Just want to thank Jose for a memorable experience. He has a great knowledge of the Puerto Rican history and culture and most importantly the river and caves we explored. Thank you.

We did the extreme river adventure and it was amazing! The tour guide Omar was great and was so knowledgeable about the River and caves. Jose met us at the end and helped with the ropes, great guy and great day. We stayed at the areceibo observatory the night before, the meeting spot is right next to the hotel and the observatory itself. The adventure was somewhat strenuous but we like to be challenged and Omar kept asking if we wanted to take a break so there’s no pressure to hurry if you want to take your time. We highly recommend and it was the highlight of our Puerto Rico Adventure!

Exceeded our expectations! We loved every minute of it! If you like hiking, exploring, nature and just hVing an adventure you must do this excursion. Jose and his team were very professional. Instructions and rules were clear. Regular or hiking shoees are a must. Water shoes or sandals won’t work for this terrain. They gave so much information about flora, fauna and history. The scenery was unforgettable. Super fun experience. Bring waterproof bags, snacks and water. It’s walking for hours so be prepared to burn some energy. It is worth it though. I highly recommend.

Buckle in for a long review because that’s exactly what this is, a literal essay of 5 pages that has to be split up in several comments. TLDR; I have had 2 separate bad experiences with this buisness. 1.) October 2021 – Guajataca Adventure – group of 4 – *cancelled due to weather, rescheduled, then cancelled again *When we called/texted there was no answer until we left a negative review. *Owner only refunded us if we deleted our review. We did & we got refunded. 2.) April 9-10, 2022 – Camping – group of 25 as part of a school trip with the UPRM *Campsite was supposed to be ONLY our group, thus all facilities would be accessible to us. *There were other families there, we did not get the campsite with a firepit as promised, owner told us to use bathrooms 1 & 3 (1 was to be shared with another family). *Owner grew unnecessarily agitated and angry, speaking to our professor in raised voices – in front of all of us. Professor did not raise his voice and no student dared to get involved, only the owner was acting unreasonable. Owner threatened to kick us out for NO REASON other than being angry at our professor despite the busses already being gone. *Gave us (our student leader who organized the event) a full refund. *Then we were allowed to stay. *ALL WE DID WAS SHOWER, EAT & SLEEP. No partying, no loud music or noise, no drinking alcohol, nothing eventful happened except that we had a relaxing time with friends. *Next day after we leave, owner bullies our student leader into paying the money again (+ more money because we left a “huge mess” (supposedly shown in the photos below that he sent her.)) 3.) Owner has anger issues and does not know how to run a buisness. 4.) This is still an on-going situation, but this review will NOT be deleted ever. There are other amazing Puerto Rican companies that do great adventures and have beautiful fincas (campsites)! Don’t waste your money here- ESPECIALLY if you are only visiting the island. If he’s a mess for us locals, imagine how he will ruin your trip if you are only here for a short time. It's a shame that this owner is ruining his own buisness because what he has to offer is actually quite amazing. The river experiences seem really fun and the campsite (finca) is really nice! The only ugly thing is his attitude & unprofessionalism. ____________________________________________________________________________________________ There’s a saying in English, “Fool me once, shame on you. Fool me twice, shame on me.” I am Kimberly Trahan, one of the 25 students who camped this weekend (April 9-10, 2022) at their campsite (“finca” en Espanol). For me, this was my SECOND bad experience with them. THE FIRST EXPERIENCE (Oct 2021) The first bad experience with them was back in October 2021. My husband and two best friends booked the Guajataca Adventure. Being adventurous people and geology students, we thought this would be a super fun experience. Well, the experience never came as weather cancelled our original date- at midnight right before. At first we thought, “okay that’s understandable. No big deal, we’ll just re-schedule since we live here in PR.” So we did. Second round came 2 weeks later and this time we were to meet at the spot near the Arecibo Conservatory at 8am. We got there by 6:45AM. While they did text my husband to cancel concerning weather again and my husband missed the text for some reason, when 8am rolled around and we tried calling/texting them- they never answered. When we started looking at their facebook reviews, we saw others who only got them to respond once they left a bad review. So, we (my best friend and I) tried it and voila, magically, they were available. We mentioned in the original review that we were locals & geology students from UPRM and by treating us this way, we would make sure to tell our peers to never book with them. If locals can’t trust to have a good experience, then how in the hell can he expect tourists visiting for a short limited time to have a good experience. He called us upset and near to tears saying how “they were humble campo (country) people who strongly relied on good reviews for buisness, since they were a small buisness. That they knew and have worked with some of the professors of the geology department and never had a bad experience with them.” We negotiated deleting/editing the review and when we did, they would give us a refund. We DELETED our reviews and got a full refund. [Shame I never took a screencap of the reviews though.] I was originally really upset because we (my husband & best friends) are all broke college students who live paycheck to paycheck. This adventure isn’t cheap so we all saved up for this adventure to celebrate all of our birthdays. Before moving to Puerto