Chichen Itza, Cenote, and Valladolid Tour
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BEST SELLER
Chichen Itza, Cenote, and Valladolid Tour
By Sat Mexico Tours
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About
Discover the wonders of Chichen Itza, one of Mexico's most iconic archaeological sites. Marvel at the Kukulcan Pyramid and the mysterious serpent shadow during the equinox. Dive into a sacred cenote, swim in its clear waters, and enjoy a delicious buffet meal. Then, take a short break in the charming town of Valladolid to explore its historic main square. With hotel pickup and a bilingual guide, experience the culture, history, and beauty of the Yucatán Peninsula.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 40 per group
Duration: 12h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
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Highlights
- Explore the magnificent Chichen Itza and the Kukulcan Pyramid’s grandeur
- Swim in the mystical cenote, a sacred Mayan underground sinkhole
- Savor a traditional buffet meal at a reserved area near the cenote
- Learn the rich Mayan history from an experienced bilingual tour guide
Travelers’ Choice Best of the Best
2024
- Certified bilingual tour guide throughout journey
- Visit an amazing mayan "cenote" (sinkhole)
- Buffet meal
- 30 minute stop at Valladolid main square
- Transportation to and from the destination
- Entry/Admission - Valladolid
What's not included- Beverages in the Buffet (Only in All Inclusive option)
- Rent lockers and lifejackets at $4 USD each (included in All-Inclusive option).
- Chichen Itza access fee (Included in the all-inclusive option)
- Entry/Admission - Chichen Itza
- Start:Multiple pickup locations offered.
- Option 1Ultramar, Av. José López Portillo Calle 49, Puerto Juarez, 77525 Cancún, Q.R., MexicoMEETING POINT FOR COSTA MUJERES AND PLAYA MUJERES HOTELS
- Option 2Smart Cancun The Urban Oasis, Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., MexicoMEETING POINT FOR CANCUN DOWNTOWN HOTELS
- Option 3Hampton Inn by Hilton Cancun Cumbres, Luis Donaldo Colosio Supermanzana 310 Manzana 1, 77500 Cancún, Q.R., Mexico
- Option 4Aquaworld, Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico
- Option 5Forever 21, 5ta. Avenida Norte Mz 35 L. B21, Centro, 77710 Playa del Carmen, Q.R., MexicoAll our travelers stay in Playa del Carmen downtown hotels, the meeting point will be Forever 21 Quinta Alegría (Is located outside La Quinta Alegría Mall).
- Option 6Starbucks Playacar, Paseo Xaman-Ha Lt. 19 Mz. 25 Zona 4 Playa del Carmen, Playacar, 77710 Cozumel, Q.R., MexicoAll our travelers stay in Playacar hotels, the meeting point will be Starbucks Plaza Playacar
- Option 7SUPER CHEDRAUI PUERTO AVENTURAS, Km. 270 Carretera Federal 307 Mz 012.002 Lt 001.060 Fraccionamiento, 77733 Puerto Aventuras, Q.R., Mexico
- Option 8Súper Akí Tulum, Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R., MexicoAll our travelers stay in Tulum hotels, the meeting point will be Super Aki Tulum.
- Option 9GOmart Agua verde, KM 2695 MZA 29 LTE 2, México 307, 77780 Puerto Aventuras, Q.R., MexicoAll our travelers stay in Puerto Aventuras hotels, the meeting point will be outside Go Mart Agua Verde. The Go-Mart is located next to the booth of the Puerto Aventuras complex.
- Option 107-Eleven, CARRETERA FEDERAL CHETUMAL-PUERTO JUAREZ, LOTE, Supermanzana 30 Manzana 01, 77580 Puerto Morelos, Q.R., MexicoIf you stay at Sensira Resort and Spa Riviera Maya, Margaritaville Beach Resort Riviera Maya, Desire Riviera Maya Resort, Azul Beach Resort Riviera Cancun, Hyatt Ziva Riviera Cancun
- Option 117-Eleven Regatta, Joaquín Zetina Gasca, 77586 Puerto Morelos, Q.R., MexicoIf you stay at Ocean Coral & Turquesa, Dreams Sapphire Resort & Spa, Excellence Riviera Cancun, Dreams Riviera Cancun Resort & Spa the meeting point will be at 7-Eleven Regatta.
