Tour Xenotes Departure from Cancún & Playa del Carmen

Tour Xenotes Departure from Cancún & Playa del Carmen

By Cancun Mayan Travel
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A tour to four different kinds of sinkholes protected by aluxes,mischievous mayan dwarfs. Get into place full of mysticism. Xenotes is the only tour in Cancun and the Riviera Maya that takes you to see the four types of cenotes that exist in the world. These are located on the Ruta de los Cenotes and can only be accessed with this tour.
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 6-80, max of 30 per group
Duration: 4h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Round trip transportation with certified guide
  • Visit to four different types of cenotes
  • Activities of abseiling, zip line, kayak and water exploration swim
  • Water, coffee, wine and beer to choose during the picnic
  • Soft drinks fruits of the season and sweet bread
  • Equipment: life jacket , rappel equipment and kayak
  • Use of toilets, changing rooms and towel
What's not included
  • Tips


Start:Multiple pickup locations offered.
    Pickup details
    • Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancún Meeting Point: Marina Puerto Cancún (mall) Puerto Morelos Meeting Point: Hacienda Morelos Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support) Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum. The pickup time is set according to your location and start at 8:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 208725P38

        • Confirmation will be received at time of booking
        • Not recommended for travelers with back problems
        • Not recommended for pregnant travelers
        • No heart problems or other serious medical conditions
        • Most travelers can participate
        • Bring your swimsuit, towels and extra clothes.
        • Use sunscreen and sunglasses.
        • Wear comfortable clothes and shoes.
        • It is not possible to change the date on the day of your visit
        • Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
        • If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
        • We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
        • We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
        • For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
        • The use of the life jacket is mandatory during all water activities.
        • It is not possible to make a date change the same day of your visit.
        • There might be changes without prior notice to the tour’s logistics or operation.
        • This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
        • The average water temperature of the cenotes is 75 to 78° F throughout the year
        • Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy
        • Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable
        • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
        • This tour/activity will have a maximum of 30 travelers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 208725P38

