VIP Chichen Itza Private Tour
5
VIP Chichen Itza Private Tour
By My Quest Concierge Private Tours
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About
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99
Duration: 10h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More
Highlights
- Food included at local restaurant a la carte
- Bottled water
- Air-conditioned vehicle
- Private transportation
- Entrance fees to Chichen Itza and cenote Oxman
- Entry/Admission - Chichen Itza
What's not included- Beverages and desserts at lunch
- Gratuities
- Start:Multiple pickup locations offered.Pickup details
- Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. If you are in Cozumel, we can do the pickup at the ferry dock at Playa del Carmen. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 6:30 am but we are happy to accommodate the schedule to your wishes.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
- Stroller accessible
- Infant seats available
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 142800P6- Confirmation will be received at time of booking
- Most travelers can participate
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This is a private tour/activity. Only your group will participate
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 142800P6
From
$285.00
per adult (price varies by group size)
Select date and travelers
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- sarahbB6106LO0 contributionsTulum Private TourWe booked a private tour directly through this company. They gave us a very good rate and were flexible in every aspect of the booking. They suggested times and activities but ultimately the tour is yours to plan. Abraham was our driver and guide. Not only was he friendly and accommodating but he is also college educated. He had so many facts and stories to share with us. You could tell he truly enjoys sharing his culture and knowledge with others. All the couples in our group were happy with his service and enjoyed his company. He was also very flexible and willing to let us determine how we spent our time. He knew all the great places to stop for pictures and would ask us if we were ready to move on. We wanted a quick tour so we did not spend an entire day from our resort. Abraham delivered on his promise to have us returned by early afternoon. If we are ever in the area again, we would gladly book again in hopes of spending more time with Abraham and learn more about his land and culture. Thank you Abraham!Written March 23, 2025
- DenfromUS0 contributionsGreat companyWe did a custom private tour of Chichen Itza and two cenotes. Those guys are great and very accommodating. Damian, Fernanda and Isaak were great! You will not regret if you book with this company. Avoid all tourist trap, see more than with a group tour and arrive to your hotel earlier to be ready for a next day! No hidden fees were chargedWritten March 23, 2025
- laurenbW2233YO0 contributionsA real gemWe had a wonderful experience with Juan (the professor). He was on time, friendly and knowledgable. We could not have asked for a better guide. I would book another excursion with Juan in a heartbeat. I am so glad we had the chance to spend time with him exploring the cenotes.Written March 19, 2025
- sarahC5298YP0 contributionsAmazing Coba and Cenote Tour!We had the most wonderful day on this tour! Hereberto arrived at exactly the planned time, and was both an excellent driver and tour guide all day. Our tour of Coba taught us so much about the ancient city! We had fun riding bikes through the jungle with periodic stops to learn about the ancient structures. Hereberto knew so much and even carried a tablet to show us pictures of what the sites would have looked like in their prime. It really allowed our imaginations to ignite! The cenotes we visited were both uniquely amazing and a perfect way to end the day! If I had to make one suggestion for improving the tour, it would be to have lunch restaurant suggestions ready. We ended up at a good spot, but we sort of got lucky. Having a couple of places with their menus to choose from would be helpful. Overall, this day was a 10/10 and our guide couldn’t have been more patient and helpful! We’d definitely book again if given the chance. Thanks for a terrific day!Written March 16, 2025
- Tourist1813970 contributionsBest tour of TulumWe took a private tour of the Mayan ruins at Tulum with Oscar Sanchez, and it was magnificent! He is full of historical knowledge and shared the Mexican culture with us during our two hour car ride. Our tour included a fascinating trip to a cenote which was a once in a lifetime experience. Ask for Oscar - you won’t be disappointed!Written March 13, 2025
