Toronto Tours
Niagara Falls Sightseeing Day Tour from Toronto

Niagara Falls Sightseeing Day Tour from Toronto

By Zoom Tours Niagara Falls
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99, max of 45 per group
Duration: 9h
Start time: Check availability
Mobile ticket
Live guide: English

  • Niagara Falls Boat Cruise if option selected
  • Fallsview Buffet Lunch if option selected
  • Journey Behind the Falls or Skylon Tower if Boat is closed in off season
  • Hotel pickup - drop off
  • professional driver / guide
  • WiFi on board
  • Bottled water
  • Air-conditioned vehicle
  • Free Souvenir
  • Entry/Admission - Niagara Falls Canada
  • Entry/Admission - Table Rock Welcome Centre
  • Entry/Admission - Niagara Whirlpool
  • Entry/Admission - Floral Clock
What's not included
  • Entry/Admission - Niagara Falls
  • Entry/Admission - Niagara Falls

Start:Multiple pickup locations offered.
  • Option 1
    55 York St, Toronto, ON M5J 1R7, Canada
    Tim Hortons on York Street / Front Street West near Union Station opposite of Strathcona Hotel
  • Option 2
    Toronto Pearson Airport, Mississauga, ON L5P, Canada
    Sheraton Gateway Hotel on Terminal 3 Departures Level
  • Option 3
    Toronto Airport Marriott Hotel, 901 Dixon Rd, Toronto, ON M9W 1J5, Canada
    Please wait at hotel main entrance or in the lobby and please be 10 minutes early.
  • Option 4
    Coffee Time, 215 Carlingview Dr, Etobicoke, ON M9W 5X8, Canada
    Pick up is at in front of Coffee Time, please be 10 minutes early.
  • Option 5
    Staybridge Suites Oakville-Burlington, an IHG Hotel, 2511 Wyecroft Rd, Oakville, ON L6L 6P8, Canada
    8:45AM pickup time from this location: 2511 Wyecroft Rd, Oakville, ON L6L 6P8
  • Option 6
    Starbucks, 300 Front St W, Toronto, ON M5V 0E9, Canada
  • Option 7
    Holiday Inn Express & Suites Mississauga-Toronto Southwest, an IHG Hotel, 2125 N Sheridan Way, Mississauga, ON L5K 1A3, Canada
    Please wait at hotel main entrance or in the lobby and please be 10 minutes early.
  • Option 8
    Sheraton Gateway Hotel in Toronto International Airport, Terminal 3 Toronto Amf, Toronto, ON L5P 1C4, Canada
    Please wait at the hotel main entrance or in the lobby, Terminal 3, Departure Level. please be 10 minutes early.
  • Option 9
    Tim Hortons, 495 York Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
    Pick up is at in front of Tim Hortons Coffee Shop, please be 10 minutes early.
Pickup details
  • Look for Zoom Tours bus
Hotel pickup offered
During checkout you will be able to select from the list of included hotels.
    Airport pickup offered
    During checkout you will be able to select from the list of included airports.
    • Toronto Pearson Intl Airport, 6301 Silver Dart Dr, Mississauga, Ontario L5P 1B2 Canada
    End:This activity ends back at the meeting point.

      • Not wheelchair accessible
      • Stroller accessible
      • Near public transportation
      • Infant seats available
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 37672P18

      • Confirmation will be received at time of booking
      • Most travelers can participate
      • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
      • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
      • This tour/activity will have a maximum of 45 travelers

