Glasgow Afternoon Tea Experience
4.5
Glasgow Afternoon Tea Experience
By Red Bus Bistro
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About
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 5-99, max of 20 per group
Duration: 1h 30m
Start time: Check availability
Mobile ticket
Live guide: English
More
- Handmade Sandwich selections
- Home baked warm scone with cream, jam and strawberry garnish
- Selection of Petit Fours
- Sumptuous cupcakes
- Unlimited Tea & Coffee
What's not included- Souvenir drinks cup
- Start:
- Shuttle Street, Shuttle St, Glasgow G1, UKAdjacent to Amore Restaurant.
End:This activity ends back at the meeting point. - Not wheelchair accessible
- Service animals allowed
- Near public transportation
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 60757P2- Confirmation will be received at time of booking
- Most travelers can participate
- TERMS & CONDITIONS
- We do not offer live or recorded guide commentary on our buses. We are a dining Experience whilst touring Edinburgh or Glasgow.
- Red Bus Bistro Bookings are only valid for the date and time stated.
- Patrons should expect to share a table especially on our busier weekend tours. If patrons would rather not share a table we can try and accommodate them on a quieter tour.
- Patrons are requested to arrive 10–15 minutes before departure at Shuttle Street Glasgow Unfortunately we cannot wait for late comers as we only have a limited time on stand. Refunds will not be offered to latecomers.
- We offer gluten free or vegetarian options. Our Products may contain nuts. Please specify requirements upon reservation.
- No tickets are issued for the tour.
- Your Surname is passed to the Bus Manager prior to your tour, this will be requested upon arrival at the bus, you can print this email out purely for your own information.
- Please be prepared to redeem any Gift Voucher you may have used for payment to the bus on the day of the tour.
- If you have booked using an Itison voucher, we may ask to see your voucher on your phone.
- Children must be 3 and over to be allowed on the tour children aged 3 till 9 are charged £20 per person children 10 and over are classed as adult and charged £43.50
- Anyone under the age of 14 must be accompanied by an adult
- There may be occasions where the tour has to be cancelled without advance notice, in the event of a cancellation patrons will be refunded in full or transferred onto another tour date.
- If the tour is cancelled after the first half an hours commencement, we will then offer availability on another tour.
- Smoking is not permitted on the Bus at any time.
- Red Bus Bistro does not take any responsibility for the loss, damage or theft of personal belongings while on the Bus.
- Conditions of carriage are subject to legislation set out by the Public Passenger Vehicles Act 1981; all details can be given by the Red Bus Bistro head office.
- We would like to point out that we operate Vintage Routemaster Buses, and although we keep our vehicles in the best possible maintenance condition there will be times that unforeseen maintenance issues may arise and result in a disruption to the tours, or cancellation; however we will endeavour to do everything in our power to avoid any disruption.
- Red Bus Bistro Company reserves the right to refuse carriage of patrons who are intoxicated, or displaying threatening or abusive behaviour, no refunds will be given under these circumstances. We also ask that a reasonable standard of behaviour is adhered to while on the tour, as there are other passengers to consider.
- Red Bus Bistro is not responsible for any damage caused by breaking the rules.
- RED BUS BISTRO COMPANY LIMITED ACCESS POLICIES
- It is not the policy of Red Bus Bistro Company Ltd to discriminate in any way against employees or passengers regarding disability, gender, race, sexual orientation or religious beliefs.
- Red Bus Bistro’s Bus was registered in 1966; it consists of Drivers Cab, upper deck, lower deck, and will always have at least 4 staff on board. The bus seats 12 downstairs and 28 upstairs; unfortunately due to the age and design of the Bus we cannot accommodate wheelchair passengers. Red Bus Bistro can reserve seating in advance for the lower deck for those with mobility concerns. As per above, patrons should otherwise be prepared to share a table, where the patrons would rather be seated alone we can try and accommodate them on a quieter tour however not guaranteed,
- There is no toilet on board.
- The tour will last between 70-90 minutes dependant on conditions, in which time our patrons will be served with an Afternoon Tea or Gin Tour. For private hire all requests are considered.
- Red Bus Bistro Company Limited will go out of its way to cater for as diverse and audience as possible within the physical confines of the bus, and will follow the DDA Legislation guidelines at all times.
- All information gained from Patrons will never be given to any third parties; Red Bus Bistro Company Limited is responsible for all online transactions.