- hollymC3158IX0 contributionsincredible experienceProfessor Juan was incredible. He made our experience in Tulum and the cenotes so much fun! He was very knowledgeable about everything we saw. He took his time, and we never felt rushed. His recommendations were also spot on. He was incredible with our children and explained things so they could understand.Written March 12, 2025
- V5033RFkimv0 contributionsMayan Archeological Ruins day tripTerrific tour from start to finish! Super knowledgeable, multi-lingual guide with background in archeology and scuba diving. Juan professor made the tour interesting and light.Written March 11, 2025
- Nutclan10 contributionsIncredible TourThe guide, Juan Professor, was amazing! So knowledgeable and courteous. Got us the most amazing food. Just incredible.Written March 11, 2025
- Y3419UUconnorc0 contributionsMayan ruins with professor JuanJuan Professor was amazing! He was knowledgeable, fun, and provided an awesome experience. He also recommended the best food. Great experienceWritten March 11, 2025
- jennabQ197EK0 contributionsMayan Ruins Tour with Juan ProfessorAmazing tour from Juan Professor! Very detailed and knowledgeable about the sites we visited. Would recommend a tour with Juan Professor!Written March 11, 2025
- johnhB4374KV0 contributionsA day worth rememberingIrving made the journey seamless and exciting! Morning pickup was prompt at 7am even with us booking last minute the day prior. Great guide with in depth knowledge on the sites we visited. A personalized private tour that checked all our boxes!Written March 9, 2025
- Wander4391690 contributionsExcellent Family Trip to Chichen Itza, a Cenote Swim and lunch in ValladolidOscar, our guide, was ready and waiting to whisk us off to Chichen Itza in a spotless, comfortable SUV at 6:30 AM in order to beat the crowds and the heat. We arrived immediately prior to the site opening and had a wonderful opportunity to take in the majesty of the site as well as take photos before the majority of visitors arrived for the day. Oscar did an excellent job giving us an overview of the site as well as the culture. We then went for a leisurely did in a local cenote followed by an excellent lunch in nearby Valladolid. An excellent experience made better by Oscar’s extensive knowledge and positive demeanor. Highly recommendWritten March 8, 2025
- 66ilja_0 contributionsSuper trip with Oscar SánchezWe can only warmly recommend Oscar's guide services. An educated person with a great overview and interest not only in history. Responsive, responsive and flexible. He prefers the client's interests, is adaptable and acts very empathetically. A wonderful trip to Chichen Itza and Coba with an in-depth explanation. Thank youWritten March 4, 2025
- Jennifer C0 contributionsAmazing Cenotes with JuanAmazing private tour of the cenotes! Juan was fabulous and so knowledgeable! We had a great time! Highly recommend the tour and Juan!!!Written March 3, 2025
- W9854CNjohnw0 contributionsTulum adventureOscar drove us to Tulum to explore the ruins. The private tour is worth it. He had lots of historical knowledge to share. This company has earned their reputation. Outstanding service, they take care of you. Would definitely use again.Written March 2, 2025
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Victor K
8 contributions
Dec 2023 • Friends
It was a wonderful day. We were picked up at the hotel at 6:30 a.m. by Arnie, our tour guide.
He was super friendly and explained a lot to us on the long journey. We were really glad when we arrived that we were picked up so early. We had Chichen Itza relatively to ourselves at the beginning. Arnie explained everything to us really well and the tour was very informative. When we had seen most of the sights, the bus companies and mass tourism started to rush in. When it got really busy, we were really glad that we were allowed to leave this beautiful wonder of the world behind us and be taken to the cenote. There we were given 1-2 cold beers (for a fee) and we were allowed to swim in the cenote and you could swing in on a rope. (Changing rooms are available)
After swimming, we got hungry and went out to eat with Arnie in a delicious restaurant. Afterwards we drove through the city and he showed us a few neighborhoods and told us a bit about life in Mexico.
Unfortunately we didn't stroll through the city because we were so hungry after Chichen Itza that we needed to eat something quickly and that took quite a bit of time. We should have taken something with us instead of eating in Chichen Itza because the prices there were very overpriced but still delicious.
After the city tour we were taken back to the hotel. Thanks again to you Arnie! You did a great job, we laughed a lot and learned a lot that we will remember forever! I can recommend this tour to anyone who doesn't want to be in big bus groups and wants to learn something about the Mayan culture and life in Mexico! I hope we see each other again soon.
