Terrible. Driver did not track my flight and did not account for my delay. When I finally arrived, they stated I exceeded the included wait time. Which is obviously not true, considering the clock should start from the new arrival time. When I called dispatch, they took “couldn’t find” my reservation and asked which airport I was at in! (LIN or MXP). I booked LIN and responded to the email they requested for additional flight, passenger, and luggage information days prior. There’s no reason for the mistake. After debating on the phone for nearly 30 minutes, it wasn’t until I Dena refund that a driver was suddenly available. When he did arrive, he did not greet us in the arrival area/meeting point and insisted we walk to his parking spot. We didn’t know where that was! Once we made contact the driver was visibly annoyed and not courteous. The entire ordeal was exhausting and soured the start of my trip.

Driver was incredible and got us right to the destination! Enjoyed using this service and would again in the future. Italy is fantastic.

The wife and I traveled in 2023 and will not use again had to go looking outside for driver and then once in transit told that we have to pay an extra Є20 because our flight was 30 mins late

Car was very clean and comfortable, the driver and staff were wonderful. Everything was on time. We will definitely use this service again. Picked us up with no waiting.

Enterprise Car hire at Bergamo Airport. We hired a VW Tiguan which was spotless and very economical. My wife is disabled and the staff couldn't have been more understanding and helpful. A special thank you to Samantha who went above and beyond to help us out.

What were they thinking? Fancy new airport, big shopping mall etc etc but boy you get past passport control and you are sh*t outta luck.