Chichen Itza Deluxe
4.5
Full view
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This product is unavailable to book via Tripadvisor. Contact the supplier for availability.
Ages 0-60, max of 55 per group
Duration: 11h
Start time: Check availability
Mobile ticket
English, Spanish
- Air-conditioned vehicle
- water, soda, beer, tequila, whiskey, rum
- buffet food
- box lonch
- Soda/Pop
- waiter on board
- tickets to chichen itza
- entrance to the cenote xcajum
- Entry/Admission - Chichen Itza
- Entry/Admission - Xcajum
What's not included- tips
- tax for gopro cameras cost of 50 Mexican pesos
- Departure details
- Traveler pickup is offered.
- If your hotel is not on the list, check with the provedoor and we will meet at a meeting point closest to your hotel
- Oh! Cancun The Urban Oasis, Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico the meeting point will be in the hotel lobby, ask for the mayab travel company
- Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Return details- Returns to original departure point
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Infant seats available
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 182716P2- Confirmation will be received at time of booking
- No heart problems or other serious medical conditions
- Most travelers can participate
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 55 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 182716P2
Itinerary
- You'll start atOh! Cancun The Urban OasisOr, you can also get picked upSee departure details
- 1Chichen ItzaStop: 2 hours - Admission includedSee details
- 2XcajumStop: 60 minutes - Admission includedSee details
- You'll return to the starting point
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About the operator
Don’t take it from us – here’s what people have to say about this operator.
709patryks
00tragic
Tragic company, bus in a deplorable state. The tour driver cannot speak English, gives little time to see the attra…
Snowpeach22
00Terrible lunch, uncaring guide and trapped on a bus for hours .
I Will start with what was good. The bus was air conditioned, and that’s it. We came from isla mujeres to do the t…
Travel789017
00They never showed up for our pick-up
Through Marriott Bonvoy Activities, we booked the Archaeological Tour in Tulum and Muyil with Cenote Wayak, and a p…
Flashwafg
00Great value
Me and my wife booked this tour through Isla Mujeres Trips and it was so nice that they picked us up from the ferry…
SilentTraveler22
00Avoid this experience
We did the Chichen Itza Express. We were told we'd be back at the hotel by 3pm. A van picked us up from our hotel, …
aldob9008
00Steer clear if you value your time and money
If you value your safety and time, steer clear of Mayab Travel. They completely made an awful day of what should ha…
Alltangled88
00Big thumbs up from Canadian family
Day's schedule: - 7:30am: Picked up by a van from hotel. Transported to another location to board the big bus. - 9:…
jr1709
00Maniac driver! (But great guide)
We took the chichen itza express tour. Which is a Tour just to chichen itza with a little guided tour at chichen i…
Kokefamily
00Chichén-Itzá from Cancun
First the good. Our tour guides William and Roberto were great, very knowledgeable and attentive. Xc-Jum (the cen…
306luisalbertoh
00WORST Tour of my Life
TL;DR: Do not waste your precious time in Mexico with this agency. If you book through chichenitza.com you may get …
pauldQ5018CR
00Very bad
Very bad , Not organized, They change buses , They are killing time so much, Going to one of their owns restaurant …
157toddj
00Tour guide good. Everything else bad.
I was outside for pickup at correct hotel at 7am. Bus never showed up. I called trip advisor about 830 and they tol…
MelissaB463
00Find another travel agency!
We upgraded to the Deluxe package but it wasn't worth it. Cenote was beautiful, but on the way there, we were not o…
Wanderer724098
00Long day but it’s worth it
It was a very long day but it was worth it. It’s longer as 11 hours, it’s more like 14 hours that you’re away from …
monikabN6920NX
00Beautiful places, BAD EXECUTION!!!
You need to be aware that everyone is trying to sell you something when in Mexico. We decided to go with Mayab as w…
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
53 reviews
Excellent
40
Very good
5
Average
4
Poor
1
Terrible
3
Ina Chen
3 contributions
Sep 2021 • Friends
Incredible experience with our tour guide Jcarlos Zavala! I‘ve done many tours around the world before but this one was the best so far.
We visited a beautiful Cenote, had buffet, visited Chichen Itza and Valladolid. It was definitely worth the money and time. I highly recommend the tour. I learned a lot about Mayan history, met Mayan descendants and was able to gain an understanding for their culture.
Jcarlos Zavala made this whole tour so special, always had his spirits high, made jokes and made you feel like a really good friend rather than just one Tourist of many. His English was excellent, he translated everything from Spanish to English so everyone in the group was able to follow him. The tour itself in Chichen Itza was in English with Jcarlos.
What could be improved: I wish we had a little bit more time at the buffet and in Valladolid, but I totally understand it’s difficult to stretch out the time more since we had a 2.5hrs ride back to Cancun.
Thanks to the Bus driver and the whole team for this unforgettable day.
Overall an amazing life experience, you will not regret it!
We visited a beautiful Cenote, had buffet, visited Chichen Itza and Valladolid. It was definitely worth the money and time. I highly recommend the tour. I learned a lot about Mayan history, met Mayan descendants and was able to gain an understanding for their culture.
Jcarlos Zavala made this whole tour so special, always had his spirits high, made jokes and made you feel like a really good friend rather than just one Tourist of many. His English was excellent, he translated everything from Spanish to English so everyone in the group was able to follow him. The tour itself in Chichen Itza was in English with Jcarlos.
What could be improved: I wish we had a little bit more time at the buffet and in Valladolid, but I totally understand it’s difficult to stretch out the time more since we had a 2.5hrs ride back to Cancun.
Thanks to the Bus driver and the whole team for this unforgettable day.
Overall an amazing life experience, you will not regret it!
