We wastes hours at portobello road because nothing was open. I’d like my money back because we should have been told that before we spent the money and wasted time. The guide was great and took us to places that we were interested in.

Great volunteer guide with tour well pitched to attendees. The tour gave access to areas not otherwise accessible.good coverage of the history.

1. Driver was late to pick us up by 8minutes with no apology 2. He was rude, combative, and raised his voice several times to talk over us. Not flexible or accommodating when we first met him. Horrible initial experience/demeanor. 3. There were dirty/used waters in the back seat which he cleaned while we were there, not before. 4. He parked far away for all experiences so we had to walk and find him. Not a true private driver or ideal experience. This wasted time and should have been door to door. 5. Knew nothing about the area and offered no guidance. This was not a “private tour” but a private driver. When asked, “what church is that?” His response was “every town has a church, it’s not a famous one.”

The Baths are no doubt a great archaeological find but I feel £25 entry fee is too high an admission fee. There are also about 8 million attendants standing around, what do they think we're gonna do? Steal some masonry?

I went to Cutty Sark for a touristy day out as it has a very prime location in Greenwich. The interior is lovely but the prices are way off! Even though the history is important, it dragged on for long and became disinterested very quickly. The only good bit is when you reach the top of the ship which overlooks The Thames and the rest of Greenwich but wasn't worth all that money I spent on my family and myself. Wouldn't recommend for families for a fun day out, go to Greenwich market and park instead!

Our driver Mr. Shuhed started by saying he knew nothing of Harry Potter and needed our help. He wasn’t kidding. We never received an itinerary. I had to ask where we were, where we were going, and how the location was connected to HP. I got little to no information. We were driven to 4 or 5 locations. The driver had no idea where we were (except for wobbly bridge) or what movie the location was connected to. He didn’t know the characters of the movies. He said he read about HP the night before on the Internet. Paid for 4 hours. Tour lasted less than 2. Rest of the time we drove in circles. 2 of the locations were closed and inaccessible. I reached out to tour operator 3 days ago to request a partial refund and was completely ignored. I would never recommend this tour or guide. My kids were so sad and disappointed with this terrible experience. We weren’t even offered water! Huge WASTE of time and money.