Tours and Tickets

Serravalle Outlet Shopping Tour provided by Zani Viaggi Day Tours

Serravalle Outlet Shopping Tour

Serravalle Outlet Shopping Tour
3.5
Book in advance
from
$21.11
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Shop like a Milan sophisticate with heavy discounts 
Duration:
11h
Taking Covid-19 safety measures
Group size:
50
Stroller accessible
Ticket type:
Mobile
Free cancellation
About
It can be challenging to fit high-end shopping into your budget on a visit to Milan, one of the world’s fashion capitals. This day trip to Serravalle Designer Outlet—one of Italy’s largest—makes it easier. Enjoy relaxing round-trip transportation, with a choice of departure times to suit your schedule. Upgrade to save money with an extra 10 percent discount, and enjoy priority boarding.
Know before you go
  • Duration: 11h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Choose from three departure times to fit into your schedule
  • Upgrade for fast-track boarding and VIP Shopping Pass
  • Hassle-free, round-trip transportation from central Milan
What to expect
Board your coach in central Milan for the roughly 1.5-hour journey to the Serravalle Designer Outlet, a shopping complex designed to look like a classic Italian village. Relax on the comfortable ride, enjoying views of the Italian countryside. Upon arrival, stroll the tree-lined walkways between about 200 shops offering significant discounts on name brands. Shop at your leisure. Take a break for lunch or snack (own expense or upgraded VIP pass) at one of the restaurants or cafes in the shopping complex. Then, get plenty of time to wrap up shopping before the journey back to Milan.
Know before you go
  • Duration: 11h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Choose from three departure times to fit into your schedule
  • Upgrade for fast-track boarding and VIP Shopping Pass
  • Hassle-free, round-trip transportation from central Milan
What to expect
Board your coach in central Milan for the roughly 1.5-hour journey to the Serravalle Designer Outlet, a shopping complex designed to look like a classic Italian village. Relax on the comfortable ride, enjoying views of the Italian countryside. Upon arrival, stroll the tree-lined walkways between about 200 shops offering significant discounts on name brands. Shop at your leisure. Take a break for lunch or snack (own expense or upgraded VIP pass) at one of the restaurants or cafes in the shopping complex. Then, get plenty of time to wrap up shopping before the journey back to Milan.
Need help booking?
Call the number below and use the product code: 2872ZV21
Important information
Inclusions
  • Round-trip transport by air-conditioned coach
  • VIP Shopping Pass with fast-track coach boarding and shopping card 10% discount (if option selected)
Exclusions
  • Gratuities
  • Food and drinks, unless specified
  • Hotel pickup and drop-off
Duration
11h
Departure details
  • Milan Visitor Center - Zani Viaggi, Largo Cairoli, 18, 20121 Milano MI, Italy Departure at the Zani Viaggi. Go to the big apple on the sqaure and across the street.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 50 travelers
Inclusions
  • Round-trip transport by air-conditioned coach
  • VIP Shopping Pass with fast-track coach boarding and shopping card 10% discount (if option selected)
Exclusions
  • Gratuities
  • Food and drinks, unless specified
  • Hotel pickup and drop-off
Departure details
  • Milan Visitor Center - Zani Viaggi, Largo Cairoli, 18, 20121 Milano MI, Italy Departure at the Zani Viaggi. Go to the big apple on the sqaure and across the street.
Duration
11h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 50 travelers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Hand sanitizer available to travelers and staff
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitized between use
  • Face masks required for travelers in public areas
  • Social distancing enforced throughout experience
Itinerary
  • You'll start at
    Milan Visitor Center - Zani Viaggi
    Largo Cairoli, 18, 20121 Milano MI, Italy
    Departure at the Zani Viaggi. Go to the big apple on the sqaure and across the street.
    See address & details
  • 1
    Zani Viaggi Day Tours
    Stop: 15 minutes
    See details
  • 2
    Serravalle Designer Outlet
    Stop: 6 hours
    See details
  • You'll return to the starting point
+
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

3.5
54 reviews
Excellent
19
Very good
18
Average
4
Poor
2
Terrible
11

Carolyne
Brasilia, DF439 contributions
Couples
This outlet has great opportunities near Milano. It's an hour and a half tour to arrive there. You can drive or you can also take a bus that leaves from Milano Centrale Station or from Piazza Cairoli (near Castello Sforzesco). It costs around 20 euros per person and it's possible to purchase the travel ticket there. You can find the bus timetable online.

If you choose to go by bus, be prepared to catch it on time. Otherwise, there's an extra 5 euros fee to take the bus another time. I do think that the bus to return could be later without an extra fee charging.

Serravalle Outlet is big and has a nice store selection. You'll find many european and american brands. I do think that the european brands offer better discounts. Prada was offering 40% discount plus 20% off for example.

There's a visitor's center where you can borrow umbrellas, for free, if it's rainning or store your packages for 10 euros.

