We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jazeera Airways


132 reviews
Headquarters: Kuwait Airport, Kuwait City 13153 Kuwait 011 965 2228 2040 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Write a Review

132 reviews from our community

Filter reviews by popular destinations:
All reviews Kuwait City Dubai Doha Cairo Istanbul Mumbai Beirut Alexandria Jeddah Bahrain Baku Amman Hyderabad Luxor Sharm El Sheikh
Traveler rating
Cabin
  • (89)
  • (0)
  • (8)
  • (0)
Route
  • (50)
  • (47)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 97: English reviews
1 review
Reviewed 6 days ago
NEW

Everything is wrong with this Jazeera. Even their own staff on the airport were not informed with what was going on and what to tell passengers. there attitude is simply "Dont Care attitude" ..."Khally Wally... Yalla" type of attitude... If you want to Torture someone , Book him a free Flight with al Jazeera.

Date of travel: December 2018
International Economy Mumbai - Kuwait City
Helpful?
Thank KimLeeJeans
Kuwait City, Kuwait
Level 4 Contributor
27 reviews
41 helpful votes
Reviewed 1 week ago

Check-in process was very easy with carry-on luggage. There was enough storage space in the overhead compartments, but the leg room was under par. Two of our travel companions are over 6'3" and seemed uncomfortable during the 2.5 hour flight having to lean into our leg area. They did serve a wrap sandwich - choice of falafel or chicken, both...

Date of travel: November 2018
More 
International Economy Kuwait City - Cairo

Helpful?
1 Thank Suzanne V
1 review
1 helpful vote
Reviewed 1 week ago

I had a flight from on27th Nov at 22:30 from Alexandria. Website was not working night before for online check or to check the flight. I had to call them at 11 am to confirm the flight however they mentioned it will be at 01:30am, no one called to inform about the delay, Airport schadual still shown that flight will...

Date of travel: November 2018
More 
International Economy Alexandria - Doha

Helpful?
1 Thank Sherifabbas2013
New Delhi, India
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

I am saddened to do this for the first time in my life. I myself come from hospitality industry and know what service industry is all about. I had a return ticket to Doha ( confirmation number R4MTWF). Firstly, a day before my flight to Doha, I got a text saying my flight tomorrow morning is cancelled and I have...

Date of travel: December 2018
More 
Middle East Economy Kuwait City - Doha

Helpful?
2 Thank ujjawal2015
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

I usually don’t write bad reviews, or reviews at all but since it ended up to be a very bad flight experience, Im going for it. It was the cheapest flight yes, from the options available but for the quality was not comparable. The flight Doha to Kuwait was late, so the time in transit disappeared. The food provided was...

Date of travel: November 2018
More 
International Economy Doha - Cairo

Helpful?
2 Thank bojanai85
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

I was travelling to ahmedabad... First of all they don't have female staff for chekin process... And staff is very rude.. Don't ever travel from al jazeera...ground staff is very very rude...

Date of travel: November 2018
International Economy Kuwait City - Ahmedabad
Helpful?
1 Thank Explore19305574993
1 review
2 helpful votes
Reviewed 3 weeks ago

Delayed without any respect and information i book another ticket airlines to catch my business and i lose money and time and no body care

Date of travel: November 2018
Middle East Economy Doha - Kuwait City
Review collected in partnership with Sky-tours

Helpful?
2 Thank Nomad36208304717
Level 2 Contributor
8 reviews
15 helpful votes
Reviewed 4 weeks ago via mobile

Had a very bad experience with this airlines. Lost my bag in Cairo and the ground staff was not at all helpful. Had to buy new clothes and received my bags after 4 days. On the return trip to Mumbai both my bags were broken and the ground staff misguided us by giving us wrong information that the airlines did...

Date of travel: November 2018
More 
International Economy Mumbai - Cairo

Helpful?
2 Thank kapmurtaza
Kuwait City, Kuwait
Level 6 Contributor
166 reviews
415 helpful votes
Reviewed 4 weeks ago

This is a low-cost airline and is good for short distance. Of course, I have tried the 4.5 hours flight time journey as well with them. But that was Business class so it was okay. Nothing great to mention.

Date of travel: August 2018
Middle East Economy Kuwait City - Doha
Helpful?
1 Thank anishgeo
Kuwait City, Kuwait
Level 6 Contributor
9,862 reviews
22,714 helpful votes
Reviewed October 26, 2018

TO Baku with Jazeera nice economy flight from the their terminal service very good staff very good flight comfortable

Date of travel: October 2018
International Economy Kuwait City - Baku
Helpful?
Thank bnghanem
More ▾
See travel tips for airlines
“Never Fly Al Jazeera”
KimLeeJeans, 6 days ago | Read review
“Avoid long distance flight journey”
anishgeo, 4 weeks ago | Read review
“do not use this airliner they are pathetic and ruthless”
MohammedG252, Oct 18, 2018 | Read review
“not all times we face issues but when we do this airline will not help. price to service and if compared with other airlines is very high”
fadik93, Sep 23, 2018 | Read review
“If you can take the seats directly behind the first class passengers, I think it has a bit more legroom”
shuroqa, Sep 18, 2018 | Read review
Show next 5 travel tips 5 of 10
About Jazeera Airways
Kuwaiti airline Jazeera Airways (J9) is the country's second flag carrier, along with Kuwait Airways (KU). From its hub at Kuwait International Airport (KWI) the airline flies to six cities in Egypt, two in Syria and one destination each in Bahrain, Iran, Iraq, Jordan, Lebanon, Turkey and the United Arab Emirates. Jazeera Airways owns eight Airbus A320 aircraft. Some are configured with a single Economy Class cabin, while others have both Business Class and Economy Class seating. Business Class passengers have dedicated check-in counters, higher baggage allowances and free airport lounge access, among other amenities.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

2,692 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2692)
Viewed
Cabin (199)
Viewed
View from Window (1741)
Viewed
Onboard Feature (43)
Viewed
Airport (554)
Viewed
Food and Drink (57)
Viewed
Seat (16)
Viewed
Airline Lounge (48)
Viewed
Other (34)