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SriLankan Airlines


4 of 5 bubbles
729 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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729 Reviews from our TripAdvisor Community

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729 reviews from our community

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Showing 548: English reviews
Thodupuzha, India
Level Contributor
55 reviews
11 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Sri Lankan airways is not an attractive one. also not bad as air asia. Good service. But food is not ok. liquor is available on paid basis. you can buy full bottle from the crew. Free beer served as per request. but value for money is ok. staff are friendly and have patience.

Asia Economy Kochi (Cochin) - Colombo
Helpful?
Thank Brynethomas
Singapore, null, Singapore
Level Contributor
103 reviews
18 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

I've heard terrible things after I booked my flight. But in actuality, everything is great! Staff are professional and most of them are friendly. Equipments are all in tact. Their entertainment system was great. They are on time. Just what I needed from an airline. The food can do a little more improvement with the taste though. Also, the menu...

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Asia Economy Singapore - Male

Helpful?
Thank astventures
Doha, Qatar
Level Contributor
63 reviews
13 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

shihan - the crew member was excellent and given the best possible customer-care, trough out the flight. how ever its sad to witness that the quality of the airlines drops day by day. the food which was served are far below the airlines stranded, and sad to see that the crew runs with SS jug around asking if any passengers...

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Asia Economy Colombo - Male

Helpful?
Thank vchinthaka
Mumbai (Bombay), India
Level Contributor
17 reviews
3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Ayubowan is the way they Welcome You !! They are OneWorld Alliance.. The girls are beautifully dressed with a Peacock Design Drape, almost like a Indian Saree with a peculiar wrapping pattern.. Very Friendly Crew, Helpful. They had good Choices for Games, Hindi Movies, provided Head Phones & Good Yummy Food too !! Comfortable Seats, Good Cabin Space, Clean Flight,...

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Asia Economy Mumbai (Bombay) - Colombo

Helpful?
Thank NikeshGala
Dhaka City, Bangladesh
Level Contributor
150 reviews
55 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I just loved this flight, due to the top view of the beautiful Maldives from the sky. It was so amazing. This time snacks was provided, it was good. Loved the cooperation from the staff. And next day I had a flight at 8 am for Dhaka. I was happy to get the free hotel stay and dinner at Ramada...

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Asia Economy Male - Colombo

Helpful?
Thank nafisahabib
Dhaka City, Bangladesh
Level Contributor
150 reviews
55 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

I think it was not a right decision to take an evening flight from Colombo to Male. Due to the flight delay issue I was in real problem at the Male airport to catch even the private speedboat service. Loved the chicken biryani ;) and overall it was ok to fly with this airlines.

Asia Economy Colombo - Male
Helpful?
Thank nafisahabib
Dhaka City, Bangladesh
Level Contributor
150 reviews
55 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Colombo to Dhaka flight with SriLankan Airlines was much better than Dhaka to Colombo. Here the Sri Lankan Cuisines (kiribath) was too tasty. And also able to access inflight entertainment facilities. I'm really happy with every cooperation from the Airlines staff. Will definitely love to fly again.

Asia Economy Colombo - Dhaka City
Helpful?
Thank nafisahabib
Dhaka City, Bangladesh
Level Contributor
150 reviews
55 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I was happy to fly with SriLankan AirLines for the first time from Dhaka to Colombo. Crews were too cooperative. Loved to taste the Sri Lankan food and tea. But there was no inflight entertainment facility during 3 hours journey. So it was bit boring to pass time. Besides overall experience with this flight was good.

Asia Economy Dhaka City - Colombo
Helpful?
Thank nafisahabib
Colombo, Sri Lanka
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

Overall good experience with Sri Lankan airlines.Our return flight was a new one.Hence it looked better than cmb kul flight.Food was excellent.Staff is very helpful.

Southeast Asia Economy Colombo - Kuala Lumpur
Helpful?
Thank Sasanka Piyumal H
Bangalore
Level Contributor
20 reviews
17 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

Firstly they refused to provide lounge invitation despite me being a OneWorld Sapphire member. They said they don't offer for Indian sectors. I was surprised by this as I have not seen this with any other OneWorld member airline anywhere. They damaged 3 luggage of ours - all had priority sticker and one even had fragile sticker. The one marked...

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Asia Economy Colombo - Bengaluru

Helpful?
3 Thank abch
See travel tips for airlines
“select premium services. ask for services offered”
Brynethomas, yesterday | Read review
“if you want to Jain or Vegetarian food try to book the meals earlier by mail, etc”
NikeshGala, 4 days ago | Read review
“window seat must take to enjoy the cool view of the Maldives”
nafisahabib, 5 days ago | Read review
“Window seat better to enjoy cool sky view”
nafisahabib, 5 days ago | Read review
“Bring your own entertainment and food”
manethw, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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