Tours and Tickets

Madrid City Tour Hop-On Hop-Off provided by Madrid City Tour

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Madrid City Tour Hop-On Hop-Off

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travelers and staff
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Madrid City Tour Hop-On Hop-Off
The safety of our passengers and employees has always been our key concern at Julià Travel. The fight against Covid-19 strengthens our commitment to safety and health. Therefore we have adapted our tours to avoid large crowds and we ensured that any places we visit follow high hygiene standards.
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Visit Madrid’s top sights with a 1- or 2-day, hop-on hop-off bus ticket that lets you see the city your way. Board the double-decker, open-top bus and set off on Route One, Route Two—or both. Learn about Madrid’s history using a complimentary, onboard headset. Disembark to visit museums, landmarks, plazas, and theaters, and explore the Spanish capital using the guidebook and map provided.
  • Comprehensive hop-on hop-off tour of Madrid offers two route options
  • See the city from an open-top bus and choose from several sightseeing stops
  • Select a 1-day or 2-day ticket to further customize your Madrid itinerary
  • Includes audio headset, tour stop guidebook, map, and attraction discounts
What to Expect
Hop aboard an open-top, double-decker sightseeing bus frequently from morning to evening and set off on Route One or Route Two through Madrid. Choose a 1-day or 2-day ticket option and create your own experience by selecting from multiple available sights along two separate routes (single ticket valid for either route). Along the way, use your personal headset to hear commentary (available in several languages) about Madrid’s history and landmarks. On the Blue Route (Route One), take in old Madrid’s architecture and hop off at highlights such as the Prado Museum, the Royal Palace, and the Gran Vía promenade. Along the Green Route (Route Two), see modern Madrid’s Santiago Bernabéu stadium and explore one of the city’s ancient plazas like Puerta del Sol. Alternatively, remain onboard for the entire route and simply enjoy the scenery. Admission to sights is additional, but the tour includes discount vouchers for Madrid attractions, and a bus-stop guidebook and map.
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Important Information
  • 1- or 2-day hop-on hop-off bus tour (depending on option selected)
  • Discount booklet
  • Tour map/guidebook
  • Air-conditioned double-decker open top motor-coaches.
  • Multilingual digital audio system
  • Gratuities
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus
  • Hop-on hop-off tickets are not available for infants aged from 0 to 6 years old, as passes are free of charge
  • Please note: the regular Madrid City Tour service may be affected due to ongoing events in the city, adverse traffic conditions or force majeure reasons out of our control.
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveler rating
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Traveler type
Time of year
Popular mentions
Nevster wrote a review Mar 2020
Swindon, United Kingdom136 contributions52 helpful votes
This is a good way to see Madrid. There are two routes, one for the historic route and one for the modern route. Route 1 is longer than route 2. Both are worth doing in one day. I'd start from Puerta del Sol. Just get a ticket from one of the kiosks in the square (i needed
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Date of experience: March 2020
4 Helpful votes
Tanya Mc wrote a review Feb 2020
New South Wales, Australia32 contributions48 helpful votes
What a nightmare!! Waiting times to get on the buses were heaps longer than suggested. When a bus did eventually come, it would let people off but then tell us they were to full to take more passengers. We then had to wait for the next bus to come. This happened several times.
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2 Helpful votes
Response from Antonio B, Gerente at Madrid City Tour Hop-On Hop-Off
Responded Mar 2, 2020
Dear Tanya M, Thank you for your review. I am very sorry the service did not live up to your expectations, since one of our main priorities is to be able to show the beautiful town of Madrid in a comfortable and fast way for those people who have little time in the city. Thus, we try to adapt the service as much as we can to the circumstances that unfortunately exist in the city, such as the constant streets closure due to construction or the horrible traffic. For this reason you probably had to wait longer than desired at some stops. I hope you can give us a second chance on your next visit! Sincerely, Antonio B.
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Relax786238 wrote a review Feb 2020
5 contributions
Took the bus tour during our stay in Madrid and really enjoyed the experience. Since we were at the first departing spot early, we were the first ones on the bus, therefore nabbing the best seats on the bus, which are the second floor up front, so I was able to film a lot of
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Date of experience: February 2020
Saane T wrote a review Feb 2020
