Tours and Tickets

Kew Gardens Entrance Ticket provided by Royal Botanic Gardens, Kew

Kew Gardens Entrance Ticket

Kew Gardens Entrance Ticket
4
Book in advance
from
$16.66
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Save time on the day by booking your Kew Gardens admission ticket in advance
Duration:
3–4 hours
Taking Covid-19 safety measures
Wheelchair accessible
Ticket type:
Mobile
Free cancellation
About
Secure your entry to a London institution by booking your admission ticket for Kew Gardens in advance. Rather than waiting in line on the day, you’ll bypass crowds at the ticket hall and head straight inside the UNESCO-listed venue, home to thousands of plant and tree species from around the world.
Know before you go
  • Duration: 3-4 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Highlights
  • Explore the UNESCO-listed gardens at your own pace
  • Choose an entry slot that suits your schedule
  • Opt to join a walking tour of the gardens, included with your pass
What to expect
Know before you go
  • Duration: 3-4 hours
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Explore the UNESCO-listed gardens at your own pace
  • Choose an entry slot that suits your schedule
  • Opt to join a walking tour of the gardens, included with your pass
What to expect
Need help booking?
Call the number below and use the product code: 5809KEW
Important information
Inclusions
  • Admission ticket
  • Entry/Admission - Royal Botanic Gardens, Kew
Exclusions
  • Gratuities
  • Food and drinks
  • Hotel pickup and drop-off
Duration
3–4 hours
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Most travelers can participate
Inclusions
  • Admission ticket
  • Entry/Admission - Royal Botanic Gardens, Kew
Exclusions
  • Gratuities
  • Food and drinks
  • Hotel pickup and drop-off
Duration
3–4 hours
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Most travelers can participate
Travel safe during COVID-19
Last updated: May 5, 2021
A note from Kew Gardens Entrance Ticket
Admission time slots have been introduced for all visitors. All visitors to Kew Gardens aged 16 and over are requested to check-in using the NHS COVID-19 app upon arrival.
What you can expect during your visit
  • Regularly sanitized high-traffic areas
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
What you can expect during your visit
  • Regularly sanitized high-traffic areas
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Contactless payment for gratuities and add-ons
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
607 reviews
Excellent
332
Very good
150
Average
55
Poor
44
Terrible
26

Mark E
Dartford, UK4,188 contributions
Yet another effort by Kew to drum up business when the gardens are in winter mode (just like the fireworks and Christmas lights…). And as usual full of Kew’s strange ‘management’, virtue signalling and rip off catering.

So, a bizarre need to buy timed tickets to get into a park in February (despite there being no need for social distancing and it being a park!).

Then off to the Orangery for a sandwich and coffee (£7!) only Tuna and Egg left at 13:30 - no sign of meat or chicken sandwiches (why is it OK to sell wild caught imported Tuna, but not British farmed beef? How come it’s fine to sell egg, but not chicken? Why can I have milk in my coffee but not cheese in a sandwich?), but hey served in compostable packaging so that’s OK.

And to the Orchid display. Rammed full, despite the timed tickets - social distancing impossible (see para 2 for an interesting contrast). The orchids were, ermmm, ‘curious’. About the first 40% of the tour was the cacti and other plants with an occasional potted Orchid. Somewhere this got mixed up with a Costa Rica exhibit and some left over star decorations from a 5 year olds Christmas party. Then we hit some stunning florists displays of Orchids and other tropical plants. These were the sort of displays you’d probably expect to see in very smart hotels (and I suppose Merchant Banks and Elton John’s house), fine but these were, unless my eyes fail me, Phaelenopsis orchids an Asian species, so nothing to do with Costa Rica. After the florists displays we wound round various other plants, then past some genuinely different and interesting orchids (mostly unlabelled and a good few not in bloom), round a curious endless loop and out through an awkward audio visual display / gift shop.

I’m no orchid nerd, if I wanted to see lots of cultivars of asiatic orchids my local garden centre or even M&S gets close without the crowds or silly priced catering. If I’d wanted to see unusual varieties or learn anything this wasn’t the exhibit. For those that do there’s a place on Barbados that has a far better collection without the crowds but obviously getting there isn’t a day trip using your freedom pass.

