Epic 60 Minute Free-Roam Virtual Reality Experience at Navrtar
5
Epic 60 Minute Free-Roam Virtual Reality Experience at Navrtar
By NAVRTAR
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About
from per adult
$66.78
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 10-70, max of 6 per group
Duration: 1h
Start time: Check availability
Mobile ticket
Live guide: English
More
- Use of VR Equipment
- Start:
- Navrtar, Dickens Yard, Longfield Ave, London W5 2UQ, UKWithin the Dickens Yard development
End:This activity ends back at the meeting point. - Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 143199P1- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 6 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 143199P1
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- 123stewartk0 contributionsFantastic experience for all!Well, if you’re looking for an experience, this is definitely one! We went early to play some pool and have a drink. The staff were friendly and happy. I’d like to mention Jordan specifically as he was fantastic and looked after us. The VR itself was incredible, we did overrun and plan on returning to do number 2! We went on a Stag but it would be awesome for any occasion!Written September 22, 2023
- JayniP900 contributionsFUN!Great night out with friends. The electric darts game was so much fun and there were so many different types of games available to play, it did get everyone in a competitive spirit. The cocktails were delicious also!Written March 1, 2023
- 504ryann0 contributionsUnrealPlace is unreal what an experience defo come back friends 30th games was good staff was friendly and great not much can go wrongWritten January 28, 2023
- deedD1414MU0 contributionsGreat date night for gamersBrought my girlfriend here and she loved it! We’re both gamers so to be immersed in the virtual was a 10/10 experience. We played with others we didn’t know but everyone was friendly and we all had good fun. Would go againWritten January 6, 2023
- jamesaA1737HG0 contributionsEpic!!!!!!!!!!Absolutely amazing, great vibe! Alex, Jordan, lithu are epic as hosts & such a laugh, and cool af! X xWritten November 24, 2022
- luciea6440 contributionsYou won't regret itWow what a date night! We had Alex and Jordan look after us both with our game and at the bar and it was like being with friends. Super friendly, and went above and beyond with their service. These guys need a raise. Nothing was too much trouble and it's because of them we're coming back!! Thanas Lithu for letting us do our game early, it was much appreciate Amazing work team. We'll see you soon!!Written November 24, 2022
- jamesjH1783FJ0 contributionsBrilliant funLots of fun with friends, well run with friendly stuff. Will come again and would recommend. Very reasonably priced.Written November 8, 2022
- Evo120010 contributionsGreat timesGood times, great VR entertainment, great host Lithu and Lauren, 5**. Nice times, value for money***Written October 8, 2022
- Mohammed1234558994840 contributionsBrilliant experienceExcellent experience Would go here again Definitely recommend Brilliant Very fun activity Razz razz rWritten February 7, 2022
- Relax5871860 contributionsA brilliant experience.This is one of the best things I’ve ever done! I took part with my daughter and her friends for her 13th birthday and we all loved it. Very slick and extremely well thought out. The staff were fantastic and we found demo session was as fun as the game itself. I can’t recommend it highly enough for kids and adults. (We did Toon Strike which is a bit less scary and just right for their age group).Written July 30, 2021
- rickyraichura0 contributionsAmazing experience - 5 starsAmazing experience - would definitely recommend to go with family/ friends/ colleagues! Very realistic and super fun. The team was very welcoming and friendly - 5 stars!Written December 20, 2020
- N9V0 contributionsGood night out & something for everyoneI booked this as a present for two teenagers who are gaming freaks and they absolutely loved it - So much so, that they had already decided the day & time they were coming back before we had even walked out the door! The atmosphere was really chilled, staff were helpful and on hand to help with anything we needed 😊Written November 10, 2020
- debbiedR1391MI0 contributionsWedding anniversary treatMy son booked for him, myself, my husband and two friends to visit as our wedding anniversary treat. It was great experience, the 3 mini experiences were varied and the main zombie game was great fun. The staff are friendly, there’s a bar and everything was clean and organised. My husband is planning to book again for a boys night out. Well worth the visit, great unique talking point to share with others.Written August 3, 2020
- MrDBrown0 contributionsHighly recommend for something differentI went yesterday to test it out on my own. Saaj explained everything for me on how to use the equipment. Only playing for 15mins in a private booth was enough for me to come back. I travelled from Northampton too. I will definitely be back a few time's in group's.Written February 13, 2020
- michaelwB7615KM0 contributionsBrilliant FunIncredible experience, loved the games which were so immersive, we looked after brilliantly. Can’t wait to go back.Written February 12, 2020
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
157 reviews
Excellent
145
Very good
6
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Terrible
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Hannan M
London, UK4 contributions
Mar 2020 • Friends
I went to have a nice night out with my three mates, the activity itself was fun albeit a little short for what we paid (£49pp).
