Playa del Carmen Tours
Tour Xplor desde Playa del Carmen
4.5

Tour Xplor desde Playa del Carmen

By NexusTours
Recommended by 95% of travelers
95% of reviewers gave this product a bubble rating of 4 or higher.
About
from
$175.00
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 5-99, max of 99 per group
Duration: 10h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Lunch
  • Transportation, only from/to centrally located Hotels in the Playa del Carmen area
  • Meal
  • Non-alcoholic drinks
  • Entrance fees, Safety equipment, 6 activities, Locker
  • Entry/Admission - Playa del Carmen
What's not included
  • Towels & tips.
  • Photos
  • Souvenirs


Start:Multiple pickup locations offered.
    Pickup details
    • Transportation included only from/to main Hotels located in Playa del carmen city.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        • Infants must sit on laps
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5359P109

        • Confirmation will be received at time of booking
        • Wear swimsuit, comfortable beach clothing and water shoes. Bring a change of clothes and towel. Sunscreen and insect repellant must be free of chemicals and biodegradable to be used in the Park. Some activities are not recommended during pregnancy, persons with heart disease, diabetes, epilepsy, asthma, hypertension or claustrophobia.
        • Minimum age: 5 years. Child price applies between 5 – 11 years old, but must show official ID. Only over 18 ´s with proof of driving license may drive the amphibious vehicles.
        • Minimum age required for Hammock Splash activity: 6 years.
        • At Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs. and a maximum of 300 lbs. The circumference capacity of the harness belt is 51 in and 27 in for the legs.
        • Transportation included only from/to centrally located Hotels in Playa del Carmen City.
        • It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
        • No heart problems or other serious medical conditions
        • Travelers should have a moderate physical fitness level
        • This tour/activity will have a maximum of 99 travelers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5359P109

