Rome Tours
Pompeii Ruins Day Tour from Rome
4.5

Pompeii Ruins Day Tour from Rome

By Gray Line - I Love Rome
About
from
$189.34
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99, max of 100 per group
Duration: 13h
Start time: Check availability
Mobile ticket
Live guide: German, Portuguese, English, French, Spanish
More
Audio guide: German, Chinese, English, Italian, French, Spanish
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  • Lunch
  • Authentic Neapolitan pizza for lunch one drink included
  • Local guide
  • Professional guide
  • Tour escort/host
  • Hotel pickup (selected hotels only) if you picked the option
  • Guaranteed to skip the long lines
  • Air-conditioned vehicle
  • Tour available also with multilingual audio guide for a self-guided tour, tour escort is English-speaking
  • November to March Audio-guide in Italian, French, German (from Monday to Friday) Portuguese, Chinese, Russian and Japanese
  • April to October Audio-guide Italian, French, Portuguese, Chinese, Russian and Japanese
  • Cheapest option with meeting point and no hotel pick up
  • Entry/Admission - Pompeii Archaeological Park
  • Guaranteed to skip the lines
What's not included
  • Drinks
  • Gratuities
  • Drop off


Start:Multiple pickup locations offered.
  • Viale Luigi Einaudi, 00185 Roma RM, Italy
    Meeting point: Viale Luigi Einaudi in front of Santa Maria degli Angeli e dei Martiri near Metro line A - stop Repbblica - 30 mins before tour departure Dates: Every day Return point: Tour will end in Santa Maria degli Angeli e Martiri nearby metro Line A stop Repubblica
Pickup details
  • Departure Point: Your central hotel in Rome, hotels located inside the Aurelian Walls Meeting point address: Viale Luigi Einaudi in front of Santa Maria degli Angeli e dei Martiri near Metro line A - stop Repbblica - 30 mins before tour departure Dates: Every day Return point: Tour will end in Santa Maria degli Angeli e Martiri nearby metro Line A stop Repubblica
Hotel pickup offered
During checkout you will be able to select from the list of included hotels.
    End:This activity ends back at the meeting point.

      • Not wheelchair accessible
      • Stroller accessible
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5034P49

      • Confirmation will be received at time of booking
      • Children must be accompanied by an adult
      • To the French and German speakers: Please note that a minimum of 10 participants is required to confirm this tour in your language. If this minimum is not met, the tour will be conducted in English. Kindly contact our reservations team to confirm the language option for your tour within 24 hours before departure.
      • Vegetarian or Celiac option is available, please advise at time of booking if required
      • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
      • Operates in all weather conditions, please dress appropriately
      • All tour operators use licensed Guides that are supplied by Pompeii's management site only: our tour includes headsets to make sure you won't miss a word!
      • Not recommended for travelers with back problems
      • Not recommended for pregnant travelers
      • No heart problems or other serious medical conditions
      • Travelers should have a moderate physical fitness level
      • Dress code is smart casual
      • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
      • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
      • This tour/activity will have a maximum of 100 travelers