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 37672P18

      Reserve your spot

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      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • Zoom Tours Niagara Falls
        Toronto, Ontario, Canada
        Joined in December 2009
      • shaunbE4452OP
        0 contributions
        5.0 of 5 bubbles
        A great day out
        Amazing trip with tour glide Johnny providing a great deal of info and humour. Comfortable bus, great lunch at the Sheraton with amazing views of falls, trip on the Hornblower and yes you do get wet but its worth it. highly recommend Zoom.
        Written July 13, 2024
      • AndrewF31_KA
        0 contributions
        5.0 of 5 bubbles
        Great afternoon and evening tour to Niagara Falls and Niagara region
        A terrific tour by day and night to Niagara Falls and the region around. Johnny, our tour guide, was fun and knowledgeable, sharing a lot of stories along the way. We passed through different areas of the Niagara region, including vineyards, a small chapel, and going through Niagara-on-the-Lake, first stopping for a brief view of the Niagara river, with the US on the other side and the opening to Lake Ontario, and then a 40 minute break in town for a brief stroll on the main street, including a stop for Ice Cream, admiring all the nice buildings and flowers and some souvenir watching. The final stop at Niagara Falls was all that was advertised. The Hornblower ride was quick to get on and then the ride into the falls is marvelous. We ended up adding the buffet dinner at the Sheraton in the end and didn't regret it. The views to the falls and city from the balcony are great. The food choice was nice, and saves you time. A brief stroll through the center, including the crazy Clifton Hill ('Las Vegas' is more and more inflated with extravagance) before the night show (glowing falls and a bit of fireworks) and heading back to Toronto.
        Written July 6, 2024
      • 488kymp
        0 contributions
        4.0 of 5 bubbles
        Our day tour to Niagra Falls
        We were picked up on time from designated location, everything was organised well and Gary our guide was informative. Air conditioner on the bus was not working properly so hot 2 hour trip there and back to Toronto. Some confussion for us and the other passengers at Niagara Falls as the bus had no number or markings and it was not the only black bus. All in all we had a great day any gluten intolerant travellers the Hard Rock Cafe at Niagara Falls has a variety of selections and the nachos is awesome. They were the fourth restaurant we tried.
        Written July 6, 2024
      • joannetO7627TJ
        0 contributions
        1.0 of 5 bubbles
        Disorganised and very disappointed!
        Unfortunately due to bad planning on the tour operators behalf this day was spoilt. After travelling to Canada from England to experience a once in a life time visit to Niagara falls, the trip was left very short and disappointing. I booked the day and night trip to make the most of our time visiting. I opted for this particular tour as it was sold as everything I needed it to be. I was grateful that it had the option of hotel pick up as I was travelling with my elderly mother. The days leading up to the trip I had tried to contact to get confirmation for pick up times with no success. I then had to ask the hotel were I was staying for help. They eventually got through and I was told at 8pm the night before they were still deciding and I will get an email. I was then email to let me know that we would be getting picked up at 1pm at a different location 15 minute walk away. We arrived at the location with plenty of time to spare. 1pm came and went with no update. Around 1.20pm I tried calling the contact number again with no luck. 1.35pm I was sent a message to say the bus had broken down and a replacement would be with us in 10 minutes. Another 20 minutes passed before the bus arrived. We were then told that they were late due to road closures and no mention of a breakdown. We spent the next 2 hours picking people up and the driver then deciding he wanted to drive a different bus. (not because of breakdown issues, but because he prefered the other bus) so a detour to change busses. Traffic was bad as it was Canada day which is understandable but this was the constant excuse given. What I don't understand is why if you are aware that it will be a busy day did the company not plan for this, setting off earlier or even better not to take bookings on what I can only think is one of the busier days of the year! Ali our driver, tried his best to keep our spirits up an was informative but after hours of detouring, picking people up, changing buses, traffic, and having to drive past places on the itinerary and not getting to enjoy it, everyone on board was extremely deflated. We stopped at a few locations and was given 3-5 mins max to jump out , get a picture and return to the bus. Other locations we just drove past and couldn't get out!! We did not arrive to Niagara falls until 7.15pm!! We were rushed to the boat, having to run to get there! I had separately booked to go on the zipline and the ferris wheel which we missed out on both because of time!! And I can not get a refund for these! Others on the bus had booked dinner and were rushed to eat as fast as possible! We then got to watch the fireworks at 10pm and were told to be back at the meeting point for 10.10pm. It is very busy at that time and again this was rushed! We had to push through crowds to get back. When we got to the meeting point the driver was not there. I walked further down to see he was already on the bus and driving out the car park! Another older couple had not returned yet and I don't understand why he wasn't at the meeting location! We had to then tell him to go and find them! When we arrived back in the city at midnight. I was again shocked and disappointed to be dropped off at the location we were collected from!! The roads were clear and no longer closed so there was no excuse! To drop off two women in a location they don't know in the pitch black in the middle of the night with no phone battery is very irresponsible! (Especially when again, we were meant to be dropped at our hotel door!) This trip was meant to be a surprise but with all the messing around I had to explain to my mother and the surprise was spoilt. Completely let down by Zoom Tours! Bad organisation and lies! What was meant to be a fantastic trip was filled with lies, missed opportunities and disappointment.