- • Full payment is required at the time of booking. Cancellations are accepted no later than 24 hours before your tour date.
- This tour/activity will have a maximum of 20 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 60757P2
From
$55.95
per adult
Select date and travelers
Similar experiences
Itinerary
- Shuttle St, Glasgow G1, UKAdjacent to Amore Restaurant.
- Pass byGallery of Modern ArtCity ChambersGlasgow CathedralThe NecropolisWellpark BreweryGlasgow TowerDoulton FountainPeople's Palace and Winter GardensKingston BridgeClyde Arc BridgeFinnieston CraneSEC ArmadilloOVO HydroThe Clydeside DistilleryThe Riverside Museum of Transport and TravelGlasgow TowerTennent's Bar GlasgowHunterian Art GalleryUniversity of GlasgowKelvingrove Art Gallery and MuseumMitchell Library
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- alicevL888LJ0 contributionsWouldn't go againThe tour was alright, the bus stopped twice for more than 5 minutes, which was not mentioned anywhere and rather than being 90 minutes tour was only 70 minutes. If you considered the stops as well, not much driving times. My tea tasted funny and had a funny smell, I asked to have it remade and there was no real difference so I ended up not drinking it.Written December 9, 2024
- Starmix690 contributionsGreatIt was great!!! Something totally different and a different way to see Edinburgh. Plenty of food, cup of tea and glass of Prosecco. We had a lovely time and would definitely recommend it! Thanks to everyone involved 😊Written December 8, 2024
- traceymY7127ZC0 contributionsTerrible customer serviceBus tour was cancelled due to weather. I have been given credits to use within 6 months. I am not from the UK and won’t be back in 6 months. I have been trying to contact the company for a week and no reply. Truly horrible experience!! AvoidWritten December 1, 2024
- ChanelHW0 contributionsGreat addition to a trip to EdinburghThis is our second trip to Edinburgh but first for our teenage son. And we wanted to share with experience with him. It’s a lovely afternoon tea around the city. Great views and a nice way to spend a Sunday afternoonWritten December 1, 2024
- mhairim19820 contributionsAfternoon tea with ginBrilliant time on this tour. Drinking gin cocktails while going over cobbles was a new experience that's for sure. Had an absolute blast with family and friends. Food and drinks amazing and the warm scones are to die for. Staff fantastic and our driver Neil was lovely so chatty. Can't wait to book the next tour.Written November 29, 2024
- janebW2488QG0 contributionsBest way to spend 1 1/2 hours on a winter day with the girlsThis is the 4th time doing this and again did not disappoint. Neil the driver was brilliant and the guys serving and doing the tour were ace. Catered for the allergies without fuss. We were a party of 9 and we all had a ball. The music was great. We will be back xWritten November 25, 2024
- YvonneT960 contributionsAfternoon tea with a difference.We only meet once a year so I wanted to do something different with my 3 friends. It was a fun experience. The photo is exactly what the food looks like, the sandwiches were fresh and the cakes yummy. Yes it is an old Edinburgh bus so driving over the cobbled streets is a bit bumpy, just hold onto your prosecco. We all agreed it was a good laugh, just turn the music down a little.Written November 25, 2024
- Journey206213306760 contributionsFun on the busHad a lovely time in the Red Bistro Bus. You need to hang onto your prosecco glasses for this as well as your food as the first time the bus made a turn one of the cakes went flying along with one of my sandwiches but this didn't detract from the fun had. It was totally different from other afternoon teas I've had. Being in the bus gives you the opportunity to see a bit more of Edinburgh and the driver had one or two funny stories to impart. The food is on the top deck so anyone with mobility problems may struggle with the stairs.Written November 23, 2024
- MeltingCandle0 contributionsAbsolutely brilliantMe and my girlfriend had a lovely experience during our afternoon Tea bus tour of Edinburgh, guided by the amazing team of Stef, Shimmy and Neil, they were friendly, accommodating and made the experience great. 100% would recommend #CannyPushYourGrannyOfABusWritten November 21, 2024
- kristinetravel20240 contributionsAfternoon tea with prosecco and ginThis was a great change compared to other tourist buses. Not a lot of guiding, but the food was good, and the experience was awesome :-) Would hav liked to taste the Gin in the Gin pots, and also would have loved if the prosecco glasses actually looked like they had been cleaned. But all in all, we loved the tour :-)Written November 18, 2024
- Curiosity302612056620 contributionsGood birthday party treat with friend’s.Had a lovely experience on the bus. A lovely drive around with music, Prosecco and food. Perfect afternoon. A good thing for hen parties or birthdays.Written November 16, 2024
- Denis M0 contributionsEdinburgh tourVery disappointed with Edinburgh tour could not understand the person over the very loud music,not as good as Glasgow tourWritten November 12, 2024
