Tours and Tickets

Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen provided by Mayab Travel Tours

Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen

Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen
4
Book in advance
from
$74.67
per adult
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Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
12h
Hotel pickup offered
Group size:
55
Stroller accessible
Ticket type:
Mobile
Free cancellation
About
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
What to expect
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 182716P3
Important information
Inclusions
  • regional buffet type
  • Air-conditioned vehicle
  • round trip transportation from your hotel
  • swimming time in the cenote xcajum
  • certified bilingual guide
  • tickets to chichen itza
  • quick visit to the city of valladolid
  • free time in chichen itza
  • glass of gatorade in chichen itza
  • Entry/Admission - Templo de Kukulkán
  • Entry/Admission - Xcajum
Exclusions
  • tips
  • Soda/Pop
Duration
12h
Departure details
  • Traveler pickup is offered.
  • • If your hotel is located in Playa del Carmen (hotels in Centro, Playacar, Playa del Carmen or Coco Bay) or in the Riviera Maya, go to the coconut bongo at 7.30 a.m. Pick-up: you will be informed of the pick-up time 24 hours before the start of the activity. (If your hotel, hostel or apartment is in a difficult area, the tour operator will provide you with a strategic meeting point). Return Point: Return to the original starting point
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 55 travelers
Inclusions
  • regional buffet type
  • Air-conditioned vehicle
  • round trip transportation from your hotel
  • swimming time in the cenote xcajum
  • certified bilingual guide
  • tickets to chichen itza
  • quick visit to the city of valladolid
  • free time in chichen itza
  • glass of gatorade in chichen itza
  • Entry/Admission - Templo de Kukulkán
  • Entry/Admission - Xcajum
Exclusions
  • tips
  • Soda/Pop
Departure details
  • Traveler pickup is offered.
  • • If your hotel is located in Playa del Carmen (hotels in Centro, Playacar, Playa del Carmen or Coco Bay) or in the Riviera Maya, go to the coconut bongo at 7.30 a.m. Pick-up: you will be informed of the pick-up time 24 hours before the start of the activity. (If your hotel, hostel or apartment is in a difficult area, the tour operator will provide you with a strategic meeting point). Return Point: Return to the original starting point
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
12h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 55 travelers
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Templo de Kukulkan
    Stop: 2 hours - Admission included
    See details
  • 2
    Iglesia De San Servacio
    Stop: 15 minutes
    See details
  • 3
    Xcajum
    Stop: 60 minutes - Admission included
    See details
  • You'll return to the starting point
+
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
66 reviews
Excellent
49
Very good
3
Average
0
Poor
3
Terrible
11

DJimy C
Mexico City, Mexico1 contribution
May 2022 • Solo
Julio was amazing have great service , was very informative ! Took really great care of us and made sure we knew where to go!
Sergio was a great driver was always on time and very expedient.
Written May 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jared K
Santa Fe, NM3 contributions
Cello and Juan Carlos were great guides! They were very knowledgeable and had great things to tell about the Mayan culture and history. Fabian was a wonderful on bus bartender and Eduardo drove the bus smoothly and safely. I would definitely recommend this tour to anyone wanting to do all the tourist stuff in one day. We upgraded to the diamond package and it was totally worth it. Where! Where comfortable shoes!! And maybe bring a change of clothes for after the cenote swim. But overall, great experience with wonderful guides.
Written November 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yao G
1 contribution
Oct 2021 • Solo
This is a perfect way to explore the area, learn about the Mayan history, and have a rolling party across the area.

Bus is clean, spacious, and comfortable. Safety protocols in place without being overbearing.

I would recommend just going ahead and getting the deluxe package (roughly $18 more) just to have a smoother experience, as you'll get nickel and dimed with all of the add-ons individually or have to carry a lot more luggage with you.