        Reserve your spot

        Similar experiences

        Itinerary
        • 1
          This tour is The adrenaline junkie’s ultimate challenge! Discover the sights of the surrounding land, trees, and caves from a completely new perspective, with Tour Xplor in the Riviera Maya. Xplor will take you above, below, and even through the earth. Paddle on a raft over crystal clear waters, navigating through caves, and amongst impressive rock formations. Experience the adventure of conquering all different terrains in a 5 mile journey through the exotic Caribbean jungle. Explore eight caverns in a mighty two-seater amphibious vehicle. Swim through the most mysterious routes, surrounded by breathtaking stalactites and stalagmites. And if that isn’t enough, soar above it all on a 14 platform zip-line circuit with a few water landings thrown in to refresh your senses. This action packed tour will leave you anything but bored! Remember to stop at some point and enjoy your buffet-style lunch and refreshments.
        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • NexusTours
          3,808
          Mexico
          Joined in February 2011
        • jjena75
          0 contributions
          1.0 of 5 bubbles
          Unprofessional, and cheaters. DO NOT Book any tour/services thru these guys
          I had a family medical emergency and We had to cancel the tour. They're not processing the refund after multiple follow-ups. I had my original flight# on the air port transfer pre-paid reservation. They denied me the transfer because the flight# was incorrect. No communication regarding this were sent to me and on top of it they expect you to confirm the flight# 2 days before. These guys are the most unprofessional people I have seen in my life. They're looking for reasons to CHEAT you. DO NOT Book any tour/services thru these guys.
          Written June 18, 2024
        • 16averyp
          0 contributions
          1.0 of 5 bubbles
          Late Pick Up
          Transfer car was 17 minutes late. Transport vehicle was old and broken. Will not use again Will use or recommend Nexus in future
          Written June 16, 2024
        • Scott M
          0 contributions
          1.0 of 5 bubbles
          Take a taxi instead of Nexustours.
          Our plane was delayed by 3 hours. When we arrived, there was joined there to meet us. We ended up getting a ride to the Iberostar Coral Level with a random guy in his van after about an hour. When we were leaving 2 weeks later, they sent a guy in his own small personal vehicle, which barely held us and our luggage. We paid for private “luxury” transportation. What a joke.
          Written June 4, 2024
        • Gary D
          0 contributions
          5.0 of 5 bubbles
          Nexus Tours, Cancun. QR, Mexico. Ivan
          Our driver on the return to CUN was Ivan. He was under intense time pressure because of his dispatch schedule, yet he was courteous, efficient, and kind. High recommendation for Ivan and Nexus.
          Written May 31, 2024
        • AuntyJ
          0 contributions
          5.0 of 5 bubbles
          This was hands-down our favorite excursion - EVER ! Do NOT Miss this epic experience !
          This experience takes you through a short hike in the jungle on your way down to the caverns. We walked and floated through the refreshingly cool, perfectly clear water with an able guide and photographer. We witnessed the immense stalactites and stalagmites all around us, the magnificent ancient formations were absolutely astounding. Our wonderful, knowledgable, kind (and thankfully strong) guide Mich and our photographer assisted each of us as needed. We were provided with wetsuits, lifejackets, water shoes, and helmets, as well as a tasty home cooked lunch after our cavern walk. We could not have asked for a better experience, our guide Mich patiently explained everything before and during our adventure, pointing out the wildlife we were seeing, and the ways we can help protect such treasures. Clearly Mich loves people, his job, and his country. If you go, call ahead and request Mich, you won't be sorry.
          Written May 30, 2024
        • U1887AXstevef
          0 contributions
          2.0 of 5 bubbles
          Good for getting to the hotel, but they didn't show up to get us back to the airport
          They will always be there to get you from the airport, however beware when you need to get back to the airport our operator didn't show up and then told dispatch we weren't at the hotel for the pickup time. they had our phone number, they had the hotel number and everthing was confirmed the day before I suggest you use a taxi instead of them for pickup/drop off..its cheaper as well! We won't use them again
          Written May 27, 2024
        • R7049XCkimberlyc
          0 contributions
          1.0 of 5 bubbles
          NEVER SHOWED UP
          I am writing this as I take a $80 TAXI back to the airport! Nexus was suppose to pick us up at 12:30. We checked out of our resort at 12 and sat down right in front of where they pick you up. They did not show!!! Nobody ever showed and when I talked to the Rep he said they marked us a no show and we were on our own now. My husband and I have more OCD than anyone on the planet. We are late to NOTHING..EVER! We WERE there well before pick up time. Will NEVER use them again and hopefully if you’re reading this, you won’t either. Will obtain a receipt from taxi and hopefully recoup some money
          Written May 18, 2024
        • swfields
          0 contributions
          1.0 of 5 bubbles
          PISSED AND UNCOMPENSATED!!
          DO NOT PURCHASE ANYTHING FROM THIS COMPANY!! I purchased an Ocean Triple Excursion supplied by Chukka for $548.60 for my girls and I. When we arrived at Chukka we were told that you need a top and shorts for the zipline. My girls had on swimwear. On there website and the confirmation I received via email it stated to wear comfortable clothing. It stated nothing about any particular required clothing for any activity. I had to purchase a top and shorts for my 3 girls that was $20.00 just to start the excursion and find out the Hammock Splash and Power Snorkel (that was included in the excursion) was not available. These were two activities my girls really wanted to do. I would not have purchased this excursion if these two activities were not included. The horseback ride activity was late starting. When we got back from horseback riding we were supposed to eat lunch. However, we were late getting and the next activity (catamaran and power snorkel) was starting. Therefore, we were told to just grab our food and had to the catamaran boat. We could not sit down and enjoy the lunch. Instead, we had to eat while holding our plates in our laps while people were partying and bumping into us wasting our food. Then we were told when we stop to snorkel that the power snorkel was not available and had no been available for a while. I am pissed. I I have been going back and forth with Emmanuel Castillo (who assured me that he would take care of me) for a month and a half now. Every time I speak with him or he email me he tells me that the refund is in the final processing stage with accounting. It does not take this long to get a refund. I am getting nothing but a run around. The last email he sent me on April 26, 2024 and he told me the refund was processing and they he would keep a close eye on it. That is a bunch of BS. I have called and emailed since then and I am always told that he will call me back. Of course that never happens. He is now not answering my calls or emails. I have been a loyal customer for several years now and I am very disappointed in the treatment/service or non-service I am receiving and not receiving. This is no way to treat your customers who are spending their hard earned money for enjoyment just to not received what they have paid for and no refund. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. This is not an honorable company to give your money to.
