I received a WhatsApp message from the company once we landed telling us to let them know once we cleared immigration. Our driver was waiting right outside baggage claim. Driver was friendly and courteous. Would use this service again.

Our driver, Mohand, was so wonderful putting up with 6 wild and crazy middle aged women on our “ladies trip to Paris”. Traffic was heavy so he ended up spending a long time with us. The cost did not go up as a result. Worth every penny. We are booking our return transfers!!!

The driver was later and the car was not a Mercedes as advertised. The ride was good and our diver was nice. We ended up at our destination without incident despite some initial problems.

Our driver was awesome! He had a blast with our 16 year old son trying to help him learn French. The transfer from CDG was smooth, stress free and moderately priced. Great experience overall.

A big French mess! Some ground staff do not understand English. Avoid this hub. Dont be surprised if the bus driver gives you an tour around the airport instead from terminal to terminal. We missed our connection due lack of English spoken ground staff.

Our driver was waiting as we departed customs and took charge of our bags. After a short walk we were loaded in a comfortable car (Lexus, not a Mercedes as advertised) and off to the hotel. Very nice driver that spoke excellent English and give interesting narrative of the city as we approached. Overall, quick and efficient.

I actually tried to use this service in May 2023. I don’t usually write reviews but I’m going back to Paris this May, and my memory has been refreshed as I pick another company! Long story short….they NEVER ARRIVED to pick me up. Despite the multiple co formations before departure & at the departing airport 15 hrs prior. Including with Viator!

We booked Comfort Cars as we were arriving late in to Charles De Gaulle and wanted a direct transfer to our hotel. Driver was there for us, although the sign on his tablet had gone dark! We arrived at our hotel safely and were picked up promptly to return to the airport on the day of departure. Driver couldn’t speak English but seemed nice and communicated with us via Google translate. All in all, can’t complain! Thank you Comfort Cars.

After 13 hours of intercontinental flight, we face baggage control at Charles de Gaulle. Really rude staff. We don't speak French and we are scolded for not understanding some commands in incomprehensible English. Next time we'll stop somewhere else!

everything was impeccable from the driver when we arrived at the airport to my hotel in this magnificent city of Paris the driver kadid was very nice he carried all our suitcases and refused that I help him a real gentleman

no show no call it’s that simple. i called them twice. first call hey i'm here i don’t see anyone with sign im in the luggage area. ok i’ll wait a little bit longer my kid will go to restroom he came back and still the driver didn’t show up. called them again Yo where is the driver? same lady answered the first call saying he left because he waited to long?! really now. i was so focused on this mysterious driver holding the sign with my name on it to show up. but it is easy for the customer service representative to claim that they have DOCUMENTED that he was there. again REALLY NOW. how you are going to document that?! i like to see the driver in the baggage/ taxi holding the sign with my name on it? just because we’re visitors doesn’t mean we’re idiots. we can smell BS from a mile away and this is a total Bull S

Very nice driver took our family of four from CDG to central Paris hotel. Clean Mercedes van and short walk from post baggage reception. Easy booking by and experience.

When we arrived driver was not at arrivals but texted us about 5 minutes later while we were searching for a number to call. We wanted to change our pick up time from noon to 11:00 am and I was waiting on hold for about 25 minutes. Communication is horrible, but both rides were god. I wouldn’t use them again.

I purchased a car transfer for my college age daughter and her friend from Paris ORY airport to their hotel in Paris. As promised the driver was waiting just outside the arrivals area for the girls. It brings me comfort to know this company did as contracted to do. My daughter said the driver was amazing, on time and professional. Thank you from this nervous mom in the US.

We took a number of tours while in France - most of them marvelous experiences with excellent tour guides. Chartes Cathederal is amazing, beautiful and so much history, but our tour guide was much more interested in traffic and getting back to Paris than our experience at Chartres. It started when he picked us up. He was upset that we hadn't signed up for the 9:30 tour since the 11 is supposedly reserved for families with small children. Where is that info in tripadvisor? The guide was knowledgeable but very patronizing. He rushed us thru the tour and skipped over portions. I had to actually ask to see the main altar, the side chapel, and the front entrance of the church (yes some construction but you could still walk by the front of church). I was expecting to have lunch at Chartres, but we got a 5-minute coffee. This was an expensive tour that was very disappointing. I spent $1,100 for 3 people plus had to tip both guide and his driver. I expected a better experience. Also guide used laser pointer than annoyingly shows up in some of our photos. I highly recommend going to Chartes, but definitely use a different service.