Also, you will be able to do tax free there, what can be very helpful. However, my money refund was made in american dollars.

It's a nice opportunity if you have a free day in Milano and intend to spend some money.
Written April 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sarah a
Riyadh, Saudi Arabia30 contributions
You can purchase the tickets online or from their office 20€ , 8 hrs duration it includes the travel time from Milano to the outlet and vise versa which is 1.5 hrs, so the exact duration of the shopping is 5 hrs only.
There is 2 departures location ( at milano central station and on the front of their office), the bus will departure from Milano Centrale to the 2nd location then to the outlet. But on the way back there is ONLY one drop off ! Make SURE you ride the right bus.

Other than that it is big bus, and the outlet is huge worth the visit.
Written October 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rebecca L
Gold Coast, Australia38 contributions
The bus trip return was very comfortable. The drivers were very safe and careful on the roads. My suggestion is when they make an announcement on the bus make it clear so ppl can hear instructions and times.
Unfortunately, on my bus ppl couldn’t hear what the bus driver was saying as some ladies were speaking in their own native tongue , on FaceTime to someone and showing them their purchases regardless of others and couldn’t care less. They had to be told to shhhh . Fortunately, the bus driver repeated the instructions a number of times.
The shopping day was good.
My suggestion is to buy the passport card for 20€ as it’s worth it at the tour operators office in Milan before you leave. I found it handy as I had priority seating , 10 % off some labels ( not all), the lounge after a full day of shopping was lovely ( give yourself half an hour before you get on bus for the return journey)refreshments nice and staff very helpful.
The shopping location was great . Well spread out with amazing labels. A few bargains to be had. Make sure you know your prices before buying or you will spend far too much. Unfortunately, the Australian dollar doesn’t go that well against the Euro. I found the best deals for me were at Tommy Helffiger and Calvin Klein.
Be aware that most retail staff have either no or very little understanding of English .
Plenty of food outlets. It is husband friendly with lots of shady seats. If you intend to buy heaps ppl took luggage bags 😮. The bus accomodates for this.
I recommend this tour , but know what you want before you go.
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jg0356
Hamilton, Bermuda23 contributions
The bus ride advertised 50 minutes each way. The way out was 1 hour 30 mins and return was 1 hour 35 minutes. Apparently that is the norm. They advertise discounts of 30% to 70%. There are few above 30% But you can get the 22% VAT back? Forget that. They offer 12% and then charge 25% handling fee and 10% exchange rate fee.

Don’t waste your time. Order online to ship and you will get discounts, save the tax and be less disappointed.
Written June 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ioana P
2 contributions
Friends
Very dissaponited. My friends and I got scamed into buying two tickets for the same ride as told by the driver who “couldn’t understand English”. When we noticed that other passangers didn’t need to buy any tickets for the way back (from Seravalle) and were allowed to enter the bus the driver convinced us that the whole situation will be solved by the travel agency since he is not able to make any refunds. This was not the case and I only received a passive aggressive email from a Zani Viaggi representative even if I presented proof of every ticket that we bought so it would be more than clear that we were charged twice for the same ride.
Written April 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Adelina M
1 contribution
Friends
Got scammed into buying a return ticket even if the original one was a round trip type. I eventually emailed the travel agency presenting the two tickets for the same ride but no refund was made.
Avoid this company or be aware not to get scammed if you’re a tourist!
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear costumer, in every country in the world, when you use a pubblic transportation service you are required to show your ticket before entering the bus. If you are not able to perform this simple act, the bus driver requires you to buy a proper ticket. We as a company we cant' accept to be called "scammer" for charging you 10 € for a bus ticket. The other 70 people of the bus had their tickets, you did not. So you had to buy a new one. Defamation and libel in Italy are crimes and you are your friend Ioana P have created a new account on tripadvisor for this specif reason. We will act in defence of our reputation.
Written April 29, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Anne W
57 contributions
Lots of choice in high end shops. Discounts good. You don’t need to do a tour just catch the bus. Problem is you do get fixed time returns on bus, but you can easily fit in 4 hours with lunch. Nice restaurant there with pretty good food.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sarvalis
Paphos, Cyprus6 contributions
Friends
on 05.10.2018 at around 11.00 on our way to Serravalle we had a car accident. A car hit our bus, the driver breaks, the bus was about to bend over and we were about to get killed. We have been hurt from the accident and seriously injured.

After the accident the bus driver simply locked us inside the bus and left away. With no explanations, without asking if we were hurt. He came back after 2 hours.

We were locked inside the bus, with no food, no water, no toilet and seriously injured. We called the office many times, saying they have no idea and we have to wait.

After that they never asked to provide us medical care. They never asked if we were ok. We requested medical assistance many times on the phone and they always say to send an email.

They never reply to emails.
In fact we have been sending emails every day for 14 days with no reply.

We ask for the insurance company details so we can request medical care.
It`s been 14 days after the accident and they still didnt give us the information.
In fact they close the phone when they understand we are calling about the accident.