- janegW4216SR0 contributionsGood concept, poorly executed.Brilliant concept, just very poorly executed! I travelled on the Edinburgh Gin tour with my 2 daughters and my Step mum in Edinburgh on Thursday 7th November. We were placed on the top deck for the tour. Firstly the tables were far too small to squeeze 4 people around them. We are all around a size 8 and we struggled to squeeze 4 of us round the table. The presentation was lovely but the practicality awful. The cakes and sandwiches were served on flat, slate platters which looked lovely, however they had no form of lip on the edge to stop the food falling off. As soon as we took off, cakes and sandwiches were flying off the platters and I got a chocolate eclair and the cream for the scones upended in my lap. We were to eat off small flat, slate platters, but this also had the problem of not containing the food during the journey. Our Gin was served in small glass teapots, however the journey was so bumpy that the liquid was pouring out the spout and top during the journey and we had to hold onto them and place a finger over the spout to stop them spilling everywhere. The savoury/sandwich selection was very “ordinary”, however there was a lovely wide selection of cake choices. I am a coach tour driver and drive Edinburgh city centre tours in a coach all the time. The practicality of driving an old route master manual double decker smoothly around Edinburgh even in the non cobbled sections so that food and drink doesn’t spill is very difficult indeed. At approx £50 per head I just found the experience disappointing especially as food kept landing in my lap. I think the serving and eating situation of the crockery etc needs reviewing. You need plates with an edge to contain food and to stop stuff flying off.Written November 12, 2024
- NatalieD6200 contributionsDisappointingDisappointing experience overall. We were a group of 6 celebrating a special occasion. The staff were lovely and did explain they were understaffed, perhaps this was the cause of some of the issues we experienced. After having done the B Bakery tour in London, I had expected the same standard but unfortunately, this tour fell short in many areas. The bus wasn't the cleanest, nor were the glasses used. Some of the bakery items were hard, clearly not fresh and no singalong happened, as advertised. I did have to ask twice for our pre-ordered drinks, despite the staff/system knowing about this weeks before-hand. I wouldn't recommend this, for the price point especially.Written November 5, 2024
- evelynfO7761ZO0 contributionsExcellent tourExcellent and professional customer service. Friendly and welcoming atmosphere. Freshly prepared food. Informative tour. Lovely experience overall.Written November 2, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
566 reviews
Excellent
401
Very good
66
Average
30
Poor
28
Terrible
41
vircan
merseyside36 contributions
Mar 2020
The idea of an unique afternoon tea whilst touring the city in a vintage bus is a novel idea. The food was very nice but to be served coffee in a plastic beaker wasn't to my taste and also it wasn't that hot. However as we were first time visitors to Glasgow we were quite unfamiliar with the landmarks so thought we could get to know what was around and get our bearings. We found that the microphone system was that good so we were unable to hear what he was saying about the buildings of interest. This was then very disappointing and didn't learn anything about the city on this trip.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thank you for taking the time to review Red Bus Bistro! The reason we have our Red Bus Bistro coffee mugs with lids is to reduce spillage of hot beverages as the bus moves! As stated in our terms in conditions all our tours (besides our Harry Potter themed Tour) are packaged as a dining experience on a vintage bus, but our onboard hosts will point out areas of interest. But we will look into the microphone sound and apologise for any disappointment.
Written March 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate K
Ayr, UK13 contributions
Sep 2020
The staff on board the bus were very helpful and they made sure everyone was shown to their seats safely, adhering to social distancing guidelines. The children were delighted to have the front two seats upstairs. I myself am a bus enthusiast so the highly polished vintage Route Master bus was a treat for me in itself. As this was a birthday treat it was also nice to have glasses of prosecco although my only criticism was that it may have been safer to have them in holders similar to those provided for hot drinks as we did have slight spillage. Other than that this was a superb, stately tour of some of the most interesting parts of Glasgow including the Cathedral, University, docklands and Riverside Museum
Written September 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to review Red Bus Bistro. We are delighted that you all had a superb time! Thank you for your feedback re Prosecco holders.