Sydney, Australia27 contributions3 helpful votes
I had a 2 day pass in Feb and found it to be pretty good. I was always able to get on the bus and didn't have to wait long at all for one to show up. The commentary was a bit haphazard and disconnected so didn't really listen to it. Good way to see the city if you're new to it.
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Date of experience: February 2020
Response from Antonio B, Gerente at Madrid City Tour Hop-On Hop-Off
Responded Feb 27, 2020
Dear Saane T, Thank you for your review. It is a pleasure to know you found our service a good way to see the incredible city of Madrid. However, your commentaries on the audio guide left me concerned; I will revise the descriptions given to see whether there is room for improvement. Kind regards, Antonio B.
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tv731 wrote a review Feb 2020
Flatts Village, Bermuda34 contributions7 helpful votes
We always make it a point to take a hop on hop off bus when we travel. It is one of the best ways to get an quick overview of the city and feel instantly connected. In all of my years in doing this, I found this particular tour to be the worst one I have taken. Let me explain
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1 Helpful vote
Response from Antonio B, Gerente at Madrid City Tour Hop-On Hop-Off
Responded Feb 27, 2020
Dear tv731, Thank you for taking the time to write your review. I regret to learn the inconveniences you faced while using our service. Even though we revise our fleet frequently in order to assure the proper functioning of all the features, there are times were some technical issues may appear during the day. I deeply regret it happened while you were on board and were not able to fully enjoy what Madrid City Tour has to offer. I will transfer your feedback to our responsible department since this comments will allow us to keep improving our service. Sincerely, Antonio B.
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Madrid City Tour
Was there in 2017
An amazing opportunity to see the city and see the most iconic places here. It is educational, fun and of course af
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Jean M
The Best Way to Hop From Sight to Sight
Loved this service....and, with Madrid's traffic considered, it's the best way to maneuver about the city and not w
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Poor trip
Don’t waste your money walk instead we paid 22 euros each there being three of us got half way round on the trip an
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Waste of money
Paid 52 Euros. Waited twice during the day at different places while full buses went past. Pleaded to be let on to
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Great tour of city and great way to find many sites and shopping through out Madrid.
This tour bus was really great. It takes you all over the city. You can have multiple dat rates. In all parts of th
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Not worth it
We decided this would be the best way to see the city on our stop off before flying home. It wasn’t. It cost €22 ea
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Good orientation tour
We were unfortunate in that our visit coincided with several protests and lots of road works which greatly slowed p
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Poor Tour
THis tour is badly narrated and some significant bits were missing (not their fault - it was roadworks around the r
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They are crooks. We are waiting now the bus for 40 min . Two buses pass full of people. Dont prefer them
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Reliability very poor, quicker to walk than sit at bus pickup locations. I know traffic is busy but waited more tha
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Poor quality and excessive waiting
Over 45min waiting to board a crowded bus with a poor audio guide and service. Not worth the money or the time. I
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Poor details
It's ok if you don't expect a lot from audio guide. This one hasn't a lot of facts, only info like "was built by X
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Bob M
Says good till 10 pm it isn’t
They will let you on until 10:00 pm but they will drop you off wherever they are at that time. Very disappointing.
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Kerry O
a great start to a great trip
I enjoy taking in the sites from atop a bus -- did it again in London last week. It gives newcomers a sense of whe
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Rasmus K
NOTE: 1 day ticket is NOT 24h - only valid for the day you start, so start early. online discount w/o having to cho
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Key Details
  • Plaza Mayor, Fuente de Neptuno
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, Arabic, Chinese, Chinese, Dutch, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Why Book on Tripadvisor?
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  • Free Cancellation up to 24 hours in advance
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Frequently Asked Questions about Madrid City Tour Hop-On Hop-Off