Cancun Tours
Tulum and Xel-Há All-Inclusive Day Trip from Playa del Carmen
3.5

Tulum and Xel-Há All-Inclusive Day Trip from Playa del Carmen

By Cancun Vacation Experts
About
from
$174.99
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99, max of 15 per group
Duration: 8h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Food and beverages at Xel-Ha
  • Use of lockers, towels and snorkel equipment at Xel-Ha
  • Inner tubing at Xel-Ha
  • Bicycle ride at Xel-Ha
  • Rest areas (hammocks) at Xel-Ha
  • Hotel pickup and drop-off
  • Entry/Admission - Tulum Archaeological Site
  • Entry/Admission - Xel-Ha Park by Xcaret
What's not included
  • Gratuities
  • Optional activities at Xel-Ha (see the Additional Info for a list)
  • Drop-off service at the Courtyard by Marriott and Secrets Excellence Playa Mujeres hotels


Start:Multiple pickup locations offered.
    Pickup details
    • Close meeting point for Downtown Playa del Carmen hotels
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Wheelchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 3206PCMTXH_01

        • Confirmation will be received at time of booking
        • Child prices are height dependent: children over 4.6 feet (1.4 meters) pay the adult price; children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price; all children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
        • Optional activities include: Swim with Dolphins (USD $99), Dolphin Trek (USD $149), Sea Trek (USD $49), Snuba (USD $49), Manatee Encounter (USD $79), Stingray Encounter (USD $49), Zip Bike (USD $29), Temaxcal ($USD 31)
        • Comfortable lightweight clothing
        • Good walking shoes or sneakers
        • Hat
        • Sunglasses
        • Biodegradable sunblock
        • Swimsuit
        • Dry change of clothing
        • No heart problems or other serious medical conditions
        • Travelers should have a moderate physical fitness level
        • This tour/activity will have a maximum of 15 travelers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 3206PCMTXH_01