Rico, I used to work at a Days Inn Hotel in Houston, Texas, near NASA Space Center & Kemah Boardwalk, so I know all about the hospitality and tourism industry. That was why, even though he was extremely unprofessional to us, I decided to relax and give them a break because I get it. I’ve had extremely rough days at work when things get rough and are out of your hands and you want to provide the safest experience for your clients. PLUS, as a student of Geology, I’m 110% aware of the dangers of being in rivers when it rains as it is part of our education curriculum to graduate. My most MAJOR personal example: working at the hotel during Hurricane Harvey as it severely flooded Houston. I kayaked to work, worked over 48 hours without sleep, and deal with actual chaos as people rushed to find shelter from their flooding homes while our own lobby was flooding too. When there were no more rooms, we allowed people to stay in the hallways overnight. When the hallways became full, we had to heartbreakingly turn people away back into the dangerous flood. So yea… I take floods and rivers VERY seriously. This was why I decided to give them the benefit of the doubt. I personally decided I would never book with them again, but I also wouldn’t want to ruin their buisness. I just wanted nothing to do with them ever again since they ruined my birthday. _________________________________________________________________________________________ THE SECOND EXPERIENCE (April 9-10, 2022) This second bad experience with them occurred this weekend April 9-10, 2022. As I have stated before, I am a geology student at UPRM, and as such I am also a member of the Student Geological Society (Sociedad Geologica Estudiantil). This weekend’s adventure was to study paleontology (aka fossils) in San Sebastian and Lares for two days and camping for one night. We planned on doing the typical make s’mores over a campfire, eat dinner, tell stories, look at the fossils we collected during the day, charge our phones (since most of us still did not have power at our homes since Wednesday night), shower and go to sleep early because we had another long day of hiking coming up. It was planned by our student society and I agreed to go of course because why would I not want to join the fun? I paid my fee and then she told us to sign a waiver. The moment I saw the waiver I thought, “oh no,” because you see, my best friends and I, are not cruel people and we never actually DID tell our peers about our bad experience. This time, I told our leader about it. The place was already paid for. Since it was camping not a river excursion & it was with a school activity, we prayed it would be a much better experience. According to our leader, we were supposed to have the whole camping grounds to our group of 25 students only. When we arrived, (after a very long day of being in the sun and doing our geology thing), we wanted to quickly set up, shower, eat and relax because we were all super tired and exhausted. However, when we got there, there were other camping groups already there and children running around. All the firepits had been taken. We waited there in the covered area to figure out what was going on & to take shelter from the rain that began to pour. Our professor and the owner began talking (in Spanish- so my peers had to translate and tell me what was going on because all I knew from visual context was that the owner was getting heated and aggressive for no reason at all and I was super, extremely confused.) According to my peers, at one point during the conversation, there was a mention about setting up our kitchen area under the covered area and setting up our campsite at the back of the area. Our professor wasn’t initially fond of the idea since it would be far and something could get stolen. Instead of calmly explaining that it was safe, the owner immediately grew angry and defensive claiming to be offended about their security. He angrily pointed out the cameras and where he lives, saying that they were “humble campo people” and he was extremely insulted that our professor would dare to question the security of the finca. I honestly don’t even understand how or why this blew up out of proportion because literally none of us (25 students) said anything and our professor was extremely polite (though growing stern once the owner grew agitated). Only at one point did a classmate calmly tell the owner to calm down because there was no reason to be so angry over a simple concern. It was honestly really awkward and embarrassing to watch. Then the owner told us to check out the campsite and see if it was too our liking. We did and it was actually nice even though in this back area there were no campfire pits. By the time we returned to grab our belongings, the owner had called our student leader and informed her that our professor (& his family: wife and 2 small children under age 6) would not be allowed to stay or we would ALL have to leave. This was a HUGE problem for us because 1.) The busses were already long gone back to the colegio. 2.) Since this is was a school trip, our professor is LEGALLY responsible for us as students. He is 100% not allowed to leave us alone. I’m not entirely certain what conversation took place, but eventually after so much back and forth with phone calls to the owner – because he wouldn’t dare show his face again to talk to us like civil human beings – we were all allowed to stay. He also provided a full refund to our leader. Before leaving, the owner told us that the showers and water were from the reserves and since there were so many of us + other campers, to be aware not to use to much water and that it might run out (fair enough, we understand. No big deal. It is what it is). It appears he did NOT tell this detail to the other camping families that were present this weekend as shown in the photo the owner sent our leader- more on this later. We set up camp in the far back area and began cooking dinner (a special spaghetti recipe mmm). We all decided as a group to not wash our hair and keep our showers short- not only