We also requested a refund but we got a negative answer.

This is who they are.

If anyone was on that bus on that day, please contact me.
Written October 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

tammym758
Paddington165 contributions
Trust me there is better shopping in Milan itself & at the same prices. A 3 hour round trip there are better things to do with your time. Once you are there you are trapped.... the clothing is old stock & if you like bling bling then this is for you. 80 percent of the shopping is mainly mens stores. This reminded me of Disneyland with wide streets, souvenir shops & mediocre restaurants, that are not cheap. (If you were to go take the latest bus in the morning as there are more options to leave in the afternoon if you decide to leave after 2 hours). Honestly though you will have better shopping in Milan & you can soak up the atmosphere whilst shopping there.
Written June 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sellabathma
Singapore28 contributions
Couples
It was a smooth and comfortable journey to and from Serravalle Outlet mall.

We booked at Zani Viaggi at central Milan. They have brochures for the various outlet malls. Pls go through the brochure yourself to look out for the different departing and arrival times and the difference in fares. For an additional 5 euros per person, you can actually board the bus scheduled for the evening departure so that you can have 3-4 hours more to shop. Do not expect the staff at Zani Viaggi to explain to options to you. They expect you to have read the brochure yourself.

Serravalle Outlet Mall seemed to have better reviews compared to the other outlet malls and so we chose that. Prada had a pretty good deal. Items (not in season tho') were about 60% less than city centre prices Add the 12.5% tax rebate and you get a good deal.

Burberry and Gucci also offered some good deals. Most of the other sports brands offered no more than 20-30% discount but if you include the further 12.5% discount, it may be worth your visit. Pls note that the 12.5% discount is only applicable if you chalk at least 155 euros in a single receipt.

There is tax refund counter that refunds you cash but in other currencies; not euro. We found the exchange rate to be unfavourable and got our tax refunded at the airport instead (in euros).

Overall a pleasant experience.

Happy Shopping to you!
Written July 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 43
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Zani Viaggi Day Tours
168lornaf
168lornaf
00
So glad we went
It was exactly as explained. It was quite a long journey on bus but that was all part of it. The coach had great ai
Mobile684236
Mobile684236
00
Frustrated; yet good your
Accident that added 2-3 hours to the drive. We then only had a short time to explore Venice. Tour guide was informa
chrishV4305EF
chrishV4305EF
00
Better to walk it
Were accommodating to change our original booking but that was the only positive. Nothing to see along the canal t
Dawn J
Dawn J
00
Waste of time
No guide on board boat, but then it became evident there was nothing to comment on , only views of graffiti . Given
Escape44350407591
Escape44350407591
00
A day on Lake Como
Nice day. We took a bus into Switzerland which is so beautiful and clean! Bus to Lake Como ferry was treacherous,
Joanne H
Joanne H
00
Waste of money
Boring tour guide. On her own agenda. Not inclusive for disabled people. Rude and unfriendly. Lake Como spectacular
679mariyay
679mariyay
00
Mariya
Wonderful train. Spectacular views. You can go off and on. Comfortable vagons. You can drink prosecco
Julia J
Julia J
00
Worth every penny!
This was the perfect day trip for getting to the major sights on Lake Como! Pick up was easy, we walked from our ho
fmarchi90
fmarchi90
00
Cin Cin
Give a chance to the Aperitivo on the most cool place in Milan where to drink a glass of prosecco!!!
fmarchi90
fmarchi90
00
Como is stunning
Great Experience, Como is stunning and the Cathedral is so underestimated and needs to be visited!!!
elisabettar819
elisabettar819
00
Give a Chance to Como
The tour was great, I am glad I went. Como is unique and wildly underestimated I really suggest you go on this tour
ritakF515NN
ritakF515NN
00
No return policy
No Way to cancel If you paid for the expensive trip. Horrible customer service. No Way to talk to Them.
jimwF1824CQ
jimwF1824CQ
00
Very good
The train ride was great, the scenery was excellent. The long bus ride back to Milan was terribly long. I would
punitaa2021
punitaa2021
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Canal Trip Milan
We asked if we could change our time to an earlier cruise and they were very accommodating and helpful. This was g
Isabel M
Isabel M
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Dream places
Beautiful trip, with a great guide. The bus was very confortable and quite ponctual. Verona requires a longer visit
Frequently Asked Questions about Serravalle Outlet Shopping Tour


Serravalle Outlet Shopping Tour price starts from $21.57. Discover and book Serravalle Outlet Shopping Tour on Tripadvisor

Serravalle Outlet Shopping Tour cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Serravalle Outlet Shopping Tour on Tripadvisor

Serravalle Outlet Shopping Tour is hosted by Zani Viaggi Day Tours. Read reviews, discover additonal experiences or contact Zani Viaggi Day Tours on Tripadvisor. Discover and book Serravalle Outlet Shopping Tour on Tripadvisor