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Esteban J wrote a review Jul 2020
4 contributions1 helpful vote
Mark was a great guide to go tour Saltzburg with. He was friendly and very knowledgeable of the area. He was also entertaining and did not bore you with his stories or facts of Saltzburg. He gave great food recommendations and we ended up going to almost every place he mentioned
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dominicemery wrote a review Mar 2020
Seaham, United Kingdom235 contributions33 helpful votes
We did the tour in March as a couple. We met at the train station, got loads of information from our guide on the journey then enjoyed the rest of the 1hour 50 journey...lovely scenery and it went really fast. Had a great tour when we got there, great suggestions for drinks,
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Harold wrote a review Mar 2020
Gilbert, Arizona1 contribution
Great tour! Mark was a great guide. He gave a lot of information and many suggestions for our free time.
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Date of experience: March 2020
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Deborah R wrote a review Feb 2020
1 contribution1 helpful vote
Unfortunately company cancelled the trip for the day we booked. They did offer us an alternative date but this was for the day we were returning home so we couldn’t go. We were really looking forward to going to Salzburg. We are still awaiting refund, but will give it a few more
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Date of experience: February 2020
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Response from SNE_Violeta, Guest Relations Manager at Salzburg Sightseeing Day Trip from Munich by Rail
Responded Feb 27, 2020
Hello B8088VUdeborahr, Thank you for taking the time to review us on TripAdvisor and for choosing us in Munich. We really appreciate your feedback as it helps us to continue making improvements and ensure that tours and experiences promoted by SANDEMANs NEW Europe meet the high standards that travellers expect. We regret that we were not able to offer you the tour you booked in Munich to Salzburg. It is indeed uncommon that we cancel a tour due to lack of participants. However, as the guides we work with are freelancers, in some very rare cases, they may decide not to go ahead with the tour if the group is too small. This situation was very unfortunate and I understand that this must have been upsetting for you and your group, and may well have caused further disruption to your itinerary. Please, do not hesitate to contact me directly at violeta@neweuropetours.eu with your booking details in case you are still waiting for your refund. We have already shared your feedback with our operations team and hope that we can make it up to you in the future in any of our cities, and that we may show you this was an exception to a usually excellent level of service. Kind regards, The SANDEMANs Team
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C1867MCgregb wrote a review Feb 2020
Pasadena, California5 contributions3 helpful votes
the trip starts at the main train station. it's a short (90 mins) ride to Salzburg with nice scenery. there is a nice walk (mostly with a short bus ride) around town with a guided tour. some free time. everyone's own their own for lunch, which we had at a nice restaurant in
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Date of experience: July 2019
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