We played one round for 15minutes which I was a bit annoyed about as we have paid less elsewhere in the past and played for at least 1hr. We also had pizza as part of this experience which was from Franco Manca and the pizza was extremely sub par- while I accept that the pizza isn’t wholly their fault, they choose to outsource their pizza to this establishment, so no matter what they are partially to blame. When the pizza arrived, the service was slow, they were not very organised as it took a good 15minutes for them to hand pizzas out. Originally they motioned us over to them and asked us what we had ordered to try and pick out the right pizzas to give to us but when we eventually told them what we had ordered, they dismissed us and said instead they would just give out the pizzas instead - very disorganised.
I tweeted about my annoyance and the manager saw this and graciously came to talk to us and get some feedback. I really did appreciate this, however the 4 employees standing behind the bar had DISGUSTING conduct. They had obviously seen the tweet and recognised my twitter picture, as they started pointing at me and whispering amongst themselves. They did this in clear view and even when my friend pointed out they were doing this, they did not stop. One of the employees in particular had been rude to us when serving us drinks, telling us to wait for her to pour the gin out and the tell her what tonic we would prefer. This is outrageous behaviour towards a customer. The same employee stood right by the bar and kept giving me dirty looks as the manager spoke with us. I’ve been to many of these experiences and I have never ever been treated in this manner. The lack of customer service and the level of shamelessness was shocking. I will never go back to this establishment. While I appreciate the manager actually caring and talking to me and my friends about our feedback, I cannot accept the other employees’ talking about myself and my party. It’s just indicates that there is very little regard for customer experience which is a shame as the zombie VR game itself was quite enjoyable.
We played one round for 15minutes which I was a bit annoyed about as we have paid less elsewhere in the past and played for at least 1hr. We also had pizza as part of this experience which was from Franco Manca and the pizza was extremely sub par- while I accept that the pizza isn’t wholly their fault, they choose to outsource their pizza to this establishment, so no matter what they are partially to blame. When the pizza arrived, the service was slow, they were not very organised as it took a good 15minutes for them to hand pizzas out. Originally they motioned us over to them and asked us what we had ordered to try and pick out the right pizzas to give to us but when we eventually told them what we had ordered, they dismissed us and said instead they would just give out the pizzas instead - very disorganised.
I tweeted about my annoyance and the manager saw this and graciously came to talk to us and get some feedback. I really did appreciate this, however the 4 employees standing behind the bar had DISGUSTING conduct. They had obviously seen the tweet and recognised my twitter picture, as they started pointing at me and whispering amongst themselves. They did this in clear view and even when my friend pointed out they were doing this, they did not stop. One of the employees in particular had been rude to us when serving us drinks, telling us to wait for her to pour the gin out and the tell her what tonic we would prefer. This is outrageous behaviour towards a customer. The same employee stood right by the bar and kept giving me dirty looks as the manager spoke with us. I’ve been to many of these experiences and I have never ever been treated in this manner. The lack of customer service and the level of shamelessness was shocking. I will never go back to this establishment. While I appreciate the manager actually caring and talking to me and my friends about our feedback, I cannot accept the other employees’ talking about myself and my party. It’s just indicates that there is very little regard for customer experience which is a shame as the zombie VR game itself was quite enjoyable.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Hannan, thanks for taking the time out to leave us some feedback.
We pride ourselves on the high level of service provided hence this is our first group to leave a negative review so we are disappointed that your experience did not match the rest of our customers.