          Written May 15, 2024
        • SBedri
          0 contributions
          1.0 of 5 bubbles
          No Show !!!
          Nexus did not send transport for our family of 6 adults and two children on our day of departure. We sat in the lobby of Viva Wyndham Playa del Carmen and waited and waited. Agent in Canada sent me email also confirming our transport to pick us up at 3:40 p.m. At about 4:10 p.m. my daughter contacted West jet who took down the details and promptly hung up on her . Coincidentally 10 minutes later a van showed up claiming to have been sub contracted by Nexus . We spent another 10 minutes providing driver with our names so that he could fill his voucher to Nexus tours . The drive was busy and we were on edge worrying that we would miss our flight . Driver did not even know what terminal . We had to use roaming data to get information of terminal . When we arrived we gave the driver $60 pesos and he stated he needed more $$$ . We had no choice because he wasn't going to release our luggage in the trunk . We scrambled for more and gave him another $80 pesos. We were the last to check in and that went smoothly . Terrible experience. The resort staff did not lift a finger up provide assistance. They watched us sitting there and then scramble . Mexico wasn't a good experience!!! West jet Nexus tours Please respect peoples time and hard earned money .
          Written May 13, 2024
        • benjaminmC4853HJ
          0 contributions
          1.0 of 5 bubbles
          We’ll never book with Nexus again!
          Don’t book! My wife an I did a lot of trips across various countries and with various tour agencies - and it’s always been fun. Not with Nexus. Of the 8 hours of our Isla Mujeres trip we spent 3 hours (!) waiting for logistical processes (waiting for check ins, boat etc.). They were badly organized. In the end we had to take an Uber to get back to our hotel in time. They sold us the tour as a family trip and told us our 5 year old daughter was a „full“ passenger having to pay 110 Dollars. What they did not tell us: She wasn’t allowed to do any activities in the boat. So we paid 110 Dollars for two glasses of orange juice and some fries. When we described the problem they (in our case an employee called Angel) did not try to help us but only blamed their “partners“. We‘re really disappointed and won’t book with Nexus ever again.
          Written May 8, 2024
        • 312dech
          0 contributions
          5.0 of 5 bubbles
          Transfer arrangements
          Laura was so helpful, I would recommend her, sort things out very quickly and easily 5x. Contact via WhatsApp whilst she was not at the resort.
          Written May 8, 2024
        • 447natashaa
          0 contributions
          5.0 of 5 bubbles
          Montse is the best!
          Montse Hurtado is super nice and easy to work with. We had a great time on the catamaran that we booked for our wedding! The marina check in and check out wasn’t the smoothest and I expressed my concerns with Montse. She listened and tried her best to help! I appreciate all the patience Montse had with my big wedding group! Thank you so much!
          Written May 7, 2024
        • 364linar
          0 contributions
          1.0 of 5 bubbles
          Absolutely horrible!!
          I never write reviews but this company was so awful. Their lack of organization and communication turned an otherwise amazing trip into a headache. Even after confirming our shuttle pickup time, the shuttle never showed up. When I went to speak with the representatives they continued to pass me off to the next person. The representative, Will, that had confirmed my shuttle the day before told me there were no shuttles available and that I had to take a taxi. He was extremely rude and walked away from me mid conversation. I had already paid for the shuttle service at this point. Do yourself a favor and avoid this company!
          Written April 30, 2024
        • Judy B
          0 contributions
          1.0 of 5 bubbles
          Rude attendant
          I arranged for a shared shuttle from the airport to my resort. The man who was checking me in didn't greet me (after I greeted him) just held up his phone to scan my ticket. I tried showing him my email confirmation, he shook his head in annoyance and said "no the voucher" rudely. I tried opening the Nexus app as to pull up the voucher, but it was taking a while to come up. The man rolled his eyes and went from annoyed to angry. I tried to show him my phone and explain the app was taking a while at which point he raised his voice at me and snapped "they gave you a booking number. What's your booking number". At that point I just showed him my email confirmation again and he finally, upon seeing the confirm number, looked me up and confirmed my ride. He had me stand off to the side to wait for others. After 40min the shittle arrived. The man completely ignored me and walked two other women who checked in about 30min after me to the shuttle, looked at me then just walked back to his station. Another attendant with Nexus noticed the situation and came to me to re-confirm my ride and walked me to the shuttle. I have no idea why the original attendant had such a nasty disposition but it was unacceptable. I had booked my departure transportation through them as well, but have canceled.
          Written April 28, 2024
        • Momof2Prncesses
          0 contributions
          5.0 of 5 bubbles
          Amazing Experience
          We did the Cenote and Turtle Excursion, it was an amazing experience. We also want to give a shout out to Luis Hernandez!!! He was so very helpful not only with booking this tour but helping us find a great restaurant to try. Definitely a memorable experience with the family
          Written April 28, 2024
        See all 3,808 reviews
        These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Most Recent: Reviews ordered by most recent publish date in descending order.

        Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

        Popular mentions

        4.5
        4.5 of 5 bubbles23 reviews
        Excellent
        20
        Very good
        2
        Average
        0
        Poor
        0
        Terrible
        1

        l1lbill
        Crawley, UK4 contributions
        5.0 of 5 bubbles
        Booked Delphinus and Xplor as a package through Jimmy at our hotel, the Royalton Splash.

        Jimmy was helpful and explained all about the packages.

        Transport was perfectly timed, lovely clean van and the whole day was a great experience.

        Thanks Jimmy and Nexus
        Written September 5, 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear l1lbill Thank you for choosing NexusTours and for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Cancún and that our team, especially our representative Jimmy, went above and beyond to make your stay memorable and unique. We love seeing our guests share their special moments with us on social media! Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos. We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written September 5, 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Juan R
        3 contributions
        5.0 of 5 bubbles
        Jan 2020 • Couples
        This trip was excellent because of oscar. He recommend Chichen-itzá and xplor fuego. They were amazing. Chichen-itzá is part of the new 7 wonders of the world. So worth it. Made my 30th birthday one to remember for life
        Written January 15, 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear traveler We are happy to hear that you enjoyed your vacations, thank you for your review. Our mission is to give our clients the best and make your vacations the best experience ever. We are in 19 countries and 56 destinations. We will be glad to keep been with you on your future trips. We invite you to follow us on our social media @NexusTours to get inspired for your next trip. We will be excited to see your amazing pics, please feel free to tag us. #NexusTour, Your local experts! Kind Regards
        Written January 15, 2020
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Milan B
        1 contribution
        5.0 of 5 bubbles
        Dec 2023 • Family
        I recently had an amazing Xplor Fuego tour that i booked in Barcelo, with my rep Stephanie. It was an absolute blast, and I recommend it. Stephanie was both friendly and professional. Her expertise and warmth added to the overall experience, making it even more enjoyable. If you're into exciting activities, the Xplor Fuego tour is a must-try, and Stephanie's guidance made it all the more memorable. Don't miss out on this unforgettable adventure!
        Written January 5, 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear milanb802 Thank you for choosing NexusTours and for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Cancun and that our team, especially our representative Stephanie, went above and beyond to make your stay memorable and unique. We love seeing our guests share their special moments with us on social media! Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos. We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written January 23, 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        C.T.
        1 contribution
        1.0 of 5 bubbles
        Nov 2019 • Family
        So we booked our a tour through sunwing representative and its part of Nexus company for XPLOR. We booked for 6 people for 7am bus pick up today nov 9. As we gave the receipt to the bus driver he said only 3 people were booked to get pick up. We told him no we have receipt and its for 6 people. He told us only 3 can go on the bus and the other 3 were booked for 10 am pick up and its not even in our hotel its all the way to coco bongo pick up. Now we talked to the representative and said that he made transportation arrangement at 10. So now we're all waiting until 10 probably wont get there until 11 or so and we only have until 5 to do all the activities. We f**** paid so much to do half day and everyone is already in a bad mood. The representative said that the office made a f**** mistake booking it. O wouldve understand if they told us when we booked it and not on the day of we were leaving because we woke up so early, rushed breakfast just to get on the bus. we didnt even drink last night cus we know that we had to wake up early. It is very inconvenient. I Would probably not book with them in the future. Waste of money. Find somebody else to book your excursion if you can!!!
        Written November 9, 2019
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Cheyzerr T We appreciate that you have taken the time to send us your comments, for NexusTours the experience of each of its clients is always very important, we are sorry that yours has not met your expectations, we assure you that every day we work to be better for each of our customers We are at your service and we hope you give us the opportunity to serve you again in the future. Please, if there is anything else we can do for you; do not hesitate to let us know. Regards,
        Written November 12, 2019
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Jonathon M
        1 contribution
        5.0 of 5 bubbles
        Feb 2024 • Couples
        The service was amazing it was easy to book. Everyone is very friendly. Everything is safety first. Transportation was a little long but our resort wasn’t close.