Written September 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love heart ❤️
Glasgow, UK313 contributions
Oct 2020
Enjoyable experience but...
Disappointed that the commentary wasn't working - a wee complimentary glass of wine would have been a nice gesture.
We had a Groupon Deal - £47 for two. To purchase a small bottle of wine was £5.
The full price is £37.50 which I think is a bit expensive for what you get.
Probably just be a one-off for me but I would still recommend it.
Disappointed that the commentary wasn't working - a wee complimentary glass of wine would have been a nice gesture.
We had a Groupon Deal - £47 for two. To purchase a small bottle of wine was £5.
The full price is £37.50 which I think is a bit expensive for what you get.
Probably just be a one-off for me but I would still recommend it.
Written October 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to review us. We are glad to hear that you enjoyed your experience onboard but are sorry again about the commentary. We will feed this back to the team and appreciate that you would still recommend us :)
Written October 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yvonne P
1 contribution
Aug 2020
Extremely disappointed, glass of Prosecco on arrival but no non alcoholic alternative offered, my husband was driving. Not offered tea/coffee for 45mins by which point most people had eaten food, it was look warm and certainly no refills. The food left a lot to be desired, per person received a tiny quiche, two sandwiches basically 1 slice of bread don’t know what was meant to be on them, basically a coleslaw sandwich that was definitely all I could see or taste, the mini roll was ok, think it was coronation chicken, scone ok as where two mini cakes. Could have had better food out of supermarket sandwich counter.
The bus route did not take in any of expected sights, girl only pointed out two things George Square and Tollbooth, no where near art gallery or university unless you count backstreet student accommodation.
The bus route did not take in any of expected sights, girl only pointed out two things George Square and Tollbooth, no where near art gallery or university unless you count backstreet student accommodation.
Written August 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are really sorry to read this review as we want everyone to have the best experience possible while on Red Bus Bistro. If you could please email marketing@redbusbistro.co.uk with the booking name and the date and time of your tour we will look into this.
Written September 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lapute L
4 contributions
Feb 2020
Everything was wrong from the beginning. Me and my family were waiting for the bus in the location that was marked on the itinerary, but there wasn’t anyone else so I got concerned. I called the company to ask whether this is the right place and they said that the location was changed. I wasn’t notified about these changes prior… so me and my family had to walk few blocks to catch the bus. Once we reached the bus, it appeared that they had our booking down as for 2 people. But I’ve booked and paid for 3. So staff had to rearrange everyone’s seating to accommodate us. The final and worst thing was that bus windows got condensation on them. I was handed some tissue paper to wipe my window. But even after wiping it, it would go foggy in next 2 seconds. I wish I could attach picture here so you could see that we couldn’t see a thing outside. Some people weren’t even bothered and sat with their windows completely white. It just felt like we came there to sit in the bus and bus could even be stationery because we couldn’t see a thing. Also, the bus is 50 yo which should be cool and vintage, but the fact that you are breathing in the exhaustion for 1.5h is really off-putting. Staff was really nice and tried to make whole experience a bit more pleasant…
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate all feedback that is given to us, and are sorry to read this review as we aim for 100% guest satisfaction onboard Red Bus Bistro. The bus stop location change was changed due to roadworks out of our control, but we have been going through all of our bookings to make sure they were alerted of this prior to their tour. We apologise if in this instance If we have missed you, could you please send your details (Name, date of tour etc) to marketing@redbusbistro.co.uk and we will look into this immediately so that it will not happen again. We are glad that our staff have held our high service expectations of onboard service. The condensation in this instance is out of our control due to the outdoor winter weather being so cold and us keeping the bus warm for our guests and the age of our vintage bus. Again, please do contact us directly and we can feed this back to our bookings team.
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William E
Bathgate, UK84 contributions
We received this as a gift. It cost £74 and was easily the worst afternoon tea ever. 2 half beakers of tea in a plastic container. Appreciate the safety concerns but come on!
The very limited description on "the tour that is not a tour" was frankly embarassing.
What was the most disappointing however was the food. Minimal sandwiches and one seemed to be coleslaw?
