Tours and Tickets

Puerto Vallarta Shuttle-Roundtrip Transportation provided by Gray Line Puerto Vallarta

Puerto Vallarta Shuttle-Roundtrip Transportation

Puerto Vallarta Shuttle-Roundtrip Transportation
2.5
This product is unavailable to book via Tripadvisor. Contact the supplier for availability.
Travel safe during COVID-19
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Temperature checks for tour participants upon arrival
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Temperature checks for tour participants upon arrival
Guides required to regularly wash hands
Hand sanitizer available to travelers and staff
Transportation vehicles regularly sanitized
Contactless payment for gratuities and add-ons
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitized between use
Face masks required for travelers in public areas
Social distancing enforced throughout experience
About
Know before you go
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
Know before you go
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Book your round-trip transfer between the airport and your Puerto Vallarta-area hotel and enjoy a stress-free way to start and end your vacation! When you arrive in Puerto Vallarta, avoid the stress and confusion of trying to find your way around a new city after a long flight. Instead, relax and let your professional driver get you to your hotel in comfort. Enjoy the convenience of a professional transfer service while you sit back, relax and enjoy the ride! When making a booking for this shared round-trip, you will need to advise your flight details and your hotel details. Your transfer will be confirmed within 24 hours of booking, and you will be provided with a travel voucher to present to the driver. It's that easy! Round trip airport transfers are available between Puerto Vallarta International Airport and: • Marina (Zone 1) • Touristic Area (Zone 2) • Zone 3 South and North (Zone 3) • Zone 4 South and North ( Zone 4) Note: click on the 'view additional info' below to ensure you are selecting the correct hotel zone
Need help booking?
Call the number below and use the product code: 5193P15
Call +1 855 275 5071
Important information
Inclusions
Local taxes • Driver/guide • Hotel drop-off • Hotel pickup • Round-trip shared transfer
Exclusions
Food and drinks, unless specified • Gratuities
Departure details
Traveler pickup is offered.
We meet and greet all clients at the Puerto Vallarta International Airport at the designated transportation area.
Airports:
Ordaz, Puerto Vallarta Mexico
Inclusions
Local taxes • Driver/guide • Hotel drop-off • Hotel pickup • Round-trip shared transfer
Exclusions
Food and drinks, unless specified • Gratuities
Departure details
Traveler pickup is offered.
We meet and greet all clients at the Puerto Vallarta International Airport at the designated transportation area.
Airports:
Ordaz, Puerto Vallarta Mexico
Return details
Velas Vallarta, Santa María, Puerto Vallarta, Jal., Mexico
Casa Velas, Calle Pelícanos 311, Marina Vallarta, 48354 Puerto Vallarta, Jal., Mexico
Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico
Meliá Puerto Vallarta, Av. Paseo de la Marina Sur 7-Sur, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico
Hotel Vamar, La Cruz, Puerto Vallarta - Tepic, 24 de Febrero, 63786 Xalisco, Nayarit, Mexico
Mayan Palace at Vidanta Puerto Vallarta, Av. Paseo de la Marina Sur 220, Marina Vallarta, 48354 Puerto Vallarta, Jal., Mexico
Club Regina Puerto Vallarta, Av. Paseo de la Marina Sur 205, Marina Vallarta, 48354 Puerto Vallarta, Jal., Mexico
Avenida Paseo Vallarta, Av. Paseo Vallarta, Flamingos, 63732 Bucerías, Nay., Mexico