        Written July 5, 2024
      • kelsy324
        0 contributions
        2.0 of 5 bubbles
        The Falls were amazing. The guide not so much
        This tour said it would pick up @ any toronto pearson airport hotel. My hotel was on their list on the app getyourguide where i booked. Friday around 2 pm (the day before) they call saying they didn't have my hotel location yet for pick up. my tour started at 1 & i get a message 6 pm saying something along the lines of I need to meet @ Pearson to not delay departure times longer due to traffic &my pick up time was now 1:30,& i had go to be there 15 minutes early. they said to take the free hotel shuttle to get to the airport. I wait their approx an hour early so I wasnt late. two others on the tour were waiting. 1:30 comes I call to see where they were as they told us be early, so you think they would have done the same. The person tells us "oh hes delayed in traffic downtown itll be 10 more minutes. Our guide was Syed.. we board & there were guests on alresdym What really up I find out he already gave info to them &  he keeps saying "remember I said" to things, and no I don't remember since you only told part of the guests. So I missed that info. I dont think any info should have been given until everyone was boarded. He also went through his housekeeping speech & to be on time when another group comes on. so 3 times total was annoying to hear repeated. He had a very thick accent so it was hard to understand sometimes My booking showed the bus came with free wifi. Yet he refused to give us the wifi password. I read reviews that people have gotten free maple syrup testing so I was excited for that but we did not get this. On our way he kept saying "so I've drove a lot of famous people but I chase the money & don't get it but don't chase the famous people cause I don't care, & they come to me" or something like this, yet he kept name dropping celebrities he's drove for, so for someone who "doesn't care" he sure talked about it a lot. We were told specific times to be back at the bus for the certain sights. Once we had maybe 15 minutes & yet these people decide to be 6 minutes late. I don't know why we didn't just leave if they couldn't respect the times given when he told us multiple times to be on time. We were given about an hour to go view the falls before the boat, & he refers to the falls as "the stupid falls" i was very upset by this bc you are dissing one of the wonders of the world & we paid money to see this, as a guide you should be positive about the sight not saying negative things. Syed didn't bother walking around with us either. He continually told us "no snacking or eating because the meal is a buffet and anything you don't eat is served the next day" He then asked who was all going to the dinner, & I felt very singled out when I didn't raise my hand & he said to me "why not it's only 60$" like he just wanted more of my money. I would rather go explore, & I have allergies so it was safer for me not to. He also told the people for supper "tell them your with zoom tours not me, I have a bad rep with them" As this was an evening tour I was under the impression we would be taking the boat tour when the falls were light up and for the fireworks but this was not the case. Syed recommend a spot to stand to view the light show and fireworks up higher on a platform close to the hotel the guests were having dinner at. He told us "oh if you don't stand here you will regret it" I had made my way over there thinking this would be good and stood in the corner. Well part of the falls were blocked off by the info center building, & the part you could see had all the light posts on the edge of the sidewalk so trying to get pics they showed up.I felt so far away. I ignored his suggestion, & go down to the barricade where there wasn't as much of a crowd, & I loved that the view was so much closer. Then he asked where I stoo once I got back I told him I didn't like the view up higher & he almost seemed annoyed I didn't listen. Before we went on the hornblower, we were told to meet at 10:10. He said there will be an alarm at 9:50, to give a 10 minute warning, & its only a 5 minute show & to meet at 10:10. I see it is 10:05 & the fireworks werent done yet, but I didn't want to be late and him take off. so I rush over to where & bus was parked I got there at 10:09 missing some of the fireworks in order to arrive at the bus on time. He tells us 10:10 yet we didn't even leave until after 10:20 because some people decided to not show up on time. so it would have been nice giving us a time after the fireworks and enough time to walk back to see the whole show. I felt off when I got to the bus he said "oh give me a review now so you don't forget" yet our tour wasn't done yet as we still had to get back to Toronto. Then on our way back he tells us "oh the tours over now" & got no info. Now he offers the wifi in order to do the review. While waiting I had seen reviews about certain guides with this company begging for tips after they got dropped off & that's when I noticed he had a paper saying "please tip 15-20% of the price you paid for our service" there were reviews of people saying they would stand infront of you while trying to get off the bus, and trying to intimidate you or beg you for the tips. one of these reviews mentioned a guide who was referring to the falls as the "stupid falls" so I was like oh great this is him and this is last thing I need is to be hounded to give a tip. I had watched what he was doing while dropping people off in downtown toronto. He would get off the bus. Hold out his hand to help the guest down but was standing infront of them blocking them off and asking for a tip. He would continue trying to beg them until they gave in. Yes he did give us some information, but for any of the stops and even at niagara he didn't stay with us at all other than on the bus & to be