Never had a chance to enjoy the experience because customer service is non existent. I attempted to reach out to the seller multiple times with the issue i had , the seller promised to resolve it but then never followed through and just ignored any of my further messages.

We booked a morning session with Real Rocks, and were delighted with their service. I had gotten in touch with them (Jay) via WhatsApp, and clarified a few questions regarding pick-up, costs, etc in the morning. They organised a special hotel pickup (since our hotel wasn't in the pick-up area they service). The taxi took us to their shop/office, where we got kitted out with shoes, helmet, harness, etc. We were then taken to the ferry, to catch a boat to Railay Beach We had five people in our group, and two guides - Kung and Sha. Which makes for an excellent guide-to-participant ratio. We were taken to East Railay beach for a few climbs, and then walked to the West side of the peninsular, for a few more. All the climbs were in the shade, which made it a lot more enjoyable. In total, we had about 3 hrs worth of climb time; which was more than sufficient. For a first-timer, I had my fill till I could do no more. Both Kung and Sha were absolutely fantastic, and took pains to yell encouragement and directions during our climbs. After the climbs, we were put on a ferry, taken back to the office, and they also dropped us off at Ao Nang beach. An excellent morning, thanks to Kung & Sha, and the team at Real Rocks. Highly recommended.

This was one of our favorite activities! Half day tour was the perfect amount of climbing for us (beginners). We had a super fun and helpful instructor and the surroundings were so fascinating and beautiful. Would for sure recommend this if you enjoy adrenaline and a challenge!

We had a great experience with Real Rocks Private full day tour. Our guide, Lek, met us at our level and made sure we felt comfortable and safe while challenging ourselves on some awesome climbs. The views were stunning and he was great at keeping us in the shade away from the heat of the sun all day. Doing the full day allowed us to repel, adventure through the cave and check out multiple different climb spots. Lek even had time to give us some refreshers on lead climbing which was great to practice on our breaks!

We have regrated our experience booking a private tour with Real Rocks. We started our day by climbing at Princess Cave where our guide basically just belayed us as we climbed the ropes from other groups that were there also climbing. We climbed from around 9:40am to 11:50am before the guide announced a lunch break of 1h and half hour till 13:30pm. After feeling not too happy with the service and already feeling the heat too much, we decided to cancel it and still being charged, 5200BHT for 2 hours climbing. I guess it was an easy money for that two hours since the guide didn't have even to climb to set any climb. I would highly suggest looking for other companies in Railay and really make sure if the private session doesn't involve climbing with other groups where you have to wait for turns. Furthermore, there was no helmet offered to us which is the minimum safety equipment. I don't know if the company is a little dodge or if we were unlucky with our guide.

We were a group of four with one guide (Pom) and had a really nice climbing experience. We felt very secure when Pom secured us by climbing. He always pushed us a to stay positive, gave us instructions how to overcome difficult spots. We climbed routes that we wouldn't have thought possible. This was quite motivating.

Yes, the location is gorgeous - climbing the rock with a view on a 20 shades of blue sea? The school employees indeed picked us up from the hotel, and have all equipment. But the good experience ends there… First of all, not a single instructor was friendly. I felt like I’m in a some kind of a factory, being asked to move around like in army. There was no introductory talk to climbing, what I found strange, inefficient and even dangerous. Fortunately, I’m not a beginner, so I know how to climb, but there were people coming to ME to help with their harness or just simply asking for tips how to climb. And as much as I was happy to help, that wasn’t my job. The instructors did not even answer questions - they would just look at you with a smirk on their faces as if you’re a clown. There was a bottled water, but only 1 bottle of 0,5 liter per person, so make sure you bring some extra because climbing outdoor in 30 degrees can easily make you dehydrated. There were 3 instructors and over 15 participants - some of them were able to climb TWICE within 4 hours. At some point I was helping to belay other people because there were extra ropes hanging OR when one instructor would go on a cigarette break (!!!). Also, “our ropes” have been also used by other people who signed up for a class with other schools. I’m not sure why, but that definitely decreased the opportunities for members of our group to climb. And the routes, as beautiful as they were, were also really boring… all of them were relatively difficult for a beginner and people were just frustrated. Some participants expected that we change the location at some point, but that wasn’t the case. Also, the school didn’t give us helmets on a default, and it doesn’t sound safe especially if you know most of the participants are beginners - you’d need to request a helmet it in their school location. But how would you even know you need a helmet if you’re a beginner? My friend and I were “unfortunate” to participate in a few other half day courses in other places and with other schools, so I’m writing this review with some point of reference how a climbing outdoor class can look like. I wouldn’t come back to climb with this school.

I’ve never had any interest in rock climbing tbh but since I’ve stayed in Railay for few days I’ve decided to try and it was fun experience. The instructors where pushy when you needed it but not to much they provided clear instructions and advice and they were really fun to be around. I had great time highly recommended

Loved it! The guides were friendly, funny, and really encouraging. They were welcoming to total beginner climbers and offered a few challenges to climbers with more experience

Super fun! Truly funny guides, but in a non-pushy way. Amazing location and interesting climbs! We could go for a swim at the lovely Railay beach, too!

The guides were very helpful and this was a beginner friendly experience. That being said they were almost 1 hr late for pick up and I was the only person on the truck when I was picked up, so if I had not called, I think it was likely I would have not been picked up at all.

This was the activity I was most excited for in Krabi. And it lived up to all of the hype. My instructor was super flexible and helpful. Two of the people in my group had never climbed before and I had some experience. He matched us up with appropriate climbs according to our skill levels and gave assistance to people if they needed it. (Telling people where to grab and which way to go). It was a fantastic experience. And my favorite part of my trip to Krabi. If I didn’t have to leave so soon I would definitely have done it again.

Great afternoon, pick up on time, great climb guide, good fun, safe and really enjoyed it. Suitable for any age with climbs for every level.

The guides were super friendly and helpful. Everyone in my family (three girls 8 through 15, my wife, and I) completed multiple challenging routes up an impressive cliff on a beautiful beach. It was a terrific and memorable half-day adventure.

Tar was hilarious. An experienced guide who knew how to entertain us, even myself who chose to opt out of the climb at the last minute after being harnessed up. He made sure I was comfortable, he was respectful and never pressured me to do anything I dint want to. His drop rope knot trick is perfect and he has good banter. My husband bounded up the first climb and decided that was enough for him. We have both climbed a few faces previously albeit years ago so didn't feel bad about abandoning early. 3rd guest finished 2 climbs and also called it a day as we still had another activity to get to. Her feedback and we agree was the instructor didn't check in with what experience anyone in the group had previously had, helmets fitted incorrectly, guest 3s fell of her head while she was almost the top understandably she wasn't happy about that and finally having an extra spotter on the ground would be gold standard (quite a few random climbers wandered through, stepping on ropes, slipping on the slightly muddy and inclined surfaces etc looking for information or were in the wrong spot) but we recognise this is an extra cost and maybe Tar and his 19 years of exp doesn't need it. Monkeys came to visit and had a look at the bags until I chased them away and a huge lizard ambled up the rock wall next to another climber, that was special. If climbing is your thing you probably couldn't get a better place to test yourself and if you are a beginner there are set rope climbs you can manage.