My husband and I went on this excursion for our honeymoon. We were initially told it was another $20 each for “dock fees” and when we arrived, they charged us $40 a person so we paid another $80 in total which we were not very happy about. We got to snorkel for 15 mins but did not see anything (which we understand is out of your control) The hosts and workers on the boat were fantastic and fun. Very friendly. The catamaran ride itself was very fun. The beach at the second stop on the south end of the island was not at all what we were expecting from what we saw in pictures. The water was very dirty. The food was good but the drinks on the island were not. I asked for a margarita and was given tequila and lemonade.

This was my first visit to Mexico, first time joining a tour group and this one specifically went everywhere I wanted to go and had hotel pick up included! I would not have done this visit any other way. They message prior to your visit to ensure you have no unanswered questions or worries and then the amazing service carries on while on the tour. Eloy was our tour guide alongside Adrian who checked us in throughout the day and Jesus our driver who drove us all day. Eloy was amazing and had a wealth of knowledge about Mayan culture and all the sites we visited! He was very personable and made sure the whole tour group was happy and stayed safe (even protecting us from too much sun lol). The buffet was great with dancers and performers. The views in the cenotes were breathtaking and an incredible experience. Thank you for a great last day of our holiday!

This trip has created life long memories. Our guide at Chichén Itzá, Santiago was wonderful, very knowledgeable and a real character who was fascinating to listen to. He answered all our questions. Chichén Itzá was incredible. We then visited our first cenote Il Kil was beautiful and superbly run. Our second cenote was not quite as pretty but still stunning with opportunities to jump in from height. The buffet at this cenote was perfect with entertainment thrown in. We would highly recommend this trip. It was a long drive from our hotel (Grand Riviera Princess) but the guide on our very comfortable coach, Christian, was great throughout. He was fun and informative. Book this trip for life long memories!

The tour was fun! Roberto, Gustavo, and the bus driver were great and kept us informed and entertained the whole day. It was quite hot at Chichén Itzá and the hour long tour was a bit much for me personally because of the heat and limited shade surrounding the structures. They did give us full warning though and I’m glad I heeded their warning and rented an umbrella. Otherwise, I found the tours to be great and the guides were quite knowledgeable! I would definitely recommend the tour!

This was the first time coming here and the whole family enjoyed themselves. Casey and Elise made sure that we had a good time. The food was amazing. We will be coming back!

Amazing services, and willy was the absolute best!!!! He made sure we were all ok and content, I would definitely go if you are considering it and we will definitely be back!:)

Awesome experience. You have to check it off your bucket. List lunch afterwards was amazing as well. This was part of our private Chichen itza tour.

I am very thankful for everyone at Sheraton,but also I want to give special thanks to Aruzhan for high-quality and hospitable service at reception,she helped us a lot.Thank you all,thank you Sheraton❤️

Wow. What a wonderful experience. Started off snorkeling in Puerto Morelos then lunch and off to the jungle. Such beautiful preserved jungle full of natural green beauty. Our guide "Mona Lisa" helped fulfill our dreams with this adventure; zip lining through the trees, jumping in cenotes and ATV riding, blazing through muddy trails

I came to Cancun for my Bday. I have to say this Team made it the best BDAY ever! I had never been snorkeling before and the guide was so patient with me to get my breathing right. He had me stay with him the whole time and showed me Beautiful schools of fish. I even got to see a baby sting ray! The Coral Reef was beautiful to see up close & personal! Because I purchased the VIP pkg with every activity it did not disappoint! The Cenote was beautiful the water refreshing! The ATV through the Jungle BAD ASS! Zip lining is an adrenaline rush! And to top it off we received an education on REAL Tequila with a taste test! This tour made my trip!!! Oh I can’t forget the Tacos from the restaurant after snorkeling simple but very good! 10/10

We had so much fun!! Snorkeling was beautiful, ATV was exciting, ziplining was fast, Cenote was beautiful. Or only complaint was so much wait time. Otherwise, wonderful!!

The transport is horrible. The vans have a/c but the drivers aren’t great. It’s a hectic ride. Everyone we talked to that day said the same. The driver convinced us to buy a $10 bug spray when we got into the car because he said it’s $20 when you get there and YOULL NEED IT. But we didn’t need it. So that was a waste. We snorkeled first. Andrea and the boys there were absolutely wonderful! The snorkeling was fun and the pictures were great! They only allow a GoPro in the water if it’s attached to your head or chest. Not allowed to bring any other camera. Even if it has a floaty on it. We HIGHLY suggest buying the VIP package when you get there. Upgrade for the pictures right away if they offer it. It’s $100usd for all your photos from the whole day. Otherwise you’ll pay $185 for 14 photos at the end. We got probably 45-50 photos total. WELL WORTH THE UPRGADE. Upgrade to the VIP private Cenote experience. It was $35 per person. They feed you as many tacos as you want and give you really good drinks while there. Otherwise you’ll definitely be hungry towards the end. It’s a long day! The Cenote they take you to if you DONT upgrade is small and has like 25 people there. It would have been crappy. However the vip one is wonderful and only had a max of 14 but our group only had like 8. I’ll upload pics of our Cenote and one of the regular one that they take everyone else to. Flash was the best person we encountered the whole day. Flash made the WHOLE experience. Would have voted this a 4 star but I upgraded it to a 5 because of him! He’s wonderful, fun and funny! He deserves a raise! The atvs were fun, but absolutely pieces of crap. Lol and I mean they’re horribly maintained and overheat, and barely run but if you get a good one, it’s a fun time. You go back and forth on the same trail probably 4-5 times. Zip lines were fun. We hadn’t done that before and had fun but they weren’t super high and “exhilarating” by any means. The pictures were cool though. They do a good job getting pictures. There’s a lot of time to wait for rides back, but there’s also hundreds of people there at once. So it’s to be expected. I’d recommend it for a fun day, but probably not a “must do”. If we did this again I’d probably skip the atv and ziplines and just do separate snorkeling and cenotes.

Great experience! The crew was wonderful. The parking is the bad part. We were told we had to leave our car and keys with the “valet” and paid $20 to park. We left our car with the “valet” and they stole the spare tire out the rental car.

It started out a bit rocky, our driver was 20 minutes late with no communication, which caused us to have a slight panic as it states they will not wait for us. So I didn’t want to take the chance and leave. We had a wonderful time snorkeling and Mike & guides were amazing! On the way to our next destination the ac was out and it was a very hot day, an inconvenience, yes but not unbearable. Pablo our guide for the cenote, zip lining and ATV’s, was amazing. Such a wonderful experience the food was perfect and the show they had was the topping! Over all we are very glad we did this! We loved it a must see!

The entire tour was great! Definitely recommend purchasing the photo package after snorkeling if purchased the entire activity package. Tacos were amazing, highly recommend the chicken tacos at the end of your. Few things to remember…don’t apply any sunscreen or lotion prior to your activity as you will have to rinse it off, when starting snorkeling trip don’t wear any clothes to boat as you will get very wet when boarding. Swimsuit only! Keep towels dry by storing in locker prior to activities otherwise pointless to have as they will be soaking wet.