As part of the corporate package, the game time in the main room was 15 minutes as we run a tournament for all teams, followed by an opportunity for a bonus game. This is only one part of the event, and doesn't include the unlimited access you have to the demo areas and private booths throughout the duration of the tournament. The format of the event was clearly made out to the organisation who resold you the tickets. Unfortunately, we don’t have any control on what is communicated to all attendees, we can only hope all information is passed on.
We partner with Franco Manca for the food with whom we deal with on a regular basis. We receive positive feedback and this is a corporate favourite. We will be sure to bring this to their attention to ensure they meet customers expectations. In regards to the serving of the pizzas, we always double check firstly, the whole order is ready to give out, and secondly, the correct pizzas are given out to customers encase of any special dietary requirements.
Having spoken to the members in staff present during the event and reviewed CCTV, their intentions were not to make anyone feel uncomfortable and we sincerely apologise if this is how it came across.
As a growing company we look to focus on our areas of improvement and we will look to address this miscommunication does not occur again.
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah j
2 contributions
Jul 2020
I have heard so many amazing things about this place and so inevitably I was eager to try out. Although, after visiting I can say I probably will not return. The VR side of the game was great but the issues below I believe outweigh the pros.
Firstly, it is completely unacceptable to charge £40pp for an hour experience when game time is half hour tops for each individual person.
Secondly, it appeared as if they were extremely overstaffed. When we walked in we were greeted at reception by a lovely friendly young woman who took us through the majority of the experience. However, there was a male member of staff standing at the bar on his phone and two other males sitting on their laptops (all of whom I assume were staff as they had Navrtar tops on). The woman was professional, friendly and explained everything to us - we cannot fault her at all. However, to the three males who were on phones and laptops and avoided eye contact with us (maybe because they couldnt be bothered to deal with us) it gave off a very unprofessional and lazy workplace.
Also due to the current (Covid-19) situation I believe more things should have been put in place to make customers feel safe. Although there is clear markings on the floor when we arrived there was a lot of people in there, no one stuck to their individual side and so in fact we were having very close contact with other people this made me feel extremely uncomfortable. If one of the males stood and monitored this it could of been easily avoided.
Overall, I enjoyed the VR side of things and found it an incredible experience just unfortunately too short. I want to say thank you to the female member of staff for alone making our experience what it was but all in all very overpriced, not enough implementations for our current pandemic and please guys it doesn't look good to sit there with laptops and phones and ignore customers.
Firstly, it is completely unacceptable to charge £40pp for an hour experience when game time is half hour tops for each individual person.
Secondly, it appeared as if they were extremely overstaffed. When we walked in we were greeted at reception by a lovely friendly young woman who took us through the majority of the experience. However, there was a male member of staff standing at the bar on his phone and two other males sitting on their laptops (all of whom I assume were staff as they had Navrtar tops on). The woman was professional, friendly and explained everything to us - we cannot fault her at all. However, to the three males who were on phones and laptops and avoided eye contact with us (maybe because they couldnt be bothered to deal with us) it gave off a very unprofessional and lazy workplace.
Also due to the current (Covid-19) situation I believe more things should have been put in place to make customers feel safe. Although there is clear markings on the floor when we arrived there was a lot of people in there, no one stuck to their individual side and so in fact we were having very close contact with other people this made me feel extremely uncomfortable. If one of the males stood and monitored this it could of been easily avoided.
Overall, I enjoyed the VR side of things and found it an incredible experience just unfortunately too short. I want to say thank you to the female member of staff for alone making our experience what it was but all in all very overpriced, not enough implementations for our current pandemic and please guys it doesn't look good to sit there with laptops and phones and ignore customers.
Written August 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are thrilled you had an incredible experience with us hosted by one of our team. However, we are sorry to hear that you were not satisfied with how Navrtar is operationally run.
Please allow me to address some of your comments:
Pricing – our pricing starts from £28 and ranges up to £40 based on availability, so it would appear that you chose one of our busiest days.
COVID Preparation – In addition to the floor markings you mentioned, you might have missed that we have hand sanitizers throughout, gloves at reception for your experience, privatise each and every group so there is no mixing with others (completely free of charge) and thoroughly clean the equipment before and after every group.
Overstaffing – due to COVID, we aim to have an extra pair of hands to ensure everything is cleaned thoroughly especially during any busy periods as we take hygiene very seriously.