        Written February 23, 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear jonathonm607 Thank you for choosing NexusTours and for taking the time to share your feedback with us. We truly value your comments, for they help us to continuously improve our services and exceed our customers' expectations. We are thrilled to hear that you had an unforgettable experience in Cancun and that our team went above and beyond to make your stay memorable and unique. Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos on social media. We love seeing our guests share their special moments with us! We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written February 28, 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Anthony J
        1 contribution
        5.0 of 5 bubbles
        Jan 2024 • Couples
        The park was amazing!
        Go at night
        The buffet was excellent too
        Our agent Luis Fernando gave us spot on recommendations for this activity and a couple of others
        Written January 14, 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear anthonyjC6552SA Thank you for choosing NexusTours and for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Cancun and that our team, especially our representative Luis Fernando, went above and beyond to make your stay memorable and unique. We love seeing our guests share their special moments with us on social media! Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos. We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written January 24, 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        ehsan s
        1 contribution
        4.0 of 5 bubbles
        Dec 2023 • Couples
        Xplor is a good place to enjoy your vacation special for those like adventure.
        Thanks, Oscar for supporting us during the tour when we have a question.
        Written December 26, 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear ehsans554: Thank you for choosing NexusTours and for taking the time to share your feedback with us. We truly value your comments, for they help us to continuously improve our services and exceed our customers' expectations. We are thrilled to hear that you had an unforgettable experience in Cancun and that our team went above and beyond to make your stay memorable and unique. Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos on social media. We love seeing our guests share their special moments with us! We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written January 7, 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Eden M
        1 contribution
        5.0 of 5 bubbles
        Sep 2023 • Friends
        Great experience to be active and enjoy with friends. We had a blast!
        Me and my friends did the night excursion - loved every moment
        Written October 8, 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear 179edenm Thank you for choosing NexusTours and for taking the time to share your feedback with us. We truly value your comments, for they help us to continuously improve our services and exceed our customers' expectations. We are thrilled to hear that you had an unforgettable experience in Cancún and that our team went above and beyond to make your stay memorable and unique. Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos on social media. We love seeing our guests share their special moments with us! We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written October 11, 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Dustin V
        1 contribution
        5.0 of 5 bubbles
        Apr 2023
        Will was amazing to work with. Made it really easy to get coordinated and set up for our tour. Coming back again this year and working with him again
        Written September 4, 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear 339dustinv Thank you for choosing NexusTours and for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Cancún and that our team, especially our representative Will, went above and beyond to make your stay memorable and unique. We love seeing our guests share their special moments with us on social media! Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos. We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written September 5, 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Jill B
        2 contributions
        5.0 of 5 bubbles
        Aug 2023 • Friends
        I have a great service by Alexis Herrera. He is a great representative to the company. Thank you for your help.
        Written August 26, 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Hello dear S319JIjillb Thank you for choosing NexusTours and for taking the time to share your feedback with us. We are thrilled to hear that you had an unforgettable experience in Cancun and that our team, especially our representative Alexis Herrera, went above and beyond to make your stay memorable and unique. We love seeing our guests share their special moments with us on social media! Don't forget to tag us @NexusTours or use the hashtag #NexusTours when sharing your photos. We look forward to the opportunity of welcoming you back to any of our amazing destinations soon. If there is anything we can assist you with, big or small, please don't hesitate to contact us. See you soon! Alejandro Vázquez Corporate Director of Guest Experience NexusTours
        Written August 29, 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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        Tour Xplor desde Playa del Carmen provided by NexusTours

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