Best wishes
Lena, Sarah, Mario and Victor
He was super friendly and explained a lot to us on the long journey. We were really glad when we arrived that we were picked up so early. We had Chichen Itza relatively to ourselves at the beginning. Arnie explained everything to us really well and the tour was very informative. When we had seen most of the sights, the bus companies and mass tourism started to rush in. When it got really busy, we were really glad that we were allowed to leave this beautiful wonder of the world behind us and be taken to the cenote. There we were given 1-2 cold beers (for a fee) and we were allowed to swim in the cenote and you could swing in on a rope. (Changing rooms are available)
After swimming, we got hungry and went out to eat with Arnie in a delicious restaurant. Afterwards we drove through the city and he showed us a few neighborhoods and told us a bit about life in Mexico.
Unfortunately we didn't stroll through the city because we were so hungry after Chichen Itza that we needed to eat something quickly and that took quite a bit of time. We should have taken something with us instead of eating in Chichen Itza because the prices there were very overpriced but still delicious.
After the city tour we were taken back to the hotel. Thanks again to you Arnie! You did a great job, we laughed a lot and learned a lot that we will remember forever! I can recommend this tour to anyone who doesn't want to be in big bus groups and wants to learn something about the Mayan culture and life in Mexico! I hope we see each other again soon.
Best wishes
Lena, Sarah, Mario and Victor

Written January 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrotherPete
Coventry, UK180 contributions
Feb 2025 • Couples
Excellenŧ tour with Oscar Sanchez who had an encyclopedic knowledge of Mayan culture and history, as we discussed aspects of Chichen Itza I learnt far more than lay in my guide books. Oscar arrived for us early, ensuring we arrived before the big tour groups allowing less jostling for photographs. This also avoided long queuing which my wife's mobility issues would have caused her great pain and disruption. Oscar was attentive to our personal circumstances, and provided bottles of cool water and directed us to shaded areas of the site when possible. The cenote Oxman was gorgeously beautiful and less busy than others in the Valladolid area, swimming with fish whilst listening to the small birds flying around the partly enclosed space.
We had traditional Mexican food with the helping guidance of Oscar, at a restaurant in Valladolid town.
Great day out, recommend you "Travel in style with Oscar" to the Unesco world heritage site.
We had traditional Mexican food with the helping guidance of Oscar, at a restaurant in Valladolid town.
Great day out, recommend you "Travel in style with Oscar" to the Unesco world heritage site.
Written February 6, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaustuva A
Chicago, IL2 contributions
Dec 2023 • Family
We took a private tour to Chichén Itzá and a cenote from Cancun.
The booking and reservation was straight forward. Gabriela and Fernando were extremely prompt with their responses and patiently answered all our questions. They provided several tour options for us to select from. One important recommendation (and something I would advise others as well) was to try to leave the hotel early in the morning (around 6:30a).
Our guide, Jose Manuel, arrived punctually. The car was pretty new, clean and very comfortable for the 4 of us. While my family slept on the 2.5 hour drive to Chichen Itza, I was able to engage in a wonderful conversation with Manuel about the Mayan culture and the various other ethnicities in Central America. He was extremely knowledgeable and explained the history and culture of Mexico and the Yucatan peninsula, in particular.
We arrived at Chichen Itza right around the time the site opens and when it is not very crowded. This was a huge plus, because by the time we left the site 1.5 hours later it was packed with tourists and long lines to enter the complex. Manuel was able to take us around the main sites and provided detailed explanations about several aspects of the Mayan civilization and their interactions with other ethnicities. He even made sure that our twin 9-year olds were engaged and patiently answered their questions.
We then went to a cenote close by, where we swam. Again, we avoided big crowds by arriving early.
We finished off the tour with a wonderful lunch at a restaurant in Valladolid. We wanted to try delicacies from the Yucatán region; so Manuel took us to a local restaurant in the city. He made sure that all of our tastes (including those of our kids) were taken care of.
We were dropped off at our hotel around 4p; so, we still had enough time to head to the beach and enjoy the water.
Overall, it was a great experience. I would highly recommend this tour and want to appreciate the effort that Manuel put in to make sure that we had a great time!!
