Tours and Tickets

Dolphin Quest provided by NexusTours Mazatlan

Dolphin Quest
4
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About
Be a part of this wildlife conservation project! Explore the coast of Mazatlan in search of friendly dolphins on their natural habitat, and help a team of oceanographers and marine biologists with identification a
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 5359P114
Call +1 855 275 5071
Important information
Inclusions
  • One-way transportation, only from/to centrally located Hotels in the Mazatlan area
  • Snorkeling equipment
  • Snacks
  • Water and sodas.
  • Bottled water
Exclusions
  • Return transportation to your hotel (available at an additional charge per person) and tips (optional)
Duration
4h
Departure details
  • Traveler pickup is offered.
  • one way transportation included from hotel to activity, return transportation to your hotel (available at an additional charge per person) and tips (optional) Transportation included only to/from main located Hotels in Cancún.If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Wear light clothing, swimsuit, sunglasses, and cap or hat. Bring camera, towel, biodegradable sunscreen, and cash for souvenirs or extra expenses.
  • Due to restriction policies, children under 6 years old are not allowed on this tour.
  • This tour is specifically designed for small groups of 4 or 5 participants in one boat; therefore, a minimum of 4 paying adults are required in order to operate. This trip is seasonal and dates may vary depending on migration patterns, between April 16th and December 14th; the rest of the year may operate as a private tour.
  • Transportation included only from/to centrally located Hotels in the Mazatlan area. If you’re staying in a different area, an extra fee may apply
  • It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation.
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 14 travelers
Inclusions
  • One-way transportation, only from/to centrally located Hotels in the Mazatlan area
  • Snorkeling equipment
  • Snacks
  • Water and sodas.
  • Bottled water
Exclusions
  • Return transportation to your hotel (available at an additional charge per person) and tips (optional)
Departure details
  • Traveler pickup is offered.
  • one way transportation included from hotel to activity, return transportation to your hotel (available at an additional charge per person) and tips (optional) Transportation included only to/from main located Hotels in Cancún.If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
4h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Wear light clothing, swimsuit, sunglasses, and cap or hat. Bring camera, towel, biodegradable sunscreen, and cash for souvenirs or extra expenses.
  • Due to restriction policies, children under 6 years old are not allowed on this tour.
  • This tour is specifically designed for small groups of 4 or 5 participants in one boat; therefore, a minimum of 4 paying adults are required in order to operate. This trip is seasonal and dates may vary depending on migration patterns, between April 16th and December 14th; the rest of the year may operate as a private tour.
  • Transportation included only from/to centrally located Hotels in the Mazatlan area. If you’re staying in a different area, an extra fee may apply
  • It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation.
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 14 travelers
Travel safe during COVID-19
Last updated: Jun 19, 2020
A note from Dolphin Quest
- Visible signage: Wear a mask / mask Social distance (2m distance): “Keep your distance” sign Label to cough and sneeze properly Use alcohol-based antibacterial gel Handwashing Avoid touching eyes, nose and / or mouth - Reduce the number passengers per vehicle - Adequate training of all staff
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitized between use
  • Social distancing enforced throughout experience
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Mazatlán
    Stop: 4 minutes
    Join a team of oceanographers and marine biologists as they track wild dolphins, native to the coast of Mazatlan. Your expert guides will share some fascinating information about the dolphin’s behavior and their natural habitat. Experience how this real-life wildlife survey gathers information by taking pictures of the dolphins' fins to identify them and record their movements and be part of the conservation project. This trip also takes you on a scenic journey along the coastline and you can enjoy a refreshing swim or snorkel at a nearby snorkelling site. The Dolphin Quest is a great activity for nature fans and helps to promote sustainable tourism within the destination
    Read more
  • You'll return to the starting point
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Popular mentions

4.0
6 reviews
Excellent
3
Very good
2
Average
0
Poor
0
Terrible
1

Tarek C
1 contribution
Dolphin discovery
Jan 2020 • Family
Special thanks to Mr Jose Rosas!
An agent from Nexus tour (and working on behalf of Sunwing also)
I highly recommend to deal with him, extremely professional and helpful. He was in charge to fix my transportation on the way back to the airport, i have an issue with the hotel about the room and he gently fix the situation for me! I bought 2 excursions for the dolphins activity and the chichen itza tour, the price was very competitive, and the guy makes many call to give me all the details, like the fee dock etc...
He even come on bike under a raining day, to give me a voucher for a tour city guide. If you’re in stay in cancun for holidays then this is the guy you to deal with!!!
Best regards
A happy customer J
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello dear traveler We are happy to hear that you enjoyed the tours, thank you for your review. We appreciate that you have taken the time to send us your comments, for NexusTours the experience of each of its clients is always very important. Our mission is to give our clients the best and make your vacations the best experience ever. We are in 19 countries and 56 destinations. We will be glad to keep been with you on your future tours. We invite you to follow us on our social media @NexusTours to get inspired for your next trip. We will be excited to see your amazing pics, please feel free to tag us. Happy New Year #NexusTour, Your local experts! Kind Regards
Written January 10, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stephane D
1 contribution
Sunwing trip to Costa Mujeres
Jan 2020 • Family
Our Sunwing rep Gaby was amazing at Roy Dunamar. She was very patient with us in our selection of our activities, great recommendations and super smile!!
Thanks Gaby