Tres Mares Beach Residences & Marina, Av. Paseo de la Marina Sur 197, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico
Comfort Inn Puerto Vallarta, Blvrd Francisco Medina Ascencio 3965, Marina Vallarta, 48450 Puerto Vallarta, Jal., Mexico
Additional information
Confirmation will be received at time of booking
Not wheelchair accessible
Please advise all flight and hotel information at the time of booking
Vehicles are not always equipped with baby seats. If you require a baby seat, please include this in the "Special Requirements" field at the time of booking is not guarantee you will get one and consider that have an additional cost. If you are bringing your own child seat, you must book at the child rate as a seat will be used
Note: The transfer to Zone 5 hotels is only a one-way private transfer, must book on private services option
Note: Due to federal regulations, the vehicle used for transport back to the airport is a taxi.
Please check the hotel list below, to ensure you are booking the correct zone.
Velas Vallarta, Casa Velas, Marriott casa magna, Melia, Hotel Vamar , Mayan Palace Marina, Westin, Club Regina, rain tree villavera, Flamingo Vallarta, Porto Fino, 3 mares, Confort Inn.
Crown paradise, Golden Crown, Hacienda & Spa, NH kristal, Grand vennetian, Holiday inn, Villa del palmar, Puerto de luna, Hola Vallarta, Fiesta Americana, Las palmas, Plaza pelicanos, Vallarta Sol, Club Plaza Pelicanos grand, Secrets Vallarta Bay Resort & Spa, Hacienda de Vallarta Las Glorias, Canto del sol, Suites Mar Elena, Costa Club Punta arena, Getaway, Suites del Sol, Vallarta Torre, Los Tules, Villas Vallarta, Sheraton, Sunset Plaza Beach Resort, Sheraton Tiempo Compartido, Villa Premiere, Buenaventura Grand, Marlyn Hotel, El pescador, Casa Nicte Villa, Hotel Rosita, Suites la Siesta, Hotel Mocalli, Hotel Portonovo Plaza, Now Amber, Hotel Hilton, Icon Vallarta, Villa del mar, Sunscape, Hacienda Buenaventura, friendly vallarta O Hola.
Sea Garden, Mayan Palace Nuevo Vallarta, Ocean Breeze, The Grand Mayan, The Grand Luxxe, The Grand Bliss, Villa Varadero, Paradise Village, Bahia del Sol, Occidental Allegro, Hard Rock Hotel, Taheima Grand Spa, Grand Velas, Grand Marival, Dreams Villamagna, Marival Residences, Hacienda de los Milagros, Luxury Residence In Paradise.
Playa los arcos suites, Mercurio, San marino, Suites Emperador, Hotel Emperador, Tropicana, Blue Seas, Blue chairs, Casa Anita, Suites Plaza Del Rio, Hotel Eloisa, Posada Roger, La Iguana de Oro Vallarta, Hotel Belmar or Almar., Tradicional Villa Del Mar, Yazmin Hotel, Torre Malibu, Hacienda San Angel, Hotel Amaca, Villa Mercedes, Cond. Vera Vista, Hotel Hortencia, Grand Miramar, Villas Palmeras, Villas David, Cond. La Palapa, Andales On the Bay, Cond. Casa de las Visitas, Vallarta Shores, Casa La Villata, Villa Azul, Chateau Dona Luz, Casa del Quetzal, Villa Celeste, Hotel Playa Conchas Chinas, Hyatt Ziva - Before: Dreams Vallarta, pinnacle 220, porto alegro, Rivera del rio, garlands del rio, olas altas suites, Rio Malecon, Quinta Maria Cortes, Molino de Agua, Hotel Hacienda de Vallarta Centro, Abbey Hotel, Casa de Las Visitas Condo, Meza del Mar, Casa Panoramica, Casa Juanita, Condominio Playa del Sol, Casa Cupula, Condominio Conchas Chinas, Lindo Mar, Casa Doña Susana, Playa los arcos.
Riu Vallarta, Riu jalisco, Samba Vallarta, Riu palace, Bel Air, Villa del palmar flamingos, Villa la Estancia, Royal Decameron.
Costa sur, Playa Fiesta, Cond. Los Palmares, Garza Blanca, Best Western, Barcelo La Joya, Casa Iguana, Mousai hotel, Park royal pv, Grand fiesta americana.
Service animals allowed
Infants must sit on laps
Most travelers can participate
No health restrictions
This tour/activity will have a maximum of 998 travelers