I actually booked this tour in person, which brings the price down a bit.
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Etiel Libman
2 contributions
Oct 2021 • Friends
we were very disappointed from the the tour.
1. We were told that the company has safety measures for Covid 19 - but the bus was full (100% full), most people and some of the staff had no mask. Of course the stuff didn't say nothing to the people without masks.
2. People got drunk on the way back, and made a lot of noise, played music in high volume, danced without masks and bothered us. There is no need to say the 3 guides didn't tell them anything, and even gave them more booz.
3. The guides on the bus were not easy to understand, and mixed English and Spanish in the same sentence all the time.
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Willene K
2 contributions
May 2021 • Family
Everyone was so nice .
Actor
José Luiz
Marcelino
Bartolo
They were beyond our expectations
Such a great job and so professional
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Arek T
6 contributions
May 2021
Great tour, and great staff.

I enjoyed very much, and will strongly recommend.

Special thanks to our tour guide David.

Trip was taken on May 5 2021
Written May 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MirnaandSteve F
1 contribution
Feb 2021 • Couples
The worst trip ever , they lie on every thing bad organized no social distancing they put us in the shuttle like a ships , we spent about 4 hours from 7-11 getting tourists from all over Cancun downtown when we Supposedly started from our hotel 7:30 am and back to our hotel at 8:00pm but we returned after 11:00 pm,
They pretended our shuttle is broken down in the street around noon , we waited in the street for more than 45 minutes , then the nice big bus comes and get us, they even not offered water during the 3 hours drives until finally get to Chinchen Itza and no guid of course because it will take more time (again that suppose to be in the pagage) .
The way back to the hotel we had to change the bus again and same tour dropping people off with no any procedure taken for the COVID
Not recommend at all wasting money ant time.
Written February 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Elehn
3 contributions
Jan 2021 • Couples
We got scammed. We got tickets through one of their vendors, made a down payment. When we got off at the first stop, they demanded we pay double the price because our original ticket price was wrong. We were frustrated and wanted them to make it right or make an exception as they allowed us to make it that far without saying anything. They said either pay full price or we can’t get off at any of the stops. Not a good way to make your customers feel. Our guide Rex was excellent. The food at the denote was good.

They stops were ok. The $18 all you can drink isn’t worth it.
Written January 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Matthew Cowell
Ottawa, Canada88 contributions
Dec 2020
>> This tour was booked through USA transfers. <<

We were picked up on time at The Fives in Playa del Carmen (fantastic hotel btw) at 07:25 and then we spend an hour driving around picking up other people just to be dropped off at a larger bus 500 metres from the hotel we started at. A total waste of time as we could have just met the bus at 08:30 instead.

The guide took off his mask after the bus left and there was no COVID information given at all.

We then had a hard sell of a drinks package (at 9am) telling people if they did not buy they would be disappointed since everybody else was drinking. The whole focus of this tour was to get as drunk as possible.

We stopped several times on the side of the highway so they could set up a "bar" to offer people drinks.

We had lunch at a centoe that I am certain the company gets a commission from. The food was mediocre at best and you have to pay extra for a life jacket to swim (it's mandatory). You also need to pay extra just to get water. Again a hard sell to buy souvenirs and booze at the restaurant. We are told we have an obligation to help people since we come from countries with more money. It's more likely we are lining the pockets of the tour guide.

English was not spoken very much. The guide said that if everybody was not listening he "would not waste his saliva on the English speaking people". He had no issue explaining how tipping works in Mexico though.

We finally got to Chichen Itza where he looked pained to give a tour, which lasted 20 minutes (was supposed to be 90 minutes) and then we had about an hour to look around my ourselves.

Returning home - yeah, more stops for alcohol.

However, what is worse is than my partner and several other people on the bus threw up the whole way back. They got food poisoning from lunch! All the guide was to say is if he could give us coke to settle our stomach. He was far too concerned selling alcohol to people.

My partner threw up the whole night and this pretty much ruined the whole experience. I consider food poisoning to be a very serious issue and the guide lack of concern to be insulting.