In summary, if you accept that this is a day out to see some fancy flower display featuring asiatic orchids and take your own food, it’s not a bad way to spend your time and you get to see Kew in winter too. If you want to see something different orchid wise, or learn anything new it’s a struggle, and if you want to avoid crowds, go somewhere else. Hence 3 stars.
Written February 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

KVJ166
Southampton, UK956 contributions
Despite the dreary weather we had a fabulous day at Kew. The magnificent glass houses provided a respite from the multiple downpours that we experienced during the course of our visit. When the sun was shining we explored the glorious gardens, I am not green fingered but found the displays really impressive nonetheless.

The eating establishments are well managed with regard to C19, I would recommend getting ahead of the lunchtime rush at about 1200 to avoid a long queue, we got peckish at about 1130 and managed to get seated without waiting. There are plenty of places to sit if you take your picnic with you.

You could easily spend a whole day here exploring the multiple walkways and exhibits and I am sure that if the weather had been kinder to us we would have spent a lot longer than 4 hours, sadly the rain had set in for the day so we curtailed our visit.

We took advantage of a 2 for 1 entrance offer and thought this was fantastic value for money. We booked our parking space at Richmond Athletic Park via the JustPark app in advance, again £8.50 and an easy 10 minute walk to Lion Gate.

Will definitely visit again.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Veronica H
Dartford, UK638 contributions
Beautiful gardens and seen in beautiful weather.

However even in November, closing at 3pm seemed an hour too early. On top of that we didn't realise in advance that most of the attractions closed at 2pm e.g. hot houses, the tree walk. We didn't arrive until after midday and only went into 1 hot house before 2pm. Our visit was with an organisation that got us in with no charge. Otherwise the visit didn't really give value for money.

I guess 1 reason for the early closure is the light festival taking place in the evening and wanting to prepare for it. I also realise that the pandemic would have had devastating effects on your income. Even so - you'll be making vast profits on the evening event as I gather it's almost sold out.
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dalena80
London, UK5 contributions
Family
Very disappointing and hurtful experience. I’m a single mother from Ukraine. I thought that I was fortunate to book Universal Credit ticket for myself and my 2 years old son for this famous botanical garden in Richmond. At the Lion gate I was introduced to the garden policy that some toys like kids balls aren’t allowed to be brought in. I asked the kiosk customer service worker if the policy has changed as last time at the Kew garden I had a ball with me and saw the other kids playing with the balls and nobody advised me on the policy. The kiosk worker who didn’t want to give me his name started shouting at me acting really aggressively. He refused to bring me the manager and first told me he is the manager and I need to deal only with him. He continued to humiliate me in-front of other visitors and infront of my child, making sarcastic comments about me and my ticket which was a £1 Universal Credit ticket. He didn’t listen to my questions and kept shouting telling me and my child never to come back. I started crying because it was A DAY for me and my kid which we were planning for long time and looking forward to. Our day was ruined. Me and my son left crying. I cannot believe I was treated like that in this supposed to be a world famous for its beauty and its customer service garden. I don’t understand why the manager wasn’t called to me when I asked if the ticket him to be called , if the assistant felt that he is not in his place to do his job calmly and I didn’t answer to him the way he wanted and expected or he just had a bad day. I was looking for peace and quiet time with my son after all war terror in Ukraine and instead I had the most horrible experience which made me feel hurt, upset, humiliated and disappointed I feel that he treated me like that because I had cheep Universal Credit booking.
If you are looking for peaceful time please avoid Kew Gardens at any costs!
Written June 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to share your comments around your recent visit to Kew Gardens. Please accept my sincere apologies for the treatment you received by a member of our gate team, upon entering the gardens. Our visitor-facing teams are rigorously trained in customer service best practices with an emphasis on being sensitive and empathetic, but it seems we fell short on this occasion. It is true that no balls are permitted in the gardens. As a botanic garden, we have many rare and endangered plants and balls can damage these, so we do ask visitors not to bring balls in with them. The manner in which you were advised of this information was insensitive and unprofessional. We do appreciate that we cannot police everyone who comes through our gates, and we do ask for visitors to respect our guidelines when they visit. Please do rest assured, we are very proud to offer a £1 ticket to visitors on Universal Credit as we believe it is essential that our gardens can be accessible to everyone. If you would like to get in touch with the Visitor Information team directly, we will be very happy to see how we can welcome you back to our gardens to enjoy a day out and have a more positive experience.
Written June 28, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Sharon B
Fareham45 contributions
The gardens are immense. They are beautifully maintained and a pure joy to explore. The greenhouses are huge each with its own array of plants from different continents of the world. My favourite was the Princess of Wales Conservatory which had an amazing collection of cacti. To enjoy the full beauty of the gardens you need a comfy pair of walking shoes and be prepared to explore. Ensure you get a free copy of the map or a copy can be downloaded from the website, then navigation is easier. The tree top walk is worth the climb to see the gardens from on high. I cannot understand the negative reviews of the gardens these people obviously do not appreciate the beauty of plants. We as a family spent 5 hours exploring what Kew had to offer and thoroughly enjoyed it. Arriving just before 10.00am we managed to park easily in the car park although it was filling up quickly. I would recommend taking a picnic because the only downside was the café was badly organised, expense and looking at the sandwiches I was thankful we had brought our own. I feel the entrance fee is good value for money as the cost of maintaining the garden must colossal.
Written November 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ElaineH24
UK50 contributions
We purchased 8 tickets for entrance into Kew Gardens between 1pm - 1.45pm and arrived at about 1.30pm. Sadly Kew’s website does not inform you that everything is closed at 2pm (including the treetop walk, glasshouses and cafe) and you will be ushered out of the gardens at 3pm, to allow for the evening light event which starts at 4.20pm. This needs to be made clear!! Our visit sadly was rather a waste of time and money.
Written December 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

