They canceled my activity and just told me to contact the provider, but I have been trying to contact someone from this platform, and no one can help me with my refund. I hope someone answers my review.

The best guide possible, Wester Martinez, always smiling, making us feeling like we were at home and always taking care of the group. The best guide.

Perfect trip! a pleasant cruise on an interesting boat with a glass bottom and a very unconventional but all the more magical style of diving. The Caribbean has a wonderful underwater world that you will enjoy with this trip with the greatest satisfaction

Nicely done. Organisers were very attentive. No-one was left behind. This is ideal for adults, but children can enjoy the day swimming in beautiful waters.

Problem with hotel security, they did not allow bus to enter resort. Great customer service, they rescheduled us for next day, we will stand close to security this time :- )

Long wait before we headed to the boat, we took a smaller boat to reach the glass bottom one and it was more than packed. The glass bottom boat has nothing spectacular and there is no windows or view of the outside which made people sick. Too much people at time and long wait in the platform for a 10min dive in the scuba doo. Divers and staff were super nice during the dive but again, waisting almost 5h of your vacations for a 10min dive … I wish there was a way to do it in smaller group.

Great day out with Nacho our guide and driver Freddie, Nacho was very informative and funny, great knowledge. The transport could be a bit better as open to the elements! You do get to see life away from the tourist spots. Overall would recommend.

This was such a fun excursion, I was 1 of 9 people, ( a family group of 6, all adults & a mum & daughter). Pick up from Melia Punta Cana beach was seamless. A bit of waiting, we were given a life belt ring to put on, could buy a clear pouch for a mobile phone to film if we wanted & some instructions, then onto a for rig to transfer us to a larger boat & then onto another to take us to the floating platform for the main event. I am only 4 feet 11 inches so always a little worried about boat transfers but the staff are excellent! More instructions on the platform & then we took it in turns. They had 4 scuba doos and divers in the water to guide you round, take pictures & check on your welfare. 1 of the divers handed me some food to feed the fish with & boy did they like the food 😂. Plenty of soft drinks & you could snorkel from the platform for more fish sightseeing. The return journey to shore was on the glass bottom boat, saw some fish but mostly just the sandy sea bed. 3 of my fellow guests got sea sick, the rest of us were fine, but I would suggest taking a sea sickness tablet as the platform does rock! Again, the staff were kind & attentive. Back on dry land, there were toilets & you could buy the pictures taken by the divers. Mine cost £27.50 and I received them on my smart phone before we left. Smooth transfer back to my hotel. I 100% recommend this excursion, it was such fun!

THIS COMPANY IS A FRAUD. They never showed up to our hotel, no updates, WILL NOT REFUND. Six other people at the same hotel we stayed at were waiting on this same tour. I'm still fighting with my bank to get a refund for a service I NEVER received.

Very friendly staff, they picked us from airbnb which was not listed. But they kept open communication entire time. The experience very satisfying.

Definitely worth it. Its not too crowded and they give you enough freedom, the fishes and the marine life u see are limited though

The transportation was 1:45 minute long but most definitely had fun.My pictures came out so pretty.My dude became sea sick so they sent a little boat to come pick us up which was nice.

Always an amazing time on Boca Chica Beach. We enjoy interacting with the locals so it depends on your vibe. We stayed at Whala, which was adequate enough for a short stay.

Honestly, it was.... ok for the price. The kids had fun snorkeling in the water as we waited for our turn to Scuba Dive. But as for the Scuba Diving, I just felt like we didn't really explore the water as the description states; we drove for 1 minute ,a little away from the doc, and we were mainly asked to take pictures for a majority of the time. And we only fed the fishes once just to get a picture doing so. Also, if you decide to go snorkeling 🤿 as you wait, DON'T put the mouth guards in your mouth. They only throw a little soap in the water to clean it (I learned that the hard way.) Overall, I wouldn't really do this tour again but it also was a cheap tour so I guess you can say, I got what I paid for 🙂.

It was a decent resort but the food was not good and I got sick the last day from the resort food. If you’re not tipping big service is bad