Oscar Sanchez was amazing! So knowledgeable and taught us so much. Food was amazing and the entire trip was a great experience. I would recommend this to anyone looking to do a private tour. No lines, no shuttle from resort to resort, was back in time to hit the pool at the Wyndham!!!!!

We thoroughly enjoyed the tour. Our guide Eric was excellent and really informative, we all learned a lot. Getting a private tour was totally worth it. Chichen Itza was amazing, our dip in the cenote was cool and refreshing after our tour, and lunch was exceptional! Highly recommend My Quest Concierge and our tour guide Eric. He went above and beyond in explaining the Mayan culture.

What a amazing experience! Abraham was our driver/ guide for the day and he was absolutely amazing. Communication was excellent with both the tour guide company and Abraham. We were promptly picked up from our hotel at 7 AM and he even arrived a bit early letting us know he had arrived and would be waiting for us. The van was so comfortable and clean with a cooler full of cold water. We got to the ruins early right when they opened before all the tour busses. Abraham was so knowledgeable and guided us around being mindful of keeping us in the shade whenever possible because dang it was hot even at 8 am. We then hopped in the nice air conditioned van and drove about 30 min to a beautiful cenote where we took a refreshing swim and took some amazing pictures. Abraham ordered lunch ahead for us and also had some amazing appetizers ordered for us. After we were done at the cenote we headed to lunch which was fabulous. We then headed back only to be caught in a heck of a rain storm. Abraham handled the drive like a pro and got us back safe to our hotel around 4-4:30. Everyone had an amazing time and it was the perfect day and highlight of our trip!

Oscar was assigned to us for the private tour. He was patient, knowledgeable, and courteous. He took us to three breathtaking locations. We highly recommend Oscar and the touring company. Worth every peso!

Outstanding tour. Israel was great. He accommodated every request and was super knowledgeable. The vehicle was clean, roomy and comfortable. Customer service was also very responsive.

This tour was one of our most memorable and we are so grateful to Israel for being our amazing guide. He was incredibly knowledgeable about the history and culture of the Mayan people and expertly meshed education with fun and adventure. We traveled with our 15 year old daughter (no further explanation necessary) and Israel kept her engaged and involved in learning about pre-Columbian life. The price is well worth the experience, personalized itinerary and local hospitality. Israel made sure that we got to Chichen Itza early before the extreme heat and crowds and showed us all of the important archeological wonders and explained so much of the detail and artistry that we would have never recognized or discovered otherwise. Ek Balam was a wonder unto itself and Israel opened our eyes to the uniqueness of that experience. He climbed the ruins with us and showed us all of the wonders and secrets of that remarkable Mayan site. He always had cold waters on hand and kept us in shaded areas while he imparted his vast knowledge of early Mayan history. As a bonus - Israel was the best photographer ever and made sure to get the best angles and best shots to document our adventure. The lunch was delicious and in the lovely town of Bacalar across from a beautiful Spanish colonial style church. Finally, the cenote was one of my daughter’s favorite parts of the trip and Israel waited patiently while we spent well over an hour exploring and relaxing in its waters. The two plus hour drives to and from the archaeological sites flew by in relaxing comfort with Israel’s great music and fun banter. Do not hesitate to book- other reviews mention great guides - but if you are lucky, you will get to experience the wonders of early Mayan culture and life with Israel.

This tour was worth every single penny! Trust me! Carlos was our guide and he was amazing. He was so sweet, funny, accommodating & knowledgeable. My daughter and I both miss him already! I did my research and knew it was imperative to get there as soon as Chichén Itzá opened to avoid the crowds, and that is exactly what we did. We walked right in and passed a bunch of people waiting in line, and got tons of good pics before the crowds made it in. I also wanted to do the day on my schedule & not be chained to a company’s timeline. It was super hot, so we ended up leaving Chichén Itzá after only 45 minutes. I told my daughter that if we would’ve been with a group of 25+ people and stuck there for hours, I would’ve cried or passed out or both lol. But we got to come and go at each location whenever we wanted! Literally priceless. The cenote was AMAZING and way better than the cenote we swam in at the adventure park. The spot we went for lunch was super cute and amazing food. Carlos knows everyone there, and we felt really VIP being able to come in and sit down and have our food ready for us. Then we walked around Valladolid for a bit, but again got too hot so we left! I would 200% only book with this company if I ever want to tour the area again. Thanks Carlos for such an amazing day!