- Option 12Motel Sensaciones, Benito Juárez Sm 38, M 41, L35, Carr. Cancún - Tulum, 77507 Puerto Morelos, Q.R., MexicoIf you stay at Haven Riviera Cancun, Royalton Riviera Cancún, Royalton Splash Riviera, Hideaway at Royalton Riviera Cancun, Hilton Cancun All Inclusive Resort, Waldorf Astoria Cancún, Dreams Natura Resort & Spa the meeting point will be at MOTEL SENSACIONES NEXT TO THE LETTERS “TEQUILA”
Pickup details- We can provide you pick up at most hotels located in the hotel zone of Cancun and Riviera Maya or a meeting point near your hotel at Cancun, Riviera Maya, Playa del Carmen & Tulum. If you are staying in a Boutique Hotel, Hostel or Condominium, we will look for a nearby location as a meeting point. Most Frequent Meeting Points: Cancun Downtown: Hotel Oasis Smart 7:10 AM Playa del Carmen: Forever 21 Quinta Alegria 6:30 AM Tulum: Super Aki Tulum 7:10 AM The pickup time will be between 6:30 AM - and 7:30 AM; you will get exact details via email 2 days before your activity date.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
- Near public transportation
- Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 110186P2- Confirmation will be received at time of booking
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Travelers should have a moderate physical fitness level
- The use of a life jacket is mandatory in the cenote
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 40 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 110186P2
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per adult (price varies by group size)
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- F2298IHcharliem0 contributionsWorth every pennyNorma and Ulysses were both fantastic - very knowledgable, personable and friendly. Alberto was also great. Would 100% recommend this trip.Written December 8, 2024
- EBEmmaB1750 contributionsGreat trip to Chichen ItzaGreat tour, our guides Uli and Rey were so helpful & gave us so much information at every stop & also fun too! The tour is long so I’d bring snacks/water with youWritten December 8, 2024
- jennydB6020ON0 contributionsAmazing tour guides, company itself overcharged on these websitesNorma and Ulysses were incredible tour guides. Norma knew so much history, it was beautiful to learn about the culture that predated Spain’s colonization. This part has nothing to do with the tour itself or our amazing guides but we were unfortunately overcharged for the all inclusive option. We thought all inclusive came with the meals and hotel pickup and entry tickets, but we realized everyone had meals and the entry tickets are way cheaper than we thought. In total the $100+ difference in charge was not necessary and definitely overcharged. Currently disputing that part.Written December 8, 2024
- Jesschai660 contributionsGreat way to spend the day!Very nice tour. The tour guide was very informative and personable. Pick up at the hotel went smoothly and on time. I recommend this trip. We had one child with us and he had a great time.The tacos were very tasty.Written December 8, 2024
- timbE8214UL0 contributionsGreat pyramid tourGreat job! Super attentive. Good local and historic knowledge of both shopping and the ruins. Bus was quite comfortable.Written December 8, 2024
- jasonsZ2677BR0 contributionsExcellent dayExcellent experience all around. Norma was very knowledgeable and loves to teach about Mayan history. I would recommend this trip to anyone I know heading this way.Written December 8, 2024
- B6282GBdavidp0 contributionsItza TourAwesome excursion the tour guides were very helpful and knowledgeable. I would definitely recommend booking this tour.Written December 8, 2024
- sophiekF2646AU0 contributionsGreat choice !Great experience ! I loved the tour guide and all the history she shared. I would definitely recommend to anyone interested.Written December 8, 2024
- 728brants0 contributionsThe gist was it was dope.Paul is the man. Eduardo is also the man. I had good food, saw one of the 7 wonders of the world and the cenote was nuts. That is the review.Written December 8, 2024
- 273mar_acamilab0 contributionsPaul and Eduardo were great!Have not enough word to describe the amazing experience my husband and I had. Eduardo was an incredible driver and Paul such a good host. Very safe driver along with an upbeat personality. To top it off, the food and tequila tasting was delicious Would recommend 100%!Written December 8, 2024
