This was a very interesting, educational, and entertaining tour. The guide was very knowledgeable and gave us some really great insights into the amazing chronology-aligned design of Chichen Itza. We had a wonderful experience.

Raul and Jose took care of us very well during our trip to Chichen Itza, cenote, and Izmal. Actually, we didn't have Izmal originally in the itinerary, but we asked them if they could take us and they did. They picked us up on time at 7am from our hotel. They stop to grab a coffee on the way per our request. We arrived early to Chicken Itza, they took care of getting us the tickets. We recommend getting early to avoid crows. Raul was providing valuable information along the way and providing tips to avoid crowds. When we returned to the van after Chicken Itza, they had cold water, soda, beers, and a cold wet towel to refresh. We enjoyed our tour and recomend Raul and Elite tours to anyone visiting the region.

I used Merida Elite for round-trip transfer from Merida airport to my Merida hotel. Everything went completely smoothly; my flight in was long delayed but their driver was waiting for me, and the driver was at the arranged time on the way back. Both were friendly and helpful. What impressed me most was the company's professonalism and communication. I had questions before arrival that they answered promptly and clearly, and when I needed to reschedule my return the process was totally smooth and their clear confirmations were reassuring. I recommend them highly.

Vicente is such an amazing guide. His vast knowledge of Mayan history was such a gift. My daughter (16) and I (mom) felt so taken care of by Vicente and Alejandro the driver. They always made sure we had snacks and water, and even provided us with a chilled cloth for our faces after touring Uxmal in sweltering heat. The private tour allows you to go at your own desired pace. Uxmal was an amazing site and allows you to be up close and personal with the ruins. Choco Story is a bit of a museum feel with an animal sanctuary added. The chocolate ceremony and tasting was very nice. Lunch was also delicious at a nearby restaurant. We cannot thank Vicente and Alex enough for our incredible day trip! So worth every penny!

Our experience with this transport company was perfect. Our driver was there to meet us with a sign at the airport. He was friendly, reliable and wonderful. Benito came to pick us up and gave us some excellent information about the City, its history and its culture.. Both drivers were so professional. They were early and absolutely wonderful to deal with. I highly recommend this company for airport transport.

This was our family reunion just my siblings and me. It was their first time in Mexico and our first time visiting La Peninsula de Yucatan. Vicente (our tour guide) and Aby (our driver) made the difference. It was a hot Yucatecan day and they brought a cooler with water, pop and snacks. We were told a lot of information from the Mayan culture and specifics on Chichén Itzá. From picking us up at the hotel to lunch and bringing us back to the hotel we felt safe, welcomed and eager to come back with these gentlemen in our next visit to Yucatan. I highly recommend Vicente and Abi they are just awesome.

The pickup at Hotel was early and prompt. Gentleman was very cheerful and friendly. We conversed as old friends, as he proudly talked about his beloved Merida.

We booked a round trip from Merida airport to our centro located hotel. Confirmations were received and at arrival, we got a phone call confirming where to meet our driver. We then needed to alter our departure schedule and it was easily done, with a text confirmation. The drivers were courteous, and drove safely through the challenging streets of central Merida. We could have saved a few pesos with a taxi, but a pre-planned and ready-to-go transfer was worth it.

The booking was easy and clear, all questions were answered and arrangements for pick up was easily sorted out. Driver Alex and guide Vicente arrived on time and were friendly and immediately offered us refreshments for the long drive ahead. Along the way we were told the story of the re-discovering of the ruins and some of the colonial history... showing us pictures of the early drawings and photos of the restoration efforts. At the site he told us of the Inca and Mayan people and the mystics and legends they followed. Very informative and descriptive guide! Next came cold towels, more drinks and snacks and a short drive to Cenote Ik Kil. Lunch buffet was small, but adequate. Definitely enough to eat and was tasty.. try the "monkey blood drink" tart and refreshing (no actual monkey though) Cenote was BEAUTIFUL! Clear water, not too crowded. Magical.

It was an incredible experience! Definitely glad we opted for a private tour! Beautiful place and Vincente was so knowledgeable and fun to spend the day with!!

This was an extremely well-run tour. They came to pick us up promptly. Carlos, our guide, spoke excellent English for those of us who needed it, and smoothly went back and forth between English and Spanish. He was very knowledgeable about the history of the Maya and about Chichen Itza in particular. Since we were less interested in swimming in a cenote as part of the tour, he allowed us extra time at the archaeological site, and so we were able to cover more ground, going to both the main site that everyone sees, but also going to through the woods to the Caracol area. He gave us details that we didn't know (even though we are pretty knowledgeable about Maya history and archaeology), and also was personable and answered all of our questions. When we returned to the car, hot and sweaty, he and the driver were there with snacks, cold drinks, and cold wet towels to meet us. We then went to one of the cenotes for lunch and took a few pictures (again, swimming was an option that we turned down) and came back to the hotel. This was not an inexpensive tour, but if you have a group (there were five of us), it was actually quite reasonably priced. Added benefits: we already had tickets, and so didn't have to wait in line, and we got in early before all of hordes of tour buses. What a line was waiting to get in as we were just leaving! All in all, an excellent tour by a company I would very much recommend.

Went on a private tour with my family of five; cost around $150 USD per person. Vicente was our guide, and Alex was our driver. Alex and Vicente picked us up at our AirBNB in Merida and drove us to Chichen Itza (1.5 hour drive). Alex was a great driver, and Vicente gave us a wonderful history lesson of the region. The access road to Chichen Itza (appx one mile) was lined on both sides with vendor stalls selling trinkets and carvings. Since we were on a tour bus, we were able to park at the entrance and avoid walking past the stalls. Inside the grounds, there were hundreds of vendor stalls selling the same trinkets. The vendor stalls are interfused with the ancient temple grounds, which gave it a feeling of being a flea market rather than a sacred site. The vendors hold up trinkets and yell out, "One Dollar." If you give a dollar and take the trinket, the vendor will tell you that it's a dollar to look at the trinket and then demand more money to purchase it. If you try to give it back, they will refuse. Vicente led us around to the temples and playing field, stopping at various points to show us things we certainly would have missed without a guide. He also told us more about the history and customs of the temples. We spent about two hours at Chichen Itza before going to a cenote. At the cenote site, we had a buffet lunch and swim in the water. The lunch was decent, but nothing to write home about. It was easy to get into the cenote water, after making it down several flights of stone steps. The water was a great temperature: not too cold and not too hot. Overall it was a wonderful adventure. Highly recommend this tour company!!

Our guide, Vicente, was great. He was knowledgeable and gave us good information but was also aware when we were ready to move on. We won’t soon forget this trip. Chichen Itza is amazing, and the cenote was beautiful and refreshing. The buffet was fine, nothing special. Another local restaurant with better food would make this tour perfect.

Good transport. Guide really knew his history & covered many things. Great lunch. Very happy with the tour.

Excellent private tour. Early departure from our Merida hotel helped beat the crowds that eventually appear at Chichen Itza. Our half-Mayan guide, Raul, spoke excellent English and gave an interesting presentation on Mayan cosmology, culture and traditions on the ride there. His explanations of the symbology represented in the reliefs on the pyramids, temples and other structures really enhanced the experience of visiting the ruins of this magnificent Mayan city. After a buffet lunch of Yucatán cuisine, we got to enjoy a refreshing dip in the cool waters of the Ik-Kil Cenote, again one step ahead of the crowds of visitors to follow. Roger, our driver, skillfully navigated our return trip to Merida by a different route that passed through several small villages established around cenotes.