to preserve water, but so everyone could shower before dinner. The owner told our leader that since we were a big group we would use bathrooms 1 & 3. One of them (I’m not sure which) was to be shared with one of the other camping families that was present. Now apparently (according to my peers), when you book this camping experience, each family is supposed to get their own assigned bathroom- thus, this was unfair to both us and the other family. At 7:30pm, the water ran out. We still had 9 students who had not gotten a shower and since we had been in the field all day and extremely sweaty & dirty, the one student who had come in his own car was given the task to drive to the store and buy a bunch of gallons of water to bathe with. This wasn’t a big deal for us because we expected it might happen. Now, if you recall, earlier I mentioned it had RAINED. The campsite isn’t too muddy, but it is an outdoor area that is not concrete- so of course our shoes get muddy. When we used the bathrooms, we used our OWN paper napkins to clean the bathrooms, because even though we are all geology students, we also like to be clean. However, with the ground outside being muddy, this was a task that didn’t succeed 100%. We all live here in Puerto Rico and know better than to throw toilet paper down the toilet so we threw our stuff in the trashcans provided. I mention all this because as you see in the photo I provide, the other family sharing our bathroom claimed to the owner that we wasted the water and made a “huge mess” – that is not a huge mess. Yes, there is some mud and the trashcan is full, but the bathroom is NOT a huge mess. The shower and sink were clean and even HAND SOAP BARS that they provide were clean despite being used. That night all we did was eat dinner, chit-chat a little amongst our friend groups & tent partners, and go to sleep. It was relaxing and uneventful. It was just nice to see our friends & peers again after several days of no school due to the island power outage. If he wants to pull the “we are humble campo buisness owners” card, then I will pull the “we are tired geology students who just wanted to shower, eat and sleep” card. There was no partying, no drinking, not even loud music. The other families had loud music, but not us. We are not a fraternity or a group of wild college students. We are literally just a bunch of ‘lame’ nerds who study rocks, fossils and geological phenomenon. In the morning we woke up, ate breakfast, packed up and used the toilet before leaving – the bathrooms now had water again. We made sure all the trash was picked up from our campsite and that the bathrooms were as clean as we could make them. When we loaded up the busses with our belongings, two boxes of empty water gallons and a small bag of trash was ACCIDENTLY left behind on the table under that covered area. This is shown in the photo below sent by the owner. While we continued on our second day of adventure and learning about fossils, our leader received the texts shown here from the owner and that he wanted our group to not only pay the full amount back but also a bit more to clean up the area. Our leader, who is a VERY nice girl, was bullied by the owner to pay the money back by threatening to report her and call up the University and report us a whole group. Of course, her kind-hearted soul got scared and paid him again. I’m not aware if she paid him the extra bit more to clean up the supposed “huge” mess. Personally, I’m angered by this because what kind of buisness owner bullies a good, sweet student trying her best to organize a school trip? And the “mess” as shown in the photos is a lightly muddy floor and our two boxes of trash left on the table up front. Our campsite was left clean. Why does he want to charge us more? As someone who previously worked in a hotel, that is literally something not to charge extra for. If you guys need a new mop, I suggest you go to Always 99. Fabuloso is also extremely cheap. You wouldn’t even need to spend more than $5. Or perhaps it was the trashcans inside the bathrooms being full? I don’t know what to suggest except as a buisness, it’s the employee’s job to pick it up. If we as customers were supposed to empty the trashcans inside the bathrooms, then that was NOT explained to us. Trust me, as a prior hotel employee, I have seen what actual “huge messes” look like- trashed out rooms, broken furniture, vomit &/or caca everywhere. It’s an actual nightmare. This though? There was no reason to demand more money for it. Now the other matter is the fact that the other family was clearly not informed that they would be sharing a bathroom with our group & that the water might run out. April 9- owner tells us to use bathrooms 1 & 3. April 10- “you were only assigned one bathroom” and that he has security footage of us using both. My thoughts were simply, “Okay good because you told us to use those two.” I now wonder if the security footage records sound. This camping experience was a HUGE mess simply all because of the owner having anger issues and not knowing how to actually properly run a buisness. He felt offended that my professor had “insulted” the security of the finca- and maybe the finca is always safe from theft. However, your agitated attitude plus the bullying of a young female student leader made ME feel extremely uneasy and unsafe. This time, I am NOT deleting my review no matter how much he cries or begs. THIS is the reality of running a buisness. I STRONGLY, STRONGLY, STRONGLY suggest that the owner 1.) get some therapy & anger management lessons, 2.) go get a degree/certification in hospitality so he can understand how to properly run a buisness and cater to customers. If he has one already- then he’s failing terribly & needs some self-evaluation. To the owner: You called our leader terrible for being disorganized and not being able to keep everyone under control. She was EXTREMELY organized and there was no need to “keep everyone under control” because no one was out of control. Only you. You were the only one out of control and disorganized. Not her.