- Sandyland11110 contributionsAMAZINGPaul was extremely informative, friendly and comical!! He made the trip very fun and enjoyable. Eduardo was a very friendly and safe driver!Written December 8, 2024
- shalilaht0 contributionsBirthday tripYour guild was very knowledgeable about the area and the history behind everything. Tequila tasting was awsome. It was a fabulous time.Written December 8, 2024
- Destination5381430 contributionsHad a blast!I had an amazing time. Ulises was a fountain of knowledge and also very funny. Rey was also full of energy. As a solo traveler I felt that I was in good handsWritten December 7, 2024
- novellat8060 contributionsUnforgettable Chichen Itza Tour with Outstanding Guide!An unforgettable 5-star experience! Our guide, Ceasar, was exceptional—his deep knowledge and engaging storytelling brought the history of the ancient Mayans at Chichen Itza to life. The tour was perfectly organized, with excellent service throughout. After exploring the awe-inspiring ruins, we visited a stunning cenote for a refreshing dip and ended the day with a charming city tour and tequila tasting. Every moment was meaningful and memorable. Highly recommend this tour with Sat Mexico and Ceasar!Written December 7, 2024
- FrequentFlier4829970 contributionsAmazing tour to have different locations.Ulises and Rey were amazing. We enjoyed with our tour! Picking up and dropping off was very easy. The tour bus was cool. We enjoyed with all places have beenWritten December 7, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
17,455 reviews
Excellent
15,600
Very good
1,202
Average
290
Poor
104
Terrible
259
Viktor
Harrison, TN2 contributions
Our experience with this tour was not the best experience. When signing up for the tour it states that they will pick you up between 7-8 am. When I received the email on the pick up time it stated that it would be 8:35 am. We were picked up at 9:15 am. We also had more stops and people to pick up afterwards. We headed to the actual destination (chichen itza) well after 10 am.
The tour guide was pleasant and was nice. Both the tour agents were also knowledgeable. The bus driver was nice as well.
After the site (chichen itza) instead of heading to the cenote (we headed to a different one since Ik kil was closed), they informed us that they had to make another detour, as one of their buses had broken down and needed us to go pick up their passengers. This was not a big deal to me, however i do think it’s important to note as we were already so very behind schedule.
Lunch on the itinerary was suppose to be 2:00 pm, we arrived their well after 4:30.
Afterwards we headed to the city of Vallodolid. We did not get the full 30 minutes in the city either as when we pulled into it the sun was already setting.
Even simple requests by myself to the tour agency were denied. They were very unaccommodating.
I would not recommend this tour. There are plenty of other tour options, please look at those first.
Also if you do decide to book with this tour agency, please make sure to have 994 pesos ready. You do have to pay the tax for the tour, in addition to the money that you already payed to book the tour. They will not let you onto the bus until that is payed.
The tour guide was pleasant and was nice. Both the tour agents were also knowledgeable. The bus driver was nice as well.
After the site (chichen itza) instead of heading to the cenote (we headed to a different one since Ik kil was closed), they informed us that they had to make another detour, as one of their buses had broken down and needed us to go pick up their passengers. This was not a big deal to me, however i do think it’s important to note as we were already so very behind schedule.
Lunch on the itinerary was suppose to be 2:00 pm, we arrived their well after 4:30.
Afterwards we headed to the city of Vallodolid. We did not get the full 30 minutes in the city either as when we pulled into it the sun was already setting.
Even simple requests by myself to the tour agency were denied. They were very unaccommodating.
I would not recommend this tour. There are plenty of other tour options, please look at those first.