late picking up after being told to be 15 minutes early. Just didn't feel like his service was great. Also I am against people begging for tips. If your service is good people will tip. You should not need to rely on begging guests for the tips. also the booking said tips were optional. I came up with a plan to avoid this, and when he held his hand out I did a quick jump to his side so I could get infront of him and create some space so he couldn't box me in & I said thank you and hurried off. He then called out to me and said "no tip?" and I told him "sorry I don't have any cash on me". I feel like if I didn't see these reviews I would have been one of them  trapped & I really wasn't carrying any $ on me so i was glad I prepared for getting out of that situation. I chose not to tip as well after the fact I seen the pricing for the hornblower it was only like 30$ (approx). I paid 200$ with tax, and I assumed that the stops we made along the way for the smallest chappal, flower clock and whirlpool were all paid activitys. I seen you could pay $ if you wanted to be on the boat during the light show, & i would have paid extra for this & wish I had the option. he was no where in sight to ask if we could chose to pay for this and still be able to make the bus, so i had to miss this. He offered a helicopter ride that wasnt even operating bc of the weather, so i dont get why he wouldnt offer this. I understand some of that $ would go to fuel, and some to pay for the wages, but for what I had gotten I could have done that all myself on my own if I was more comfortable driving in bigger cities. So he took the downtown people first, & this is when I noticed him honking his horn a lot. I thought that was quite unnecessary  He atold me "oh your hotels too far I'll take you to the airport" it was already about midnight and I'm thinking great, we won't get there till 1230 am, and I still have to call my shuttle which could take an extra 40 mins and another 12 minute drive so I'd be back closer to 130 am. In the tour info it showed this tour was 8-9 hours. I booked the 1 pm tour so the tour should have been finished by 9 pm then & us dropped off at the hotel. that's an extra 3.5 hours I wasn't expecting to arrive back that late when I had to be up at 6 am. Seeing the falls though was incredible, the boat tour and light show was amazing. I'm happy I went with my instincts and chose to go down lower because I felt like it was a better view. I just don't appreciate being told to arrive early, yet you can not do the same when I already had to go out of my way to get to a spot to meet after thinking for months I'd be picked up at the hotel. I also don't appreciate people begging for tips. That makes me 100% not want to.
        Written July 2, 2024
      • korbynt2023
        0 contributions
        2.0 of 5 bubbles
        BEWARE! Expensive for what you actually get.
        The trip started off terrible. The driver showed up 45 minutes late, in a bus that had the check engine light on, the door didn’t close all the way, and stalled in the middle of the road. We had to stop to switch out buses at the airport. He then was on the phone with someone arguing about having two empty seats on his bus. So we had to make another stop to pick up more people. So we didn’t even get out to Niagara until 530pm. The whole trip was rushed, we didn’t get any time at all to enjoy the viewpoints or scenery. We were instructed to get off the bus, take a photo, and get back on. We finally get out there to get on our boat, and he had us literally running through the streets to get to the boat tour. No time to enjoy anything. The itinerary says they are skip the line entries- they were not. The boat trip itself was pretty cool. But again, we were rushed from the boat tour to dinner, because he told us the food was closed at 9pm. So again, no time to enjoy the falls. The dinner was really good, great selection and good food, however, we did not get to pick our own table, we had to sit at the same table as the whole bus, and we definitely did not have a view of the falls from our table. The itinerary also said we got free time to explore Niagara, we had none of that. It was super disappointing, especially since we paid so much for the experience. We really didn’t get to experience much of what was listed in the description. He told us many times that traffic was always this bad and that we picked the worst time of the year to do this activity. If this is normal traffic, why did he not plan accordingly to pick us up on time? Or the company plan the trip pickup time for an earlier time to make up for time spent in traffic? Or even offer a discounted rate for the busier time of the year? I wouldn’t recommend this company at all. So so unorganized.
        Written July 1, 2024
      • tracymI452GU
        0 contributions
        2.0 of 5 bubbles
        Not Luxury, Choose Another Tour
        This tour has a lot of potential but did not live up to expectations and other reviews. First of all, we were not picked up at our hotel. After choosing our hotel on the list of pick up locations, we were informed the day before to take the airport shuttle back to terminal 3-Sheraton for pick up. I picked this specific tour because it picked up at our hotel. Very disappointing start. After our group of 6 were picked up, we then drove 25-30 min and picked up a family at another hotel, who were 30 min late and we waited on them which ran our tour behind schedule. Such a rude family with lack of concern for anyone else on the tour. They continued to be late for returning from the boat, late for lunch, late finishing lunch and allowing their children to ruin the 1.5-2 hour bus ride both ways. Nothing was addressed by our guide, Johnny, in fact he praised them for their great parenting, just trying to get a tip. Our whole tour felt rushed. We had no free time at the falls, only quick picture stops, no free time at Niagara on the lake, no shops open b/c we drove through b/f they open. Maple syrup tasting was fun and the boat ride was definitely the highlight. The lunch was horrible. Bad food, long lines at the buffet, lots of empty buffet bowels and rude servers. The view was nice, but that is it. I originally did not book lunch b/c I thought it was expensive, but felt pressured on the tour. Just think it was easier for the tour guide b/c he did not plan to get us the free time at the falls as advertised. For almost $200 per person, this tour was not worth it. Choose another tour.
