Had an amazing day ... Mark our driver was great, funny and informative. Scenery was beautiful and the 6 of us truly enjoyed this day trip from Liverpool.

An amazing full day with our mini bus driver, Jerry. The views and sights were spectacular. Jerry was fantastic, providing just the right amount of information/back story. Make sure you buy some of Sarah Nelson's gingerbread. The walk/hike around the tarn was beautiful, albeit exercise. I highly recommend this day trip/tour.

My daughter and I caught the small bus from Chester. It was really comfortable. Gerry the driver was brilliant!!! He told a good story and was very accommodating. It was a well thought out and varied itinerary and the views were fantastic. We loved every minute. The only disappointment was that we didn’t buy more gingerbread!

***Do not take this excursion unless you want to miss your ship***. Peter assured the group of 30+ guests aboard the motor coach that we would return an hour before our ship departed at 5:00 pm. My partner and I were stressed beyond belief as we pulled up the GPS after our last planned stop. We were praying that no accidents impeded our rush hour traffic and luckily we pulled into port at 4:58 pm. Yes, weather was cold and rainy, however, it did not play a factor in our delay back. It was due to poor planning and total disregard to the passengers that included babies and elderly. Props to our driver James for great driving.

Excellent guided tour in a mini-bus with multiple stops in the Lake District including the hamlet of Grasmere and Lake Windemere - full day trip from 9 am to 630 pm with live narration by an excellent driver/guide.

Amazing trip around the sites of North Wales, Frank our driver and tour guide is an absolute legend, very informative and entertained us all with stories. Highly recommend a trip.

Tour of North Wales from Holyhead port. This was a great tour with Frank our Guide and Keiran our driver. We were on a Princess Cruise round the British Isles. The coach met us after we were tendered to the port and we had an excellent tour of North Wales. We would certainly recommend this company for the future.

Our July 2024 cruise was the vacation of a lifetime for my family which we spent many hours carefully planning beforehand. Unfortunately, our cruise excursion to Chester was canceled with less than 24 hours notice. Thankfully the day before was not a sea day, so I was able to check my email in Belfast and learned of the cancelation. BusyBus did offer an alternative tour to North Wales, but we had already made plans to meet up with friends in Chester. I was able to scramble to make alternative (and more expensive) arrangements for us to visit Chester through the cruise line (we were fortunate that their excursion had not sold out). To their credit, BusyBus gave us a fast refund. Emergencies happen, but I wish I had read other reviews before booking this excursion because after visiting Tripadvisor, I see that our predicament was not an isolated incident. If you book this excursion, I suggest that you purchase an internet plan so you can check your email and also that you have a "plan B" at the ready.

Unless you're making a Beatles pilgrimage, this trip to Chester is probably far more interesting. It was a small group tour (~12). Our guide was personable, engaging and informative. During the walking portion of the tour, most of the group split off on their own and we had the guide to ourselves. We were shown the Roman garden, amphitheater, and walls. There was ample time for individual exploration, to get a bite and quaff a pint or two. Interestingly, there's a Hickory's Smokehouse that seems to be a very legit BBQ even by US standards. (I didn't have the appetite to order a meal, but it looks and smells authentic.) Read more about Shore Excursion: Chester Experience- 1/2 Day Tour from Liverpool - https://www.viator.com/tours/Liverpool/Chester-Experience-from-Liverpool-Cruise-Terminal/d940-159816P12?mcid=56757

We ALWAYS use BusyBus! A great company who is super responsive to messages or questions. A cruise change of itinerary was handled effortlessly by the team...especially Adrian who ended up being our guide for Edinburgh, Scotland. I arranged the 16 passenger bus and he kept us entertained and informed throughout! Great company. Great guide. NEVER a worry we would miss the ship! This was the 16 person pre purchased bus that went from Edinburgh Cruise terminal to Edinburgh Castle and the Kelpies, etc

We had an amazing day today Frank the driver was brilliant would most definitely use busy bus again for one of there other trips when we are back over in England

Our tour guide completely and utterly made this tour. Jerry was awesome and attentive he told us the story of Sarah Nelson and that her bakery with her tasty treats was next to William Wordsworth’s grave. We had a roughly 20 minute walk across the mountain which had stunning views.

Just a follow up to the response from Team BusyBus' Guest Relations Manager, to our reviews of the North Wales 16 seater bus trip from Chester ....which was in a nearly full approx 44 seat bus in June 2024. Very disappointing to read false information from the Manager in his response to our reviews. Yes a half refund was requested due to not being taken on the advertised 16 seater (on some websites we have noticed that this 16 seater is now not advertised from Chester, since our tour date). Another paid tour was offered but sadly not practical as we were leaving Chester the next day, and soon after that, the UK. All that was really needed was an explanation prior to the trip of a 16 seater not being used, and an acknowledgement of the existing advertising of the 16 seater experience. We did not request colour of bus or particular seats!! or demand a refund or threaten with a poor review. Such false statements .... so disappointing to think a company would print such statements. Our disappointment was, that it wasn't what we booked, no contact made to explain and no acknowledgement from the company .....when they had actually advertised themselves having such great small bus experiences from Chester. Many people's reviews actually express this. Our guide Gerry was fantastic ..but he certainly had to work harder on a big coach to try and create 'community' in a large group which included approx 20 school students. Well done Gerry and driver! I know Gerry usually drives and guides on the 16 seater experience from Chester. Please know we valued your wonderful input on the day.

Dear Busybus Thank you so much for our excursion to the Lake District! We didn't even expect it to be so inspiring! our guide is the wonderful lady Shelly! she is the best) we saw and learned a lot of interesting and educational things, we liked absolutely everything, including the magical poems about the daffodil and the touching story about Beatrix Potter.. it was so sweet to remember the fairy tale about Peter Rabbit, the walk in the mountains was wonderful, we were lucky with the weather and we just gasped at such dazzling beauty.. thanks from Gordon and Natalia

BUSY BUS CANCELLED OUR TOUR 4 DAYS PRIOR! Received an email from them stating cancelled (our tour) due to unforeseen & unavoidable operational circumstances! We booked this in November 2023 through Viator and 4 days prior to our tour we got the cancellation email...I called Viator and they couldn't even get through to Busy Bus to find out a better explanation! It was my first time reserving with them and the LAST!!!!