Arrival Services, Lounge and Private Hotel Transfer:
Upon arrival at Montego Bay’s Sangster International Airport, make your way to the Club Mobay meeting point, where your club representative awaits. Fill out your immigration forms, with assistance from your representative as needed, and move through customs and immigration quickly with your fast-track service. Your host then helps you in picking up your luggage and escorts you to the Club Mobay arrival lounge.
Let the lounge's reggae music lull you into the island groove. Enjoy snacks and beverages while flipping through magazines and newspapers. Freshen up in the private restroom and cool off with a chilled towel.
Use the high-speed Wi-Fi to check your messages, and catch up on news on the flat-screen cable TVs.
When you’re ready, you’ll be transported by private, air-conditioned vehicle to your hotel. Hotel drop-off zones include Montego Bay, Negril, Ocho Rios, Runaway Bay, Trelawny, Tryall and Round Hill, and Grand Palladium Resort.
Departure Services, Lounge and Private Hotel Transfer:
You will be given a welcome letter with instructions on how to connect with your local tour representative in English, French, Spanish, Portuguese or Russian. The rep will make arrangements by phone upon arrival to meet with you.
For your return trip, enjoy personalized hotel pickup in one of the zones listed above. At Sangster International Airport, check in for your flight and continue to the Club Mobay information booth, located next to the entrance for security and immigration. Register for your lounge access here, and then sail through security and immigration, bypassing the regular line with your fast-track access.
Head inside the Club Mobay departure lounge, on the mezzanine level next to Gate 9. Snack on provided fresh fruit, sandwiches, tapas and other light fare, and sip a cold drink, cup of coffee or an alcoholic beverage. Browse through a newspaper or magazine, make use of the high-speed Wi-Fi or take a hot shower. Children will love playing games on the provided Samsung Galaxy tablets or rollicking about in the sound-proof playroom. Or, if you are traveling sans child, find quiet in the adults-only lounge.
In the fully equipped business center, catch up on work or make complimentary calls to USA, Canada and UK landline numbers.
After this relaxing reprieve, board your plane refreshed and calm when your flight is called.