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5034P49

      Reserve your spot

      Similar experiences

      Itinerary
      • 1
        Pompeii was an ancient Roman city near modern Naples in the Campania region of Italy, in the territory of the comune of Pompei. Pompeii, along with Herculaneum and many villas in the surrounding area (e.g. at Boscoreale, Stabiae), was buried under 4 to 6 m (13 to 20 ft) of volcanic ash and pumice in the eruption of Mount Vesuvius in AD 79. Volcanic ash typically buried inhabitants who did not escape the lethal effects of the earthquake and eruption.
      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • Gray Line - I Love Rome
        6,460
        Rome, Lazio, Italy
        Joined in November 2015
      • jasC271
        0 contributions
        5.0 of 5 bubbles
        Great but too much to cram in one day.
        Tahani (Vatican) Maria (Colosseum and Forum) did a wonderful job—very well informed patient and friendly. Doing both places in one day was probably too much in one day.
        Written June 13, 2024
      • jennyhT215UZ
        0 contributions
        2.0 of 5 bubbles
        Lovely Taste of Italy spoilt by unprofessional coach team
        We booked an 9 day trip to Italy .It was beautiful and the locals friendly but the whole trip was poorly run.In the 9 days it was not explained that guests would be sat in a coach seat for 2 whole days going to Italy and 2 days returning. There were infrequent breaks and not enough time to move around. Most clients legs swelled up through inactivity. Our Shearings tour guide who took us to the hotel confessed he knew nothing about Italy. The hotel food was very basic (pork or omelette and chips, 2 pieces of lettuce and 2 tiny tomatoes) and the same every night.No vegan or vegetarian options. Coach toilets were locked (unable to use for 3 hours) because staff couldn’t be bothered to empty. Toilet was Rodded then tea and coffee served(fingers stuck inside cups). Driver and workers were very unprofessional and indiscreet- talking loudly about clients who had decided to move hotels as they were unhappy , and making personal comments about them.The price of tours was very confusing - The website and printed sheets varied for exactly the same trip and it was not clear with the price what was and wasn’t included. I loved Italy and the hotel staff were lovely but it was spoilt by the Shearings staff.
        Written June 13, 2024
      • Claire R
        0 contributions
        3.0 of 5 bubbles
        Fascinating and lengthy
        It's advisable to take one so you have an explanation of the full history of Palatine Hill, the start of the roman emporium and the desecration, why the Colosseum is called that and reason for it's appearance and history. It was a fascinating tour. Plenty of opportunities to take photos and breaks in the shade. The meeting point wasn't marked out very clearly, which wasn't ideal, and for me the thing that spoiled it was far too many people on it and ignorant Anericans asking stupid questions on things that had literally just been explained to them 10 seconds earlier. Hey ho.
        Written June 13, 2024
      • 188shawns
        0 contributions
        5.0 of 5 bubbles
        Amazing opportunity
        Amazing tour with a super considerate host, very informative and comfortable. You learn a great deal of Roman history and very knowledgeable and attentive staff. A must do for the best in Rome
        Written June 13, 2024
      • bradpoole9
        0 contributions
        5.0 of 5 bubbles
        When in Rome!
        A step back in time. A wonderful your that was hosted by Marko from Gray Line tours. It makes for a great experience when you guide id well informed, patient and friendly.
        Written June 11, 2024
      • mariamgU8658MS
        0 contributions
        5.0 of 5 bubbles
        Recommended
        Nicoleta was amazing tour guide. She explained each step in details. Was very qualified and her communication skills were excellent.
        Written June 11, 2024
      • andreialeite7
        0 contributions
        5.0 of 5 bubbles
        Portuguese guided tour absolutely incredible!
        Carolina, a portuguese guided tour of the coliseum and Roman forum was absolutely magnificent! I'm super happy to have learned the entire history of Roman times through the incredible Carol, who always showed herself to have in-depth knowledge of the subject. Super recomended!
        Written June 11, 2024
      • TheAlbert2014
        0 contributions
        5.0 of 5 bubbles
        Fantastic
        Lina was fabulous and the tour was so interesting we enjoyed it very much and would highly recommend. We were lucky as it was a cloudy morning but can imagine it would be harder on a hot summer morning
        Written June 11, 2024
      • donalde857
        0 contributions
        5.0 of 5 bubbles
        Ancient Rome Guided tour, Colosseum Forum & Palatine
        The tour was amazing. Our tour guide Alexandra was terrific , very knowledgeable , kept our attention with fascinating information. She was so considerate to keep us in the shade (when she could)as it was 35 degrees the day of our tour. Her English was excellent. We would highly recommend this tour!
        Written June 10, 2024
      • stephaniemS7087TD
        0 contributions
        5.0 of 5 bubbles
        Excellent!
        Rita was amazing, fun and informative! Beautiful sights and absolutely worth the trip. A good pace and time for rest! We thoroughly enjoyed how detailed her explanations were and how she made a long walking tour fun and exciting. We have done 7-8 of these style tours and her energy and enthusiasm made this the best experience for sure!
        Written June 10, 2024
      • Mobile59745426474
        0 contributions
        5.0 of 5 bubbles
        Great tour.
        Absolutely brilliant tour. Rita was first class, a really lovely lady. We would recommend this tour & Rita to anyone thinking of visiting.
        Written June 10, 2024
      • summerb867
        0 contributions
        5.0 of 5 bubbles
        Great tour
        Alessandra was an excellent tour guide. She kept it interesting and has pictures of what every thing looked like before.
        Written June 10, 2024
      • X4333EIkevinh
        0 contributions
        1.0 of 5 bubbles
        Poor Organization, tour guide had limited knowledge
        Very unknowable tour guide. Poor organization from the provider. I do recommend seeing the 3 main attractions but not with this tour group. Very hatd to find the starting location. Tour basically pointed out pieces of marble. Also, book with Trip Advisor was a big mistake. So many junk emails, email for booking exact same trip and needed to unsubscribe from multiple types of email to get it to stop.
        Written June 9, 2024
      • tanyagaer97
        0 contributions
        5.0 of 5 bubbles
        Vatican Museum and Sistene Chapel guided tour
        Our tour guide was wonderful! It was so busy but we were able to stick together to hear the wealth of information our guide had for us. The Sistine Chapel was overwhelming!
        Written June 9, 2024
      • 462billd
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        5.0 of 5 bubbles
        Great Tour
        Wonderful experience, the guide did a wonderful job. Well organized and everything went off without a hitch. She kept everyone engaged and made the waits not seem as long
        Written June 8, 2024
      See all 6,460 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Most Recent: Reviews ordered by most recent publish date in descending order.

      Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

      Popular mentions

      4.5
      4.5 of 5 bubbles139 reviews
      Excellent
      88
      Very good
      28
      Average
      16
      Poor
      2
      Terrible
      5

      Carol F
      Auburn, CA24 contributions
      3.0 of 5 bubbles
      The tour was ok. Picked up near Termini Station at 0730 (not from central hotel as advertised), stop about 9am for coffee & bagno I break, then to Napoli for tour of central city historic exterior buildings, then to Pompei for pre-ordered lunch (salad, pizza, drink, desert), then to a studio where they displayed artists making/carving jewelry and an expectation that we would buy something (expensive, unexpected, and not what we signed up for). Then finally, the 2 hour tour of some of the Pompei ruins, and a promise that we would have free time to explore on our own. The free time was just enough time to use a bagno and return to the meeting place for departure back to Rome. We arrived back to Rome around 7pm. So, for a 12 hr trip to Pompei we had 2 hours in Pompei.
      WORST and most disturbing, as Covid cases are n the rise, the van driver and the tour guide only wore their masks on their mouths but did not cover their noses ever.
      Written December 21, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear Guest, thank for your feedback. We're sorry you didn't exactly found what you expected, we pledge to do better next time and to improve our service because our aim is to offer excellent experiential travel to our guests always. That said, we are not able to understand exactly the day of your tour and your full name from this review, so please get in touch with us at feedbackteam@graylinerome.it providing your booking reference, so that we can look into the details of your booking and we can do an internal audit about your feedback. Thanks and regards, the Gray Line I Love Rome Team
      Written December 22, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Alex H
      Huddersfield, UK274 contributions
      4.0 of 5 bubbles
      Oct 2022
      Took this tour with a hotel pick up with Civitatis and on the whole it was very good.

      The pick-up was by taxi from the hotel reception which took us to a rallying point to meet the coach which was modern clean, air conditioned and comfortable.

      The tour included a tour through Naples with a photo stop. This can for sure be dropped from the itinerary as Naples has no saving graces and is not in the least picturesque or interesting and simply stole valuable touring time when we eventually got to Pompeii.

      The comfort stop was well timed and the service station was very good (used the same one on the way back which was great).

      The lunch stop was rushed and of average quality. The experience would have been enhanced by skipping the lunch and providing a packed lunch (from the service stop) to be eaten on the bus on the way.

      The craft stop at Pompeii was mildly interesting but a serious tourist trap that can also be dropped in favour of more time around Pompeii.

      The guides were excellent especially the lady who took us through the detail of Pompeii (though she was rather forceful to the point of rudeness to other visitors not from our group who got in her way)!