Dulong Family
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello dear traveler We are happy to hear that you enjoyed the tours, thank you for your review. Our mission is to give our clients the best and make your vacations the best experience ever. We are in 19 countries and 56 destinations. We will be glad to keep been with you on your future tours. We invite you to follow us on our social media @NexusTours to get inspired for your next trip. We will be excited to see your amazing pics, please feel free to tag us. #NexusTour, Your local experts! Kind Regards Happy New Year
Written January 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lhc
1 contribution
Sky rider/Jungle Tour/Isla Cat Dolphins/Xcaret/Chichen
Dec 2019 • Family
Everything was as described and the agency rep that we dealt with made sure we got to place on time by walking us to bus stops and being available on messenger for any questions. Had an amazing experience overall and thank you to our rep for providing us with an amazing time!
Written December 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello We are happy to hear that you enjoyed the tour, thank you for your review. Our mission is to give our clients the best and make your vacations the best experience ever. We will be glad to keep been with you on your future tours. We invite you to follow us on our social media to get inspired for your next trip. #NexusTour ¡Your local expert! Kind Regards
Written December 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Charlene S
1 contribution
Dolphin Swim Adventure
Nov 2019
We booked on the airplane through Sunwing as they were having a promotion where if you paid for an adult you were not charged for 1 child age 6 to 12. My brother also booked for him and his son so altogether there was 3 adults and 3 children.
When we got to the resort we went to the Sunwing desk and were greeted by Sunwing local representative Tanit C who was very friendly and gave us all the info we needed to make our reservation and get to know the resort. The dolphin experience was awesome! we got everything Tanit described and more. The only negative aspect to the expereince was the photos- when we arrived to the destination we were told to check in at the desk- when we did we were offered all our photos for $330 US- this was apparently a disount to the standard $520 US- note that per adult we paid $148 CAN to swim with the dolphins- we declined and said no photos- we were rushed by the gentlemen to the dolphinsntil we got in the water- once in the water a photographer arrived and after that everything we did with the dolphins was about posing and smiling for the camera which took away from the experience. Once out of the water we were brought back to our locker and told we could go inside to see our photos- after negotiating back in forth the price dropped to $150 US for 12 digital photos- more than the cost to swim with the dolphins- its borderline insulting how high the locals begin when you are interested in buyig anything- we have been to Cuba, Dominican Republic and Jamaica and Mexico is by far the worst to deal with. I would have much rather paid when we booked a higher price to have the photos included and had the photographer take only a few photots that we wanted rather than us being constantly told to smile and pose for a photo.
If you have the option to swim with the dolphins in a pool versus the ocean- take the ocean.
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear traveler, Thank you very much for the rating! We appreciate your comments and recomendation. We would love to have you next time around! Regards,
Written November 26, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mom
1 contribution
NO EXTRA COST MENTION!
Jul 2019 • Family
oh...beside bad service and show at the dolphins' plaice and extra cost which was not mentioned, which is a difrent story, they absolutely don't know what they sell to you!!! Wais of time and money!Imported From Safari (1)
Written July 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear traveller, We are sorry to hear about this mix up, nevertheless, we would like to fix this. Please contact me direct on our website. My name is Lucia Arnone and I will be waiting for your email so we can fix this. Kind regards,
Written July 22, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: NexusTours Mazatlan
Loganw1992
Loganw1992
00
The best tour company in Mazatlan!!
An amazing company with one of the greatest tours we could have ever imagined!! Adrian and the rest of the staff we
Smurph68
Smurph68
00
Speed Boats!
This was one of the highlights of our 25th anniversary trip. We were picked up at the Riu and taken to the marina.
sarrabic
sarrabic
00
Do NOT book with Nexus Tours
Due to the incompetence of Nexus Tours, our entire tour group arrived to the boat an hour late. We basically paid $
R7401PXdavidw
R7401PXdavidw
00
Stumbled Upon A Gem
It was experience of a lifetime! Everything about this tour was ideal. Our driver was was welcoming and friendly, h
Road287069
Road287069
00
Review of our representative Tony at Nexus Tours
We were very lucky to have Tony our representative at the RIU Emerald Bay. He was very courteous, friendly, knowled
shanefernandez
shanefernandez
00
Mazatlan City Tour
Nice tour to see the city of Mazatlan. Not many shopping choices. Overall it was a good trip but the Lunch provided
Luckyb201
Luckyb201
00
A lost day of vacation
Sadly the excursion to Durango was the worst I have experienced. A day I wish I could get back,would have had a bet
M7408KEpaiges
M7408KEpaiges
00
Great customer service!
We recently traveled to Riu Emerald Bay in Mazatlan, Mexico. We worked with Noe from Sunwing/Nexus Tours for planni
joemarm143
joemarm143
00
Vacation
Good service, friendly hotel staff, happy people and interesting places if your in tours. Good food and unlimited d
Snodevil
Snodevil
00
Super fun!
We cruised around and got to see sea lions lounging on rocks, then headed to Deer Island. There we could take a ban
JulieS874
JulieS874
00
Tour of Mazatlan and dinner at the Shrimp Bucket
Marlon was our Nexus guide. He was so helpful, courteous and completely knowledgeable about the hotels and tours. H
DGRegina
DGRegina
00
Tony, our Sunwing/Nexus rep at the Riu Hotel.
Tony went above and beyond in helping our group find the right excursions to maximize our time in Mazatlan. I pers
pattiblasky
pattiblasky
00
Thank you to Alex ! From Patti & Don Roth
Thank you Alex and your side kick that picked us up at the airport January 17th 2020.The whole Sun Wing team are gr
derekwW5727JM
derekwW5727JM
00
Alex is a must see
Alex is a must see. He made our vacation wonderful. His suggestions on the tours for us to take when we were in Maz
Barbara W
Barbara W
00
Sunwing/Nexus Representative - Tony
This review is in regard to our representative, Tony. My husband and I experienced our 8th Sunwing trip Jan. 31 to