Highly recommend this private tour. Their communication is excellent & we had the pleasure of spending the day with our amazing tour guide, Aranza. He picked us up at our hotel on time and explained the planned stops for the day to us. He was not only very knowledgeable about Chichen Itza, but he had a passion for it! He offered us cold water throughout the day, he took pictures of us at Chichen Itza and the cenote & these are memories we will have forever. Aranza was an excellent driver, very experienced guide, friendly and pointed key items out to us in books and his ipad so we could see other visuals that you can't get from a standard tour. We would absolutely book again and we would love to do another tour with Aranza when we come back to Cancun! Tour: The drive went by really quickly because Aranza shared a lot of info with us and answered any questions we had. We were able to stop for a restroom break. We arrived at chichen Itza and went right in when it was not even busy as we beat the crowds (made it great for pictures without crowds). After a few hours exploring Chichen Itza, you'll go to Valladolid for an amazing lunch or cenote (he let us choose which order). The lunch was very good and filling. The cenote was very refreshing and we got right in and had plenty of time to swim around & jump in from rope & platform. You then change into your dry clothes and head back to your hotel. Definitely bring a hat/umbrella, fan and sunscreen as it is very hot and you will want to see everything. Towel, extra clothes & gratuities & souvenirs/snack $ & comfortable shoes .

We booked the private Chichen Itza tour, that included visiting the Oxman cenote and lunch at Valladolid. Overall, amazing experience. Carlos was an amazing guide, calling out lots of rich detail throughout the ruins that we would have surely missed if we had tried to explore it on our own. The tour defaults to start at 7am, but we were asked if we wanted to get started earlier at 6:30am. Due to the time difference with home, that was 4:30am for us, but we said yes. And we're so happy we did (seriously, you should too!). At that time, the trip to Chichen Itza is about 2 1/4 hours. With the time zone change, we got there right before 8am, when it opens. As a result, we got tons of amazing photos with no other tourists in them. It was a tiny bit cooler since it was early in the morning (but only a tiny bit... it was August...). When we left Chichen Itza, we realized what a good choice we made -- we left our parking spot right in front of the entrance, and saw the huge line of tour busses waiting in line to get in. Seems like the later you go, the longer you spend waiting to park. If your guide offers to go early, say yes! The perks of our early start continued when we went to Oxman cenote, and were two of six people there. Again, great opportunities for photos (Carlos took lots of great ones while we were swimming, and shared them with us after). Plus we had plenty of space to swim around without bumping into other people. We did some investigation into the different cenotes, and which tour options go to which locations. Visiting Oxman cenote was one of the reasons we went with My Quest. The underground vibe with a small opening to the sky looked cool in pictures, and was better in person! The rope swing was also a fun touch. Overall, this was a great experience. Before we went, I had some doubts about the entire thing, and I'd been thinking about a Chichen Itza-only experience. It turns out, a private tour with My Quest that started early in the morning was the efficient experience I'd been hoping for, while still taking advantage of a few stops after the long drive. I highly recommend My Quest for the Chichen Itza tour!

Tour was great. Company was very responsive, our guide Isra was wonderful, sights were incredible and the food was excellent. Would book again.

We had an excellent morning with our guide Oscar. He picked us up in a beautiful, comfortable, and clean Mercedes. I wanted to go to Tulum first because I knew it would be really hot but he recommended we go swim with the turtles first because they clear out pretty quickly after the crowds get there. I'm so glad we took his advice! We saw SOOOOOOO many turtles of all sizes, beautiful fish, and even a few sting rays. My husband, myself, and our turtle guide were pretty much the only people in the water while we were snorkeling with the turtles from 8-9am. As we were leaving, there was literal bus-loads of people coming to snorkel with the turtles. The peaceful time we got to spend with the turtles by ourselves was magical. Go early! After snorkeling we headed to Tulum. Oscar is a certified guide and he was fantastic. He knew a ton about the history of the archeological site. The ruins were amazing; perched on the top of a hill overlooking crystal clear blue waters. Oscar said the original people described the area as "hell," and after spending over an hour in/around Tulum, I can understand why. We were there from 9:30-11am touring the ruins and the shops nearby. We're from South Texas where we regularly have high humidity and temperatures over 100 degrees the whole summer. Tulum was excruciatingly hot! Unbelievably, indescribably HOT! Did I mention it was HOT!!!!!!!?????? SOOOOOOOO HOOTTTTTTTT! Seriously, I almost passed out, and there was a young girl at the front entrance to the ruins that actually did pass out and medics were there to help her. Thankfully, Oscar had ice cold waters ready for us in the car when we got back, otherwise that might have been me also. Oscar gave us plenty of time after our tour to wander around the shops, and then we made it back to our resort by noon. If I could change anything I think I might have done the tour to include the cenotes afterwards because that would have really helped to cool us down after the ruins, but other than that we had a perfect morning with Oscar!