oic3120
Leeds, UK16 contributions
First time visitors need to plan their route and activities before attending because you can barely scratch the surface of the gardens in one day. There is a 40 minute ride that can be taken around the huge grounds to get a sense of the size of the place. The commentary that is provided though would greatly benefit from a consistent, fact-checked script. Bring your own bottled water as they only sell cans of water and other beverages. Plastic is not encouraged but bottles can be refilled for free. Food is not inexpensive - bring your own. In some of the 'greenhouses' (yes I know but I'm not a horticulturist) the plants bordering the pathways could do with being cut back. Who needs to duck, dive and twist as you walk along trying to look at plants? There tend to be mercifully few children there and the ones that are tend to be reasonably well behaved. I noticed several AED devices around the site. The excitement must be too much for some! Staff are helpful, knowledgeable and seemingly happy to discuss the plants. On entering the site a map is provided.
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bunty8
North Ayrshire, UK521 contributions
Good day out close to central London, we prebooked tickets through National Rail 2 for 1 offer, need to show valid train ticket on entry.. About 15 minute walk from Kew Bridge station, but if you use Oyster card you will not be able to take up 2 for 1 deal.
It was a lovely sunny day, maybe not best time of year to visit but we enjoyed being away from hustle and bustle of the city.
The glasshouses were nice the temperate one has Japanese exhibit at present. We also did the treetop walk, lift not in operation, which was putting some people off, so we almost had to ourselves.
Several cafe/restaurants onsite, we had tea and scones at the Pavilion, which was nice. Shop has wide range of goods, a bit on the expensive side though.
Would visit again, preferably in Spring
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jessiedaviesm
Weymouth, UK39 contributions
Just finished our trip to Kew Gardens we have had booked for over 3 months. Once I saw Pip and Pop where exhibiting we bought tickets to visit end of July hoping the weather will behave.

The weather was lovely and warm and the gardens did not disappoint, there’s plenty to see to keep you busy the whole day and the Pip and Pop exhibit is wonderfully bright.

The whole day was brilliant and the Charles botanical garden was our favourite by far!

