Never got picked up. I got a text message stating “sorry, I do not have a car for you” the morning of our arrival. I confirmed with tour operator a month prior and attempted to re confirm a week and a day before. Communication was non existent. I called and spoke to customer service but was never told we were going to be cancelled. They chose to do it over text. We were forced to hire a taxi to reach our hotel. Ratings on Trip Advisor seemed to be overstated. Be aware!

We signed up for a transfer from Civitavecchia to our hotel in Rome with a tour of Rome. Stefano was a great guide. Even though it was a madhouse at the port with our cruise ship of 5000 passengers, it was easy to find Stefano who was friendly and efficient at loading our luggage. We had been to Rome before and had just a short time this visit, so it was nice to quickly visit some highlights and see different areas of Rome. Stefano asked us what we'd like to see and came up with a great plan. He was a great guide and provided info and answered questions about the different places. He also made some great recommendations of places for us to visit on our own and places to go for dinner.

Mauricio, thank you for the excellent service provided to my clients. They were very grateful to have your wonderful and personal tour of Rome. You always select the best restaurants for lunch. I will continue to send my clients and family to you for the "Best Care Ever".

What a wonderful day spent with Maurucio! We toured Rome and booked an additional tour for the following day. I will refer my clients and friends . Exceptional service!

Recently used Carratoni Tours for transfers in Rome area. Very professional. Our flight was an hour and half late and they were still there to welcome us at airport. Thanks for your help.

Excellent tour .that i enjoyed a lot during my layover time in Rome. The host is amazing, very friendly and flexible with my time schedule. He helped me to cover all the places in about 5 hours.

The driver was great, stopped off also to show us look-out over Rome, more than what we expected from the driver service.

Alicia, was our tour guide and excellent. She had enough command of English to fully communicate the sights, history, and nuances of the area. She facilitated the Pisa climb with an time efficient entry and climb up the tower. She was very informed and could expound on issues around the tour. I would highly recommend this company.

The asked me to cancel 2 weeks before the trip saying that the wasn’t place in the restaurant. I called to the restaurant and they say there is still space. Not trustful nor professional at all.

Amazing tour and the best possible service. We highly recommend Carratoni tours. He’s knowledgeable and speaks English, Italian and Spanish among other languages. He took us to beautiful places and an amazing restaurant for lunch. We are very grateful and for sure he’ll be our first choice when in Rome.

Mauricio was amazing!!! Very knowledgeable and knew exactly what we wanted to do- see everything, not too fast, and not too slow through the city. Perfect for people who want a broad overview of Rome. He also took us to some less touristy spots which we loved. Would use again!!

This was an excellent tour with our driver Mauricio. He was very friendly and the tour was very educational. We loved the tour and would definitely recommend this company and ask for Mauricio again.

Mauricio was our tour guide and he was excellent. He was very friendly and knowledgeable. We had the best time. I would use this company again and will ask for Maurico he made the tour very much enjoyable. There were 6 of us and we all loved it. Lori and Daniel Joseph

This was just a perfect day! The scenery during the drive was beautiful and our driver made the drive very relaxing along with giving us points of interest and their history. The highlight as our wine tasting at Tenuta Torciano Winery. The people were extraordinary, the food delicious and the wine, the best we had. We would strongly encourage this trip for a day in Tuscany. We can't wait to go back!!!

Mr Carratoni was quite helpful and friendly, he picked up us from trains station, starting the tour with his mice car, he presented a brief detail about each attraction. He helped us to book a skip line tickets for Vatican museum, he suggests an excellent restaurant for lunch. We highly appreciate his patience and help