My Quest Concierge Tours were amazing. From Carolina managing our tour logistics and the amazing Abraham our tour guide, we could not have been more pleased with our experience.

This is our 2nd tour and it was great! Arnie is the best tour guide we have ever had. He is so knowledgeable and so nice. We did the Coba tour and 2 cenotes this time. A previous trip we did Chichin Itza. We also used their airport transport and it was great. I highly recommend this company and Arnie!!!!

My family of four (two adults, two kids) truly enjoyed this experience and would see this destination no other way. It was our first ever visit to Mexico, and we wanted a safe, secure, hands-off experience so that we could relax and really take in the sights and places. The cost was absolutely worth it. Israel, our driver and guide, was a blast to spend the day with. We agreed to a 6:30 pick up at our hotel near Akumal. The pickup time suggested in the itinerary was 7, but the earlier the better to beat the crowds. The vehicle was similar to a Sprinter van, and was clean and comfortable. The kids napped on the ride and we chatted with Israel for a good portion of the drive about the area’s history and the culture of the Maya. There was a gas station bathroom/coffee/snack stop on the way. Israel explained that Chichen Itza sees approx 30,000 visitors a day. I’d estimate that we were among the first few hundred there (even before many of the local vendors had set up for the day). He parked, grabbed the entry tickets for us, ushered us through the entry gates— we didn’t need to think about anything. Walking around with him and having him point out interesting details was invaluable. The tour focused on the area around El Castillo and the game court. Lots of cool additional information about trade and culture helped us to imagine what that amazing and formidable city must have been like in its prime. By the end of the tour, we were HOT and tired (bring hats, wear sunscreen and light colored clothing, sneakers/Teva-like sandals will make the cut for walking around). Bottles of cold water were available for us in the van. By the time we drove out of the parking area, the line of tour busses was LONG; there was no line at all when we had arrived earlier. Next stop at Cenote Oxman was the perfect follow-up. It was cool, refreshing and gorgeous. We planned to wear our bathing suits under our clothing at Chichen Itza so that we were ready to swim. We brought our own towels and undergarments to change into afterwards and the changing rooms/bathroom facilities were clean and well-maintained. Israel graciously watched our belongings while we descended the steps to swim. Water shoes/sandals recommended for the walk down the stairs, but not necessary for swimming. The Cenote Oxman property had what looked like a vendor selling local food products (maybe honey? I wish I took a closer look). For me, the perfect ending to the day was the excellent meal and a local beer at the restaurant in Valladolid. Israel sent in our lunch orders while we swam. The food was EXCELLENT. I have high standards for food and the all-inclusive resort food wasn’t making the cut. The meal at Paladar de Cura was the culinary highlight of our trip to Mexico. I know there are plenty of fantastic food opportunities to be had in Mexico, but we just didn’t have the time to venture out more for good, authentic meals. I had shrimp tacos on house made blue corn tortillas and the most phenomenal coconut ice cream that I’ve ever eaten (drinks and dessert were not included in the tour cost, so plan to have some cash on hand for delicious homemade juices, local/regional beer, cocktails, desserts. I honestly would have paid more for an additional meal just to try another menu option). I thought that we might see a bit more of Valladolid, which was a somewhat sleepy town with lovely colonial vibes. By that time, we were happy, full, and exhausted. Israel got us back to the resort quickly and safely. He was really just so capable and we felt like we were in great hands and are so grateful. Don’t hesitate to book this tour!

We did the private whale shark and cenote tour with my quest concierge. The tours were great and the guides were awesome. They stayed in communication with us and we never had a problem. I would highly recommend this company for any tours you have down in Mexico.