I would never use Mayab Travel again and I suggest that nobody else does either.
Written December 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David K
1 contribution
Dec 2020 • Solo
When I booked the tour I asked specifically if I need to pay any additional fees, expenses, any other money, and they said no. But then I was supposed to pay for a life jacket which is mandatory for swimming. I was also promised two bottles of water, but then the tour guide said I only get a plastic cup of water and that is it. even though I was promised water at two occasions, two bottles all together. The tour guide said he will be equally attentive to both english speaking and spanish speaking people, but he just spoke in spanish and occasionally said a word in english. I had no clue what he was talking about, so much for the tour. At Chitzen itza we also got a different guide, who didn’t put much effort in explaning stuff neither did speak very good english. The tour took forever, as we had many unnecessary stops just for drinking. If you speak ENGLISH and do not plan on getting drunk on the tour - by paying much more extra, I would really recommend you NOT to take this tour!!
Written December 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 13
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Mayab Travel Tours
romanx1974
romanx1974
00
The places are beautiful , but the experience was really BAD,
The places are beautiful , but the experience was really BAD, 1) We got the 'Deluxe' package, and it was terrible,
Sharon E
Sharon E
00
Bad humen relations, good logistics.
They are obviously extremely professional, operative and logistics wise, BUT the guides( Garza and Gavier) were ex
mabrincat
mabrincat
00
Great day out
Fantastic tour, a lot of different activities. The tour guides were friendly, the atmosphere was relaxed and inform
Deptacon
Deptacon
00
Awful Tour
Awful tour. Avoid at cost. Just rent a car and go to chichen itza. 5.5 hours on a bus ride in the morning just to g
135elvias
135elvias
00
Very Welcoming and fun
Ivan, Julio y Manaces were awesome tour guides. They made everything so fun and we had the best treatment. We were
gyorim82
gyorim82
00
Avoid unless your fluent Spanish!!!
I wish I had read the reviews... Avoid unless your fluent Spanish. But even if you speak Spanish, you'll probably f
jamiedQ5744SO
jamiedQ5744SO
00
Memorizing
Xavier was excellent guide, trip was mind blowing, the food was awesome. Great people with awesome attitudes.
darktree27
darktree27
00
The bus never came
Called to verify pickup time and location, they said be in the lobby at 6:30 am. We waited 2 hours and the bus neve
BackPacker151132
BackPacker151132
00
Avoid if possible
Bus picked us up on time at 7:25am from our hotel. We then spent a further 1.5 hours at various stops filling the b
rachiecor
rachiecor
00
A lot of time wasted trying to sell us items / not deliver information / provide organization
The tour felt rushed and disorganized at points. Initsllly upon booking we were told that the bus would pick us up
Rs77777
Rs77777
00
2 Language Tour doesn't work
The guide Mili and the others are very nice but if you can only speak English this tour is a nightmare. It wasn't e
Tcavaldoro
Tcavaldoro
00
Long Day in Maya
Mixed bag of an excursion, for us. We payed over 120 dollars for the deluxe package. It was nice to have water and
946daliaa
946daliaa
00
Disorganized and overpriced.
Disorganized. And you get ripped off. Instead of starting with Chichen Itza, you start by shopping at an EXTREMELY
leilak509
leilak509
00
Attractions great, tour disorganized
The attractions were very good (Chichen Itza, X-Cajum cennote, city of Valladolid), but the tour was very disorgani
nataliyag2018
nataliyag2018
00
NOT A GREAT TOUR/ NOT ALL LOCATIONS AS PROMISED VISITED
This tour was given to us to go to Tulum, Coba, and Playa de Carmen. 1. This is not an English tour, they tried t
Frequently Asked Questions about Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen

Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen will start at 7:00 AM. Discover and book Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen on Tripadvisor


Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen price starts from $74.67. Discover and book Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen on Tripadvisor

Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Chichen Itza Classic + Cenote + Valladolid from Playa del Carmen on Tripadvisor