Cancun Tours
Full day Chichen Itza VIP
1

Full day Chichen Itza VIP

By Cancun Tours Book
About
Named one of the New Seven Wonders of the World, Chichen Itza is a marvelous pre-Columbian city built by the Mayan people of Mexico’s Yucatan peninsula. This day tour includes a guided tour followed by free time to explore on your own. Visit its temples, the ball court, the Pyramid of Kukulkan, and more as you learn about Mayan culture and what became of this important gathering place.

Ages 0-99, max of 50 per group
Duration: 11–13 hours
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Air-conditioned vehicle
  • Lunch
  • Entry/Admission - Cenote Maya Park
What's not included
  • conservation fee $20 dlls paid at the moment of pick up.
  • All kind of drinks
  • Pick up from (Riviera maya) AIRPORT CANCUN to Tulum 10 dlls per person.


Start:Multiple pickup locations offered.
  • Smart Cancun The Urban Oasis, Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico
    Pick up its at 7 am
Pickup details
  • The pick is between 7  to 8 am it depends on your hotel. We will give you your pick up time a few days before your tour
Hotel pickup offered
During checkout you will be able to select from the list of included hotels.
    End:This activity ends back at the meeting point.

      • Infants must sit on laps
      • Stroller accessible
      • Wheelchair accessible
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 203194P16

      • Confirmation will be received at time of booking
      • Most travelers can participate
      • This tour/activity will have a maximum of 50 travelers

