Very disappointed with the guide. Very friendly but her English was not of a standard for guiding. Found her extremely difficult to understand and most of the time she had language problems answering any questions. Was not the experience I was expecting. Would not recommend this guide or the tour. Christine

Our guide Noemi was absolutely wonderful! She customized our tour for maximum enjoyment of our Capri experience. Noemi has a charming personality and we would highly recommend this tour.

Guide Carmine was charismatic and engaging from the start. It was worth every penny. He answered all our questions and was knowledgeable beyond what might have been expected

Wonderful tour guide &. were lucky with almost no one there that day due to a documentary crew doing some filming at the site.

Roberta referred to us as her “family” and she treated us as such for the entire tour. She was extremely knowledgeable, professional, and had a great sense of humor. When the official tour was over, she provided us with suggestions on other parts of the ruins to visit on our own, and some great spots for pictures. The ruins are a bit of a maze, so be sure to identify the exit if you don’t leave with your guide.

Pompeii + Positano and Sorrento - 5 Stars What an amazing perfect day. Our guide for the day was Riccardo. Riccardo was knowledgeable and easily picked up on our interests to satisfy our party of five (3 Adults and 2 kids 13 and 10). Our first stop of Pompeii, Riccardo was able to share his archeological knowledge and insight while exploring the grounds. He made sure the 2 hours were well spent. From there we drove to beautiful Positano, stopping on the way for amazing photo views and Granita. Once we got to Positano he recommended an amazing restaurant and gave us the history on the town. From there we made our way to Sorrento to explore the town, views, and best Gelato. For the time we had ashore, he made every second count. Thank you Raf and Riccardo for making our day a memorable experience.

Raf is a superb tour guide. We had an amazing time! He is knowledgeable, fun and extremely nice! Great experience! I highly recommend him!

We had a great tour with Maria through the city and parts of the Underground. She was very friendly and knowledgeable and we saw some amazing sites. Highly recommend this tour if you're in Napoli.

Our guide Ricardo gave us a very informative tour even on the warmest day of July! Multilingual with Italian, English, French and Latin information to give us an all round insight into the ruins of Pompei.

The guide was excellent, he was very knowledgeable and was very attentive. His ability to explain to us how certain words derived from Latin and how they are used today.

The tour was very well organised, good selection of sites (as Pompeii is so big!), and our guide Rafaele made all the stories come to life in such a vivid way! He was very knowledgeable, accommodating and engaging for all ages in our group. Despite the extreme heat he left us with the desire and energy to explore more!

There are no words that could adequately capture the amazing experiences we had with every person from this company, but I’ll try. ;) Francesca was very detail oriented in setting us up and exchanged several emails with us before our arrival. First, we did a Naples tour with Enrica. She was knowledgeable, kind, charismatic, helpful, and even allowed us to ask questions after the tour was as over. Next was our “origin of roots” tour with Raffaelle in San Felice. It was me, 2 sisters, and our 84 yo mother who had her Grandfather’s birth certificate. Raffaele and our amazing driver Alfredo made miracles happen! Through Raffaele’s advocacy at the town hall we gained access to a book from the 1800’s and found my great grandfather’s original birth certificate that had his childhood home address, which we then visited. The mayor of San Felice even met us! My mom was in tears. Raf also set up a delicious lunch! It’s important to understand these tour guides are highly educated and passionate about what they do. It is well beyond a “tour” and we understand now why the name is GRAND tour experience, because it was grand! Raffaele also took us to the stunning Certosa of San Martino. His knowledge was impeccable. We had some shifts due to us wanting to shop and he arranged us a different driver, who was great. And then we had piece of mind as we were able to hire Alfredo to drive us early in the morning to the airport. Everyone is amazing humans and we feel so Blessed to have met Raf and his team. It was life changing and when we come back we will definitely be booking with them again. Thank you Grand Tour Experience!

Gennaro Bolzano was our guide and he was amazing. One of the best tour guides I have ever had. He is funny and extremely informative. It made our visit a to Pompeii very enjoyable and something we will remember for years to come. I highly recommend buying a tour package, and it you can get him, reserve Gennaro.

This tour takes you away from the crowds of Pompeii and Herculaneum to visit three excavated villas that were also covered by the same eruption of Mt. Vesuvius. Our tour guide, Arcangelo, is an expert on the amazing frescos from the time. The villa at Oplontis had a fascinating range of earlier and later fresco styles as it was undergoing a restoration at the time of the eruption. Arcangelo was personable, articulate, answered all our questions, and made our tour very enjoyable. The tour provides a very detailed view into life at the villas and the architecture and art of the period, and the personal attention from the small group tour allowed us to ask questions and learn much more than we did during our crowded Pompeii tour. Note that you need car transportation between these three sites since public transportation doesn't go there. As we didn't have a car in Italy, Viviana in the Grand Tour Experience office hired a driver to take us to the three sites. We had a wonderful driver, Alfredo, who picked us up at our prior destination, took us to all sites, and dropped us off at our hotel afterward. Viviana was very responsive and helpful and, with this arrangement, made this exceptional experience possible for us.

We did also another trip (Capri) with this company and we did the right choice again! The tour of Pompeii was fantastic! Our guide Riccardo is a pro! Communication was super easy with the office and they provided us a link to pre purchase our skip the line tickets for the site (we had them on the phone with a barcode no need to print). Riccardo shown us the main aspect of roman life and brought to life again the ruins! My favorite stop was the forum bath and the house of vettii! Grazie riccardo and thank you team!