DO NOT BOOK through Viator. We were charged €118 on this website for 1 adult, 2 kids for the identical experience that costs €32 (at most) on the door - a shocking differential in price of €86. Viator were of no help when trying to claim back the difference through their "Lowest Price Guarantee" scheme, accepting the VR company's laughable explanation that this difference of €86 represented a "service fee" (3x the price of the tickets!). The experience itself is OK, but the staff were totally disinterest and unhelpful. However, be aware: all of us suffered from significant motion sickness on the tour, for which there was no warning offered ahead of time. There is no shade if touring during higher temperatures.

Do not use this company!!! The price advertised is three times the cost of just getting the ticket straight from the place. I booked with this company for 5 which meant we then could get back to our hotel on the hop on bus but then the company contacted me to say that time was full and we could take a later time. When we arrived they had not been full. The later time meant we then had a taxi fare to get back. Tripadvisor advertises lowest price guarantee but their email does not work. VERY ANNOYED! THIS COMPANY IS A RIP. OFF

The gallery was amazing with great sculptures and paintings. We were sent vouchers to redeem and no-one turned up to give out the tickets. I had to phone TripAdvisor who wrongly said we were emailed them. We finally got in 30 minutes late in a very stressful state. I will be complaining

the video is not that impressive. and it didn’t work well. also, the web site does not tell you that there is a family rate - half price. the staff agreed the web site overcharges, but refused to give a refund. very disappointing overall.

Decided to do the VR experience at Circo Massimo which brought the whole site to life exploring the very beginning of the area and explaining how it was developed by the Roman's to a magnificent arena for racing chariots. There are some ruins but the VR made it all come to life. If you enjoy history, this is highly recommended and good value for money. The whole tour takes about 45 minutes.

DO NOT BOOK THROUGH TRIP ADVISOR FOR THIS MUSEUM! It’s through a third party vendor. We got there early, went to check in, no one was on-site so we had to call the number on the reservation. They “couldn’t find our reservation” and said that Trip Advisor didn’t send it over/“it got lost in the system.” They apologized for the error and there was nothing they could do. They also said this was frequent when booking through Trip Advisor. This was booked out over a month and we weren’t able to get in during our trip. I was able to find a number for the third party (Viator) and while they were sorry they said it wasn’t their error and there was nothing they could do. There is no way to talk to anyone through Trip Advisor and after getting the run around, their automated voice message said they do everything through online communication but no direct email either. I continued to get reminder emails after I booked all the way up to the day off. This is a total scam, and not reliable, DO NOT BOOK THROUGH TRIP ADVISOR! Book through the Museum site directly.

Wow. Been to Circo Massimo many many times and always tried to visualise how it was in its heyday. Not a lot of it left, but if you love history and love Rone..do this tour. It's second best option to time travel!! The visuals come up, but you can still see and hear some of 2023..surreal and absolutely fascinating. Best €12 I've spent here.

Located at the foot of the Palatine Hill, this was ancient Rome’s largest chariot-racing stadium. We did the “augmented and virtual reality Circus Maximus Experience” located at the East end of the circus where the little medieval tower is located; the tour is 12 euros well spent, quite interesting and well done, and takes you from ancient Rome through the modern period in 8 "stops." You can also climb the little tower. Helpful staff. Note that you must leave an ID for the rental of the virtual reality goggles, they accepted my old driver's license. We were lucky there was also a little group of historical re-enactors (Roman soldiers, etc.) at the site today.

Worst VR experience ever had. Headphone jacks are broken. Visuell effects are old. Steady pictures. No strap on the vr glasses so you have to hold them all the time. Cannot recommend.

This company is great! Super accommodating! Lost ticket and they sent another copy right away! Thank you so much!

Our tour guide, Gabrielle, was knowledgeable and very friendly, but our group was too large, and we moved too fast to really see things. There is the option to stay after and explore more, but not with the guide. If you want to say, “I’ve been to the Vatican museum and Sistine Chapel,” this tour will work for you. Plan to stay longer or take a longer tour if you want to go more in depth.

This is a SCAM. DO NOT BUY TICKETS FROM HERE. Bought tickets and showed up 20 minutes early. Waited around until 3:05 and no one ever showed up. This is a scam, I will be getting my money back from either TripAdvisor or the bank. Extremely aggravating.

We spent $300 for a tour of the Vatican that did not exist. This was booked through Trip Advisor. I assume Trip Advisor was in on the scam since they have not issued a refund. Do not book any tours on Trip Advisor since they are selling tours that do not exist. We showed up at the correct time and place and the tour agent did not have our names. She said “this happens all the time with Trip Advisor”. Total scam.

It's was awful, it is a con. They give you an address as a pick up in an email. It takes you to a place in a back street that's closed , hotel across the way say they don't see it open atall. I had to pay for tickets and services again. DO NOT BUY FROM HERE ITS A CON!!

The tour guide Faby was really nice and knowledgable and made the experience lively. Communication was really good, as the tour operators called to let us know about the change of meeting point and to help direct us. I felt it should be clearer on trip advisor that you are only paying for the guide and not entry. In addition, you don’t need to pay to enter the Basilica, so it is a little misleading that it says entry is included with this purchase. Otherwise we had a good time - loads of walking, so wear comfy shoes!