Also if you do decide to book with this tour agency, please make sure to have 994 pesos ready. You do have to pay the tax for the tour, in addition to the money that you already payed to book the tour. They will not let you onto the bus until that is payed.
Written October 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Al F
5 contributions
Jan 2020 • Couples
Our tour guides, Juan & Luis, were amazing! They were so passionate about teaching us more about the Mexican culture. They both spoke very well in English & Spanish. The company they worked for was Ekinox Tours.
Time @ Chichen Itza was very good. I would recommend picking up souvenirs there but only paying in EXACT change & not buy souvenirs from the Mayan village where you are served lunch. They are overpriced. I would have liked less time @ lunch and more time to spend in Valladolid. It was such a nice / cute city with a lot to do but only got 25 minutes to spend there. The cenote was amazing and beautiful! Highly recommend this tour for the price. It is a very long day, but so so worth it for the money spent.
Time @ Chichen Itza was very good. I would recommend picking up souvenirs there but only paying in EXACT change & not buy souvenirs from the Mayan village where you are served lunch. They are overpriced. I would have liked less time @ lunch and more time to spend in Valladolid. It was such a nice / cute city with a lot to do but only got 25 minutes to spend there. The cenote was amazing and beautiful! Highly recommend this tour for the price. It is a very long day, but so so worth it for the money spent.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria R
Bayside, NY5 contributions
Jul 2021
Absolutely amazing day! Our tour guide Alan and driver Alfredo were great. Our stops included a tequila distillery (main reason was a bathroom stop but there was a beautiful field of agave and an artisanal gift shop, for 10-15 minutes), Chichen Itza (for 2 hours), Hacienda Maya (this is where the included buffet is and the cenote, for 1.5-2 hours), and lastly the city of Valladolid (for 35 minutes). The drive was pretty long but not bad, seats were comfy so I slept through most of it. The day in general is long, be prepared with comfy shoes, sunscreen, LOTS of water (on our day it was 93 degrees but with the humidity it was up to 106!) and snacks as they advise you. When we got to Chichen Itza we were placed in groups of 9 (bigger groups beware if you don't want to get split up, this is a new COVID regulation) and one certified tour guide led us around the ruins. Our tour guide, Carlos, did amazing and was super knowledgeable. If anyone is thinking of coming here without a group/company, that's good too BUT make sure you pay for a certified tour guide when you get there. It's just so much better to understand the meaning behind the Mayan structures. We payed $30 each for the admission fee for Chichen Itza which we were well aware of when we booked this tour so that's great, no surprises. Some fees we weren't aware of were at the Cenote where life jackets are mandatory and cost $2 USD each, and the locker was $2 USD each also. At the buffet, drinks are NOT included. I had my water so I was good. My boyfriend payed $3 USD for orange juice, I believe that was the price for a water bottle too. Overall amazing experience. 10/10 recommend! We got back to our hotel at about 8 pm.
Written July 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mroms0816
First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!
Written July 24, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corine L
1 contribution
Jan 2022 • Friends
Our tour was lead by Cesar and driver Fernando and they were fantastic. The English was very understandable, informative, and engaging. Pickup was incredibly easy from our hotel. The guide spoke on a mic on the bus to prep us for each destination, telling us his suggestions and general knowledge (ex. bathroom locations, cultural history, etc.) so I never felt lost, bored, or confused. I didn't have too many expectations, but I'm truly impressed by the experience. I was worried from looking at the itinerary that we would exit the bus, take a few photos, and depart, but the pacing was really great. I didn't think our time was too rushed or too slow.
On top of the tour fee is the $30USD/533MXN skip the line fee for Chichen Itza (which you can choose not to do and wait in the long lines w/o the guide) and you really do just walk right in. We got about an hour walking around the area with the guide telling us about the history and culture and it was super informative and fun. He chatted with our group for a bit longer since we were still interested and then we got about 30 minutes to take pictures/shop which was a perfect amount of time. We were provided two bottles of water each.
