I have seen a few negative reviews with lmon.tours, I have to disagree I booked 6 trips with this company with sales assistant petra. The marineland is a must for all ages We never had any problems with them The lady in the palma nova office was very helpful, jolly & helpful Petra advised us which trips would not be suitable for us due to bad arthritis in both knees She is a lovely lady & I found very friendly & helpful I would rate lmon.tours 5 stars Thanks petra, you helped us have a great time on our holiday

I was really looking forward to this trip but it was really quite awful. We booked through our hotel and they gave us the impression it was a return trip on the train and tram - fair enough, we could have checked but we didn’t actually get the name of the company until after we had booked. The tour was advertised as 1.15 -7pm. We were the first stop for the coach and as we approached a very abrupt woman (Carmen) got off and barked at us to stay there until she went to get the guest list. When she returned she was horrified at my mother’s walking stick and strongly suggested that we wouldn’t be able to keep up. Again, nothing had been said about mobility limitations on what we had expected would be a very gentle trip. We were told we would need to be able to walk for “12 minutes at a NORMAL pace” and that we couldn’t get a taxi. No one had asked for one… It took two and a half hours to pick everyone up and get to Palma where we changed buses in a downpour. Carmen took everyone in one direction to start with and then we all had to go back the way we came to find the correct bus. Everyone was soaked. I’m assuming by this time that we were running late and I think the train may have been held for our group as no-one was allowed to visit the toilets before getting on. The train and tram ride were both lovely but we only had 20 minutes to look around Soller and 45 minutes in Port Soller before the famed “12 minute walk at NORMAL pace” - given that this was back to the coach I don’t know what the rush was. My mum managed it fine but another lady with a walking stick had an asthma attack. There was no commentary or conversation at all from Carmen until the drive home on the coach. She apologised a number of times for the weather but the weather was bearable, it was her attitude that made for a miserable day. Several people were told off by her during the course of our tour! I wish we had gone with our initial plan and made our own arrangements but I absolutely would not recommend this company. The bus driver was lovely!

Hopeless if you have mobility issues. The steps are too high, there is no special area for people with mobility issues to board with help ( like shallower steps or to take time ) and no special boarding zone so you miss getting on the packed trams and have to wait another half an hour to join a fight to get on the next one ( if your going down to the port of Soller )

Save your money Small jammed Packed train and tram that goes through mostly boring fields We took it one way and then bussed back which is way cheaper , faster and more comfortable Soller and Port Soller are worth the visit but not by this train

Authentic Majorca Tour - The guide was excellent & ever so informative (Dutch, but giving all the info. in both German & English). Although we've been coming to Mallorca for years, there were things that I had never heard about before. The coffee break (had to pay for our own) at Es Grau was very welcome, although the weather was too awful to visit the viewing point. The journey through the Tramantura mountain range was spectacular (although I think that many of us were feeling a bit queasy by the time we reached Valldemossa). Valldemossa itself was packed, but we did get to see the birth place of Santa Catalina Thomas & go for a swift cervezza. The lunch at Sa Creu was very authentic / tasty - bread with tomato sauce, Spanish 'pizza', amazing dill potatoes, Spanish omelette, cod with almond sauce etc (our guide Jaco, managed to get extras from the kitchen, if your table was running short), but, I'd avoid the Sangria - very weird tasting. The Monastery at Bonany was very interesting & well worth visiting. The visit to the Pearl factory was very informative & the prices (as they are artificial pearls) quite reasonable, my dearly beloved bought me a pair of pearl earrings for under 14Euro. Was the day worth 79Euro - considering all we got was a coach tour, guide, lunch & free entry to several places - not sure if it's worth it for someone on a tight budget, but we enjoyed ourselves

The bus came on time, clean and confortabile. Antonia was our guide. We visited a market, nice products, cute litle town. The Formedora views are amazing. The bogat tour was nice.

We did the half day tour this week, it was a lovely day and we were picked up 20 minutes after time given which was a shame as that 20 minutes would have given us time to get breakfast at the hotel. Anyway our guide was lovely , named Virginia I think, we were mainly English speaking on the bus so she spoke to us on the mic then spoke to the French holiday makers separately. We were taken directly to Puerto de soller and were given 40 mins to grab a coffee and go to the toilet before getting the tram to Soller, we really enjoyed the scenic journey (sit facing front on the right) and the scenery was stunning, again just 40 minutes to explore Soller before getting the train back to Palma. There was a little market on , such a lovely town, the scenery on the train was amazing (both sides in turn) we stood on the footplate between the carriages. All in all I would say do it but I’d have liked a little more time at stops but I will re visit both when next in Majorca.