      Her knowledge was encyclopaedic, and she put the information across in a way that was clear and easy to understand. The issue with the actual Pompeii visit was simply a lack of time.

      The day started at 06:30 and ended at the drop off point at 19:00 (there is no taxi return after the coach drop off) and despite this huge time investment, only 2 hours was spent actually at Pompeii.

      Drop the detour through Naples, change lunch to a packed lunch from the services and skip the tourist trap to free up valuable time to do Pompeii and the excellent guide justice.
      Written November 8, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear customer, thank you for this detailed report, which other customers will certainly find useful! It is sincere, honest and truthful! We appreciate the feedback and it's been noted! We'll pass it for evaluation to our Product Department asap! For the sake of clarity, with this Naples and Pompeii one-day tour we aim to show our customers in a short time another important Italian region and other landscapes that differ a lot from those typical of Rome and its surroundings. The Pompeii part takes the customers to all the highlights of the archaeological site which can actually take days to explore in its entirety - most parts though are still closed or being excavated or only partially accessible by experts, archaeologists or archaeology buffs. A longer tour in the site would be unnecessarily tiring if not boring. Our two-hour visit is pleasant just because it is tailored on the average traveler's needs! Hope this helps! Best regards, Gray Line Rome
      Written January 31, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Rachel S
      2 contributions
      3.0 of 5 bubbles
      Mar 2022 • Friends
      We had a tour that included a 30 min walking tour in Naples, with a local Italian cuisine lunch. Paula was our guide and although very knowledgeable was reluctant to interact and acknowledge the group. She did become better in Pompeii where this was clearly her passion however we were rushed through the museum part very quickly and did not get the time to really look around properly. She did take us through the most important parts of Pompeii town within 2 hours and had a lot of good knowledge about this. The tour guide on the coach was a lot more energetic and friendly.
      Written March 19, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Mhartman177
      Rome, Italy4 contributions
      4.0 of 5 bubbles
      We decided to do this tour instead of the Naples and Pompeii day tour from Rome in order to have more time at Pompeii. What we did not know was even though only the Pompeii tour was advertised on this listing, you still go to Naples for the tour. I believe this tour company adds all the tour groups to the same group to fill up a bus (?). At Pompeii you have only 2 hours for a guided tour. We started the day at 7:30am and arrived in Pompeii at 2pm and was told to meet at the entrance at 4pm to depart. Overall the tour guides did a great job and if we signed up for both the Naples and Pompeii tour it would have been 5 stars. Unfortunately the tour we signed up for did not mention Naples and our best option would have been to travel on our own to save time and to visit other sites since this was an all day excursion and took away from the main purpose of this booking.
      Written October 20, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you for sharing your feedback with us about the Pompeii day trip from Rome. We appreciate your detailed review and we're glad to hear that you found the tour guides to be great. We're sorry for any confusion regarding the itinerary and the inclusion of Naples in the tour. We strive to provide clear information about our tours, and your feedback is valuable in helping us improve our communication. As a matter of fact though the tour description does mention a visit to Naples before lunch with s panoramic stop for a photo moment. This is true of all the platforms we sell our tours on (we conduct regular content checks). But we understand your perspective about wanting more time at Pompeii. We'll take your comments into consideration to ensure that future travelers have a better understanding of the tour's itinerary and can make informed decisions about their experiences. We value your input, and we hope that despite this issue, you were able to enjoy the guided tour of Pompeii. If you have any further concerns or if there's anything else we can do to assist you, please feel free to reach out. Best regards, Gray Line Rome
      Written October 22, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      nswmike
      Beerwah, Australia29 contributions
      3.0 of 5 bubbles
      Oct 2023 • Couples
      This was an amazing place to visit, but we didn’t realise before we arrived that the accessible structures were closed at 6pm, though the park didn’t close til 7pm. My partner said there was signage at the structures saying they closed at 6.20 but they were locked up by 6pm. There was no information in the online guide or printed one about the time restriction.
      We arrived at 5pm as part of a tour group, which was much later than planned because the tour itinerary had 2 tours jammed into one which meant we had our late arrival at Pompeii. There was an advantage to this, in that there was no line to buy tickets and very few people inside so some photos showed empty streets in a late afternoon light.
      The disadvantage was the early closure of houses to access and by 7pm it was getting pretty dark. The toilets and shop all closed before 7.
      If you don’t want to be forensic about what happened there, 2 hours is enough if you’re going as part of a tour group. You won’t see everything though.
      If you do want to investigate a lot further, take yourself there for the day and prepare for trips on the Naples train network….
      For me, the best time to arrive would have been 4pm, not so many people and time to see things before they closed.
      Was it worth it? Absolutely….
      Written October 10, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear customer, thank you for sharing your experience visiting Pompeii. We appreciate your detailed feedback, and we're glad to hear that despite the challenges, you found the visit worthwhile. We regret the inconvenience you faced due to the early closure of accessible structures, which was not properly communicated in the online guide or on-site. We understand the importance of clear information, and we will certainly take your feedback into consideration to improve our communication with visitors. It's great to hear that arriving later in the day allowed you to capture some unique photographs in the late afternoon light and avoid the crowds at the ticket counters. We acknowledge your suggestion to arrive around 4 pm for a more relaxed experience. We hope that despite the challenges, you were able to appreciate the historical significance and beauty of Pompeii. Thank you for choosing to explore this remarkable site with us. If you ever decide to visit again, we would be delighted to welcome you back and ensure a smoother and more informative experience. Warm regards, Gray Line Rome
      Written October 13, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Alvin
      3 contributions
      1.0 of 5 bubbles
      Spent so little time in Naples, it's really just a trip to Pompeii. Save time and money by taking train. Definitely not worth it, most of the time was in training, and 1 hour was spent at a Cafe so they could sell you drinks
      Written June 18, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear customer, thank you for sharing your experience with us. We appreciate your feedback and would like to address your concerns about our Pompeii tour from Rome. We understand that your time in Naples felt limited, and it seems that most of it was spent on transportation and at a café. We apologize if this left you feeling unsatisfied with your overall experience. It's important to note that Naples is a vibrant city with a rich cultural heritage, beautiful architecture, and delicious cuisine. While a visit to Pompeii is undoubtedly a popular attraction, we encourage you to explore more of what Naples has to offer on a dedicated tour - 12 hours isn't enough to visit booth Naples and Pompeii in full. Our aim is to just give you a smattering of Neapolitan and Pompeiian history in one day on a fully-organizaed and escorted trip from Rome. Best regards, Gray Line Rome Reviews Team
      Written June 19, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      mazzylucy
      Warsaw, Poland5 contributions
      4.0 of 5 bubbles
      Feb 2020
      First let me say that the Pompeii portion of this tour was excellent. Our tour guide excellently managed a combined English/Spanish tour (more on that) and gave unique and interesting facts. To be fair, seeing Pompeii most definitely would take more time than we had, but that said, with the few hours we did have, we covered a lot of ground. The lunch was great--pizza and salad and dessert and wine before we did the Pompeii tour at a lovely restaurant. Also, the quick coffee stops there and back were, while not needed, a nice stop.