2.5
11 reviews
Excellent
3
Very good
1
Average
0
Poor
2
Terrible
5

chris f
Santa Cruz, CA1 contribution
Good
May 2021
Stayed at the Grand Fiesta Americana and Alex was extremely helpful in setting up our events and scheduling our transportation to the airport. Excellent english made it very easy and he was really informative in our questions about which excursions were worth it and which werent. Good guy.

Chris F.
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Chris, Good Morning: Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta, and that our agent Alex help you throughout your stay. Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, and we will also like to extend the invitation to our other locations in Cancun and Los Cabos. Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
Written May 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shannan H
Anaheim, CA2 contributions
Spring Break 2021
We were met at the airport right on time with our private car. Given all the information about our driver and what to expect for our return trip to the airport. Our concierge Steban helped us with anything we needed all week. He scheduled our adventures and return trip to the airport. He also made us feel at home and answered any questions we had. He was the best part of our vacation. We would have be lost and bored without him.
Written April 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Greetings! Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta, and that our agent Esteban was a great help throughout your stay. Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, and we will also like to extend the invitation to our other locations in Cancun and Los Cabos. Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
Written May 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vee Grigoryan
6 contributions
Pick up great, drop off ... What drop off?
Jan 2021 • Couples
Going from airport to hotel was amazing. Our driver stopped and had tacos with us, he was very nice and friend, what makes this review terrible is the pick up from hotel to airport, our flight back was at 4 pm and shuttle was scheduled for 1:20 pm, however when the day came we waited untill 2 pm and no one showed up , than we realized that the shuttle came at 10:00 waited for us for few minutes and left with a nice note, not only we had to rush and take a taxi to the airport but also we couldn't reschedule or get a refund, their customer service number said no agents available
Written January 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, Good Afternoon We are very sorry to hear about this bad experience regarding your transportation service during your recent trip to Puerto Vallarta, we would like to do a proper follow up to this situation. If you would be so kind to contact our Customer Service Department at customerservice@graylinevallarta.com with the name under your reservation and voucher number. Thank you for the feedback as it helps us make the right changes to provide an even better service to all of our clients. - CX Department (Mexico Travel Group)
Written January 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael
Los Angeles, CA1 contribution
A Scam Company Who Will Take Your Money and Never Provide the Service - STAY AWAY
Nov 2020
This is a scam company, don't even think about giving them your money. They will take it and run with it and never provide any service promised. They never respond to calls in their office, never schedule a return trip, and refuse to provide a refund when the date comes and goes. I have spent countless hours discussing this issue on the phone with them and received the worst customer service, especially from Esteban Perez who works in Puerto Vallarta.

Don't trust them. They also overprice the ride, you can take an uber for about 60 pesos, when this ride is around 340 pesos.

I will never in my life use Gray Line again, even if every other transportation company is closed and I'm desperate.
Written November 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, Good Afternoon We are very sorry to hear about this bad experience you had with our service during your recent trip to Puerto Vallarta, we would like to do a proper follow up to this situation. If you would be so kind to contact our Customer Service Department at customerservice@graylinevallarta.com with the name under your reservation and voucher number. Thank you for the feedback as it helps us make the right changes to provide an even better service to all of our clients. - CX Department (Mexico Travel Group)
Written November 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Makenzie R
10 contributions
Awesome drivers
Jun 2019 • Couples
One of the grey line workers at the hotel helped us book our atv excursion and was super helpful with any questions we had. Carlos was our driver early this morning back to the airport. He Chatted with us, it was nice to have a conversation with someone local to kill time in the drive back to the airport! Learning about iguanas and opossums (a delicacy to some in Mexico)!
Written June 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta Its very important for us to make sure you have an incredible time during your vacation! We hope that you use our service in your next trip back to Puerto Vallarta, and we will also like to extend the invitation to our other locations in Cancun and Los Cabos. Please feel free to contact me personally if you need any information regarding our destinations, or if you are planning to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - UX Department
Written July 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

