I searched for one hour to find this location and could not find the meeting spot. I am from California, but speak Spanish and I asked four different people where the meeting location was and could not find it. I called the tour company and a woman hung up on me after waiting on hold for a long time. Completely ruined my day and we did not end up going on the tour. I called back and they refused to give me a refund. And it took me $40 in taxis to get to the city center, only to be able to not find the tour. Do not buy this tour.

We went today on this trip lovely lady was funny on the frightening roads lots of information from her sorry we didn't have any change to give her a tip would recommend this trip for anyone looking to spend an entire day out from hotel it's a lovely way to spend a day away from hotel

Booked via hotel and no thrills. Had a slight banking issue which was my banks failing, the no thrills company were patient and kept my booking for a cash payment. The tour guide on the day was informative helpful and good humoured. Coach trip good apart from the spoilt entitled types that you get on every trip!! The caves are amazing, the musical concert AMAZING and the short boat trip….Yea it was ok. . Totally recommend the trip. . Yes there will be hundreds of people so be prepared

Collected by a comfortable coach and friendly guide who pointed out enthusiastically, things of interest during the journey. The downside - the mic was very muffled and therefore difficult to hear. Getting in was swift and well organised and at first very busy, but you don’t need to rush. You are free to amble and take as many photos as you like and the crowds thin. Sitting and waiting for the concert to start is a bit painful but worth it. We didn’t bother queuing for the boat ride. We had an hour before we were due to leave so took a walk down to the harbour for a drink which was very enjoyable. A nice few hours.

Tour went as it was suppose to,until the tour bus broke in Muro when coming back.Things like this happends,I understand,but for me it was quite dissapoint how it was handeled. We got new bus after 50 minutes waiting,thats okay. Since sun went down,it got dark,and I had no clue where are we as my first trip to Alcudia. My hotel stop was said,mut it was not the spot I have came in (No frills office near my hotel).I just freezed and thougt that maybe it is the next stop then. Guide came to upstairs and literally yelled me "Why are you in my bus!" I got confused and walked quicky out,had no idea where am I.The bus driver kindly told which direktion I should go. I found my hotel but experience was not good.As a female solo traveller,in strange place,dark,mobile phone battery empty,and late for 2 ours from chedule,it pissed me off. I managed it,but what if I were older or first time ever abroads? So that is why I can't recommend. Other things you should know: -The buss ride took 1.5 hour from Alcudia to Palma since there are very many stops!By public busses it's faster. -Tour is mainly planned for German,as most of the talk is german language.No harm for me,but it's quite noisy when all is quided first english and then longer version as germany.

The caves themselves are stunning and well worth a visit. Also the tour guide gave information about the route to the caves in 4 languages which I thought was very good. However, there were quite a few negatives. There are too many people in the caves at one time. It felt very rushed. There is no information or opportunities to ask questions about the caves. People were very rude and ignorant; a woman actually pushed my husband out of her way because she wanted to take a photo where he was standing admiring the caves. Of course, the tour operator is not responsible for the rude behaviour of other people however it seems that people were becoming frustrated and irritable because the caves were too crowded. There is a queue for the short boat trip, I personally enjoyed the row boat and thought it was worth the wait but once again people were trying to push through the queue. Be prepared to stand your ground and not let people bully you out of their way. Prior to the caves there was a short trip to the pearl factory to use the toilets . A waste of time in my opinion, the pearl factory is literally across the road from the caves. At the end of the caves tour we had to rush a coffee, I would much rather have spent time enjoying lunch at the caves rather than have stopped at the pearl shop. If I could do the day over again I would travel by public transport , go to the caves as early as possible to avoid crowds then spend some time enjoying the beautiful Porto Christo. Overall disappointed because I had to rush the parts of tour I wanted to spend time(enjoying the caves and having coffee) and feel time was wasted using the toilet facilities at the pearl shop.

This was such a lovely experience, Had always dreamed of seeing the dolphins and this trip gave me exactly that. Its such a magical experience and the views are just spectacular. Definitly reccomend.

We thoroughly enjoyed this boat trip. The crew were brilliant. We were taken to beautiful spots to swim, snorkel and paddle board. This trip was well worth it and we were so glad we booked with this company.

By far the most terrible excursion I have ever witnessed. Do NOT pay 58€ for this. The boat is terribly old, and handles waves extremely poorly, inevitably making everyone aboard seasick to the point where half of the guests are vomiting. It is as if they know that everyone will vomit, as they hand out puke bags about 15 minutes into sailing, but never once warned beforehand that this may happen. Then when we finally get to the dolphins, we stay there for about 8-9 minutes before heading back to port again, making seeing the dolphins a seldom sight. As if all of this wasn’t bad enough, the catering aboard is also terrible, dry and boring and overpriced.

A stunning cave but: To many people, a short trip down the cave and short consert with a few songs. The boat trip is only 50-100meters not worth staying in line for.

Very expensive and far too busy. The boat at the end is a waste of time as the rides last 2 minutes !!! Too many people and very rushed. The location is hard to get too also. Just not worth it. Thanks.

we enjoy diversity, but a tour with five different languages is too much! For more than an hour, the Tour Guide had to speak the same thing five different times over and over and there was never any time to enjoy the scenery or the bus trip. The nonstop talking over the bus intercom gave us a headache after a while. And because she had to speak five languages there were so little detail or historical information about the sites we were seeing. Just logistics of how long we would stay and where to meet. When we got to each stop, we expected a short explanation of what there was to see, or some historical information, but that never happened. We were just left to wander on our own. I enjoy historical information but never received any so if you’re looking for that, this isn’t the tour for you. The boat ride (sit on the left), the tram and the train were interesting on their own. So I gave it two stars rather than one just for those reasons.

5* service with a smile! We absolutely loved our guide Laura. She told us all about her travels from Poland to Mallorca to become a guide and my family all agreed she was just brilliant! We had a great day out and would do it all again!

Caves - beautiful caves, very busy but if you are the first one in - enough time to look around, the music sounded very nice and we stood an extra 30 min in a queue for the boat trip but you can walk through the path towards the exit. Driver - very professional driver especially in the Spanish culture, no harsh braking or sudden acceleration. Guide - very friendly and informative as he speaks fluently in 4 languages, please be aware there is no guide in the caves. 2 stars - only for the price, being too pushy with the time and misinformation. From the advertisement, you can understand that you are paying for the music concert and the boat trip but that is included in the general admission ticket ... that is why there is a very long queue for the boat trip. Take away the entrance to the caves tickets, wages for the bus driver and the guide plus bus maintenance and government taxes, and somebody takes more than 1000 euros into their pocket ... ** My advice if you are traveling on your own it is worth it but for 2 people and more, it is way better to hire a car and get there by yourself as it is more interesting places in the area.

Booked the bus to the western waterpark from Pollença, we’re told it would take 45 mins but it too 2hours as we stopped so many times to pick up passengers. The way home was again 2 hours. If we had know it would be 4 hours travelling to go to a water park we would not have booked. False advertising.