Private service at excellent cost. Without stops. Includes medical expenses insurance. 5 years of experience in tourist services. Telephone assistance service.
per adult (price varies by group size)
Lowest price guaranteeReserve now & pay laterFree cancellation
Duration: 60–70 minutes
Start time: Check availability
What's not included
- Air-conditioned vehicle
- Bottled water
- Departure details
- Traveler pickup is offered.
- Upon arrival at the Cancun airport and after picking up your luggage, you must exit through the door of transporters and travel agencies. We will contact you by text message with contact instructions. It would be very helpful if you reply to the message informing us when the filters have passed so that we can ask your driver to provide us with a platform number where you can board the transportation...
- Cancun International Airport, Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico Outside the airport building at the exit of travel agencies. We recommend you ignore pirate taxis and timeshare vendors, walk directly to the exit to find the palette with your name. If you find it difficult to find transportation, you can dial us for assistance.
- Cancun Airport, Cancun Mexico
- Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
- Playa del Carmen, Quintana Roo, Mexico When taking the transportation we take you directly to the hotel, residence or airb & b where you stay in the area of Playa del Carmen
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 237561P4
- Infants must sit on laps
- Infant seats available
- Stroller accessible
- Not wheelchair accessible
- Confirmation will be received at time of booking
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- How much is Private transportation Airport-Playa del Carmen?
- Private transportation Airport-Playa del Carmen price starts from $47.50. Discover and book Private transportation Airport-Playa del Carmen on Tripadvisor
- What is the Private transportation Airport-Playa del Carmen cancellation policy?
- Private transportation Airport-Playa del Carmen cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Private transportation Airport-Playa del Carmen on Tripadvisor
- Which company provides Private transportation Airport-Playa del Carmen?
- Private transportation Airport-Playa del Carmen is hosted by Conoce Lo Tuyo - Know Thy World. Read reviews, discover additonal experiences or contact Conoce Lo Tuyo - Know Thy World on Tripadvisor. Discover and book Private transportation Airport-Playa del Carmen on Tripadvisor
- How much time do I need for Private transportation Airport-Playa del Carmen?
- On average, this experience will take approximately 1h. Discover and book Private transportation Airport-Playa del Carmen on Tripadvisor
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 237561P4
Reserve your spot
About the operator
Conoce Lo Tuyo - Know Thy World
Joined in January 2020
#83 of 674 Transportation in Cancun
- dmr507100Five Star ServiceI booked two separate rides: one from the airport to the resort with my friend and I and one back to the airport where my friend and I had two separate departure times. Both times were easy to book and the professionalism with Estefania and her business partner were phenomenal. They worked with us when my friend’s flight was delayed a few times and our driver was early for pick up each time. They provided a picture of the shuttle that was picking us up from the resort so that we’d know who to look for. Drivers were also very polite and spoke English which was helpful in letting them know which airline to drop us off at. I will DEFINITELY book with them again in the future.
- Dream3731555921400Be very careful with your spending on this tour! Very Disingenuous people we encountered.Avoid the solicitation especially from the Mayan village. They should mandate that all participants should be paid in full in order to save time on this very long trip. The bus transferring in the morning took way too much time away from the attractions. Even though we saw a lot, it was too rushed. I have to point out here that we asked Valentino regarding the souvenir bottle of anise liquor which we spent $20 on being able to travel on the plane with it. He guaranteed that we would be fine and we were not. It was confiscated and thrown away at security. This would have been the perfect tour if the Mayan village was completely avoided. The shaman tried to scam us into buying trinkets for over $1000 USD! Thankfully my bank denied the charge. We assumed it was pesos which would have been fine. Be very careful. The attractions were beautiful but again way too rushed and the solicitation is never welcomed.
- B2629DEdeirdrem00Overall good experience !My overall experience was good. Good tour your guides who gave a detail history of the cenotes and the Chichen Itza. However, this is an all day tour, left the hotel 7:30am and didn't get back until app 10pm. I believe the time spent at the cenotes could have been shorter. Also, we had a VERY long wait for lunch. No bueno!
- Y8371JSariell00The longest tour of my lifeThis trip started at 640 in the morning and I did not get back to my hotel until 930 pm. It says 12 hrs, which was too long for me but 14 was just insane, I felt trapped. There was a lot of begging for tips at the buffet that is included in the tour as well as the tour guides. Overall I felt uncomfortable. It was beautiful seeing Chichen Itzá. We only say Suytun for 30 minutes and there’s a line to get a photo so you really only get 60 seconds to take a photo. I would not recommend. Try a shorter trip or see each place individually if you can.
- 907tiantianm00Chichen day tourGreat service on the bus, including AC, one sandwich in the morning and one bread in the evening, unlimited bottled water, soda, and beer.
- Summer H00wonderfulThe customer service was very good and patient. Questions were answered immediately and we had a great time. Looking forward to the next journey
- B4146UKlisah00STEER CLEAR OF THIS ONE.The excursion started with a late pickup. Our ticket stated 6a, driver came at 7:20a. The transportation wasn’t good, the seats were broken and seating with tight. The van needed maintenance and some repairs were done with wood. When we booked the trip we chose an English speaking tour. We were picked up with predominately Spanish speaking patrons. The guide spoke mostly in Spanish and we were left to wonder what was being said. After calling in to the customer service line several times requesting to be brought back to hotel or placed on an English speaking tour we were told the guide did give instructions in English. We said what about the history explained in Spanish for 45 minutes of the ride? The guy over the tour stated, “you do realize you’re in Mexico?” We did get 10 minutes of history of the Mayan culture standing in the blazing hot sun. The itinerary given on TripAdvisors wasn’t what we got. When we arrived at the Mother Nature’s exhibit, it was our first stop but third stop on TripAdvisors itinerary. It was soooo much wrong with this tour it’s too much to write. I wouldn’t recommend this company or tour to anyone. You’re out in an unfamiliar area so to say a lot could create other concerns and you’re in a take or leave it situation. STEER CLEAR of this one.