      Some surprises were that our tour was actually not just with English speakers, but with Spanish speakers as well. We actually began to wonder as we waited on the bus if we had chosen the wrong tour. I'm sure this is because of cost, but it would have been nice to know that this was a possibility. Again, all the way around, from our bus guide and Pompeii/Naples guide, this was not an issue. Like others we did not enjoy the Naples portion as it seemed unnecessary and we saw about 3 things in an hour. Yes, the things we saw were fine, but I'd much rather have spent that time in Pompeii. Also, upon arrival in Pompeii we were brought into a cameo factory which was very odd and clearly just so people would buy things. This seemed really out of place but perhaps because the company uses this as a meeting place, they are required to feed us all into this place? This was a bit off-putting.
      Overall, we really enjoyed the tour. Some minor tweaks would make it 5 star. Definitely go to Pompeii!!
      Written February 28, 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear Lucy, thanks a lot for booking the tour to Pompeii with us and for your TripAdvisor contribution. As you see, we care about what people say and take your feedback into account. We're glad you enjoyed your day all in all: we promise to make the possibility of a bilingual approach more clear but, to be honest, it doesn't happen that often after all - as you say, it's a necessity when we only have one bus departing from Rome. Best regards, the Gray Line I Love Rome Team
      Written March 1, 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Roam61885805198
      1 contribution
      3.0 of 5 bubbles
      Oct 2023 • Family
      The purpose of this trip was to immerse ourselves in the tragedy of Pompeii. With this outcome in mind, the tour was very very disappointing. We only arrived in Pompeii after 2pm, having spent far too much time stopping along the way which included a very arbitrary pizza and a Danish beer at a restaurant with no ambience, too much time wasted in a shell-decorating factory that was never part of the disclosed plan and though the stops in Naples were interesting, it wasn’t what we were there for. Ultimately we had 2 hours in Pompeii which was such a rush. On arrival at the ruins, we were not given any overview as to what we were seeing, we had no map and were literally running between stops. Our guide may have been really very knowledgable but spoke really fast, was difficult to follow and catch his accent and was annoyed when interrupted. We had hardly any time to take it in ourselves. Next time (which, sadly may never be) I would organise the following, buy an early fast train ticket from Rome, get bus to Pompeii, arrange a tour guide at Pompeii, and then spend the rest of day on my own with the free map which we never received.
      The most frustrating day on our 10 day trip in Italy.