Scones were good but pre spread with jam and cream so my wife could not eat one.
The "cake"were pitiful. Miniature cakes which were clearly frozen ones. The box they came from is the same as you can buy from Farm foods.
My wife would not eat them. I did and they were basically mushy! I expected something fresh at least!
The overall quality and amount of food was shameful. I know it is a standing joke but yes - we had a fish supper on the way home!!
To charge £74 for a hurl in a red bus and sub standard afternoon tea was daylight robbery
Avoid at all costs.
The very limited description on "the tour that is not a tour" was frankly embarassing.
What was the most disappointing however was the food. Minimal sandwiches and one seemed to be coleslaw?
Scones were good but pre spread with jam and cream so my wife could not eat one.
The "cake"were pitiful. Miniature cakes which were clearly frozen ones. The box they came from is the same as you can buy from Farm foods.
My wife would not eat them. I did and they were basically mushy! I expected something fresh at least!
The overall quality and amount of food was shameful. I know it is a standing joke but yes - we had a fish supper on the way home!!
To charge £74 for a hurl in a red bus and sub standard afternoon tea was daylight robbery
Avoid at all costs.
Written November 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, we appreciate you leaving a review of your experience and are very sorry to read that you did not enjoy it. If you could please email marketing@redbusbistro.co.uk with the date and time of your tour we can look into this further.
Written November 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aileen N
Worthing, UK4 contributions
Dear Admin,
I wish to give feedback on my experience on Friday for the Glasgow bus. The bus itself was great but the afternoon tea was disappointing, due to food being very dry, I ordered a vegan one and this k it was vegetarian ( the girl I think does not know the difference). In addition there was not any commentary on, where we were in the city on the tour. My guest knew where we were ( I didn’t ) but there was a group of tourists on the bus so bad show for them. I would not have been happy if I was a tourist. It seems they discovered the microphone wasn't working that morning so could not speak people through the tour. We were all upstairs so it would have been possible to still speak to passengers without microphone but it didn't happen nor did they have a back up like a tape or recording they could have used. These tours are not cheap so sadly would not recommend it to anyone and hugely disappointed .
Aileen Norbury
I wish to give feedback on my experience on Friday for the Glasgow bus. The bus itself was great but the afternoon tea was disappointing, due to food being very dry, I ordered a vegan one and this k it was vegetarian ( the girl I think does not know the difference). In addition there was not any commentary on, where we were in the city on the tour. My guest knew where we were ( I didn’t ) but there was a group of tourists on the bus so bad show for them. I would not have been happy if I was a tourist. It seems they discovered the microphone wasn't working that morning so could not speak people through the tour. We were all upstairs so it would have been possible to still speak to passengers without microphone but it didn't happen nor did they have a back up like a tape or recording they could have used. These tours are not cheap so sadly would not recommend it to anyone and hugely disappointed .
Aileen Norbury
Written May 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
veemcbee2016
Wishaw, UK6 contributions
Jul 2020 • Friends
Had a fab time on Saturday for afternoon tea on the top deck of an old traditional double decker whilst touring the streets of Glasgow. The food was lovely and fresh, our drinks were topped up continuously and our host, Lorna couldn’t do enough for everyone on board. She was extremely friendly and very attentive, she never stopped for the 90mins we were on board.
Enjoyed the experience so much we are booking the Harry Potter experience in Edinburgh as recommended by Lorna. Looking forward to it!
Great gift idea for all ages as long as they are mobile enough to climb the stairs.
Enjoyed the experience so much we are booking the Harry Potter experience in Edinburgh as recommended by Lorna. Looking forward to it!
Great gift idea for all ages as long as they are mobile enough to climb the stairs.
Written July 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to review Red Bus Bistro. We will pass this back to Lorna :)
Written July 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AliC
Glasgow, UK112 contributions
Shocked and disgusted with this company’s total lack of “empathy”. Booked for the Glasgow Gin experience afternoon tea and then found two days before the event of a family bereavment, preventing us from going on the bus trip.
Now their Terms and Conditions are clear and say you can cancel 48 hours before but we learned about 36 hours before and contacted them immediately. Thinking a company with a genuinely caring attitude would at least at worst offer to rearrange for another date and show some empathy but sadly no! My money was already lining their pockets and was never seeing it’s way back to me under any circumstances.
