The tour guide was clearly knowledgeable and wanted to communicate all the interesting facts that we had signed up to learn about. Unfortunately, the poor woman’s English was very difficult to understand and she struggled to find the correct words. I work with English as a Second Language students and am used to deciphering many accents so I fared better than my husband and others in the group but still understood perhaps 65% of what she said. My husband said he understood 40% at most. Additionally, the tour time was changed a few days beforehand and one couple told us that they had been scheduled for the previous day but were changed at the last minute. It appears that this company shuffles customers around at the last minute to suit their own convenience. .

I booked the Orientation tour to help us get to know Seville in the small time we had there this weekend for my friend’s hen weekend .Susana was a wonderful guide and she was really knowledgeable of the history of Sevilla and I learnt loads a lot about the city but also the Holy Week celebrations, Flamenco, and the architecture of the city. Susana listened to all my requests. Thank you.

We travel to Spain using private tours in Barcelona and Madrid. We booked this company based on reviews by Rick Steves.in Seville. I was in contact with Susana the entire time the night before our tour I was informed she would not be leading us it would be someone else The website guarantees, an English-speaking guide that would be fluent and understandable Our guide was neither we only understood 50% of what she was saying. Her lack of English words, and very thick accent made it impossible for us to enjoy our tour. My wife and I speak Spanish. We understand accents very well, but this was not acceptable. I contacted Susanna. She refused to offer any sort of refund explanation her was this was a license English guide as well as we tipped her we did this out of courtesy, not out of happiness with our service. She never returned any further emails after her initial contact She’s fully aware of the guys limitations and English-speaking abilities since many of her guides have five star reviews This guide should not be performing English tours Beware I’m sure you can do better any owner of that would not acknowledge this guides limitations has poor ethics, and I integrity

We travelled to Spain last week. we use private tours in Barcelona 2 different guides 2 in Madrid and booked this company in Seville based on Rick Steves recommendation. On their site they guarantee and "English spoken fluently and clearly" Susanna the guide listed on the site and the book was not our guide. On the day before the tour she informed us someone other than her would be leading. Our guide DID NOT speak English fluently or clearly. My wife and I both speak Spanish our 2 friend do not. Thus we requested English speaking guide. We spent a brutal 6 hours listening to our guide struggle with English words and and accent so thick we only understood 50% of her words. We contacted Susanna and she refused to refund any of our money because we "tipped" and her guide" officially licensed English " guide. We tipped because we know this is their livelihood. The site did not contactually provide a fluent and understandable guide. Be warned for $500 you can do better. We had 6 lovely guides in Spain that really did speak English fluently and even though everyone has an accent as expected easily understandable. In addition she would not return any further emails after initially declining any refund despite me pointing out her website guarantees. Poor business ethics and integrity. She is full aware of this guides limitations.

Despite numerous communications with Susana, including the day before, our guide did not show up at the appointed time. I emailed Susana 10 minutes later. After receiving no response for another 30 minutes, I called with the help of hotel staff. The person who answered was surprised the guide was not there and quickly hung up with no real explanation. Shortly thereafter, I received an email from Susana that she had mistakenly sent our guide to another group. She offered a later tour, which did not work for us. This was a highly disappointing experience.

This is the second time I use the services of All Sevilla Guided Tours. This time to purchase tickets for a flamenco show in Triana, the one of the birthplaces of flamenco. We enjoyed both a spectacular show of both flamenco and sevillana dances in a small “tablao.” All Sevilla Guided tours handled the reservations and gave us detailed instructions on getting to the show, which we enjoyed very much. We will definitely do more tours with All Sevilla Guided Toirs in the future. Muchas gracias.

Moises gave my family and I a great tour of Seville. We started in the Pilates palace and learned a lot about the history of Seville. The highlight of the day was watching one of the Seville Holy Week parades. It’s not easy to know where to go to watch them without a ticket and without getting blocked by the crowds when you want to leave. But Moises knew exactly to manage. I highly recommend this tour, especially if you care fortunate enough to get Moises as your guide.

Moses was wonderful! To start, he is just a lovely human being – we felt relaxed and greatly enjoyed the entire time we spent with him as we explored the Alcazar and the streets of Seville. He is very knowledgeable and engaging. We learned so much from him and he made the tour so much richer through his knowledge and passion for the history and uniqueness of Seville. I highly recommend this tour – you will learn so much more than trying to visit the Alcazar on your own.

Excellent tour of the Santa Cruz neighborhood in Seville. We covered lots of fascinating sites and lots of history. Great foundation for the rest of our stay in Seville. Lovely walk on a beautiful day too!

Recently went on 2 tours with Jorge as our guide during our stay. His passion for Seville shined as he explained the many gems this city has to offer. If you’re in Sevilla, without a doubt, use “All Sevilla Guided”as your company and make sure to ask for Jorge Sincerely Bill Chase

The waiting line for the Alcazar in Seville was probably as long as 3 to 4 hours. A guy was selling tickets for a guided tour for €36, that was starting half an hour later, and since we only had one day, we decided to go for it. The tour was delayed somewhat half an hour, which wasn't a problem for us, since we wanted to go to a nearby roof terrace for a drink anyway. With the guided tour, we could skip the queue and got inside in about 15 minutes. Our guide, Jorge, is from Seville and his ancestors go back a long time in Seville's history. He told us a lot of interesting details about the Alcazar, and I'm sure we would have missed a lot of the Alcazar if we would have visited it without a guide. I would recommend the Alcazar when visiting Seville, and definitely recommend to take the guided tour as well!

Four of us enjoyed this tour today, We had great food at all the stops and enjoyed a variety of Wines and Sherry’s. We learned about the different types of Tapas traditional and modern. Our guide Javier was very friendly and knowledgeable. Wonderful way to spend an afternoon. Discovered some great spots to return to and explored an area of the city we hadn’t been to that was very interesting....

Our guide Charles (Carlos in Spanish) is a historian. He therefore was an excellent guide to these 2 fantastic sites. Besides giving us very much information he also has a great sense of humour.

Superb tour. Informative, amusing, knowledgeable, passionate, explanatory. A real highlight and the best of many guides I have ever had. Fred Wilson, New Zealand

Susana gave us an excellent walking tour of Seville including the Alcazar. We enjoyed the tour so much we asked her to do a second tour the following day to include the old Jewish quarter. I holy recommend her. Her fund of knowledge is great and her presentation excellent.