Worst wildlife safari I have ever done. They use a totally inappropriate bus to get as many paying customers as possible, but if you're one of the last hotels they pick up from, you're inevitably at the back of the bus and will struggle to see animals in front of the vehicle, and if you want to take photographs there are too many people to get round and windows that create too many reflections. The immature guide thought it amusing to drape a bearskin over a guest : that's simply not what I paid to see. Desperately disappointing end to two weeks in Canada, and by far our worst treatment by any operator.

Great tour guide, spent about an hour at both stops. Never a bad photo at these lakes! Guide was knowledgeable about history, wildlife, and very friendly.

Really great overview of the Lake Louise and Moraine Lake areas. Bear stories of Boss Bear and Split lip. Stories of mountaineering, and lake discoveries. An hour of free time at Lake Louise and just about an hour at Moraine (time enough to climb the Rock pile). Make sure you get on the right tour bus. So many busses in the parking lot departure area.

What a brilliant tour! Our guide was super helpful and very knowledgeable and she taught us a lot! We saw a few elks which was exciting! And even though we saw no bears the tour was fab and the sceneries beautiful.

In advance we spent a lot of time looking at buses and logistics to visit both Lake Louise and Moriane Lake. Many public buses were fully booked and the bus links on Canada National Park pass bus to Moriane were not available. We then looked at tour options and booked on-line with Discover Banff Tours. On-line booking experience was very easy and clear and charged directly in GBP. Also an option to get a hotel pick-up was easy to organise via e-mail. Our guide Jake was very flexible and gave huge amounts of information. The huge plus of the tour is you avoid the parking/access chaos at both lakes access points. The small 24 seat bus parks and Jake directs you to exactly where to go for best views. Time at both locations was enough to really "soak up" the bautiful scenario and views. A great half day tour seeing both iconic locations without any stress. 10 our of 10 !

Barry was our tour guide yesterday for our trip to lake Louise and lake Mouraine. Barry from Donegal was great - informative, witty and provided a very good service and really made the trip. It also took the pressure out of worrying about where to park - if we could get in etc as the lakes are so popular. I would highly recommend this excursion.

Did the Larch Valley trek which was tough but made easy by Discover Banff tour. We had two guides in Andy and Rob who made it look very comfortable. Andy was always at the back and while we were trailing the group , he kept on telling stories to keep us going. The views of the ten peaks at the top was amazing. We missed the larch season by two weeks but it is still worth it. We asked to do the rock pile trail to start with and got some beautiful pictures of the moraine lake. We exceeded the time by more than 90 minutes but nobody was complaining. Now that we have completed two hikes including the Stanley glacier, will do the remaining hikes with Discover Banff tours next year.

The views at the destinations were great, especially at Moraine Lake, we actually liked it better than Lake Louise. The tour bus was FILTHY - the windows had several layers of dirt making it impossible to get any pictures of the scenery along the way, and the drink holders were so dirty I would not put my coffee cup in them. The tour guide talked very fast and continuously, driving past several viewpoints, and all lavatory facilities without announcing them, then told us to 'use a bush'. Instead we will tell all to 'use a different tour operator'.

We took the guided hike to Constellation Lake , picked up from our Banff hotel at 730 am and returning about 4 pm. Georgia was our guide and she was personable and a joy. Traveled to Moraine Lake for the start of our hike, and except for a few boulders and rocks to traverse in the beginning, it is an easy, gradual climb to the small but beautiful setting. Great , fresh made sandwiches for lunch then a return to Moraine lake with enough time to climb Rockpile viewpoint or walk the shoreline. There is a small grab and go cafe and gift shop at the lake.

Although we only saw 3 white tail deer and 3 to 4 mule deer on the trip, it was still great to see parts of Banff that we hadn’t had a chance to see yet. Cameron, our driver/tour guide was great! Very knowledgeable and personable through out the 2 hour tour. We had hoped for more wildlife sightings but we knew it was a possibility of not seeing any, at least we got to see a few.

Great experience on the Kananaskis rapids, suitable for all ages and abilities. Lasted about 4 hours with 2 on the river.

We took the Evening Wildlife Safari Guided Tour with Evie and was a great experience. We saw lots of animals and she explained lots of history and animal's facts.

This was a 5 star excursion. Jake was as charming as he was knowledgeable about the park. Definitely worth the drive from Idaho!

Did the wildlife Safari tour (see animals in a bus) at Banff on an afternoon for 2 hours. Didn’t see any animals at all, this tour should not exist because it is misleading and only takes advantage of the people that have the hope to see a bear or a moose… this tour plays with your feelings and humiliates you at the end, when you don’t get to see anything at all. Please don’t waste your money with this tour, you will see animals while staying at Banff, don’t need to hire a bus to see them at all.

A wonderful day spent on this tour, made all the better with Rob as our driver / guide. Rob was extremely knowledgeable about all areas we visited including details of the mountains / ranges, the history, the wildlife as well as the flora and fauna. Additionally he kept everyone amused and engaged individually with all of the guests on the tour. Visiting a number of beautiful lakes and getting the chance to walk on the glacier was amazing, as well as the walk on the glass skywalk. We would thoroughly recommend Discover Banff Tours as their vehicles are well kept and extremely clean. Oh…and the packed lunch included in the price of this all day tour was also excellent. If in Banff and you want a fabulous day out, book this tour.