Companies can hide behind T&Cs but they cannot hide their lack of care for their paying customers. Disgusting.
More the fool me, though, had I read more fully their reviews I would have found the swathes of other poor reviews all over social media outlets and saved myself £103 …. But lesson learned!
Now their Terms and Conditions are clear and say you can cancel 48 hours before but we learned about 36 hours before and contacted them immediately. Thinking a company with a genuinely caring attitude would at least at worst offer to rearrange for another date and show some empathy but sadly no! My money was already lining their pockets and was never seeing it’s way back to me under any circumstances.
Companies can hide behind T&Cs but they cannot hide their lack of care for their paying customers. Disgusting.
More the fool me, though, had I read more fully their reviews I would have found the swathes of other poor reviews all over social media outlets and saved myself £103 …. But lesson learned!
Written October 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, we are very sorry to read the above, but we were aware to expect this from your threatening abusive email that was sent to the inbox. We as a small business and with the current climate have had to survive very tough times our team work hard, and we have many positive reviews. We are sorry that you had a funeral to attend but when cancelled less than forty-eight hours before a tour we have everything planned and bought for the tour if we were to cancel or change every booking this would not be viable for any company this is why we have terms and conditions I am sorry that has resulted in the review and the email sent to the office team and i hope the above explains our decision
Written October 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda L
London, UK58 contributions
Sep 2021 • Friends
My mum and I done this tour a couple of years ago and thoroughly enjoyed it so decided to do it again. I must say firstly, the customer service leading up to our tour was just fantastic. I had to email in about a couple of things and was always answered promptly and in a friendly manner by Cara. Nothing was any bother at all and I really appreciated her being so accommodating. We paid the extra £6 each for the front seats again as we really loved sitting there the last time. The tour itself was just faultless. The cakes and sandwiches were beautifully presented and delicious, the staff were attentive and so friendly and there was such a great atmosphere on board. We live in Glasgow City Centre so know it really well but as I said to mum, it was so nice to sit back and see our beautiful city through a tourists eyes. Such fun being driven about whilst enjoying the lovely treats. All in all, we had a fantastic time and I'd recommend this to anyone who's looking to do something different.
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind review. We are so glad you enjoyed your tour.
We will certainly pass on your kind comments to the staff. We hope to see you onboard again soon.
Team RBB
Written September 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PLEASE CONSIDER
I am one of small community group of around 20 older people who are in a wee group called Peoples Past People's Future. We are based in Rutherglen, Glasgow
Our ethos is to spread happiness and joy by staging events etc. We do lots of things like use our local library to do events like an annual Robert Burns afternoon, a Matt McGinn memorial Event, and best of all our drama Tenement Tales, a performance about growing up in the 50's in Glasgow, which is written and performed by the group. These dramas are to get older folk involved by getting out into our community and jogging long lost memories of growing up in the 50's 60's.
One group aim is to help especially people who are socially isolated and we know from our experience that this is very prevalent in our community, in fact old people seem to become invisible to society. It is heartbreaking. We want to help stave off loneliness and depression. COVID has hit us hard and we need a boost. We try not to charge entry for any of our dramas or the events we organise, our group has been lucky enough to get donations.But sometimes we need a little boost ourselves.
We would love something to look forward to and would be great for us especially for our less able members
We would love to have that special experience.
I do hope you consider this request for 20 tickets from a group of folk who have worked hard all their lives and are still striving and working for a better community and life. I hope you will look kindly on our request, if you could make this happen we would be so so grateful.
Thank you for taking time to read this..... I know you will do what you can, Kind Regards
Geraldine Baird MBE
0141 647 7779
Written February 10, 2022
How do we book a specific time slot? I see under ‘what to expect’ the tour times offered are noon, 3, and 6. But under ‘important information’ there is not a 6pm under departure time.
Written September 18, 2019
We were offered 11am or 3pm. It may be that they don’t do it at 6 as they do a gin tour in the evening. If you call them they are very helpful and will advise you.
Written September 19, 2019
Can you order more cocktails on the cocktail tour?
Written September 7, 2019
Is this suitable for an infirm perdon who struggles with more than a couple of stairs.
Written August 1, 2019
Hi, yes, ask them to seat you on the ground floor. There was an infirm lady on the bus the day we were, and the staff helped her on and off, they were fab
Written August 2, 2019
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