        Reserve your spot

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        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • Cancun Vacation Experts
          1,649
          Mexico
          Joined in August 2012
        • lizgilstong
          0 contributions
          5.0 of 5 bubbles
          A fun adventure with amazing staff
          We had so much fun on the tour we did...quadbiking, ziplines and then a swim in a cenote. CJ was the most patient understanding and informative guide ever...thank you for an amazing time!
          Written July 7, 2024
        • kristym958
          0 contributions
          3.0 of 5 bubbles
          It was fun and overhyped
          We got the gold pass as it got us seats and an elevated view. We'll I'd say save your money as there were no seats availible which was a disappointment. It was very hot up there and rammed! The bar service was ok, the drinks were ok. XXX Beer and some no-name tequilla. We left there as it was so hot and rammed and went to the main level to go get the sliders and fries that were included in the ticket. It was hard to get to the area to get your burger as it was again rammed. The shows were really good, was it worth what we paid? I don't think so. I've been there, seen it, and likely would not go there again! Not impressed we paid extra and didn't get to utilize whatever paid extra for.
          Written July 3, 2024
        • AHMMYEE
          0 contributions
          5.0 of 5 bubbles
          Very wonderful excursion to take while staying at Hard Rock Riviera Maya
          This is my second visit to Rio Secreto Cenote. My family was staying at Hard Rock riviera Maya. The excursion was well organized. Our guide was Danny, he was very good and my grandchildren loved the scientific explorations during the excursion. They had fun swimming through the underground pools in the Cenote. You did have to buy their photos if you wanted keepsakes of the experience but it was worth it.
          Written July 2, 2024
        • mohamedeC6407OE
          0 contributions
          1.0 of 5 bubbles
          Photo Scam
          Experience was great but they scam you with photos at the end. First you're not allowed to take your phone or camera. They tell you they have an 'expert' photographer taking pictures of the experience. This expert is using regular camera with stock lense. In the end of the excursion they try to charge you 30$ for one picture! Or 120$ for the whole set which is about 75 pics out of which only about 5 were good. My wife and daughter post lots of pics on social media and I like to show off pics to guests on my TV. Unfortunately we won't have any pics to share or remember this experience.
          Written June 30, 2024
        • 141shubhangir
          0 contributions
          5.0 of 5 bubbles
          Rio secreto naomi guide
          Rio secreto is a must visit if u r near palaya de carman area in mexico. We booked our tour via sunwing and our guide NAOMI was amazing. She is very knowledgeable and kind. She explains everything in detail and was very patient as i did not know swimming. She was very kind to help me float in the caves. I recommend book plus tour that’s worth ur money
          Written June 23, 2024
        • laurenpardeer
          0 contributions
          1.0 of 5 bubbles
          NOT GOOD FOR KIDS
          This was a miserable experience for my 7-year-old. The water was way too cold for him, but there was no way to turn back once we got to the cave. So he had to spend more than an hour shivering and crying while swimming around sharp rocks in a dark cave. And after it was over, our guide got mad at us when we skipped the overly air-conditioned photo-viewing room and went straight to the warmer eating area (food was lousy). He learned the phrase "stink-eye" after seeing how the guide looked at our group. I know we were a difficult bunch, but one would hope they would make allowances for a seven-year-old boy. No such luck. DO NOT RECOMMEND!
          Written June 22, 2024
        • kjhusername
          0 contributions
          2.0 of 5 bubbles
          Nice cave but no pictures
          This was a very cool tour with a real underground cave experience. However I had a really big issue! We were not allowed to take our own pictures, and the pictures you see posted which are the same as every one else, have to be purchased for $30 each. This would still be fine, if my pictures were crap quality, many of them a branch was blocking face. This completely ruined my experience because I wasn’t told about this before. I was impressed with the tour, Leslie our guide was great, but the only memories I will have are about the sadness of not having memories.
          Written June 21, 2024
        • ralphg777
          0 contributions
          5.0 of 5 bubbles
          Adventure
          Awesome experience with Diana as a terrific guide. I suggest that all who visit take this excursion. The water was a bit cold and putting on the wet suit was a challenge but fun on putting it on…..
          Written June 20, 2024
        • Jesus C
          0 contributions
          5.0 of 5 bubbles
          Amazing experience
          This tour was so incredibly fun. The staff could not be any nicer. They were so amazing, super funny, very welcoming and made you feel so safe. The zip lining was so much fun and the cenote was beautiful; the food was great as well. We had the best tour guide. He and his crew were beyond great!!
          Written June 19, 2024
        • W490IVjohns
          0 contributions
          5.0 of 5 bubbles
          Amazing family excursion. With unbelievable views. Once in a life time
          We had 14 friends and family with a wide variety of ages. Pepe was an amazing tour guide. He kept us interested with the history while keeping it fun for ever the entire time. Highly recommend this tour and request Pepe if you can!
          Written June 9, 2024
        • ConstanceAnn67
          0 contributions
          5.0 of 5 bubbles
          A wonderful challenge!!
          My husband and I absolutely loved the tour of Rio Secreto. Our guide, "David" was fantastic and told us so much about the history of the cave and included info on the Mayan culture. If you are extremely tall, or are physically challenged, this may not be the tour for you. There is a section of the underground river where the space between the ceiling and the cave bottom is maybe 3ft. and nothing more. We loved the quiet and darkness in the cave. As I am 68 and overweight, I found it somewhat difficult to navigate over the rocks underfoot. But David guided me through and kept telling me to walk where he had shown the flashlight. Although I was quite dehydrated after about 2-hours in the cave, with David's help I made it. Be aware that no food or drinks are permitted in the cave.
          Written June 7, 2024
        • Roytravel1
          0 contributions
          3.0 of 5 bubbles
          All Things considered It Has Potential to Be a Great Day Out.