      Written October 14, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear customer, thank you for taking the time to provide feedback about your recent visit to Pompeii. We genuinely appreciate your input, as it helps us improve our services and create better experiences for our customers. We sincerely apologize for the disappointing experience you had during the tour. Your concerns are valid, and we regret that the tour did not meet your expectations. Your detailed account of the day's events is invaluable, and we understand the frustrations you faced, including the unexpected stops, lack of organization, and the rushed pace of the tour. We genuinely value your business, and we want to assure you that your feedback has been taken seriously. We are actively reviewing our tour processes to address the issues you mentioned. Clear communication, well-planned itineraries, and knowledgeable guides are our top priorities, and we will be implementing necessary changes to ensure a more seamless and enjoyable experience for our future guests. We understand your suggestion of arranging the tour independently, but we also want to emphasize the benefits of traveling with a guided tour. Our knowledgeable guides provide valuable insights, historical context, and a curated experience that enhances the overall visit. We are committed to ensuring that our future tours uphold the standards you rightfully expect from us. Once again, we apologize for the inconvenience you experienced, and we genuinely appreciate your understanding. We hope that you might consider giving us another opportunity to showcase the improvements we are making. Your satisfaction is important to us, and we would be grateful for the chance to regain your trust. Warm regards, Gray Line Rome
      Written October 17, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Cyfugi
      480 contributions
      5.0 of 5 bubbles
      Long but great day out, highly recommend for history lovers. We went at the beginning of May so it was not to hot but think we would have struggled in the heat of peak season. Our tour organiser, coach driver and where all very friendly and accommodating, we where taken to a local restaurant for lunch which was clean, modern and a high quality of food. Our tour guide that we met in Pompeii was very patient and knowledgeable.
      Written May 4, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Patricia P
      Athens, GA16 contributions
      4.0 of 5 bubbles
      Very long day but totally worth it. The tour of Pompeii was spectacular! It was so big that we couldn't cover all of the ruins but got to see many interesting structures. We heard about the history of the city, the volcano, and the people that lived and worked there. The guide was very knowledgeable. The tour of Naples before lunch wasn't very interesting, no history of the city. The lunch was better than I expected for pre paid large group. We got to select from 3 different pizzas, a salad and dessert was included. The pizza was pretty good.
      Written March 18, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you very much, Patricia! We are happy you chose to go to Pompeii with us and you enjoyed your day in our company! It’s no walk in the park but Pompeii is a must-see! Our escorted tour includes a quick panoramic visit to Naples, lunch and thorough guided tour in the ruins with a professional local guide! Best regards, Gray Line Rome
      Written March 20, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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      Pompeii Ruins Day Tour from Rome provided by Gray Line - I Love Rome

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