        Written June 30, 2024
      • Travel65802880444
        0 contributions
        5.0 of 5 bubbles
        Anthony and Niagra Falls
        We immensely enjoyed our day and evening tour with boat cruise provided by Zoom Tours on June 21, 2024. Our tour guide/facilitator was Anthony and the information he shared exceeded our expectations. Anthony was incredibly engaging, knowledgeable and shared interesting historical facts and other tidbits of information in a fun, inclusive way. The tour was a combination of sightseeing, fact finding, treasure hunt and history lesson. The atmosphere and vibe on the bus was excellent due to the way Anthony set the tone from pick up to drop off. He insured we all looked after our fellow neighbor/passengers. Also, his driving was excellent which meant a great deal to me as I am not someone who likes others driving me around. Thank you Anthony and Zoom Tours for a memorable opportunity to experience Niagra Falls. The Canadian Falls were everything!!!
        Written June 22, 2024
      • Wander68718922685
        0 contributions
        5.0 of 5 bubbles
        Great tour!
        Our tour was great and so was our driver/guide Ali! He was very personable and informative. Unfortunately, due to traffic, we began the tour behind schedule and sometimes felt a bit rushed, but we still got to experience everything. Ali was very accommodating, since we were traveling with my elderly mother and always made sure she was comfortable. Great tour! Highly recommend!
        Written June 14, 2024
      • Ana_Queen03
        0 contributions
        5.0 of 5 bubbles
        Best family day trip!
        Booking this tour was the best idea recommended on TripAdvisor! Mr. Ali, our tour guide, was extremely knowledgeable on historical/tourist sites and was so funny! Stops along the way were filled with history. Niagara boat ride was exciting and you get up close to the falls, but be prepared to get soaked! Would suggest not having toddlers on top level, our baby wasn’t so much of a fan of the mist lol. Teen said it was the best experience of her life! The buffet worth every penny with that amazing view of the falls. Fireworks were spectacular! 8 yr old said it was super fun! Teen rated it 10 out of 10!!
        Written June 14, 2024
      • Judith S
        0 contributions
        5.0 of 5 bubbles
        Great fun at the falls
        Great experience very cared for from start to finish. Johnny our driver and tour guide was great Very informative and we got lots of great photo opportunities
        Written June 14, 2024
      • Londongirl7266
        0 contributions
        5.0 of 5 bubbles
        Amazing tour
        This was the highlight of our holiday. I have always wanted to see th3 falls and now I have and in style. We were picked up from our hotel by Johnny ( Gene Wilder lookalike lol) who was fantastic. So knowledgeable, so entertaining it was a great day out. We were lucky that the falls was quiet so we went straight onto the cruise and it was breathtaking. We did stop off beforehand and sampled some maple syrup which was lovely. It was a small tour, just 7 of us which made it a lot more personable. Thoroughly enjoyed it. Thank you Johnny 😀
        Written June 13, 2024
      • keithk837
        0 contributions
        5.0 of 5 bubbles
        Rightly listed as one of the world's most incredible natural wonders, the Falls are awesome, this one day tour to the Canadian side of the falls by Zoom Tours was just amazing, picked up by our driver/guide Garry, at a pick up point just 5 mins walk from the hotel, Garry was knowledgeable throughout the day and pointed out various interesting things to see on our journey to the Falls, we stopped on route for refreshments and toilets and then were dropped of right next to the Horseshoe Falls. most on our medium sized coach had opted for the boat trip, but I had decided to go "behind the Falls" and have some lunch in town. after several hours at the falls we started our journey back to Toronto via Niagara on the Lake. where again we had time to browse the shops, take in the architecture and buy an Ice Cream, the whole trip was well worth it and the falls are not to be missed.
        Written June 8, 2024
      • U3599FTpault
        0 contributions
        3.0 of 5 bubbles
        Nice photos and some time at the falls
        Contrary to the booking, we were not picked up from the hotel, but were forced to come to Toronto airport without an alternative - after booking - and were picked up there. The tour guide told us nothing about the country and its people, but only a little about Niagara Falls. Jokes about other guests from previous tours and nations were made to lighten the atmosphere. According to the telephone booking via the hotel, lunch was not included after all, but was paid for on the spot. 35 EUR per person for a buffet lunch.
        Written June 3, 2024
      • LindaandIanG
        0 contributions
        5.0 of 5 bubbles
        A well-organised trip
        We had a great day out with our tour guide, Anthony, who was knowledgeable and courteous. We were sent a reminder the day before to confirm pick up time and pick up went very smoothly. We got on the coach, which was very comfortable, and were greeted by Anthony. On the journey to the falls, he imparted lots of interesting facts. We went to the top of the canadian falls and had a short stop, then went on the boat to the falls, which was an incredible experience. Lunch was at the Sheraton, overlooking the falls. It was a buffet lunch with plenty of choice. After that, we had various visits to a tiny church, souvenir shop and niagara on the lake, a whirlpool on Lake Niagara and a flower clock. We returned to Toronto at 9pm, so a very full day. Everything was very well organised and I would recommend this company.
        Written May 27, 2024
      See all 1,097 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Most Recent: Reviews ordered by most recent publish date in descending order.

      Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

      Popular mentions

      4.5 of 5 bubbles50 reviews
      Very good

      Hong Kong, China14 contributions
      1.0 of 5 bubbles
      Oct 2021
      Would not recommend for the reasons below:

      1. They did not honor the agreed pick-up arrangement at local hotels upon booking and were not apologetic for it.
      2. The online booking system had an add-on option for a Hornblower, despite it is not operating on certain dates. They did not make an effort to disclose that it would be changed to the Journey Behind the Falls until we are at the entrance to that attraction. The price difference was not disclosed and we were not given the option for a refund instead of joining that activity by default.

      Most importantly, they did not take the above concern seriously and my complaint email sent over a week ago was completely ignored. So if you can join a tour organized by this company if it goes well, if it doesn't, you can safely assume that your concern would be ignored by them and they simply do not care about customer experience. I would like to think giving them over a week is plenty for them to give me an appropriate response but clearly they were not interested.
      Written November 2, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello, I am sorry to hear this. Hornblower is closed during certain period during the year specially in winter months. We do replace with other attractions like customers choice Journey behind the Falls or Skykon Tower.
      Written November 27, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Dionne G
      1 contribution
      2.0 of 5 bubbles
      Jul 2023
      While the views were incredible and our driver knowledgable, the process and communication left much to be desired. From being booked and confirmed and then not picked up at our hotel, to being told our only option was a later tour and having to take an uber to and from a designated pick up spot with no refund or support, it almost felt like we would have been better off renting a car for the day. Our driver was very nice and the Niagara Falls boat ride was the highlight, but 3 hours to get to the falls was not what was advertised. I do hope your system improves and you consider adjusting the cost for people who have to find their way to the bus when it is clearly advertised that hotel pick up/drop off is part of the package.
      Written July 17, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you for your feedback. We are taking seriously your input and improve. Thank you,
      Written August 3, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Steve W
      Warrington, UK9 contributions
      1.0 of 5 bubbles
      Absolutely appalling company and I would highly recommend nobody ever uses them.

