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Cancun Tours
Transfers in Private MiniVan wi fi on board
5

Transfers in Private MiniVan wi fi on board

By STP Caribe
Recommended by 97% of travelers
97% of reviewers gave this product a bubble rating of 4 or higher.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-120
Duration: 30–90 minutes
Start time: Check availability
Mobile ticket


  • Private transportation
  • WiFi on board
  • Air-conditioned vehicle
  • Bottled water
  • Facial Towels
  • ONE WAY TICKET
What's not included
  • Does not include ferry ticket or taxi service for services to Holbox


Start:Traveler pickup offered.
    Pickup details
    • TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.
    Airport pickup offered
    During checkout you will be able to select from the list of included airports.
    • Cancun Airport, Cancun Mexico
    End:This activity ends back at the meeting point.

      • Not wheelchair accessible
      • Stroller accessible
      • Service animals allowed
      • Infant seats available
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 219342P2

      • Confirmation will be received at time of booking
      • Most travelers can participate
      • This is a private tour/activity. Only your group will participate

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 219342P2

      From
      $61.00
      per group (up to 6)
      Select date and travelers

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      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • STP Caribe
        4,268
        Mexico
        Joined in October 2016
      • vaca4mama_
        0 contributions
        5.0 of 5 bubbles
        Safe and reliable
        We used STP to transport us from the airport to out hotel. It took us a while to get through immigration and get our bags but our driver stayed in contact with us and waited patiently. We were offered water and cool towels at the car. It was our driver's first day so he had another driver with him (Miguel and Johnny). They were both very friendly and delivered us to the hotel safely. Definitely recommend!
        Written January 12, 2025
      • allthesummers
        0 contributions
        5.0 of 5 bubbles
        Excellent private transportation!!!!
        We were met at the airport by our driver March D, and it was a great experience. Very friendly, helpful, offered us cold drinks, and we felt like royalty.
        Written January 12, 2025
      • 411bijanm
        0 contributions
        5.0 of 5 bubbles
        I absolutely recommend.
        We took STP from Tulum to Cancun Airport in January of 2025. Driver arrived ahead of time. He was incredibly professional and got us to the airport early. Absolutely recommend.
        Written January 12, 2025
      • OnAir784253
        0 contributions
        5.0 of 5 bubbles
        10/10 service!!
        Our driver Yair was so great! Everyone from start to finish made the ride seamless. The customer service team is super responsive and Yair also was in constant contact with me once we arrived at the airport. We were a group of girls and they made us feel super safe. Would absolutely use again!!
        Written January 11, 2025
      • 510hannas
        0 contributions
        5.0 of 5 bubbles
        Playa Del Carmen/airport transport—great experience
        Juan Daniel was a wonderful driver. We had drinks waiting in the car and wonderful service. Highly recommend this service—very professional and high end.
        Written January 11, 2025
      • cynthia c
        0 contributions
        5.0 of 5 bubbles
        Great Service
        "I had an excellent experience with STP Caribe, especially with our driver, Joaquin. He did a fantastic job transporting us from Breathless Resort to Cancun Airport. The ride was smooth, punctual, and very professional. Joaquin was courteous, attentive, and ensured we felt comfortable throughout the journey. I highly recommend STP Caribe for reliable and high-quality transportation services. Thank you for a great experience!"
        Written January 11, 2025
      • K6105BWmarkr
        0 contributions
        5.0 of 5 bubbles
        Highly recommend.
        Great service. Excellent communication throughout the whole process. We knew exactly where to meet our drivers. The SUV was very nice. Drivers were courteous and professional, especially Juan Daniel. Highly recommend.
        Written January 10, 2025
      • jerrief2025
        0 contributions
        5.0 of 5 bubbles
        Private Car Airport Hotel Transfer
        This car service is the best. Our flight got delayed and they tracked the flight and was on time waiting for us when we arrived. The fabulous VW stretch limo is sooo cute. Beer and water, and a sweet goodie from our driver. Angelo is SUPER DRIVER!!!! Don’t hesitate to book! Ask for driver Angelo Gonzalez. You won’t be sorry. ‼️
        Written January 10, 2025
      • juanrubior1
        0 contributions
        5.0 of 5 bubbles
        Best coronas in town!
        Amazing service, great conversation, great music, amazing attitude. Best drivers, best cars, best music and great discretion. The best ride. Thank you… Joaquin Escalante!
        Written January 9, 2025
      • defnemelikoglu
        0 contributions
        5.0 of 5 bubbles
        Cancun to Tulum ride
        Our driver Joaquin Escalante was very nice, the car was super clean. They did a very good job organizing our ride since my friend and I were on different flights. Great experience overall.
        Written January 8, 2025
      • Fearless12271939820
        0 contributions
        5.0 of 5 bubbles
        ALONSO was awesome!
        ALONSO was great! Thank you for having us everything was perfect! He was very friendly explained everything necessary to us!
        Written January 7, 2025
      • X9060XEashleighc
        0 contributions
        5.0 of 5 bubbles
        Affordable luxury
        Joaquin Escalante was a wonderful driver!! We had a great experience with to and from our resort. Highly recommend for those looking for affordable luxury
        Written January 7, 2025
      • allancE6711JG
        0 contributions
        5.0 of 5 bubbles
        Great experience and Sando was fantastic!
        Our driver Sando was very friendly and professional, greeting us at the curb and bringing us to the waiting full-size SUV. Cold towels and drinks greeted us inside and Sando also stopped so we could grab some coffees upon our early arrival in the country. Superb service and vehicle for the money. Check the private SUV price against other companies, this is a winner all day long!
        Written January 7, 2025
      • Jacqueline M
        0 contributions
        5.0 of 5 bubbles
        Highly recommended
        We had Alonso as our driver. Very nice and friendly. Help us with directions. Vehicles clean and smells good and fresh. Greeted with hand towels and mints, as well as cold water and beer. Safe driving too !
        Written January 7, 2025
      • Scenic586748
        0 contributions
        5.0 of 5 bubbles
        Smooth and Comfortable Trip All Around
        Everything was smooth from the booking through t the pickup and drop off. They were in contact immediately upon booking to confirm all the details then again the day before. We were able to communicate with them upon arrival and meet our driver quickly. The SUV was roomy and well appointed. We enjoyed chilled waters and beers and were offered cool towels. Very pleasant and professional, we would recommend them again.
        Written January 7, 2025
      See all 4,268 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Most Recent: Reviews ordered by most recent publish date in descending order.

      Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

      Popular mentions

      5.0
      5.0 of 5 bubbles251 reviews
      Excellent
      239
      Very good
      6
      Average
      2
      Poor
      0
      Terrible
      4

      Rocio G
      22 contributions
      5.0 of 5 bubbles
      Nov 2021 • Couples
      SO GLAD we booked our transportation to and from our Tulum hotel with STP. Marco Domínguez was our driver and he made our trip feel safe, comfortable and informative - he gave quite a few tips on what to do when we got to Tulum (places to go, restaurants to eat at). He was our driver bother ways and made sure we had everything we needed for the long rides: actually didn’t feel that Long of the ride because he made great conversation with me who knows Spanish and even my husband who only knows English. STP was very organized with our transportation. It was easy to spot them outside of the airport upon our arrival (green shirt, black pants) and when it was time to leave our hotel, Marco was early and patiently waited for us until we were ready. Gave us peace of mind to know our ride was already there!

      We would HIGHLY recommend STP, and not sure if it’s possible to request a specific driver but if you can, ask for Marco Dominguez!
      Written November 8, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Rocio: It is absolutely posible to ask for your preferred driver¡ Best passengers requieres best Chauffers¡ You mention something that we daily work in our team, this is to be BEFORE the time, we want to assure our clients we are there and there is nothing to be worry about it, their arrival but even more important the departure transportation is ready to leave. Come back soon. We appreciate your comments about Marco's hospitality. It is a pleasure to serve you. Linea
      Written November 15, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      J9lmt
      Austin, TX7 contributions
      5.0 of 5 bubbles
      Oct 2020 • Friends
      We reserved transportation from Cancun airport to Tulum through our hotel Cabañas Tulum. Santiago was our driver after Alberto located us with our names on a sign. He was friendly, helpful and a safe driver. Our return trip with Alejandro was also friendly and safe. It was helpful to have a fixed fair price ahead of time so we didn’t have to haggle with the various vendors. I would use STP Caribe again.
      Written November 4, 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola J9mt: We are really excited to hear from you¡ Our goal is to exceed our customers expectations. We love what we do and it is good to know we could make it. Thank you for your trust on booking with beautiful Cabañas Hotel Tulum as we are their official transportation. Hope you have enjoyed your time in Tulum. Hope to see you soon. It is a pleasure to serve you. Lorena
      Written November 6, 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Bailey
      1 contribution
      5.0 of 5 bubbles
      Apr 2021 • Solo
      If we could give our driver, Morales. 10 stars... we absolutely would. My fiancé and I were supposed to come to Tulum last year during the second week of March; of course we we’re disappointed when we had to postpone. After not traveling for the past year due to covid, we were excited but a bit nervous about our trip to Mexico this time around. However, upon our arrival to Cancun Airport, Morales made us feel at ease. He welcomed us and quickly took our luggage and led us to his van. Now before I get into the drive to the hotel, let’s talk about Morales’s safety and sanitation procedure...WOW! He really goes the extra mile. Morales provided us hand sanitizer, and wiped down our luggage and shoes.... A++ service!! He then explained to us that the van had been sanitized and he opened the door for us. If this wasn’t enough, Morales then provided us with cool compresses (individually wrapped) and a fresh cool bottle of water!! The drive to Tulum was smooth. Morales was so personable and fun to talk with during the drive. He provided excellent recommendations for restaurants and things to do and see during our stay. Most importantly, Morales got us to our destination safely! It was such a pleasure to have him as our driver this afternoon and he made our first day in Tulum all the more enjoyable!
      Written April 1, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Bailey: Im so impressed with you, You wrote this review with such passion that you emanate thought our your words how great you felt but most important you got the whole picture of what we have done to protect our guests from getting infected in our Vehicles, to feel safe and welcomed. During this difficult time, we have taken care of all extreme measures to drive you both sanitarily and safely to your destination. We will take care of you as we would do our own family because you are our extended family Thank you for amazing review. Morales is happy to know you enjoy his service. Please come back as many times you want to this beautiful Mexican Caribbean, we will be here ready to take care of you. It is a pleasure to serve you Lorena