At the cenote, there is a 40MXN fee for a lifejacket if you decide to swim and optional 40MXN for a locker. Changing rooms and showers are also there. We had two hours for swim/eat. Our tour arrived before most of the others so if you decide to swim first, there is almost no crowd. The buffet we had afterward was pretty good (drinks are not included in the price).
After we get free time in Valladolid which is a small colonial style city square that you get dropped off at. There is a choice to do a tequila tasting but I forgoed that and went off to get some desserts nearby that Cesar recommended.
Overall, really impressed by the care and professionalism and hopefully you get our duo on your tour as well.
There's a lot of walking and moving, possibly under direct sun (it was really overcast on our visit and not too hot but I can definitely imagine it can get intensely hot). I would consider this if you have mobility issues, young children, etc.
On top of the tour fee is the $30USD/533MXN skip the line fee for Chichen Itza (which you can choose not to do and wait in the long lines w/o the guide) and you really do just walk right in. We got about an hour walking around the area with the guide telling us about the history and culture and it was super informative and fun. He chatted with our group for a bit longer since we were still interested and then we got about 30 minutes to take pictures/shop which was a perfect amount of time. We were provided two bottles of water each.
At the cenote, there is a 40MXN fee for a lifejacket if you decide to swim and optional 40MXN for a locker. Changing rooms and showers are also there. We had two hours for swim/eat. Our tour arrived before most of the others so if you decide to swim first, there is almost no crowd. The buffet we had afterward was pretty good (drinks are not included in the price).
After we get free time in Valladolid which is a small colonial style city square that you get dropped off at. There is a choice to do a tequila tasting but I forgoed that and went off to get some desserts nearby that Cesar recommended.
Overall, really impressed by the care and professionalism and hopefully you get our duo on your tour as well.
There's a lot of walking and moving, possibly under direct sun (it was really overcast on our visit and not too hot but I can definitely imagine it can get intensely hot). I would consider this if you have mobility issues, young children, etc.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, corinel871.
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! We are glad you enjoyed this Chichen Itza tour, we have made this tour with love. Thanks for leaving a detailed review, and mentioning our team Cesar and Fernando, you’re right, they are great! we really appreciate you taking the time out to share your experience with us and recommending us, we count ourselves lucky for customers like you.
We look forward to seeing you again in the future!
Best wishes
Written January 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ernest
San Francisco, CA2 contributions
Mar 2022 • Couples
An amazing unparalleled experience from top to bottom in no small part due to the engaging guidance from Cesar and the masterful driving from Captain Daniel. Comfortable charter bus ride with A/C and bathroom makes the two hour (three including hotel drop offs) drive go by fast. Cesar loves his job and you can see how his passion for Mayan culture and people translates into his informative, educational, and mindful explanations. He really made Chichen Itza come to life and we left with an even deeper appreciation for the Mayan civilization and their technological advancements. The cenote we visited was a slice of paradise and the lunch was delicious after a refreshing swim - perfect after all the sun. Drinks cost extra but it's worth the $2 USD to try "Monkey Blood" which is lemonade and hibiscus tea (like a tropical Arnold Palmer). Tequila tasting was not really tequila tasting but actually a sampling of various local spirits and liquors that are unique to the region (which is actually way better because we got to taste things that we never even knew existed). Could not recommend this tour more strongly for anyone visiting Cancun - I wish that Cesar could lead every tour that I'll ever go on. Come for the info, stay for the jokes. Absolutely stellar service - thank you so much, Cesar and Daniel!
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, ernestwaynewong. First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world! Thanks for the awesome review! It means so much when our best customers share their experiences we're grateful for customers like you! We hope this encourages other travelers to enjoy this adventure.
SAT MEXICO Team is looking forward to serving you again.
Best wishes!