      I booked a day trip well in advance. Money was taken and confirmation received. The Day before the trip we received email confirmation again. I then got an email at 10pm the night before we were due on the trip saying we were the only guests that had booked and would we consider moving to Saturday. I replied back to say this was the only day we could go but then didn’t receive any reply. I couldn’t get hold of the company so turned up at the pick up point and they didn’t arrive. This meant we missed our only opportunity to visit the Falls. Unbelievable that they only emailed us at 10pm the night before meaning no opportunity to make alternative arrangements and then for them not to have the decency to contact us the morning to even say if the trip was going ahead.
      Written February 9, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Aoife D
      Ireland52 contributions
      5.0 of 5 bubbles
      Great Day out with Johnny, picked us up at the hotel which was so handy being 8am. Brought us to places at Niagara on the Lake we never would have seen. We saw the Floral Clock, Worlds Smallest Chapel and tried Maple Tasting, then onto the Main Event, tickets ready to go for the boat cruise so straight on the boat, very well organised. Johnny is a wonderful tour guide who really looks after everyone, he knows everything and speaks so many languages, was great listening to his stories. Thanks for a great day, from Mr and Mrs Ireland :)
      Written September 17, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Julia B
      3 contributions
      5.0 of 5 bubbles
      Jun 2022 • Couples
      My partner and I had a great time on this tour. It was my first time and I found it was a great way to see everything including Niagara on the lake and to hear all the history and facts. Our tour guide, Fabio, was full of spirit and kind. He was knowledgeable and had great people skills! It was a thunderstorm later in the afternoon but didn’t take away from the experience!
      Written June 2, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      London, UK46 contributions
      5.0 of 5 bubbles
      Jun 2024 • Solo
      Our guide Alex taught us a great deal about the history of Toronto and life of Torontonians. It wasn't a boring lecture but rather an entertaining story telling. An excellent skill to draw attention. The driver was also friendly. Sorry for not remembering his name. The bus was confortable. Everything went smoothly and according to plan.
      Written June 23, 2024
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      The Buckley family
      Romsey, UK97 contributions
      5.0 of 5 bubbles
      Jan 2023 • Family
      Ally was a perfect tour guide. Very knowledgeable, helpful, friendly and made every effort to make sure everyone got what they wanted from the day. Really enjoyed behind the falls through the tunnels, the light displays at night and the stop of at the little Niagara historic village. Jam packed day would recommend it.
      Written January 16, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear Guest, Very nice to hear that you had a great time with us! Thank you and Regards, Don
      Written February 3, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      5 contributions
      5.0 of 5 bubbles
      Oct 2021 • Solo
      Fabio is LEGENDARY. He is very passionate when doing his job, very friendly and kind person. I’ll remember forever how cool this trip was to me.

      The best part of the trip was going very near the waterfall in a platform where you can feel how the water falls
      Written October 13, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you and happy to hear that you had a wonderful time with us on the tour.
      Written October 26, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Melissa P
      San Antonio, TX49 contributions
      5.0 of 5 bubbles
      The trip was great and Zoom was very accommodating. They even changed to pick up location to right outside our Airbnb (and we didn’t even ask). The stops along they way where great. We didn’t stop long but enough to stretch and get some photos (it was cold) so to me it was long enough lol. The ice wine was delicious. The guide was awesome “tutti” or as he said 2 D’s. He even allowed us to to have a say in how long we stayed at each place. It was to nice to feel we had a say in the experience. Overall it was a great day
      Written January 21, 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you for choosing Zoom Tours. We are happy to hear that Tudy made the tour very personable. We are also happy to know you had an amazing Anniversary trip with us. Hope to see you in the future! Cheers.
      Written February 26, 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
      Salzgitter, Germany46 contributions
      5.0 of 5 bubbles
      Fabio, our Guide provided a very informative an smart Tour with all the Infos around Niagara falss and more. Our weather was not too good but Fabio made it a perfect day. Greetings from Germany gracie mille and ci videamo!
      Written October 21, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hi Ullicom, Thank for you taking the time out and posting such a wonderful review! We are very much glad to hear that your trip, despite the weather being unfriendly went smooth, and Fabio was able to deliver his best as always. We certainly look forward to serving you again in the near future. Best Regards, Kristine
      Written November 4, 2022
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Showing results 1-10 of 42

      Niagara Falls Sightseeing Day Tour from Toronto provided by Zoom Tours Niagara Falls

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