To families with kids, I would recommend a private tour to make it more personal. And as I have mentioned earlier, to leave early in the morning to avoid the crowds.
The booking and reservation was straight forward. Gabriela and Fernando were extremely prompt with their responses and patiently answered all our questions. They provided several tour options for us to select from. One important recommendation (and something I would advise others as well) was to try to leave the hotel early in the morning (around 6:30a).
Our guide, Jose Manuel, arrived punctually. The car was pretty new, clean and very comfortable for the 4 of us. While my family slept on the 2.5 hour drive to Chichen Itza, I was able to engage in a wonderful conversation with Manuel about the Mayan culture and the various other ethnicities in Central America. He was extremely knowledgeable and explained the history and culture of Mexico and the Yucatan peninsula, in particular.
We arrived at Chichen Itza right around the time the site opens and when it is not very crowded. This was a huge plus, because by the time we left the site 1.5 hours later it was packed with tourists and long lines to enter the complex. Manuel was able to take us around the main sites and provided detailed explanations about several aspects of the Mayan civilization and their interactions with other ethnicities. He even made sure that our twin 9-year olds were engaged and patiently answered their questions.
We then went to a cenote close by, where we swam. Again, we avoided big crowds by arriving early.
We finished off the tour with a wonderful lunch at a restaurant in Valladolid. We wanted to try delicacies from the Yucatán region; so Manuel took us to a local restaurant in the city. He made sure that all of our tastes (including those of our kids) were taken care of.
We were dropped off at our hotel around 4p; so, we still had enough time to head to the beach and enjoy the water.
Overall, it was a great experience. I would highly recommend this tour and want to appreciate the effort that Manuel put in to make sure that we had a great time!!
To families with kids, I would recommend a private tour to make it more personal. And as I have mentioned earlier, to leave early in the morning to avoid the crowds.
Written December 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice Z
2 contributions
Nov 2022
I have to say this tour is the best of the best from every aspect. I reached out on their website and got reply within 10 minutes from Rosa. She is highly professional, responded to my questions within minutes and was able to customize the trip to include one more cenote I want to visit. The fee structure is clear and reasonable with clearly written cancellation policy, no hidden charges and no need to pay upfront.
The day before the trip Frenanda texted the details of the trip which makes things very easy. Very professional, very efficient.
On the day of the tour, Irving picked us up 6:45 am right in front of our hotel. It is a private tour so we have the car to ourselves which allowed us to bring everything we need. Irving was simply amazing! He is professional, knowledgable, kind and patient. We started with him explaining the itinerary and we spent 2 and 45 minutes on the road with Irving answering our questions whenever we have any. When we arrive at Chichen Itza, Irving gave us a great guide on the Maya culture, the history and the architect itself. This is exactly what I need and Irving brought a private tour guide to a whole new different level with his knowledge. After that we went to two cenotes where Irving brought us life jackets, helped us secure our bags and also took care of all tickets so we do not need to worry about anything. The lunch in a local restaurant of Volladolid was also perfect, Irving explained the traditional dish carefully and we enjoyed every bite!!
I would recommend it to everyone who really want to understand what they see and want to make the best use of their time. It is a tour that you will never forget.
The day before the trip Frenanda texted the details of the trip which makes things very easy. Very professional, very efficient.
On the day of the tour, Irving picked us up 6:45 am right in front of our hotel. It is a private tour so we have the car to ourselves which allowed us to bring everything we need. Irving was simply amazing! He is professional, knowledgable, kind and patient. We started with him explaining the itinerary and we spent 2 and 45 minutes on the road with Irving answering our questions whenever we have any. When we arrive at Chichen Itza, Irving gave us a great guide on the Maya culture, the history and the architect itself. This is exactly what I need and Irving brought a private tour guide to a whole new different level with his knowledge. After that we went to two cenotes where Irving brought us life jackets, helped us secure our bags and also took care of all tickets so we do not need to worry about anything. The lunch in a local restaurant of Volladolid was also perfect, Irving explained the traditional dish carefully and we enjoyed every bite!!
