Great trip, scenery and trip was fabulous. The staff are lovely, helpful and they really added to our experience on the glacier. So glad we did this trip. Logan, our glacier driver, was a star 🌟

Our day started with parking issues. We went to the meeting point as instructed where we had to pay for parking. No problem but couldn’t believe that the daily rate was $72. We then arrived to the trailhead and it was extremely overcrowded with several large tour buses on the trail. the trail was narrow and started with many steep switchbacks. I got separated from my group. At a certain point I made the decision that it was unsafe for me to continue and I turned back. I am a hiker but did not feel safe under those circumstances. However, since I had to wait several hours for my group to return I was able to climb the Rock Pile for amazing views of Moraine Lake. I also walked the shoreline and had lunch. I thought the day was saved but alas upon return to the meeting spot I found a ticket on my windshield for not displaying a park pass. What does that mean? So this tour was definitely not as described or expected.

Our 2 guides, Ethan and Jackson, were very knowledgeable on their surroundings and encouraged everyone to have a great time on the glacier. Both were very happy to answer questions and the whole tour ran very smoothly

Lake Morraine might be the most beautiful lake ( and the Surrounding area) I have ever seen. God painted this landscape Hisself. Lake Louise was spectacular also.

We had a great tour with Kaya, who was fun and knowledgeable about the geology and earth science of the region. The trip was easy and so worth it to get access to Moraine Lake (no longer accessible by car).

What a great way to see and hear about Lake Louise and Morraine. Oliver was a terrific guide. He shared local history and tips for seeing the best on our tour.

Hi everyone. My kiddies (young adult daughter and youth son) had an amazing experience in Calgary and Banff and pretty much everywhere we went. We rented a helicopter flight for an hour and a half by Mountain view Helicopters out in the burbs of Calgary. We then went horse back riding for about an hour as well at the Banff trail riders. We had our own transportation so we were able to go off the beaten path a fair bit. And a must see is absolutely Lake Moraine and Lake Louise to name a few. These were great things to do. Aim for the moon, even if you miss you'll land amongst the stars. Mike

Due to the road closure of the Trans Canada Highway and my wife’s medical issues, we weren’t able to make our tour. We called just a few hours after the 24 hour window, but Viator would not offer a refund. Very sad as our Banff Hotel immediately refunded our money as they acted with courtesy and understanding. When we return to Banff we will not seek out a Viator tour.

Worst wildlife safari I have ever done. They use a totally inappropriate bus to get as many paying customers as possible, but if you're one of the last hotels they pick up from, you're inevitably at the back of the bus and will struggle to see animals in front of the vehicle, and if you want to take photographs there are too many people to get round and windows that create too many reflections. The immature guide thought it amusing to drape a bearskin over a guest : that's simply not what I paid to see. Desperately disappointing end to two weeks in Canada, and by far our worst treatment by any operator.

Great tour guide, spent about an hour at both stops. Never a bad photo at these lakes! Guide was knowledgeable about history, wildlife, and very friendly.

Really great overview of the Lake Louise and Moraine Lake areas. Bear stories of Boss Bear and Split lip. Stories of mountaineering, and lake discoveries. An hour of free time at Lake Louise and just about an hour at Moraine (time enough to climb the Rock pile). Make sure you get on the right tour bus. So many busses in the parking lot departure area.

What a brilliant tour! Our guide was super helpful and very knowledgeable and she taught us a lot! We saw a few elks which was exciting! And even though we saw no bears the tour was fab and the sceneries beautiful.

In advance we spent a lot of time looking at buses and logistics to visit both Lake Louise and Moriane Lake. Many public buses were fully booked and the bus links on Canada National Park pass bus to Moriane were not available. We then looked at tour options and booked on-line with Discover Banff Tours. On-line booking experience was very easy and clear and charged directly in GBP. Also an option to get a hotel pick-up was easy to organise via e-mail. Our guide Jake was very flexible and gave huge amounts of information. The huge plus of the tour is you avoid the parking/access chaos at both lakes access points. The small 24 seat bus parks and Jake directs you to exactly where to go for best views. Time at both locations was enough to really "soak up" the bautiful scenario and views. A great half day tour seeing both iconic locations without any stress. 10 our of 10 !

Barry was our tour guide yesterday for our trip to lake Louise and lake Mouraine. Barry from Donegal was great - informative, witty and provided a very good service and really made the trip. It also took the pressure out of worrying about where to park - if we could get in etc as the lakes are so popular. I would highly recommend this excursion.

Did the Larch Valley trek which was tough but made easy by Discover Banff tour. We had two guides in Andy and Rob who made it look very comfortable. Andy was always at the back and while we were trailing the group , he kept on telling stories to keep us going. The views of the ten peaks at the top was amazing. We missed the larch season by two weeks but it is still worth it. We asked to do the rock pile trail to start with and got some beautiful pictures of the moraine lake. We exceeded the time by more than 90 minutes but nobody was complaining. Now that we have completed two hikes including the Stanley glacier, will do the remaining hikes with Discover Banff tours next year.