      Written April 3, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Dirk v
      London, UK24 contributions
      1.0 of 5 bubbles
      Very disappointed at the lack of customer service. Our return flight from Cancun to Mexico City was delayed by Aeroméxico 12 hours before we were supposed to depart. We asked STP Caribe to reschedule our hotel pickup transfer, but they said we need to give them at least 24 hour notice. This wasn’t possible given the circumstances and we tried explaining this. They were completely inflexible. They nonetheless charged us a penalty on our return transfer and said that they wouldn’t take us to the airport. We had to pay another taxi company to take us to the airport.
      Written March 16, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Good Afternoon After a long research by our PR Team we´ve concluded why the reschedule wasn´t able to go through. On departures services we deliver with punctuality for the service by beain at least 15 minutes before from the meeting point , the reason why we couldn´t reschedule it´s because our unit was already waiting for you at the original pickup at 08:20 am and the driver had already driver to your location and prepared the car along with many other preparations that go behind scenes to make your driving experience an amazing one. With that being said that was the reason why we could reschedule on a last minute notice, because the driver was on the lobby when you requested the change without any further notice. We hope to see you again soon with us PR Management team
      Written March 24, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Londohn
      London, UK8 contributions
      5.0 of 5 bubbles
      Such a great company to use for transfers. The moment I stepped out of the airport, someone was there ready to greet me and help me with my belongings. I got whizzed to where the car was right away without needing to wait. The chauffeur Aurelio Bravo was so friendly. He handed me straight away some wet towels to freshen up and a hand sanitiser. The car is very modern, clean and well maintained. It had a humidifier in it, a cooler with beers for consumption by passengers and bottled water. Wifi was excellent and passengers are given the option to control the music. Aurelio was friendly and chatted a bit, but also knew when you just wanted privacy. He was even kind enough to take a detour so that I could withdraw some cash. Really recommend them!
      Written November 12, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola London: It is our mission to help you out in any of your needs. We are our host company and want to make sure you feel secure, pamper and accompanying you always until you are at your destination. Aurelio is glad to know he did a good job on your service. Come back soon. It is a pleasure to serve you. Lorena
      Written November 15, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Sue C
      Ottawa, Canada22 contributions
      5.0 of 5 bubbles
      Nov 2023 • Couples
      STP Caribe/Go Cancun, provided great service, and we would highly recommend them. The communication was great, they sent an email the day before arriving to re confirm flights etc, and also the same for our pickup at our hotel leaving Playa del Carmen. Our arriving flight was about 20 minutes late, and luggage took forever, but Alberto Ventura, was there waiting for us, and it was easy to find him with the directions they provided us to get through the airport. I had also tried to contact the STP to inform them we were through customs & waiting for our luggage, but could not sign into the internet. When we got to the hotel, I had saw that they had sent us a "What'sApp" msg telling us that Alberto was our driver and was at the airport waiting for us, with a picture! The driver who picked us up from the hotel to bring us back to the airport was Victor (we think), and he was also very prompt, and actually was about 25 minutes early, which is a lot better then being late, we were ready for him anyway. The drive both ways was very comfortable, and both driver's were very good. The vehicles were very clean & comfortable as well. We would definitely use this service again if/when we return to the Cancun area.
      Written December 5, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello Sue! Thank you very much for your preference for our services, we appreciate that you have taken the time to tell us a little about your trip with us. Something that distinguishes us quite a bit and is one of our main priorities is the ease of our services, because we know that trips can be somewhat stressful and tiring, so for us it is of utmost importance to provide you with a comfortable and relaxing experience, as well , we know that there may be setbacks and therefore we are always prepared for them, we appreciate that you have noticed our details and it fills us with excitement to know that we provide you with a wonderful experience on your trips, we hope to see you again soon. Thank you very much for the trust you placed in us!