Managers - The staff on laptops were the managers overlooking the day ensuring the day runs smoothly, which by your comments, seems to have been successful.
Use of phones - Sometimes our members of staff use their phones as they take and send pictures of previous groups (at the customer’s request) throughout the day. So it was not a matter of being lazy or avoiding eye contact. Again, I don’t believe this had an impact on your experience.
Length of time – 60 minutes is allocated for customers to fully enjoy the experience and this is clearly stated on our website (home page).
All the best,
Navrtar
Written September 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Purav P
8 contributions
As someone who has played a few of zombie and first person shooter games on consoles, this exceeded my expectations. I went along with a few friends and we all had an amazing time. The demo's are great in getting you used to wearing the headset, it's amazing how realistic it is. The zombie game was immersive and I genuinely felt like I was in a zombie apocalypse. I was skeptical about how engaging it would be at first, but I'll definitely be going back soon!
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there! Thanks for leaving us such positive feedback. We're very happy to see you had a great Navrtar experience. We'd like to think we take zombie shooting the next level up from couch gaming and hope the level of immersion lived up to expectation.
Written March 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vandan P
2 contributions
Sep 2020 • Friends
Fantastic VR experience. Came in a group of 10, so we split into two teams on five. The staff were great and helpful during the VR experience where we got to explore the ocean, shoot arrows and walk the city high rise plank! The zombies experience was amazing! It was great fun and a good laugh with my team. Can't wait to come back and try out the other game modes they have!
Written September 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there! Thank you very much for your review, we are glad to hear that you enjoyed the experience and we look forward to seeing you in the future. We're glad to see you enjoyed and found the demos useful & had a laugh with your team during the zombie apocalypse! Hopefully on your next visit you can save the world from an alien invasion 😎
Written September 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lesley T
1 contribution
Jul 2020 • Friends
I had a great experience at the Navrtar venue in Ealing. There was a good variety of activities to play, and the staff were extremely helpful and supportive. One of the staff members Sophie in particular helped me throughout each activity and gave clear instructions so I was able to pick up the games quickly and feel comfortable. The multiplayer experience was extremely realistic, the graphics were great, the sounds made everything even more intense. I will definitely be going again
Written August 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, thanks for the positive feedback! We're happy to see you had a great experience and found the staff very helpful. Of course we'd love to welcome you back again, maybe to try one of our other experiences.
Written August 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hafeez K
2 contributions
Sep 2021 • Business
The experience and service we received at navrtar was amazing! From any questions we had to making the online reservation, the team there were great and this enthusiasm carried on from the time we arrive until the time we left. Staff was very friendly and looked after us throughout our VR experience. Fia was very helpful in getting us familiar with the VR experience (despite her not being able to complete one the levels herself lol)
Deffo recommend this place to anyone new or experienced to VR
Deffo recommend this place to anyone new or experienced to VR
Written September 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the positive review! We're delighted to see you had a great experience and even through the booking process. We strive towards offering the best experience along with high levels of customer service to ensure everyone has a great time! We hope to see you guys back again soon! 👍🏽
Written October 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GB
London, UK2 contributions
Oct 2022 • Friends
The experience itself is amazing. Maybe not worth £40 a head of you're late. But still really fun. Be on time as staff are horrible and leave no leeway or compromise (funny they even lied, I asked if I could move my session and said they were fully booked even if online it says it’s free, but ultimately yes malicious compliance is adhered here heavily). Your session is actually 55 mins not 1 hour. So do read the T&C. Even if you ask for a bit of extension even if it is empty they don’t accommodate. Regardless of the negativity great activity.
Written October 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Gurdas,
We're glad you enjoyed the VR experience!
We're sorry to hear that you were unable to participate in the whole experience due to your group being late.
We have verified that your group arrived at 18:27 for your 18:00 session.
Our lateness policy is very clearly stated online and in your confirmation email.
"Unfortunately, we are unable to delay experiences. Your session is a live show, just like a show at a theatre or cinema. Arriving late for your slot will reduce your overall experience time. Guests who arrive 30 minutes late will not be admitted. No refunds will be given for missed sessions."
Our policy is in no way intended to be malicious, but instead, we are strict on time so that other customer experiences aren't impacted. All staff members are required to follow policy.