It was very rushed. Only 15 minutes of free time in each location. Didn’t get to experience the locations at all. The tram and train were nice.

Pick up time was 8.20am with instructions to phone if bus was more than 15 mins late …. Phoned after 25 mins to be told it was on its way, arrived 50 mins late, no apology or explanation from the driver. Had at least another 3 pick ups enroute with one couple refusing point blank to get in the bus as it was so late. Arrived in Palma to be told we had to transfer to another bus & the passengers on board had been waiting 40 mins for us. The tour guide Antonia was really lovely & explained everything that was going to happen with very clear instructions. Arrived in Port Sóller after a short walk from the bus, absolutely beautiful part of Mallorca however because we were so late we literally had time (20mins) to go to bathroom & buy a bottle of water before heading back to meeting point for tram to Sóller, this was so disappointing as we would’ve loved to explore the port & sit down for a coffee. Tram was fab, arrived in Sóller & yet again hardly any time to explore this beautiful part of Mallorca, visited the square, walked along one the streets & found a fab bakery, grabbed a takeaway coffee & pastry then back for train to Palma (25mins top). Wooden train takes you through some stunning scenery, 45 mins later arrived outside Palma then back on bus for transfers back to pick up points. This took forever as we were one of the last stops & there were at least 7-8 drop offs. The overall experience was so disappointing, we can’t help but think that because they were running so late it curtailed our time, our advice … do not book this trip with Lemon Tours, not worth the money.

Travelled as three young girls for the first time on our own, and booked a boat trip with this company at a selected time slot and day. Our boat trip was cancelled whilst we were waiting at the meeting point with no clear reasoning as to why! We were told we could either be refunded or book a trip for another day. As we could not do another day due to other commitments already booked we asked for a refund. We were told this was not possible as they said ‘you can still go on another day’ meaning they didn’t care about our other commitments! So we were completely ripped off as our trip was cancelled and we never got our money back for their error! Do not risk booking with lemon tours!

This was possibly the worst customer service experience i’ve ever received. Our original booking was cancelled due to the weather without even informing us. After asking Lemon tours ab this they said we could either return to refund it or rebook on our next available day however due to complications with our return flight we could no longer attend the trip with all of our belongings, passports included. Upon visiting again to claim our refund we were treated with a lack of respect and completely ignored leaving us without our money back. Do not book with this company without doing your research and advisable to pay by card instead as cash as the staff were willing to refund originally if in possession of a card receipt. Would not recommend if you don’t like being scammed!!!

Horrible bus service. Multiple buses picking up people in the area, and no one there to let you know what bus you are to be on. Very late picking us up. Once tour was over, bus made another stop on the way back. When returning, bus did not take us back to where we were picked up, they went to a lot with other buses and most had to change buses. Once we changed buses, the bus went well out of our way dropping people off. Tour was supposed to be over at 5pm, did not get to drop off point until 7pm.

Amazing private tour around Soler, Deia and Valldemossa, ending with a lovely wine tasting in a beautiful estate where the vineyards where impressively located on the hillsides. We appreciated that they really adapted the trip to our interests and all the suggestions they made before booking, were certainly aligned with our group. The travel concierge who accompanied us during the trip was also gorgeous, and really helped us to make the most out of the experience. We were a group of 14 and we all agree that this definitely was the highlight of our stay in Mallorca. We want to come back!!

We had a half day trip to Valldemossa with Lemon Tours booked via Runaway Experiences which we cancelled because they never turned up for our morning pickup. We went to the shop and were told it was now an afternoon tour. TBH Stefan in the Runaway Experiences shop didn't come across as competent, but it was the only shop who had a trip to this location during our dates available. I'd confirmed the pickup details x3times (via text, email and in person) and the staff did apologise, but were primarily defensive and dismissive. We cancelled and got our money back and immediately hired a car from opposite at Auto Balears which was awesome, stress free and overall cheaper. So if you're able I'd recommend hiring a car and have your own excursion.

We booked a boat trip for our family from Palma Nova. Naceira booked the perfect trip, suitable for our family which ranged from 17-77. She was so helpful and we would highly recommend