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AtlasGlobal


710 reviews
Headquarters: Senlikkoy Mah.Yesilkoy Cad. No 9/A Florya, Istanbul 34153 Turkey 011 90 850 222 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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710 Reviews from our TripAdvisor Community

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710 reviews from our community

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Showing 214: English reviews
1 review
Reviewed 2 days ago
NEW
via mobile

It is very bad service the airline staff want extra money to help you the reservation the very rude not professionals one star is too much never fly with them

International Economy Antalya - Beirut
Helpful?
Thank Wad A
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 6 days ago
NEW
via mobile

at the airport very bad even we had a ticket we had a reservation the make us pay money to bribe them to let us go on the aeroplane

International Economy Atlanta - Beirut
Helpful?
1 Thank Wadih A
Hong Kong, China
Level 6 Contributor
849 reviews
499 helpful votes
Reviewed 1 week ago

Atlasglobal is a low cost Turkish airline and we flew from Erbil to Istanbul. The key thing about carriers that you want is safety and security. The plane wasn't too old but the staff were dreadful - stewardess shouted at confused Iraqi passengers, ignored mobile phones ringing as the plane took off, ignored requests for water and served the wrong...

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International Economy Erbil - Istanbul

Helpful?
Thank ESVincent
Level 3 Contributor
13 reviews
5 helpful votes
Reviewed 1 week ago

This was by far the worst flight I have had in many years. The plane is old, the service is terrible and quality of the plane is worse than the flights one would have had in the 90's. Never again with Atlas AND Air France for selling this ticket under its name. Shameful!

Europe Economy Paris - Istanbul
Helpful?
Thank Ferit G
Level 4 Contributor
30 reviews
7 helpful votes
Reviewed 2 weeks ago

nice stuff clean airplane comfortable sits breakfast was fine low prices recommended absolutely enjoy

International Economy Armenia - Amsterdam
Helpful?
Thank Rabin A
Astana, Kazakhstan
1 review
Reviewed 2 weeks ago

9 hour delay. No compensation even after writing the company and speaking with them on the phone. Their own website states they must provide a hotel room during such long delays but staff at the airport refused my request which left myself, 4 year old son and my pregnant wife to wait in a poorly ventilated airport for the full...

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International Economy Antalya - Astana

Helpful?
Thank jonathanS3322FP
Cluj-Napoca, Romania
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed 2 weeks ago

We flew with our family from Cluj-Napoca Romania, to Antalya (Turkey) on the summer vacation with the charter operated by Atlas Global, for the Need Tour travel agency. On the flight to Turkey, the departure delay was longer than 2 hours, and when returning to Antalya (after 7 days), the delay exceeded 3 hours. The company offered no explanation, food...

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Europe Economy Cluj-Napoca - Antalya

Helpful?
Thank Dan C
1 review
Reviewed 2 weeks ago

The staff are very inconsiderate and treat the passengers horribly after we was delayed 1.5 hours in Ercan Airport flying to Istanbul. Very hot weathers they took us on board and left us to suffer with the air conditioning not working. There was issues with the engine also doors had technical faults as well. After departing from Ercan to Istanbul...

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Europe Economy Nicosia - London

Helpful?
Thank Josh H
Fayetteville, North Carolina
Level 6 Contributor
1,126 reviews
184 helpful votes
Reviewed 2 weeks ago via mobile

Flew from Japan to Seattle. I think it was around 9 hour flight. In flight entertainment could have been better. Meals were ok. Overall a long flight.

International Economy Tokyo - Seattle
Helpful?
Thank Samuel D
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Used this company for the first time and regret my decision as the flight got a 7 hours delay due to "operational issues". I learned that their fleet is smaller, so expect these chain of delays when there is a technical error! Other than that they try to provide a better service compared to budget airlines, in terms of checkin...

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Europe Economy Amsterdam - Istanbul

Helpful?
Thank StuartKho
See travel tips for airlines
“Avoid this airline if you can”
854feritg, 1 week ago | Read review
“Don't fly with them”
sonia02gh, 5 weeks ago | Read review
“Stay away from this airline”
Deziree-Reddy, Jun 18, 2018 | Read review
“Never book flight with Atlasglobal”
barbaradW3270DI, Jun 6, 2018 | Read review
“if you are tall and your trip is long never choose this airline”
282hamedr, May 8, 2018 | Read review
Show next 5 travel tips 5 of 10
About AtlasGlobal
Istanbul-based Atlasjet (KK) flies to 17 domestic and international destinations, including points in France, Georgia, Iran, Iraq, Moldova, Russia, the United Kingdom and the Ukraine. Founded in 2001, the airline's main hub is Istanbul Atatürk Airport (IST). Its fleet includes aircraft that are configured with all-Economy Class seating, as well as planes that feature both Business and Economy Class cabins. Business Class passengers have complimentary access to airline lounges at seven airports from which Atlasjet flies. The airline also has a flying chef on longer flights who prepares snacks for Business Class passengers.
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