Outstanding hotel , third time using it , staff friendly & understand customer service , it’s more expensive than others but well worth the difference for me. Rooms excellent , cleanliness. Very good . Large choice of food to suit all . Branded alcohol available .. Enjoy staying in the Rui

Really enjoyed the horseback riding. We own horses back home, but riding in the ocean was incredibly fun! Michael, Anthony, and the rest of the guides were fun and knowledgeable. Safe for both experienced riders and first timers . Lenny and Smiley ran the zipline and they were also fun and professional. You zip across the falls 3 times. Finished the excursion with a hike from the ocean up the Dunns River Falls. D. Henry was our guide. He did a great job leading us up a safe route. It was hot so the water was refreshing. Scenery was beautiful. Falls are a lot more impressive in person than in the photos. All the guides were fantastic. Took photos for us, very friendly, and fun. My only disappointments were... the lunch at Margaritaville was the worst food of our entire 6 day stay and there was no drink included. A bottle of water was $8 (US). At the horseback riding base camp, a small locker was $10.

We did the zipline/horseback ride & swim combo and it was our first time ever on a zip line and on horseback, our guide for the zip lines were amazing and very knowledgeable we felt safe in the gear and with their guidance. Our horses were named "ramadan" and "benjamin" the horses seemed overworked and a bit tired which should be addressed, other than that we had a great experience and are planning to return sometime in the near future.

What a beautiful place of Bob Marley’s home, we got to experience how he meditated, lived and where he was laid to rest. Demarly our driver was very kind and fun! We also got to go to the blue hole and jump in the fresh water. Thank you so much for a wonderful experience

Most amazing authentic tour! We were able to take turns to drive the ATV, Bailey our amazing driver gave us the almost authentic experience of Jamaica. He is so knowledgeable and fun! The tour itself was phenomenal as they give you a nice vegan lunch. Thank you Bailey and Rastafarian staff for an amazing experience

BOMB.COM….. Let me start by saying I had a wonderful time. The food in the buffet was actually incredible , the specialty restaurants not so much, especially Italian could use some work steakhouse was OK. The Jamaican cuisine in the buffet was incredible. The staff very friendly there were a few exceptions. I won’t call them out by name, but I will call out ,the ones that made my trip shantelle , at the front desk was amazing. She treated me like her mom. Her auntie ,Winston at my favorite bar was the most polite and respectful young man I have ever met, we enjoyed sitting with Dr. Phil that was his name on his tag every morning for breakfast and lunch. It was exciting and he made us feel like family but the activity crew thumbs up to them they were the bomb.com. They kept it going made it exciting and fun. I enjoyed them to the fullest and please forgive me. The young lady that cleaned our room so well every day God bless you I met the general manager, Alba, delightful young lady. I told her there were some small changes that needed to have been made like the room service menu needs to be increased and my favorite bar over near the pool snack bar needs an upgrade. and please forgive me. The young lady that cleaned our room so well every day God bless you I met the general manager, Alba, delightful young lady. I told her there were some small changes that needed to have been made like the room service menu needs to be increased and my favorite bar over near the pool. The snack bar needs a upgrade on their menu as well , but most importantly, I think the palace needs an upgrade. It was not pleasing to the eye. It looked really rundown in the quarters in the rooms were kind of outdated, but everything else was fabulous. I really had fun. I recommend it if you’re 60+ stay at the palace and visit Montego Bay and reggae. The parties never stopped there and it was exciting to see but just too much for me. Enjoy..

If you are looking for non-stop High Energy Adult Entertainment, Amazing personal service from Staff & Beautiful clean accommodations/grounds, THIS is your dream come true. A 5 minute drive from the airport is just the icing on the cake. Food & Drinks are deliciously plentiful but the Staff interaction was extraordinary. All of our group would go back in a hot minute. Thank you Sylvia, Dimples, Usain, Crystal, Amanda…and so many more for helping us create awesome memories. By the way, our group is on the senior side age wise & the noise didn’t bother us a bit.

I've been to Jamaica many times. I've done many tours there, but this is the WORST tour ever. The promo video shows fast moving tubing down some rapids. NOT SO. Our guide pulled us through most of the river. A lot of the time we had to lift our butts so as not drag along the bottom. Apparently, it's only high water a few months of the year...In May & June. He was also the guide from Hell. He thinks he's witty, but he's just annoying. He freaked me out coming at me with this spider, when I absolutely let him know I am afraid of them. I didn't find it funny and he thought he'd "get me over the fear" if I touched it. No means no! So, all in all, not a fun ride. He tells me all the guides are just like him. Stupid jokes and teasing. Even if the guide had been amazing, the tube adventure was pathetic.

We had Carlos as a tour guide, who was fantastic. He was very knowledgeable, kind and entertaining. The experience takes you through some amazing areas. We ate fresh star fruit, waded in a crystal clear river and were treated to some amazing culture and stories. Highly recommend.

Great Quickie tour! History is amazing, Anique collection is awesome, and restoration and property are stunning! Well worth the short time to enjoy this great historical story.

This guy picked my mom and I up dropped us off at a store on hipstrip told us to come back to that store to call him when we were ready tried to get us to buy stuff from that store I told him I thought he would be with us he said he had other customers to go get and he would come back and find us it poured down raining on us when we got back to the store to call him he was sitting there relaxed dry while we were stressed I felt ripped off and scammed just pay for a taxi way cheaper for same service waste of money and time first time in that country I told him no tip and I was leaving a review he kept saying you don't have to leave a review I said oh yes I do he said you going to leave bad review I told him I'm going to leave the truth and when I try to contact TripAdvisor no response so please don't get ripped off like me and my mom did very disappointed.

Do this tour at night, a lot of fun & scary, the actors do a great job and Kayla our guide was so informative & great, the Rose house and its history are fascinating, would definitely recommend

So not waste your time or money. You get dropped off in the ghetto part of Jamaica and are haggled for two hours

Booked a round trip transfer from MBJ to our hotel. When we arrived at the airport we had no communication from the company and we could not find the driver. Walked around for 20 minutes inside and outside the airport looking for him and called the company multiple times and got no answer. Finally gave up and took a taxi and then they called back and said he was there (too late at that point). They did end up doing our return transfer back to the airport at the end of our vacation, and issued a partial refund with no fuss. In the future they should have better communication with their airport pickups to let us know they are there and where to find them.

We had a great time during our adventure day in Ocho Rios! The company messaged me the day before to confirm our trip, and the driver arrived on time. Our driver was just a driver and not a tour guide, he was polite but not very talkative. I wish he had told us more information about what to expect, what to bring with us into the parks, etc. But we had so much fun swimming at Blue Hole, tubing on the Calypso river and climbing Dunns falls!