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David C
1 contribution
May 2021 • Friends
Definitely recommend for a hassel-free visit to chichen itza and valladollid. The tour gives you an option to experience the ruins with a guide (either in spanish or english) or explore on your own. We had about two hours at the chichen itza site, which felt slightly rushed. 50 min to swim at cenote. And 20 min to walk around in valladolid. We had unlimited drinks on board, which was really nice because it was a pretty hot day. The guides on the bus were really fluent in both spanish and english, which made communication very convenient. We rode on a bus with 46 other people in our trip at the end of May.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jennifer G
1 contribution
Aug 2021 • Family
The tour guide were very nice and very informative. They pretty much force you to learn the culture but it's a very beautiful thing to learn exactly where your going and the history/ culture. I would most definitely recommend again. It's a beautiful experience. Just make sure you are respectful because they will call you out on it. Not everyone on working on this tour was as nice as Carlos and as informative and kind as mili but still I would most definitely recommend
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ameduris
1 contribution
Nov 2022 • Couples
Our experience was good however some areas very misleading…. Let me tell you why… when we initially booked, we were told the drive was about 1 hr and a half however was 3 hours. We purchased the deluxe package, which was to include breakfast which we got a stapled brown bag with a baloney
sandwhich with a HAIR in it, a juice box and grain bar, all day drinking, however, we were only offered a total of three drinks (lack of service) the entire trip. Once we got to Chichen Itza, we were not given enough time to shop around, plus swim in the cenote and enjoy the buffet, which was all included. Lifejackets, goggles and towels, plus a locker was not included with our purchase for swimming when we were told it was. So we had to pay an extra $200 pesos to include those. Be mindful that there is no separate English, and Spanish speaker, both comes from one person which majority of communication will be mentioned in Spanish. Good luck! It was very nice to be able to explore Chichen Itza alone without a guide, which you should be aware that you may only be able to see just two pyramids if you walk with the guide. We recommend you explore alone. Being the last adventure for our trip, we found that we still had a good time and made it the best we could.
sandwhich with a HAIR in it, a juice box and grain bar, all day drinking, however, we were only offered a total of three drinks (lack of service) the entire trip. Once we got to Chichen Itza, we were not given enough time to shop around, plus swim in the cenote and enjoy the buffet, which was all included. Lifejackets, goggles and towels, plus a locker was not included with our purchase for swimming when we were told it was. So we had to pay an extra $200 pesos to include those. Be mindful that there is no separate English, and Spanish speaker, both comes from one person which majority of communication will be mentioned in Spanish. Good luck! It was very nice to be able to explore Chichen Itza alone without a guide, which you should be aware that you may only be able to see just two pyramids if you walk with the guide. We recommend you explore alone. Being the last adventure for our trip, we found that we still had a good time and made it the best we could.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
rachiecor
Bronx, NY2 contributions
Feb 2022 • Family
The tour felt rushed and disorganized at points. Initsllly upon booking we were told that the bus would pick us up at the hotel— not true. We were also told we’d do the cenote last— also not true. Organization of people getting drink tickets, bracelets, etc, was overshadowed by guides constantly trying to sell us different things. By the time they were done telling us about items to buy and following us around the gift shop, we were informed we have an hour to both eat and swim in the cenote. At the restaurant, the staff were rude and disorganized. We told them we were a larger group and they gave us a hard time entering despite having paid for it with the tour. The food was limited despite the guides telling us there would be more options.
Last, and most importantly, at the end of the tour, the guides basically shamed us into tipping them by saying “thank you is not enough”. The tour was poorly planned and most of the information I received was in regards to purchasing local items not about the area or history.
Would probably not book with them again.
Last, and most importantly, at the end of the tour, the guides basically shamed us into tipping them by saying “thank you is not enough”. The tour was poorly planned and most of the information I received was in regards to purchasing local items not about the area or history.
Would probably not book with them again.
Written February 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin A
1 contribution
May 2021 • Couples
Amazing trip and extraordinary historic perspective and insight from Juan Carlos Zavala. My girlfriend and I were blown away by his detailed explanations of the ancient Mayan history. Would recommend Juan and this Mayabtavels to anyone interested in the fascinating Mayan civilization. Everything I had understood from Apocolypto tied together with Juan's vivid walkthrough.
Also, thank you David for the superb drink service, wouldn't be the same without you!
Thank you team!
Benjamin & Fiorella
Also, thank you David for the superb drink service, wouldn't be the same without you!
Thank you team!
Benjamin & Fiorella
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Edgar P
1 contribution
May 2021 • Friends
I had a terrific experience with Hector, David and Elias, they were awesome bartenders and terrific tour guides. Would highly recommend this great experience. I especially recommend the all you can drink since I’m currently tipsy as I write this review.
Written May 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deptacon
Athens, AL153 contributions
Awful tour. Avoid at cost. Just rent a car and go to chichen itza. 5.5 hours on a bus ride in the morning just to get to a cheap souvenir shop and bad lunch. Its bow 230 pm, left the hote at 7am, and we still have not arrived at Chichen itza
Written April 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Julielarios06
2 contributions
Sep 2021 • Friends
Roberto and Mili were amazing! Very insightful and so friendly and polite. I had an absolutely lovely time. Ellos eran espectaculares! Me encanto el viaje con ellos. A cada pregunta tenían respuesta.
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steph S
4 contributions
Jan 2023 • Couples
Booked direct with Chichen Itza and the transport was with Mayab Transport. The driver went to the wrong hotel. We tried calling multiple times but no answer. They sent us a video of a hotel lobby that was not our hotel. We waited for around an hour and nothing. Have emailed to request a refund but no reply. Do not use. Very disappointed as was unable to go to Chichen Itza.
Written January 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