amymanor
Austin, TX89 contributions
Don't Fall For It
May 2019 • Couples
We booked our trip to Puerto Vallarta using Bookit.com and roundtrip transportation from and to the airport was offered for about $68 for two people. We arrived at the airport and met with a Grayline representative who offered breakfast and a tour at a neighboring resort. We said that we did not want to do a timeshare presentation and we were assured that it was not a timeshare presentation. We were told that it was strictly breakfast and a tour of the property. LIE! The offer came with 2,000 pesos, a free massage, and a City Tour with Tequila tasting. The rep told us that instead of shared transportation we were going to have private VIP transportation to our resort.
They put us in a taxi. We met the Grayline rep the next morning and he drove us to the neighboring resort. There we met Carlos who took us to breakfast and then the sales pitch began. We refused to buy and was given a taxi back to our resort. We were told that we needed to meet with Luis to schedule our City Tour. We met with him about an hour after returning to our resort. We booked our City Tour for the next morning. We were told to be in the lobby by 8:55 for our ride to catch the tour bus. We arrived at 8:50 and sat there for almost an hour . The resort was kind enough to call Grayline and the City Tour to find out what happened. We never received an explanation, they were just a no show and we ended up taking a taxi on our own to Molecan boardwalk which was about $15 USD each way. We were put in a taxi back to the airport. We would have saved money by taking our own taxi to and from the airport and skipping the hustle game provided by Grayline.
Written May 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Ms. Amy, Thank you for taking the time to send us your comments. We are sorry to hear that you had an inconvenience with the Time Share upon arrival, and with your Tour. In order for us to investigate further , please contact our Customer Service department. at: customerservice@graylinevallarta.com Please include under which name the reservation was made, and dates you travelled to Puerto Vallarta. We can work quickly to address your concerns. We hope to hear from you soon.! Sincerely,
Written May 30, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan C
10 contributions
Bait and switch don’t book with them
Mar 2019 • Couples
We paid $60.00 for a shuttle service to our hotel. Well instead of a nice shuttle van we got stuffed into a taxi both directions. The drivers were fine, that’s not my issue. My issue is you can pay between $5-$10 if you get your own taxi. I complained and was told pretty much too bad, if you don’t take the transportation back that’s fine but no refund. Safe yourself money by getting your own taxi or book with someone else. The middle picture is what I expected the other 2 are what we got
Written May 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Ms. Susan, Thank you for taking the time to send us your comments. In order for me to investigate further, please contact our Customer Service Department at: customerservice@graylinevallarta.com Please include under which name the reservation was made, and dates you travelled to Puerto Vallarta. We can work quickly to address your concerns. We apologize for any inconvenience. Sincerely,
Written May 25, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CAL T
Indian Wells, CA23 contributions
Don’t bother with this company!
We booked this company for our round trip transfer to and from our hotel. Our arrival was as expected a nice friendly staff greeted us and transferred our luggage to nice van, which we shared with another couple to our hotel. Our driver was nice, courteous and friendly. But things turned sour fast. At the airport the staff told us that: “we should confirm our return trip preferably by the next day but not let it wait until the day before our return”. We got to our hotel late on Sunday so we were pretty tired and tried to rest the next day. So instead of Monday we went to the Greyline agent on Tuesday morning. Oh boy you should have seen the attitude and the huff and puff that they guy gave us(would have mentioned his name but he was not wearing any name tags). Why did we waited one day to pass. Forgetting that they are not doing us any favors, we paid good money for their service and its not our job to accommodate them. For our ride back they didn’t even try to keep appearances and just hailed us a beat up taxi with an AC that could not even cool itself let alone us in the back seat. So as I was sweating my butt off all the way to the airport I kept asking myself if I wanted to ride in a beat up Taxi why did I pay almost double the money to Greyline? I would certainly never hire this company or recommend them to anyone. Do yourself a favor and just get a Taxi, its cheaper and you are in control over your own schedule. With Greyline your return is at the time which serves their schedule not you , even if it mean you being hours early at the airport.
Written March 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Mr. Calt, Thank you for taking the time to review. We deeply apologize with the inconvenience with the Representative and also with the return transfer. In order for us to investigate, please contact us at: customerservice@graylinevallarta.com Please include under which name the reservation was made, and the dates you travelled to Puerto Vallarta. We can work quickly to address your concerns. Thank you again, Sincerely
Written March 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gary P
St. George, UT7 contributions
Inexpensive
Oct 2018
We pre-booked through Grayline tours and were given and very good deal on roundtrip transfers to our resort and back. They were very accommodating and would recommend them to anyone
Written November 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding transportation during your recent trip to Puerto Vallarta Its very important for us to give the best Vallarta has to offer! We hope that you use our service in your next trip back to Puerto Vallarta, and we will also like to extend the invitation to our other locations in Cancun and Los Cabos. Please feel free to contact me personally if you need any information regarding our destinations, or if you are planning to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - Alejandro Perez (UX Manager)
Written January 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marisol G
3 contributions
TAKE A VAN-TAXI TO AIRPORT!!! GRAYLINE RIPS YOU OFF BY HUNDREDS!!!!
Jul 2018 • Family
It was nice to know that we had our GrayLine (thru Bookit.com) shuttle waiting for us at the airport. It was nice, clean, and with an AC. Which is why they're getting 2 stars, however, on the way back, we got SCREWED and told us they were out of their shuttles so they got us a minivan/taxi "on them"(!?), whatever. A taxi-van to airport is NO MORE than 150-200 PESOS ($7-$10 US) for 7 people (4 adults, 3 children) which we figured out once we were there, we paid (in advance) a total of 3720 PESOS ($186 US) IN ADVANCE A MONTH PRIOR ONLY TO GET SCREWED. Worse part is, the taxi-van was dated and with NO AC!!!!! HORRIBLE experience!!! It's probably worth walking ALL THE WAY OUT TO THE VERY END at the airport when you arrive to get a taxi!!!! DO NOT PAY IN ADVANCE!!!! Also, they're horrible at answering phones!!!