- DayTrip2007493486100Love them!I'm a travel agent and now only look to Conoce Lo Tuyo for transportation services for myself and all my clients when in the Cancun and surrounding areas. The main point of contact for the agency, Roger, is respectful, friendly, prompt, thorough, and provides great rates. The drivers are kind, warm, trustworthy, and informative, and they communicate with Roger as soon as they pick clients up, for accountability. One of my clients was traveling solo for the first time and got nervous upon arriving to the Cancun airport. Conoce Lo Tuyo got in touch with me quickly to track the client down in order to make sure they found her and she got to her resort safely. She was very appreciative. They have earned a loyal client in me and I send everyone to them! <3
- hayarpin202300Stick to the descriptionThe stop at Suytun, Chichen itza, Ik Kil Cenote were great there were some unnecessary and long stops including one with a shaman which was not part of the description and simply a money makers. Also the food gave me and my partner stomach issues for whole 48 hours and ruined part of our trip. Be careful with the food at the buffet stop.
- shaylam41200Great place to have funEveryone was super sweet and friendly.I felt safe with every activity I did. I had an amazing time here. Would definitely recommend
- Natalia H00Highly recommend this trip!The trip was amazing!! We were staying in Tulum so the tour operator had a transfer organised to get us from Tulum to get on the excursion bus in Playa del Carmen. We had breakfast included on the bus which was very nice. We stopped off in Valladolid which was lovely, then going to Chichen Itza was amazing! Our tour guide Hector took us on the English tour and gave us such interesting history behind it all, it really was incredible to see in person! We then visited IK Kil Cenote which was beautiful, swimming in this was so refreshing and such an amazing experience! We then made our way to Suytun Cenote where we had a buffet in the restaurant, this had loads of tasty mexican food to choose from. The Cenote itself was incredible to see, we had never seen anything like it before! Your day was totally made most of getting to visit all these amazing places in one, for the cost as well and how above and beyond the guys went, we couldn’t recommend this trip more. Thank you very much truly a once in a lifetime experience 😊
- Kisha A00Great full day adventureThis was an amazing trip, we learned so much about Mayan culture and had lots of fun along the way. It’s a full day, were comfortable shoes and bring towels for cenote. The bus can get cold, especially with wet clothes so i recommend sweatshirt you can wear and leave on bus.
- G9406TBrobind00Renee & crew made for a great time!!We had a wonderful time onboard the catamaran! The trip to Isla was gorgeous and Renee and crew were so hospitable. Renee went out of his way to explain everything in English to us and was so friendly. The snorkel guide was friendly and actually explained what was going on. The snorkel it’s self was about 30 min, it was ok, plenty of time but wasn’t the best snorkeling we’ve done… No one’s fault, because the boat ride and Isla Mujeres were well worth the entire excursion regardless! Isla was cute and had so much shopping and things to do. We rode around on a golf cart which was fun and affordable! On the boat we had our pictures taken and they were AWESOME! Photographer took his time to pose us and print out beautiful pics! The crew will give you whatever you’d like to drink, just ask! We asked for shots and they were very generous! The boat ride is about 1 hr there and 1 hr back, and you have 3 hrs in Isla. Would recommend just because the hospitality was wonderful!
- shehryar_taher00Spectacular Private Catamaran tour of Isla MujeresThe entire crew was excellent with Machchar as the English-speaking tour guide. Our family of 11 had a wonderful trip on the private catamaran. He kept us entertained throughout and was very attentive to all our needs, making the whole trip wonderful. We had a fun time snorkeling and seeing the 6 underwater hand statues with victory signs that were in a circle. My daughter went snorkeling for the first time and she thoroughly enjoyed it and had a memorable experience. At Isla Mujeres, we rented 3 golf carts and Machchar gave us a full tour of the island including the Sea Shell house, Lighthouse, and homes of El Chapo & Julio Iglesias. Even though it was hot, the cool breeze from the Caribbean Sea made it enjoyable, along with the breathtaking views of the turquoise blue water...totally gorgeous. All in all, the whole family had an amazing experience...I would highly recommend taking this private catamaran tour vs going on the public ferry!
- O8259GGkasiak00ExcellentWhat an amazing experience, our tour guide was so professional and informative, one of the best tours in Mexico 🇲🇽
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Aug 2022 • Couples
At first the company was very quick to respond and accommodate our trip which was awesome! Then we sent them a message (7am) the day of that our flight got delayed and we would be arriving a lot later than planned, they responded (8am) and said that would be no problem. Then at 9pm they responded that they would not be able to pick us up, if they would have told us that initially we would have made other arrangements no problem but they decided to wait until the end of the day when we couldn’t make any arrangements to inform us they couldn’t pick us up,
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ricardo. We offer you an apology for the inconvenience once more. This is the high season and the main reason we failed to provide your arrival transfer was due to the delays that are result of the ongoing works on the road that are out of out control. We did manage to adjust the pick up time when your flight was delayed for a couple of hours, but you ended up arriving until midnight. We did our best effort and when we realized we could not provide the service, we immediately issued a refund so you could find another way to get to the hotel. We are very sorry for the inconvenience. Kind regards
Written August 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Private transportation Airport-Playa del Carmen provided by Conoce Lo Tuyo - Know Thy World
Product Overview: Private transportation Airport-Playa del Carmen
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