        From
        $170.00
        per adult
        Select date and travelers

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        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • Cancun Mayan Travel
          4.1 of 5 bubbles32
          Mexico
          Joined in October 2019
        • Nicole H
          0 contributions
          5.0 of 5 bubbles
          Very entertaining and authentic Mexican traditions!
          Not a far drive from Cancun resorts. Very fun and entertaining. A evening of trying authentic foods and listening to traditional music! TONS of dancing and laughs! Probably our favorite excursion we did! Must go see for a fun evening off the resort!
          Written March 8, 2025
        • L2460MTiand
          0 contributions
          1.0 of 5 bubbles
          Rubbish
          My boss had an OPEN TAB on the bar but the useless staff couldn't deal with it. Must come from Management. We have 50 staff in North Sydney and never have a problem with the Fire House or the Greenwood
          Written December 19, 2024
        • lilianapP9636AZ
          0 contributions
          5.0 of 5 bubbles
          Worth the trip and the price!!!
          This excursion was so much fun! Our guide Carlos was an absolute doll from the moment we were picked up in Playacar. He had such a sweet demeanor and helped make the experience a memory of a lifetime. His cheerful attitude was contagious. Unfortunately, I got stuck with a boring crowd but still got up danced and sang! The food was good. The mixed drinks were cans which I don't like so I stuck to shots. The picture package was totally worth it. The colors, the music and the service were spectacular! It was xochimilco plus disneyland and I would do it every time I visit Cancun. If you like spanish music, all regions were paid due respect and I danced at every turn! Highly recommended!!!
          Written November 26, 2024
        • 3levk
          0 contributions
          5.0 of 5 bubbles
          Tulum and Cenotes tour with Diveit agency
          On June 18, 2024, my wife and I took a Tulum and Cenotes tour. I ordered it through Viator back home. The tour was provided by the local agency Diveit. This agency communicated very well with us, sending messages reminding us about the excursion and telling us when they would pick us up. We were able to communicate with them only through messages. Our minibus, with a capacity of up to 20 people, arrived at our JW Marriott hotel 10 minutes after the scheduled time due to the flooding of the streets. It was fine with us because it was very early in the morning, at 6:50. We drove about 50 minutes to another hotel, where we picked up the rest of the group. We had 13 passengers in the van, two guides, and a driver. I was surprised to see two guides for such a small group, but one of the guides told me that the agency would add a second guide if more than ten people were going on the tour. Our driver, Joe, picked us up from the hotel, and later, we were joined by another guide, Leo. The second guide came with the larger group after they joined us about 50 minutes later. It was not an easy morning to drive because Cancun had tremendous rain the previous night, and many streets were flooded. Our driver, Joe, was conscientious driving around, and Leo informed us what we would do and what we would see. We stayed in Tulum for about one hour and, after a short ride, arrived at Cenotes, a breathtaking experience for all of us. Our guides and the driver were very helpful to some of us who could not manage swimming. A few days later, we took a tour with another company to Chichen Itza, but it was about 45 people with just a single guide on the bus. As a suggestion to future travelers, I recommend against traveling to Cancun during the rainy season. However, when it comes to tours, I can't recommend the DiveIt agency enough. Our experience with them was exceptional, and I'm confident they would provide the same level of service regardless of the season. Good Travels
          Written July 5, 2024
        • spacerocky
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          4.0 of 5 bubbles
          Chichen Itza and Cenote Samaal
          Great trip and worth it. Was a super long day, literally spent more time riding in the bus than in the Cenote 1 hours or at Chichen Itza 2 hours. Loved the little Short visit to Valladolid definitely not long enough to dive into the city's history and culture.
          Written May 8, 2024
        • jolantag310
          0 contributions
          1.0 of 5 bubbles
          Cancun Mayan Tours violets tourists personal data
          In 21st of November I took this excursion and my personal data have been used against my will. Cancun Mayan Travel has no control of what Contoy Adventures who is handling the tour is doing with your personal data. I have been forced to take a picture and was explained that this is for the registration when I clearly stated that Indont want any picture next to the old steering wheel. When I asked mother epmloyee who was boarding us, what they do with the pictures they told that they send it to the office and they are never deleted. When we were returning from the tour I saw the photographer with the printed pictures taken at the beginning and selling them to the tourists! It is third day I am fighting with Cancun Mayan Travel, Stap Travel & Tours viator.com to have a written confirmation that my picture has been deleted balexause after asking twice the photographer never deleted it. He just told me he that he deleted but it was never with my presence. Regarding the trip, the trip is horrible snorkeling is in the dark water and you never reach Playa Norte you have to walk by yourself 20 min. You are being guided to the store with diamonds to lose your precious time on Isla Mujeres. You have only one hour of free time on Isla Mujeres during lunch and 2 hours to reach by yourself Playa Norte so for the beach time you have o my one hour. The tour starts in Punta Sam which is super far from the hotel zone, there are many more trips from the hotel zone to Isla Mujeres. Absolutely don’t recommend it!
          Written November 23, 2023
        • Tour66802195804
          0 contributions
          5.0 of 5 bubbles
          Fun and exciting!
          Great trip! Fun and learned a lot. Great value for the $. ! Plan to return with family. Staff was wonderful and helpful.. Drinks and food was wonderful! Love it!
          Written August 8, 2023
        • KatieS3704
          0 contributions
          5.0 of 5 bubbles
          Great day all around!
          Very fun day! Bring your energy and muscles for the ropes course, and do it first. The jet boat was the best thing!! So fun!
          Written March 8, 2023
        • Gnat959
          0 contributions
          1.0 of 5 bubbles
          False advertisement
          This post is false advertisement. It says all inclusive alcohol but the park doesn’t even allow alcohol inside. They have closed liquor or beer you can PURCHASE at the end in the gift shop. The people running my tour didn’t even have a clue when I showed them this post nor did the employees inside the park. The only reason I booked this post was because of the all inclusive alcohol but I could have booked cheaper ones through a different company. The employees inside the park even told me to report this post. Absolutely ridiculous anyone would think this is ok.
          Written February 2, 2023
        • 912brandicem
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          1.0 of 5 bubbles
          Forced Imprisonment
          Forced imprisonment! This trip was absolute chaos, chock full of “hurry up and wait” moments that lasted for hours and a majority of the 15-hour day was spent being pitched to buy junk. We probably spent more time at the Mayan version of “South of the Border” than at our main attraction - Chichen Itzá. We were picked up at 7am (missing our hotel’s breakfast) and then waited until about 9:30 for the bus to leave. We had only wanted to go to Chichen Itzá but did a half dozen other things, bringing us to Chichen Itzá at the hottest point of the day. Tour guide at Chichen Itzá was quite rude to the guests - even telling a guest that answered a question correctly that he is smarter than he looks. Our way home was chaotic - we were dropped on the edge of the highway and told to get in a small van, which took us all over Playa Carmen before our final stop - making us miss our dinner reservation for my friend’s 50th birthday celebration - we arrived at the restaurant as they were closing!
          Written February 21, 2022
        • Peter D
          0 contributions
          5.0 of 5 bubbles
          A fabulous day on the water!
          Fabulous crew very professional. This is our 3rd visit Cancún, always an awesome experience. Snorkeling was well managed and very enjoyable.
          Written December 7, 2021
        • denaef2020
          0 contributions
          3.0 of 5 bubbles
          Good effort....but too long of a day
          Pros: the excursions are fantastic if you like being on your own. For thos reason I did not enjoy playa del carmen Friendly guides They pick u up at your hotel Cons: Too much wasted time on travel. It was a 12 hour day and 7 were spent on the bus My shuttle driver was a lil reckless in evening. I think he wanted to get home. Driving over potholes and almost got in a wreck at one point. Ultimately he got a flat tire....but he did flag down another shuttle to get me home I also double booked for 2 and due to an emergency only used one booking. Im out 60.00 ....
          Written October 10, 2021
        • JaymeDa7
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          3.0 of 5 bubbles
          Awesome Tour.. Petty Camera Men!
          So booked this tour for a large party July 16th. Had a great time on the boat. We did snorkeling, which was awesome to see the fish and statues on the bottom of the ocean floor. Then we stopped to have a delicious lunch. We swam in the beach area for a bit and then took the boat to another beach area where we swam for a few hours. The boat crew were nice. They were kind and lively. It really was a great time on the boat. DISLIKES: **We had an issue with one camera guy that turned into also the other camera guy on boat..complete jerks. I was in the middle of taking a picture of some family. One in particular cut directly in front of me and started taking pictures.. I guess I am just non existent. So I was standing by to finish what I was doing and he got upset that I was standing by.. We allowed him to continue photographing everyone, which he took a bunch of photos of everyone in my group including my family. Then refused to show me any of the pictures he took, which I understand it's his camera, but how extremely PETTY.. Definitely would have purchased a few, but I guess his ego got the best of him or he really dislikes white woman. ‍
          Written August 7, 2021
        • Roving47131350412
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          5.0 of 5 bubbles
          Beautiful
          Absolutely amazing, I really enjoy being in contact with all the animals and nature , it was by far the best day of my vacations!
          Written July 20, 2021
        • Roving47131350412
          0 contributions
          5.0 of 5 bubbles
          So much fun
          Very funny, I had a really good time with my mom, we did on the first day we were in Mexico, the food was also really good! A really good adventure
          Written July 20, 2021
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        *Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

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