An adventure like no other in Puerto Rico! Beautiful landscape, experience tour guide. Be prepare to work out, but its all worth it when you end up in such an amazing place. Bring shoes with good grip, it’s very slippery. Definitely, I’ll come back!

If you are looking for a half day moderate adventure this is the trip for you! Excellent adventure trip! Very fun and exciting river hike and Jose was a phenomenal and knowledgeable guide!

José best host. best spot to explore Tanama. fun and family friendly and professional.will definitely be back

They were super friendly and attentive. They kayak tour was the best and most relaxing exercise!!!!!

An excellent experience!!! Highly recommended fund save and easy to find the site. The personal y very kind an knowledgeable

Stayed at the campsite. Lots of amenities and comforts. Campsite is close to lots of activities to do. Jose is an awesome host.

Recommend for anyone seeking adventure out of the city. Great views, hiking and the river was the best part of it. The best part was body rafting through the river.

Guajataca is a magical place! Having the opportunity to camp right by the lake, kayak the beautiful canyon and swim until the waterfall is an undescribable adventure indeed! Really great place to visit with the awesome work of Jose from Aventureo!!!

Jose was an awesome guide! If your looking for a good hike, caves, waterfalls, and adventure off the beaten path, this was perfect. We met good people, Jose was very knowledgeable and fun!! Would highly recommend for a raw Puerto Rico hike. WEAR SHOES!! Ask about jumping off the cliff!

Not for the faint of heart. Quite a bit of hiking in rough terrain but amazing experience Jose is a great guide very knowledgeable loves his land and loves sharing it with his customers will be back 100% recommend

We had a blast on this adventure with José Luis, and would highly recommend it to other visitors or PR locals. This is a truly unique experience, and one we’ll treasure as a favorite memory from our trip to Puerto Rico. We saw parts of the island we’d never have seen otherwise, venturing down the river and through caves. José Luis is a skilled guide - making everyone feel safe and accommodated, while keeping us entertained and informed about the parts of the river, caves, and trails we were experiencing. His passion as a caver and traveler really comes through, as does his sense of humor. When our experience had to be cancelled due to rains the night before (a safety precaution), José Luis was timely and thorough in his communications - rebooking us for the next day and providing recommendations for alternative activities since we were up and ready to go.