Mont-Saint-Michele has been on my bucket list for over 20 years. So when Disney Cruise Line offered a cruise to Iceland that happened to call on Cherbourg, I jumped at the chance to hire a private guide to drive us through the French countryside and take us to the Mont. I found Igor on Trip Advisor and booked the tour directly through his website after reading so many wonderful reviews. My expectations were that he would pick me and my husband up from the cruise port, drive us through the countryside (approx 2 hours each way) to the Mont-Saint-Michele -- all the way regaling us with stories and history of the area, and take us on a tour of the Mont that would also include historical anecdotes that only a tour guide who was passionate about the area could give us. Unfortunately, when I emailed him a few days before our trip, he let me know that his car was in the shop and he would not be able to take us on our tour. He had set up another driver. It was plainly obvious that the driver he set up was no tour guide. He let us know that he packed us bottled water and then literally didn't speak any more words to us the entire day. He dropped us off at the Mont and stayed with the car. There was no lunch at the restaurant. There was no tour of the Abbey. There was just me and my husband, marveling at the Mont with no context except what I quickly looked up on Wikipedia because I was expecting my guide to provide this local color. We've hired many private guides before. We pay a lot of money because we know we're going to get a tailored experience. But when I want a driver, I hire a driver. As we made our way back to the ship an another wordless 2-hour drive, I couldn't help but wonder why Igor didn't accompany us? The thought was amplified after three more private guides toured us through Iceland and Norway (and the Norwegian guide hired a taxi to drive us around while she narrated the experience). I reached out to Igor to voice my frustration and disappointment and all he had to say was that he did, in fact, provide service to Mont-Saint-Michele. When I responded that I didn't want a full refund but something as the service didn't remotely meet expectations, he neglected to reach back out to me. I'm sure he's a very good tour guide when he shows up but the experience I had for my once-in-a-lifetime trip was disappointing to put it mildly. Definitely not what I paid for.

We had a wonderful day touring the D-day/Normandy area. I went with just me and my 12 year old son (both from Michigan, USA) and we were able see everything that we wanted to see and learned all about WW2 and D-day. Igor is a wealth of knowledge, a real professional, and gave lots of interesting historical context and information. I'd recommend this tour for anyone that would like to see the area and learn more about it.

What a fantastic tour- extremely informative and very moving. Igor's knowledge of everything Normandy is beyond impressive. From the D-Day battles to the geography/cuisine was amazing. As we drove to/from each site, Igor had videos playing in the car which provided additional historical details. I don't belive there was a question the 4 of asked during the entire day which Igor could not answer with great information. The next day's tour to Mont Saint-Michel was magical. Igor not only had unbelievable information, but knew every alley to avoid the crowds at Mont Saint-Michel. Finished the day at St Malo which capped the tour at a wonderful town/city, with dinner at a fantastic seafood restaurant. Need a tour- Igor is the answer!

Great tour, so much to see and would not muss it for the world! Definitely recommend this private operator, he was so knowledgeable about DDay.

Amazing! Igor is so organized and prepared, friendly and accomodating and a wealth of knowledge. He was willing to flex to what we wanted to see, he prepared in advance for people with unusual requests, he had a multimedia presentation with videos, interviews, and other items we could watch while we drove from one place to the next. Igor is a must to book for an informative Normandy tour!

What we were able to visit was memorable but with a wheelchair options are limited. At first the driver was not going to take us because of the wheelchair

The tour at Mount St. Michel was amazing. Igor provided us with his own personal audio guide for the Abbey. The audio guide was full of history and interesting facts about the Abbey. He was very knowledgeable about the history and pointed out all the unique things to see at the Abbey. We visited in November and there were hardly any crowds. It was a perfect time to go. We were able to take our time seeing the Abbey. The tide was out in the morning when we visited, but the views were still spectacular. Igor took us to an amazing seafood restaurant for lunch. We all tried something different and the food was amazing. After lunch we walked around the town and tried the local macaroons and stopped at a local coffee shop. When he dropped us off at our hotel, he helped us get reservations at a local restaurant for dinner. Igor is very knowledgeable and helpful. Thanks for an amazing day.

Igor Rosen was a very knowledgeable guide, even though I was familiar with most of the history of D Day, seeing it with an expert in person was incredibly moving. Igor took us to many of the important sites, and gave us many in sights into the battle.

We had a fantastic tour of D-Day beaches. Igor, the tour operator picked us up and returned us to our hotel in Rouen. We had excellent communication with the tour operator both prior to and during tour which was so helpful. He spoke very good English! Igor was very knowledgeable of the D-Day invasion, the beaches, and the countryside. I highly recommend this tour.

Awesome! Igor is a friendly and knowledgeable guide. Great day of learning. A full day of fun. Well worth it.

The tour was very organized and we saw numerous important sites. Very informative and we also enjoyed the lovely countryside.

We had a perfect day. We learned a lot, saw a magnificent monument and ate a delicious meal. I highly recommend Igor's tour.

Igor Rosen was an excellent tour guide, informative, engaging, pleasant to be with and full of interesting information. We would highly recommend him!

Igor brought us right into the battle with his history and knowledge of WW 2. My father landed on Utah beach at 10:30 in the morning. Igor personalized that day for us. He was very revenant of the Americans who fought that day for freedom. Thank you Igor. A trip we’ll never forget. Jim Finger

We had been to Normandy and Rouen before, so we had definite ideas as to what we wanted to see, Igor organized two full days through the region, taking us to a number of small villages and out of the normal path of tourists. He was very accommodating adjusting the itinerary as we went.