      Written December 8, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Yaryna S
      1 contribution
      5.0 of 5 bubbles
      Mar 2022 • Solo
      I was traveling alone and was looking for a reputable transfer company, and so happy I found STP Caribe. My flight to Cancun was delayed by over an hour, so I did have to wait 30 mins for a new driver/car to be assigned, but was upgraded to a luxury Mercedes’ van. Great communication from STP Caribe, from the easy online booking to airport arrival. Natanael was very accommodating, offered beverages, played great music, overall great experience!
      Written March 18, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Yarina: Your kindness amazes me. You could have written a very bad story about waiting for the next unit available because to your flight delays, but instead of that you wrote this kind words about the service on board the Luxury Mercedes Benz and Nathanael. We don't hesitate in always looking for a way to exceed our guest expectations. We are not about covering your transportation needs we are about what you deserved. We are here to serve you and provide the safety you expect. It is a pleasure to serve you Lorena
      Written April 5, 2022
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Bumi
      New Orleans, LA16 contributions
      5.0 of 5 bubbles
      Overall our travel experience was safe. I don’t have a complaints so far. Our booking person Rafael Gutierrez communicated Im a timely manner when we need him most. I would very much book with this company again.
      Written November 22, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Bumi: WOW¡ Thank you for this 10 out of 10 ratting. We provide the best, most reliable transportation services in Quintana Roo, our call center works 24/7 , 365 days to be always with you, Rafael is glad to hear from you and would love to help you with your reservation process and assistance when you come back. It is a pleasure to serve you. Lorena
      Written December 2, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Susan W
      Dallas, TX3 contributions
      5.0 of 5 bubbles
      Nov 2021 • Couples
      The round trip airport transfer from Cancun to Tulum was seamless. Our driver Osbaldo was wonderful and a safe driver! Pickup and scheduling was easy and communication was clear and prompt. Highly recommend!
      Written November 14, 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Susan: Thank you for ridding with us both ways, we deeply appreciate our frequent riders. We are happy to hear you enjoy Osbaldo's hospitality . Come back soon¡ It is a pleasure to serve you. Lorena
      Written November 15, 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Edgar U
      California2 contributions
      5.0 of 5 bubbles
      Feb 2023 • Family
      I contacted my hotel in Tulum to arrange a driver for us to get to the hotel from the airport. They send this company for us. Marco Domingues was our driver. By far one of the best drivers I’ve had in Mexico. Super friendly and professional. He greeted us with an ice cold water and answered all of our questions. But my personal favorite part of him was that he doesn’t drive like crazy like everyone else. He doesn’t cut off cars like any other driver and he’s not tailgating the cars in-front. He is very cautious and makes you feel same. This is the very first time I ever feel this way in Mexico.

      I will request him to pick us up from Tulum when it’s time to leave.

      Note to the owner. You need more drivers like him !!!

      Thanks again!
      Written February 7, 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hola Edgar: Thank you for this amazing review. We share this review to the team to point out the importance of a safe a careful way of driving and how much our guest appreciate and value the security we project. We strive to provide our clients with consistent, affordable and reliable service. we utilize the latest model vehicles and employs an extremely professional staff to service a large array of guets. We are proud to have Marco as part of our team. Thank you. See you on your way back to the airport and you can request Marco for your departure sending us an email. It is a pleasure to serve you Lorena
      Written February 9, 2023
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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      *Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

      Transfers in Private MiniVan wi fi on board provided by STP Caribe

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