Our group booked this trip well in advance. We showed up at the location printed on our reservation 30 minutes before the paperwork said to arrive. We were issued tickets and walked to the pickup site. The person at the site informed us that the ticket information was incorrect and we had missed the last tour of the day. We could not reschedule as we had other tours planned for the next day. This booking was very disappointing.

Fantastic sightseeing tour and great value for money. We were a group of 8 friends and all thought it was a lovely trip and well worth the money. Would highly recommend thank you. Would have liked more time especially in Torcello as really beautiful. But this tour gave us the opportunity to visit all 3 places and not be on an all day trip away from Venice. We can now decide to return to Torcello on our next trip to Venice.

The first leg of the tour had sound difficulties, we were unable to hear/understand the guide. This was reported and we were told that it will be fed back to the organisers. At Murano we watched the craftsman demonstrate glass blowing, then we were invited to purchase their merchandise. Please note, the original items are extremely expensive (a small vase €200+, the cheapest items were some earrings €40). 2nd Island was Torcello, could do without stopping there. The most beautiful was Burano. Many little gift shops, coffee shops, places to eat etc. Overall, we are glad we had opportunity to visit. Having been given an opportunity to visit Venice again, we will visit Burano again and perhaps spend a little more time there.

The guide was terrible. You couldn't hear him at all and his demeanor was rude and uncaring. He obviously hates his job. What a waste of money.

The guide's narrative on the boat was difficult to understand and I'm good with accents. Sound system wasn't optimal. There was more time spent on the boat going from place to place was more time than we had to explore each location. I enjoyed the time at each location, I just wanted more!

Very nice to see a live glass blowing demonstration in murano, Burano was brilliant to see. Torcello didn’t have a lot to see so 50 minutes here was quite long. Could spend longer at murano and burano, others tours are available for this but this one is nice and quick

The excursion was really enjoyable. The pick up point option we used near the KFC near the Railway station was really convenient as we were staying in Mestre and this was right by the Tram stop. Murano glass blowing was amazing, watching the glass blowers artistry and skill was mesmerising. Torcello was quiet and there wasn't much to see here except a church and there are a lot of better churches and Basilicas in Venice so this could have been missed out for me. Burano was the star of the trip. The colourful old fisherman's houses in combination with the mini canals are exquisite.

Nice day trip, pretty much a shuttle service to the islands with some commentary along the routes and then left to explore the islands yourself, was very cool to see the glass making in Murano and the houses on Burano were very pretty,

We were very disappointed with Tercello. We were dropped at a dock at least 15 minutes from the townsite (we never got there) and were told to be back within 50 minutes. Then when we arrived at the prearranged meeting point, there was no boat or guide. We finally figured out the boat was docked at the other end of the walkway without any guidance from the guide who was standing inside the boat unable to be seen. Suggest you skip the Tercello stop and leave more time for Murano and Burano

The time you have in each town is 45 minutes. You do not have enough times you spend more time on the ferry in between the towns than in the towns.

Don’t waste your time with this trip. If you want to see real glass blowing and an artisan at work then this trip is not for you. It was crowded and very touristy.

Burano and Murano were great but the walk to the church in Torcello was quite long and we decided not to go - I think this should be made clear in the tour details.

Very affordable and easy tour. Tour guide gave good information while on the boat. Loved seeing the three islands. Tour brought us to a good glass factory.

Not what we expected. On a bus with maybe 80 others, 1 guide with poor sound system making it almost impossible to understand him. 50 mins per island is literally just enough to find your own way to the sights and return, no opportunity to grab a bite to eat and support local economy or get a real feel for different culture of each island. All in all a very flat experience

This excursion was so worth it. It was a beautiful afternoon. The islands are stunning. Our tour guide was great and so helpful (Flavia) The glass masters of Murano & the lace makers of Burano were fascinating.