I made a reservation on the 5:30 a.m. bus from Termini Station to the Rome airport. I made the reservation the day before our flight and had no problems. I waited that late as I was trying to see if I could take a train to the airport instead, but the timing didn't work out. The advantage of the train would have been that you have assigned seats and relatively orderly boarding. The bus stop for this shuttle at Termini is about 300 meters back on the right side as you face the station. They have a sign. There are at least 2 other shuttle stops in the same general area. We arrived at about 5:10 a.m. There were already about 15 people waiting. The crowd continued to grow. At 5:20 a.m. the bus arrived and there was a general scrum of people trying to board. I was seriously wondering if we'd get on. Given the prevalence of pickpockets around Rome (especially where crowds press together), I'd remove any valuables from your pocket before you prepare to board. To be fair, there wasn't a lot that the driver and assistants could due to make boarding that much more orderly. A lot of the responsibility falls on the passengers. The staff did make it clear that they would need to check tickets and would give first preference to those who had made reservations online. So I think you can still buy a ticket even at this point, assuming there is any space left. On our bus, it appeared completely full. We did manage to board after storing our bags in the luggage space they made available on the exterior side of the bus. After that, it was great. The bus left on time at 5:30 a.m., proceeded through relatively light traffic (by Rome standards), and arrived at the airport in about 30 minutes. The estimated travel time had been up to 45 minutes. Disembarking was much more orderly. You are let out at the end of Terminal 3 and there is a walk of maybe 250 meters to the access doors. This got us to the airport and was pretty cheap too. However, if I were leaving a bit later, I would look into the airport train/shuttle just to avoid some of the stress.

Very welcoming staff. No hiccups during journey. Enough space for luggage and service was excellent.

We recently used the bus to get from Milan Centrale to MXP early in the morning to catch our flight. We booked online ahead of time, and it cost 10 Euros per person. Follow the instructions on the map that is printed on your ticket near the Milan Centrale train station, and then the meeting spot is on the center median by the snack shack where all the buses load. The Terravision spot is the second bus parking spot. When we arrived, no one was located at the spot/stand, but then shortly after an empty bus pulled up, the driver got off and disappeared until about 15 minutes prior to our bus was scheduled to depart. Although we were the first to arrive for our early morning bus, there was no order to the line and it turned into a free for all. We self-loaded our luggage under the bus, and then someone scanned our ticket prior to boarding. We left right on time, and arrived to Terminal 2 just under an hour from departure. We made a quick stop at Terminal 2, however no passengers on our bus got off.

We wanted a seamless stress free way to get to the airport from the city center and we were not disappointed!

Had an excellent stress free trip from the airport to the city centre. The staff was polite and helpful. Have used this service a few times now and will continue to use them!

very convenient, just take the qr code or book online. From airport bus station will take you around 45mins to Rome Termini and from Rome Termini, most of the attraction sites like Colosseum, Roman Forum, Sapanish Steps and Palantine Hill are walkable and also convenient to connect by public transport to other sites like Trevi Fountain, Pantheon and to go to The Vatican

Great service, staff was super kinde and helpful. Everything was fast and professional. Ride from city to airport was early (at 4:50) and we came to airport realy fast. Everything is good marked and instructions on the ticket was helpful and useful. One of the best things was that you don't need to print ticket, the staff just scan your QR code.

Rome is a lovely city ! So much to see and the food is delicious. So easy get round Rome ! Very walkable or using the metro system. Just be very careful on the metro for pick pockets and keep an eye on your belongings when you’re sitting outside in busy restaurants.

Great service! Exactly as advertised. The bus was at the correct location, staff was courteous. Seats were comfortable. Ticket was easy to purchase online and we left and arrived on time.

They overbook their buses, meaning that you a) lose your money and b) don’t make your connection. The problem gets worse considering the bus only departs every hour, meaning that many will miss their flight.

The buses were overbooked each time which caused a hugy delay in our arrival to the airport and unwanted stress

easy to book online and cheapest then buying tickets on the bus. do not go with train call Leonardo roma express is 14 euro

Very easy and convenient option to the airport and back. Also very economical, instead of going on the train. On time

*****Scammers, don't buy tickets online from them. Delay in received QR code. Need to pay twice. They don't refund. Thieves, scammers ATTENTION***

Upon arrival at Fiumicino Airport we had to wait for 90 minutes for the bus to Roma Termini and catch the third available bus, even though we booked the correct bus based on our arrival/exit the terminal. This was caused by the overbookings and not having enough bus services to comply with the high demand. On our return to Fiumicino Airport from Roma Termini at 04:00, my children had to endure the pushing and shouting of all the people trying to get onboard, again due to the overbookings and not having enough bus services to comply with the high demand. Very traumatic experience.