Written March 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SW
4 contributions
Jul 2022 • Friends
The cenote was AMAZING and the food was delicious. I really appreciated the guided tour portion of Chichen Itza! I recommend to bring your own masks since they will be needed for waiting in line at Chichen Itza or when you’re getting food at the buffet line or you can just purchase when you exit the bus. I’d also recommend some cash (around USD $3) for the life vest for the cenote or extra for the locker. Keep in mind the conversion rate from pesos to USD. I received change for a $10 USD when I gave them a $20 USD. This was on me since I didn’t know until after I’d left what the conversion rate was. Ivan (our driver) and Alan (our guide) made this trip super great! :)
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are thrilled to have you as part of the SAT MEXICO family! Thank you for sharing your kind words with us. it means the world to our entire team and us! We look forward to serving you again soon!
Written July 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina
2 contributions
Jan 2020 • Family
We had a family group of 14 for our tour on Jan 2,2020. Our first stop was at an agave plantation where they make tequila (one of only two plantations in Mexico). It was pretty cool. Our tour guide, Tacho, was great! He was enthusiastic, funny, and knowledgeable. He spoke English well and he did a great job switching between Spanish and English for explanations. Our next stop was Chichen Itza. The tour was thorough, with some time at the end for shopping and photos on our own. My teenagers thought the tour was too long, but I expected that from them. I totally geeked out learning all about the Mayan history there. After the tour we went to a Cenote where we had a yummy buffet lunch and a short time to swim in the Cenote. We then boarded the bus for the small historical town of Valladolid. We stopped there for about 20 minutes...Enough time for a churro and bathroom break, then headed home.
Pros: Great, knowledge tour guide, comfortable bus, great lunch.
Cons: Time it took to pick up other tour-takers, A/C went out on the back half of the bus on the way home, would have liked a little more time at the Cenote (it was incredibly busy the day we were there)
All in all, I thought it was great and would definitely recommend it.
Pros: Great, knowledge tour guide, comfortable bus, great lunch.
Cons: Time it took to pick up other tour-takers, A/C went out on the back half of the bus on the way home, would have liked a little more time at the Cenote (it was incredibly busy the day we were there)
All in all, I thought it was great and would definitely recommend it.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeliaM80
7 contributions
We absolutely loved our tour of ChichenItza, Ik Kil etc. It was my 2nd time but my husbands' first. Alan was an excellent guide, elaborating a little more than my guide in 2016. He is friendly fun and entertaining - the same goes for Manuel, the bus driver. He played great Mexican music on the bus and every now and then, he would break into song. We loved this. The places we saw were amazing, well worth the hype and the tour fee (really affordable, even for us South Africans with a terribly poor exchange rate). Even though I dont drink alcohol, I also enjoyed the little tour of an algave distillery. All in all, highly recommended!
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harpreet S
1 contribution
Oct 2021 • Friends
This was a great tour! Highly recommend! Professor Balam and Caesar are very knowledgeable about the sites you visit. Having a guided tour such as this - you learn and appreciate what you see. Our favourite part had fo be seeing the Chichen Itza! For us, the tour started at 8am, we were expected to be in the hotel lobby (Rui Palacd Las Americas) by 7:40am. It was close to a 3h drive to Chichen Itza. We made a quick 20 minute stop at a agave distillery, where you can grab snacks, water, and souvenirs. After this, it’s Chichen Itza, then about a 30 mins drive to cenote (where there is a lunch buffet, drinks are not included), and then another 10 min drive to the city of Valladolid (enjoy churros, ice cream, elote). I do recommend that you bring pesos with you, although almost all places did take USD/visa. The tour recommends wearing shoes - I was ok in comfortable sandals. Definitely bring hat, sunscreen, towels, water proof phone case AND water shoes would be great for when you’re swimming in the cenote. You’re able to leave your stuff on the bus! The bus is comfortable, and has a (clean!) washroom available as well. Overall, we had a great time, and I’m sure you will too with these awesome guides! Enjoy :)
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, T3785YRharpreets. We are glad you enjoyed this Chichen Itza tour; we have made this tour with love! Thank you so much for your kind words, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We hope you can come back to Mexico and serving you again soon!