I would recommend it to everyone who really want to understand what they see and want to make the best use of their time. It is a tour that you will never forget.
Written November 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Destination605599
1 contribution
Oct 2024 • Couples
Fabulous tour! Carlos our guide was personable, knowledgeable and an excellent driver and guide. He taught himself English and it is outstanding. He was teaching us some Mayan words and sounds. We altered the itinerary a bit and he was agreeable. We are really glad our pick up time was early because as we were leaving Chichen Itza, the big bus loads of tourists were just arriving. One of the reasons for the somewhat high price is the private toll road fee (we were basically the only car on it for miles) and the admission fees to the sites. At the Paladar de Cura restaurant, Karina our server was quite helpful—especially with the habanero pepper. We really enjoyed our day and are glad we made it private.
Written October 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selena R
1 contribution
Nov 2024 • Couples
This tour was worth it all. Irving was an AMAZING Tour Guide. Gracias por todo Irving! My husband and I had one of the best experiences of our lives touring Chichen Itza, swimming in a beautiful cenote, and having some of the most delicious authentic food in Yucatan. Even before our pickup, we received detailed communication letting us know what to expect for the day of and they were incredibly flexible with our request to return as early as possible to Cancun. Irving was on time (patient with us running late that morning too lol) and he was personable- I'm a huge history nerd and he chatted with me most of the 3 hour car ride to Chichen, making the ride go by fast. He had cold waters for us, gave us so much insight behind the subtly symbols at Chichen, took amazing photos of us, and was super accomodating to our pace and needs. My husband and I are so appreciative of this experience and we would recommend this private tour to anyone who values flexibility, quality, and culture.
Written November 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbarbee405
Monroe, LA4 contributions
A group of 6 of us did this tour, cenotes, and lunch with Oscar and I’ve never had a better time! Oscar went above and beyond catering to all our needs. He was prompt and courteous. The ruins were such a treat, Oscar was so knowledgable guiding us through the site. We came with two 12 year olds who were fascinated by his knowledge the entire time. Next we went to the cenotes where Oscar cared for all of our belongings. We had so much fun during our refreshing dip after walking around the ruins. Next he took us to the most delicious restaurant with sooooo many delicious options 100000/10 I would absolutely recommend this tour and Oscar to anyone. Our family had so much fun.
Written March 21, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg T
High Wycombe, UK23 contributions
May 2024 • Family
We loved our day spent at the Chichen Itza archaeological site and the Cenote.
Our guide Jonny Fernandez was exceptional. Punctual with timings, polite and professional, making sure we're comfortable throughout the whole journey. Plus, he's a great photographer and took amazing photos for us, to help us remember this special day.
We managed to get there an hour before all the buses arrived and got to see the Chichen Itza before it got flooded with tourists.
Although the private tour was more expensive than the bus tour, it was money well worth spending to make the experience more pleasant, especially as we were travelling with young children.
The visit at the Cenote was also a great part of the trip and swimming in the cool water was much needed after a morning in the heat.
The food at the restaurant was delicious and well organised.
Overall, we had a great day, getting to experience the wonders of Yucatan and we would highly recommend it.
Our guide Jonny Fernandez was exceptional. Punctual with timings, polite and professional, making sure we're comfortable throughout the whole journey. Plus, he's a great photographer and took amazing photos for us, to help us remember this special day.
We managed to get there an hour before all the buses arrived and got to see the Chichen Itza before it got flooded with tourists.
Although the private tour was more expensive than the bus tour, it was money well worth spending to make the experience more pleasant, especially as we were travelling with young children.
The visit at the Cenote was also a great part of the trip and swimming in the cool water was much needed after a morning in the heat.
The food at the restaurant was delicious and well organised.
Overall, we had a great day, getting to experience the wonders of Yucatan and we would highly recommend it.
Written May 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J & T Adventures
Hillsboro, OR116 contributions
Nov 2024 • Couples
First time using them and My Quest Concierge hit it out of the park. We booked the Chichen Itza, Cenote swim, and Valladolid private tour for the four of us. Carolina was great in communicating with us before our tour. Eric was our tour guide, and he is a local High School history teacher, he was AMAZING! His knowledge of the Mayan culture and history was so appreciated and really tied what we saw to the history.