YES! GrayLine! REACH OUT TO ME IF YOU WANT AND ONLY TO REIMBURST ME AND I WILL UPDATE THIS REVIEW THEN!!! The name is MARISOL CABELLO GONZALEZ and was there to use your service 7/18 and 7/24, 7/24 is when we got major screwed!!!!
Written August 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Mrs. Marisol, Thank you for taking the time to send us comments on regards your return transportation service. When booking with our company, you're reserving our personalized meet & greet service, all insurances and the peace of mind you will be on an authorized transportation . We deeply apologize you had an inconvenience with your return transfer. I will get in touch with you for a follow up. Sincerely,
Written August 2, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Gray Line Puerto Vallarta
jennyhV8673UD
jennyhV8673UD
00
Private Boat
The boat ride was very enjoyable and the staff were all accommodating. However, we had a big group and our transpor
BrandieJoy
BrandieJoy
00
Great deal, clean cars, courteous staff
What a great deal, comfortable rides, courteous staff, and clean vehicles. Skip the hoards of taxi vendors upon arr
coleya402
coleya402
00
Fantastic city tour
Marino was a fantastic help in our experience. He recommended the city tour of Puerto Vallarta and it was fantasti
BMid
BMid
00
Prompt, professional, and safe service!
Safe, reliable airport transfer! The representatives were easy to identify at the airport and they quickly ushered
worldtravelerinMN
worldtravelerinMN
00
Terrible!
I had to cancel some tours I had planned for March of 2022 and it has been almost 2 months and still no reimburseme
toriOary1
toriOary1
00
Amazing adventure day out
What an amazing day out. Just returning, my family and I went on the zip line and razor combo tour. The pick
F8915WHjosephw
F8915WHjosephw
00
Great work Carlos!
Carlos was great to work with and even modified his schedule to get us out at a more beneficial time. Great service
dwminshall
dwminshall
00
On ti
They arrived on time and got us to our hotel in a timely manner. They require you to meet with them the next day
grandote64
grandote64
00
Don’t waste your time
Don’t waste a day going to a small town overrun by tourists. It’s very crowded and everything is more expensive tha
melissalS2414HB
melissalS2414HB
00
Amazing
carlos and antonio with gray line in puerto vallarta grand fiesta were amazing they helped us to get into our car a
CarolDigman
CarolDigman
00
Highly Recommended Gray Line
We used Gray Line for our transportation for our travels back and fourth to the PVR airport . The divers were pro
markhX5836CY
markhX5836CY
00
Seamless way to explore
Our family will almost always do the hop on hop off bus tours in cities we wish to explore for a full day. Beats ge
gtnrwdy
gtnrwdy
00
Buyer Beware
Buyer Beware!! We purchased the Extreme Adventure through Gray Line (the representative was onsite at our hotel) wh
O8846PVpaulr
O8846PVpaulr
00
Grayline PVR is terrible
Grayline Puerto Vallarta was the worst told us van would be there at 2pm, then when 2 pm came said be there in 5 mi
SarahAfromAZ
SarahAfromAZ
00
Amazing ATV/RZR tour!!! Jorullo Bridge. Highly recommend!
Jorullo bridge atv tour with Canopy River was amazing!! Esteban from Grey Line hooked us up and it did not disappoi