The fifth star has been solely lost here due to mental pricing in the cafe and the lack of selection. Bring a picnic unless you want to pay £3.00 for a can on water!!!

Otherwise great day, just bring your own food / drinks.
Written July 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bob DeeGee
Wokingham, UK42 contributions
Contrary to Alan of Hove's view at being asked to vacate Kew at 4pm. I was a member last year and we were asked to leave like Alan at 4pm. As I have a bike I thought it would be nice to ride around the gardens. However, compared to a day ticket where the ticket includes entry to the buildings, including the galleries, restaurants and shops none of this was open for the 3 hours that cyclists had access, so the £20 or £18 for members in not particularly good value for money. I think day entry should be reduced to reflect closing at 4pm and the cyclists shouldn't have to stump up £20, something like £12 to £15 sounds about right to me. It's not a matter of class more about enjoyment of the gardens.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 572
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Royal Botanic Gardens, Kew
AlBee24
AlBee24
00
Irresponsible behaviour from Kew Gardens management
I was horrified to see Kew Gardens bathed in water sprinklers, when so many of us follow guidelines and conserve wa
nic8green
nic8green
00
Theatre in stunning Kew
We booked for Theatre on Kew to see Twelfth Night and entry to the gardens was included in the price which was grea
sheila g
sheila g
00
Helpful Staff & brilliant day!
As we are on Working Tax Credits, we only paid £1 each entry fee, which made a huge difference to our finances over
Helen W
Helen W
00
Kew is a winner
Love Kew Gardens. We are members, so visit throughout the year, despite living 150 miles away. What’s to like: -
Lumi S
Lumi S
00
Haddock pretending to be salmon at the Orangery
I was invited here by my friend and very sadly I have not read the reviews of the food facilities at this place and
goodevans73
goodevans73
00
Kew The Music Gypsy Kings 2022
I found this experience at Kew appalling! The Gypsy Kings performance was brilliant and the only saving grace. This
brian T
brian T
00
Never Again.....
We booked to see the Gipsy Kings on 10.07 22 (a VERY much looked forward too birthday present from my husband)....
adelebT4389BE
adelebT4389BE
00
Queue the Music 2022 - The Gipsy Kings
Kew The Music 2022 - I think the organisers have lost the plot and are just out to make as much money as possible w
Joanne K
Joanne K
00
Should be renamed Queue the Music, absolute joke
Kew The Music- Total lack of organisation, I have never been to an event that was this poorly organised in my entir
helenmE5239HI
helenmE5239HI
00
The Gypsy Kings
We travelled from Ireland to see this show on 10th July such a fantastic venue we opted for the barbecue package an
conchyjoe2017
conchyjoe2017
00
Go to the pub for lunch not the cafeteria
The cafeteria was awful Totally overpriced substandard food Total rip-off The toilets were filthy, no paper towel
Sightsee28040116876
Sightsee28040116876
00
Beautiful
One of the most beautiful places in London. Can lose yourself for hours. Rare flowers, stunning landscapes and wond
122chrissyv
122chrissyv
00
Worth the visit
Kew gardens was beautiful! It had so many different gardens and greenhouses. The grounds were well-kept and there w
Henk G
Henk G
00
Relaxing, big, but worthwhile
Extremely nice setting, relaxed, lots of open space to sit and relax and enjoy beautiful nature. Great mix of indoo
H521DLmargaretm
H521DLmargaretm
00
A bit disappointed
i was most impressed with the greenhouses and the amazing work they do to prevent plants becoming extinct. Amimal
Frequently Asked Questions about Kew Gardens Entrance Ticket


Kew Gardens Entrance Ticket price starts from $16.61. Discover and book Kew Gardens Entrance Ticket on Tripadvisor

Kew Gardens Entrance Ticket cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Kew Gardens Entrance Ticket on Tripadvisor

Kew Gardens Entrance Ticket is hosted by Royal Botanic Gardens, Kew. Read reviews, discover additonal experiences or contact Royal Botanic Gardens, Kew on Tripadvisor. Discover and book Kew Gardens Entrance Ticket on Tripadvisor