The best part is you leave early at 6:30 AM and take the toll road. This puts you at Chichen Itza right at opening. You miss all the crowds and heat, finishing before the masses arrive. Great for pictures without the crowds.
Swimming at Cenote Oxman was awesome. Open to the sky with tree roots reaching the water, it is a very special place. Again, we got there early and only had 10 other people in the water with us.
Finished up in the town of Valladolid, established in the 1560's, a beautiful town with lots of charm. Eric took us to a local restaurant (included in the cost) and the food was authentic and fantastic. Of course, you have to have ice cream in the town square to finish! The beauty of a private tour is that you go at your own pace.
We will be back in April in 2025 and will be scheduling another day with My Quest Concierge, I recommend you do the same for a very personal experience of Mexico
The best part is you leave early at 6:30 AM and take the toll road. This puts you at Chichen Itza right at opening. You miss all the crowds and heat, finishing before the masses arrive. Great for pictures without the crowds.
Swimming at Cenote Oxman was awesome. Open to the sky with tree roots reaching the water, it is a very special place. Again, we got there early and only had 10 other people in the water with us.
Finished up in the town of Valladolid, established in the 1560's, a beautiful town with lots of charm. Eric took us to a local restaurant (included in the cost) and the food was authentic and fantastic. Of course, you have to have ice cream in the town square to finish! The beauty of a private tour is that you go at your own pace.
We will be back in April in 2025 and will be scheduling another day with My Quest Concierge, I recommend you do the same for a very personal experience of Mexico
Written November 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian M
1 contribution
Apr 2024 • Couples
Private Tour was amazing and our tour guide Juan was great and very knowledgeable during the whole tour. He answered all our questions and showed us amazing spots for photos during trip at Chichen Itza. Would definitely recommend waking up early to get there before the crowds for amazing pictures. The restaurant we ate for lunch, Paladar De Cura, was also very good and food (the chile relleno was our favorite) was ready basically as we arrived (tour guide ordered ahead of time, which was greatly appreciated). The Oxman Cenote was great as well and we beat the bus tours so it was basically empty. Valladolid was very nice and the church in the town square makes for a great picture. Overall, we would recommend this tour to anyone who wants a private tour. The My Concierge team (Carolina, Gabby and Maria) were great with organizing and communicating with us ahead of time to schedule pick up and answered any questions we had.
Written April 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
They picked us at 07:30 because we choose this way to have a better breakfast. It was a little crowded but not bad.
You can choose what time you want. The earlier the better because of crowds.
Written August 14, 2023
Hello! I was wondering how many people are at the private tour. Many thanks
Written April 9, 2023
“Private Tour” meant, the 4 of us had a private Driver. We were on our own time schedule. Unlike being in a tour bus, that makes many stops at many hotels, and being on the tour bus’ schedule. I highly recommend it.
Written April 10, 2023
Do you pickup at 5-Star Hilton Tulum Riviera Maya All-Inclusive Resort @ Carretera Cancun Tulum 307, ROO
77774, Tulum, Mexico ?
Written June 25, 2022
They pick up at most resorts/hotels. You can contact them directly from the site to inquire for certain if your hotel is not in the drop down selection
Written June 27, 2022
We would like to book a tour, but we are traveling by Disney cruise line. Can you pick us up at the port where the Fantasy ship docks and return us to the ship after the tour?
Written April 18, 2022
Go on their website and discussed with them over chat. They do tailor made excursion and AirPort pick ups so I cannot see why not.
Written April 20, 2022
Depends on your group size-since it was just three of us, we had a Mercedes sedan.
Written March 8, 2022
Bonjour,
Concernant la visite est-il possible d'être accompagné par un guide parlant français ?
Merci d'avance
Written February 23, 2022
Safari42024426505
Boise, Idaho
what is the actual name of your tour company, besides Viator the consolidator company. gracias.
Written February 16, 2022
Hello do you pick up from Catalonia Royal Tulum for this excursion thank you
Written January 23, 2022
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.