Best wishes.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeremy P
Berlin, Germany4 contributions
May 2022 • Couples
Impressive historical site of xichen itza. Well preserved and partially restaured. You need to pay 30USD on top for the entry per person. The beating heat unfortunately do not go well together with long lasting explanations from our guide about the site. Getting straighter to the point with key intersesting facts would be enough. After 15min of explanation, half of the group was not focused anymore, in despair research for shadow. (you can rent an umbrella for 60pesos, or bring yours).
Be prepared to be approached by pushy salespeople from the beginning until the very end, who are all selling pretty much the same thing (3-4 stands and you have seen them all). They like to blow in a kind of water pipe, imitating the jaguar roar. it is funny the first and second time, but not anymore after 50.
The 2hours stop at the cenote is also impressive landmark (Cenote Saamal). But managed as a company, which very much remove a part of its charm. You need to pay extra 50pesos for renting a mandatory life jacket, another 50 for a locker. The lunch was inclusive and consists of a buffet (the employees serve you and the waiting line can build up). You need to pay your drinks extra (50-150pesos per drink)
Finally the colonial town of Valladolid, which has a great charm :) you will only get 30min to visit it all...where 2hours would be a reasonable time to enjoy what the city has to offer. And tequila / jewelry salesman will jump at your neck once you are out of the bus.
The visited locations definitely are worth it and deserving 5 stars. The organizators are friendly and knowledgeable, they will encourage you to buy from their specific friends salesperson along the trip.
The personalized Maya calendar is a great idea if you are looking for a nice present (23USD)
Be prepared to be approached by pushy salespeople from the beginning until the very end, who are all selling pretty much the same thing (3-4 stands and you have seen them all). They like to blow in a kind of water pipe, imitating the jaguar roar. it is funny the first and second time, but not anymore after 50.
The 2hours stop at the cenote is also impressive landmark (Cenote Saamal). But managed as a company, which very much remove a part of its charm. You need to pay extra 50pesos for renting a mandatory life jacket, another 50 for a locker. The lunch was inclusive and consists of a buffet (the employees serve you and the waiting line can build up). You need to pay your drinks extra (50-150pesos per drink)
Finally the colonial town of Valladolid, which has a great charm :) you will only get 30min to visit it all...where 2hours would be a reasonable time to enjoy what the city has to offer. And tequila / jewelry salesman will jump at your neck once you are out of the bus.
The visited locations definitely are worth it and deserving 5 stars. The organizators are friendly and knowledgeable, they will encourage you to buy from their specific friends salesperson along the trip.
The personalized Maya calendar is a great idea if you are looking for a nice present (23USD)
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, jerem5913. Thanks for taking the time to share your thoughts and feedback with us, we're grateful for your honest feedback, all review is important to us since we strive incredibly hard here to make every customer experience enjoyable.
Best wishes!
Written May 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hola, quería consultar si hay alguna opción para luego de que termine el tour trasladarme nuevamente a mi hotel en zona hotelera? O de la contrario dónde finaliza el tour y si hay alguna opción que me recomienden para volver a la zona hotelera,gracias
Written November 17, 2024
Hello
Is it possible for Vegetarian lunch?
Written November 15, 2024
Hola! Quisiera saber si la explicación en Chichen Itza está incluida. Gracias.
Written October 28, 2024
1. Do you pick up from aloft playa del Carmen? If so, what time would that be?
2. What time all itinerary finishes?
3. If we don't choose the all-inclusive option, where can we grab some food for lunch?
Written October 20, 2024
Do you pick up from Riu Latino in Costa mujeres?
Written October 4, 2024
Hello, is it possible to be picked up from Hotel Courtyard by Marriott Cancun Airport? If yes, would the drop off also be at this hotel?
Written September 29, 2024
Does the bus have good air conditioning & toilets?
Written April 3, 2024
They have a few pick up locations that they offer. However you may have to be on it with them about your pick up spot to be for sure. Make sure you call them or chat with their customer service number to confirm and when they drop you off depending on who your driver is they may be able to drop you off at your hotel if you ask the tour guides
Written March 18, 2024
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