          What great expectations we had for the day. Pick up from hotel On Time 06.45:) Unfortunately B/Fast is at 07.00. So organised with Chef Night before, to grab Danish and a bit of fruit at 06.35, no such luck. Waiter insistent on B/Fast is 07.00 and NOT before, after 5 mins of back and forth left empty handed and relied on "All Night Bar" fridge (got 2 rather soft and partially soggy cheese and ham rolls and 2 rather sad bananas). Needless to say Waiter reported on return and Day did Not start well. Travel to Cancum disrupted by Large Lorry overturning and spilling load of Rock and Stones, Delay 35 mins. At least we had a giggle at motorbikes/scooters that had squeezed through returning (The wrong way) 10 mins later:) even the Mexican driver had a smile although its normal. Damien, our Guide for the day. was Brilliant from the outset. Hers French, married to a Mexican lady who is the spitting image of Cher (When she was 30) living and working in Cancum, Dive Master, Photographer, general all Round " Bon Oeuf". Loads of Info and safety brief to take in, Basically NO SUN Products at all during visit to Contoy (its an Eco Park) & Life Vest MUST be worn on the boat. Can give Chat in 6 Languages fluently:) Arrived at Marina for refreshments (Coffee, Tea, cake, water or juice) and a ciggy as this last opportunity for a smoke for 5Hrs (Not a prob). Boat left with us all wearing our Vests:). Intro to Boat crew. and we sped off with 4 Very large outboard engines at the back making it an exciting trip out:) Saw several Sea Turtles on way to Contay and overtook numerous "Lesser" crafts. Contoy is Beautiful, dominated by a rather tall Guard/Watch Tower. Beach is pristine, water clear and marine life abundant (if u don't like smaller shoal of fish swimming around you - DONT go in the water) :). Dont Pick up, |Touch or remove anything u will get Told Off. Lunch was simple but very tasty (Cooked by Crew) : fresh fish, Chicken, salad, rice and Taco Chips LOTS of it with Juice/water or Beer. Watched by local wild life. Back on the boat and onwards to Coral reef for snorkelling, Yay:) Warned about possible strong currents, so if not a strong swimmer don't do it, I'm PADI Trained and have done a LOT of snorkelling in my time. Arrived at Barrier Reef with Waves rolling over them and boat swaying in the current, issued life vest snorkels and masked, Dropped into Choppy waters, turned and followed our guide as instructed, Got 25 yds and had to turn back, the current was seriously strong :( during our stay on Reef 4 others turned back. On the return of Damien and the stalwarts who "saw it through", it was reported "There was not a lot to see, because of the strong winds and currents crashing around the reef" Only last week it was like a Mill Pond soooo Calm and an abundance of things to see, REALLY!!!! Onwards to Mujeres, Fast 15 min trip from Reef. Arrived at Jetty, told to remember which Jetty as there are 50 identical ones, Remember "The Black Pearl" Bar and u wont have a problem. The bar is 25yds wide and has 2 Jetties???? Hey Ho. Off to first bar for a deserved drink NO SUCH LUCK as it was "Election Day" and drinks only served if you Order food, We had just eaten an hour ago and were stuffed. So off to find another venue that did serve you, the Local Pharmacy which Not only Provides Cold drinks but also a variety of "UK Prescription Drugs" so i was informed by the helpful lady:) The place was Rammed and you could hardly move, so we found a shady area on the main street and watched the endless "Anti Terrorist" 4 x 4's Vehs, heavily armed with 5 up in back and 3 in front doing their patrols, 1 Hr of my life i will not be getting back. On return to "TBP" we are offered jetty 2 or 3:) We choose 2 and actually our boat which had gone to refuel came in on jetty 3, typically. There is an exit and and entry to Jetty 3, (NOT Marked i may add). we got to the boat and we are asked to go back along jetty for 5 mins as crew not ready, of course we comply and head back along the jetty The wrong way and are ushered off the jetty by some Officious bureaucrat with loads of gesticulations so we exited and re-entered jetty the correct way and 5 mins later were on our boat heading home. Disembark from Boat, quick Ciggy and toilet Break then on to Bus. Trip Back to hotel was shortened by Stories and Mobile Phone Photos from Damien, He has a great life on the Mexican Caribbean coast, as he says he could be elsewhere earning more money but have so much more stress. All the best for the future. That was it Left at 06.45 got back 17.30 Sadly only 1/3rd of the trip delivered, NOT due to anything Damien or crew did wrong but just down to Bad timing and weather conditions. At least it was hot and Lunch was really nice :)
          Written June 5, 2024
        • TGDino
          0 contributions
          4.0 of 5 bubbles
          A must Do
          Firstly, the lift was no way close to 30 minutes - realistically 15 minutes which is secondly, okay. It’s a lull not a thriller but enjoyable all the same. The crew works for tips, offer bottled water, and snap photos. Definitely a must do while in Cancun.
          Written June 3, 2024
        • Y2241WPkatiec
          0 contributions
          4.0 of 5 bubbles
          So much fun-issues with photo
          The Rio Secreto $ Tulum was worth the money. The maya ruins were great but was so hot we could wait to leave. Than we experienced the caves with cool waters. A great outing. The photo option at the end was our negative issue. They do not print any photos. They give you a link with password. I saw the pictures and decided to download them later. The password does not work and we can’t get the pictures. I send them an email and no responses.
          Written May 31, 2024
        • luisticovargas
          0 contributions
          1.0 of 5 bubbles
          Nightmare
          A total nightmare, prepare yourself if you don't leave the tips that the owner wants, he leaves you stranded, the airline changed our flight time, and left us stranded in Cancun having already paid for transportation, we had to pay a taxi to the airport ...not recommended
          Written May 31, 2024
        See all 1,649 reviews
        These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Most Recent: Reviews ordered by most recent publish date in descending order.

        Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


        3.5
        3.5 of 5 bubbles3 reviews
        Excellent
        1
        Very good
        0
        Average
        1
        Poor
        1
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        Mike L
        Dubuque, IA107 contributions
        5.0 of 5 bubbles
        Jun 2019
        Great tour of Tulum, very nice guides with lots of information. Xel-ha was an amazing experience with lots to offer. We mainly took advantage of snorkeling and the buffet. Lots of ice cream on a hot day to cool down after the water.
        Written June 20, 2019
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Jeffreyvdh
        Enschede, The Netherlands17 contributions
        3.0 of 5 bubbles
        Nov 2017 • Couples
        It felt like our guide was speeding through the entire Tulum site, whilst trying extremely hard to be funny. Normally I'm all for taking a guide but in this case I'd say visiting this site on your own and reading the signs would give you a better experience.

        The Xel-Há park is lots of fun, with good food and drinks. Don't forget to bring natural sunscreen and something to fend off the bugs or prepare to leave burnt or itchy.
        Written December 1, 2017
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Tulum and Xel-Há All-Inclusive Day Trip from Playa del Carmen provided by Cancun Vacation Experts

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