We are not able to move or refund sessions within 24 hours of your booking time - again this is clearly stated in your confirmation email.
We offer a VR experience that takes up to an hour - players spend the first half in the demo area, trying out three mini-games to introduce themselves to VR. Teams will then move into the free-roam space where they'll be kitted out, briefed and loaded into a multiplayer game which runs for a set amount of time. We unfortunately are unable to adjust the game time.
We hope that clears up any confusion you may have about what we offer.
We understand it can be frustrating when you're late to an experience and have to miss out. However, our staff have to follow policy and we do not appreciate name-calling or continuous harassment of staff.
Written October 16, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tesha
1 contribution
Dec 2021 • Friends
Navrtar was amazing!! Love every moment. I booked here for my 25th birthday last minute after randomly coming across their website and they were able to accommodate me and my friends for the “Toonstrike” game. There was about 15 of us in total. They were super sweet! Alice and Sarj were so patient with us and served us all the alcohol we could buy which kept the mood going throughout the night (they deserve a raise!)
Virtual reality is something me and my friends wanted to try and was a nice difference to a normal birthday night out. I thoroughly enjoyed myself and will absolutely be coming back regularly throughout the year. I posted a TikTok about our night, my account is @teshanebwe for those who are interested. Thank you again to Alice and Sarj for such an awesome night! See you again soon!h
Virtual reality is something me and my friends wanted to try and was a nice difference to a normal birthday night out. I thoroughly enjoyed myself and will absolutely be coming back regularly throughout the year. I posted a TikTok about our night, my account is @teshanebwe for those who are interested. Thank you again to Alice and Sarj for such an awesome night! See you again soon!h
Written January 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the 5-star review! We're so glad you had an amazing time for your birthday and that our staff made the experience even more special! We hope to see you all again soon!
Written January 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bhavik Barochia
Englefield Green, UK14 contributions
A fantastic introduction to VR gaming! The host was really friendly and chatty; he kept us engaged and it felt like a very personal experience. The mini games before the actual shootout were excellent as an introduction and I really enjoyed the fear one at the end.
The shooter experience was great and really immersive, the equipment was well maintained and the experience was seamless. We all really enjoyed it and it gave us a rush you can’t get from normal games. Would highly recommend!
My only suggestions for improvements are two small things. Firstly I think the shooter sessions would benefit from being a bit longer, 30 minutes instead of 20 would increase the chances of me wanting to replay and make it better value for money. Also I think the opportunity to have a recording of us shooting in the game and wandering around the room would be fantastic to watch back and would give us laughs after the main event!
Overall definitely worth trying it out!
The shooter experience was great and really immersive, the equipment was well maintained and the experience was seamless. We all really enjoyed it and it gave us a rush you can’t get from normal games. Would highly recommend!
My only suggestions for improvements are two small things. Firstly I think the shooter sessions would benefit from being a bit longer, 30 minutes instead of 20 would increase the chances of me wanting to replay and make it better value for money. Also I think the opportunity to have a recording of us shooting in the game and wandering around the room would be fantastic to watch back and would give us laughs after the main event!
Overall definitely worth trying it out!
Written September 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks Bhavik for your positive review! It's great to see you had a fantastic time with us. Of course we always push to make experiences better for our customers and all feedback is taken on board. Right now our games run for a set amount of time that is 23 minutes however we are looking to create longer experiences for those who want it in the future. As for the recordings, again we know this is something people would love to rewatch and laugh over so this is something we'd be bringing to the table for those who don't feel too embarrassed watching it haha! Thanks for the feedback and we hope to see you again in the future!
Written September 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James
Woodley, UK8 contributions
Arrived in plenty of time to have a drink at the bar, we found the drinks reasonably priced. We thought initially that it would be similar to laser quest but how wrong we were. This is 100% times better exceeded our expectations,so much so we took advantage of the deal to buy a second game at a discounted price.
I would definitely recommend to anyone.
I would definitely recommend to anyone.
Written September 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for leaving a 5 star review! We're glad to hear you had so much fun that you had to play again! And that you enjoyed the offerings at our bar. We hope to see you again soon!
Written December 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