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 203194P16

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      This product is unavailable to book via Tripadvisor.
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      Itinerary
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      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • Cancun Tours Book
        19
        Mexico
        Joined in October 2019
      • Roam61506786592
        0 contributions
        1.0 of 5 bubbles
        They never responded. Based on other reviews, it seems like a scam they run.
        Never responded, allowed me to book and pay without scheduling a time for me to go on the tour. TripAdvisor issued a refund. If you look closely at the reviews, this is a pattern of theirs I would not book. Much better options are available.
        Written March 10, 2024
      • bobbybZ9465IF
        0 contributions
        5.0 of 5 bubbles
        May 2023
        Excellent trip, very full day of exciting activities. Our family of 6 had a great time. Our guide was very knowledgeable and friendly.
        Written October 25, 2023
      • bobbybZ9465IF
        0 contributions
        5.0 of 5 bubbles
        A day to remember
        The trip was just as described, Gustavo was a great host and very knowledgeable. The Cenote was amazing and perfectly placed between the 2 ruin visits. Lunch was so so, but wasn’t expecting much. The day is long but expected as per the description. Pickup and drop off was smooth. Many thanks
        Written June 3, 2023
      • Navigator01336625339
        0 contributions
        4.0 of 5 bubbles
        Tulum and Coba
        Wonderful overall with the exception of how they constantly have their hand out. The Cenote visit in the Mayan village was king off a rip off as the guide said the things they were selling were hand made when you could see that they were obviously mass produced. I will say the guide knew his stuff and was very passionate about what he did.
        Written September 24, 2022
      • Go66770339934
        0 contributions
        1.0 of 5 bubbles
        Didn't show up
        They didn't show up! I wasted a whole day waiting and calling and trying to figure that out when I could have been doing something else. I'm still waiting on the refund.
        Written July 8, 2022
      • 488lazaros
        0 contributions
        1.0 of 5 bubbles
        Bunch of scammers
        They’re are bunch of scammers, that won’t show up on time, then charge you when you have to cancel the trip because the agreed upon time was not honered.
        Written May 27, 2022
      • Relax788882
        0 contributions
        1.0 of 5 bubbles
        Don't book. Not equipt for large groups
        Don't sign up! Signed up for an 11 am slot and was not picked up after 2 hours, so we cancelled. Apparently they are trying to say we still went on the trip so trip advisor will not refund our money. Hope trip advisor will fix this for the 15+ guests that booked as well.
        Written May 21, 2022
      • kstrongb
        0 contributions
        1.0 of 5 bubbles
        Customer is not right; Company is always right perspective
        I booked this tour through Cancun Tours Book for myself and girlfriend, and they delivered on everything with the exception of going to Cenote Chaak Tun and took the tour group to a different and lesser impressive cenote. I did try to address this issue on the bus with the tour guide, but he ackowledged that he has been working for this company for years and they never went to Chaak Tun after I showed him my reciept that we were supposed to go to Chaak Tun. However, when i contacted the company they relayed that they did not go to Chaak Tun, due to the tour not meeting their safety standards. So the tour guide was not being honest with his customers. I requested a 50% refund from this refund (because the remainder of the tour was good), but they only authorized a 14$ refund. Since making this complaint with the company, they have updated the tour to reflect the correct cenote and I have started a chargeback with the credit card company. I do not understand how this company could not see that this was an issue, and that I was trying to be fair with requesting a portion refund (50%). In the end this company does not put its customers first, but it is about making a dollar.
        Written November 9, 2021
      • aangulocarlos
        0 contributions
        5.0 of 5 bubbles
        Almost perfect…
        Most everything as promised. Stop in cenote felt a little rushed- only 45 mins to change into swim clothes, rent a life jacket (50 pesos), get in and swim in the cenote, get out, dry out and change clothes back. Also they didn’t say drinks weren’t included in the buffet (bait and switch), alleging this is the same everywhere in the world. Not true, just the day before I was at a buffet from another activity with drinks included. However, everything else was organized and professional
        Written October 8, 2021
      • Navigator24080098719
        0 contributions
        3.0 of 5 bubbles
        Coba not accessible
        They guide was engaged and took care of us, it does make a difference if you speak Spanish or not. Later on he didn’t translate some of the stuff which made it difficult. Unfortunately the coba site was closed due to COVID-19 😢. Swimming in the cenote was cool.
        Written August 3, 2021
      • 74susanz
        0 contributions
        5.0 of 5 bubbles
        Great customer service, a busy day but lots of fun
        I booked the tour on Cancun Tours Booking website where a promotion was provided with 25% discount. This is our first trip to Cancun so I had lots of questions. The customer service was extremely responsive and helpful. They answered all my questions, some even not so much related to the tour. The 4 in 1 tour has so much to do in a day. It was an extremely long day. We even had a bus breakdown but the crew managed to get us to another bus within very reasonable time. Augustin was the head guide of the bus and he did a great job in handling the emergency and taking good care of the guess. Despite the time we lost because of the bus failure, we managed the tour with a lot of joy. The ruins in Tulum and Coba were great. The Cenote was GREAT!!! I wish we are give more time there. I highly recommend the tour and the company.
        Written December 31, 2020
      • SonjaD218
        0 contributions
        5.0 of 5 bubbles
        After hours customer service
        So awesome. Initially I panicked because I thought our pick up spot was way far away and they answered my email well after hours and I was so pleased the entire experience was well worth the money. If you are hesitant about three hours in a little bit nervous this is the one for you Ideal for people who are athletic and not athletic
        Written February 13, 2020
      • Man Y
        0 contributions
        4.0 of 5 bubbles
        A very busy but good trip
        We went to 4 different places within a day. This trip was very well-organized. They came to the hotel to pick us up and sent us to their place, and met with other people. We had 8 people in total, and we went to Tulum directly from Cancún. Our tour guide Saul was really nice and always gave us introduction about each place and then let us to explore the places. Overall, it was really good.
        Written January 6, 2020
      • LDBrown2
        0 contributions
        2.0 of 5 bubbles
        Itinerary not accurate
        Another tourist trap, like all the other $50 options found on trip advisor. We barely found the person hired to pick us up, as he had not heard of the travel agency listed on the ticket. We were outsourced to another agency operating a tourist trap. Lots of time wasted listening to someone providing the set-up to sell expensive souvenirs. The tour itself ran three hours longer than scheduled, because of wasted time. The sites themselves are impressive, thus I give two stars. Better to rent a car.
        Written December 26, 2019
      • butwhynow1
        0 contributions
        4.0 of 5 bubbles
        Bad Start, Great Ending
        The initial day my tour was scheduled I arrived to the pick-up spot early. There were many people waiting and several tour operators coming and going. I waited for almost an hour, but nothing. The tour company was called but no one answered. I received a message 40 minutes after the scheduled pick-up time stating to meet at another location, so that I didn't miss the tour, which I missed anyway. However, TripAdvisor helped me reschedule for the following day. On the tour, I had no complaints. I had a great time. The tour operators were wonderful--friendly, helpful and funny. We had just the right amount of time for each place visited. Although, I wish there was time to swim at Tulum. The bus was comfortable and even had outlets for charging. For all that you did, the 4x1 is really a great deal. I thoroughly enjoyed the experience.
        Written November 13, 2019
      See all 19 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Most Recent: Reviews ordered by most recent publish date in descending order.

      Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


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      1.0 of 5 bubbles1 review
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      J C
      1 contribution
      1.0 of 5 bubbles
      Jan 2022
      Run now! DO NOT BOOK! Unorganized and a complete tourist trap. They don't go to the places listed in the itinerary. And also want to charge you more than listed above on top of what you are required to pay here. Avoid at all cost!
      Written January 18, 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Full day Chichen Itza VIP provided by Cancun Tours Book

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