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Monarch


4 of 5 stars
254 Reviews
Headquarters: Prospect House Prospect Way, Luton LU2 9NU England +44-0333-003-0700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 105
    Excellent
  • 74
    Very good
  • 32
    Average
  • 23
    Poor
  • 20
    Terrible
Cheap and Cheerful.

They are a low cost airline so you don't expect much, the seats where ok, the food was over priced... read more

4 of 5 starsReviewed 1 week ago
JinxtheJoker
,
Ross-on-Wye, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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254 Reviews from our TripAdvisor Community

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254 reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Wareham, United Kingdom
Level Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time with this airline and was impressed. Flight out left on time. Pilot was very informative throughout flight Crew attentive and polite. Flight back was delayed half an hour due to French air traffic controllers so not the fault of the airline. We waited on the runway but were kept fully informed by the pilot and copilot. We arrived...

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Europe Economy London - Faro

Helpful?
Thank susan b
Sandgate, United Kingdom
Level Contributor
521 reviews
286 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Well we got settled in our seats . I found there was not quite enough leg room and I think paying for extra leg room is a cheek. I am an average sized adult so therefore the leg room should reflect that. We had a mother and child in front of us. The child rarely stopped screaming at a high...

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Europe Economy Dalaman - London

Helpful?
Thank LOBSTER64
Wellingborough
Level Contributor
7 reviews
5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Why are people so negative about flying with a economy British Airline? We have flown with Monarch a few times now to Corfu, Portugal and Amsterdam and can say only good things about the flight crews and ground staff.

Europe Economy London - Faro
Helpful?
Thank tony_dalstenne
Level Contributor
39 reviews
9 helpful votes
5 of 5 stars Reviewed 1 week ago

we used this airline in July 2016 and they were excellent a passenger took ill before take off and they treated her with great care and respect and ensured she was looked after. our onwards flight was smooth and the service from the cabin crew was really efficient, we bought extra leg room seats and i must say well worth...

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Europe Economy Birmingham - Venice

Helpful?
Thank TheTravellingLeacks
Ross-on-Wye, United Kingdom
Level Contributor
66 reviews
117 helpful votes
4 of 5 stars Reviewed 1 week ago

They are a low cost airline so you don't expect much, the seats where ok, the food was over priced as always, the staff friendly and the flight was good. All in all not bad, I would recommend for short haul.

International Economy Gatokae - Palma de Mallorca
Helpful?
Thank JinxtheJoker
Berkshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My son and his friend travelled with you today and nearly missed the flight ( first unsupervised trip as 18year olds)... doors were shut and plane prepping to leave when lady at the check-in desk called pilot who waited for them...(apologies to other passengers for delay) ...but a HUGE huge thank you from me...awesome service and kindness....thank you!

Europe Economy London - Kos
Helpful?
Thank M A
Birmingham, United Kingdom
Level Contributor
12 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago

Easy check in and pre flight good information from Monarch. Lovely staff and great service. Return flight was also very good but no Bacon Paninis please have more on flights for people who can't eat cheese.

Europe Economy Birmingham - Alicante
Helpful?
Thank DecK2014
Hampshire
Level Contributor
20 reviews
13 helpful votes
5 of 5 stars Reviewed 1 week ago

Drama free, very friendly cabin staff. As we booked via Thomson oddly we couldn't pre-book to be together (family of 4) However once on board on the way out the cabin staff found 2 seats together that were unoccupied so my daughters could be together so thank you! On the way back the check in lady found 4 seats together...

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Europe Economy London - Naples

Helpful?
Thank markofhants
London, United Kingdom
Level Contributor
62 reviews
90 helpful votes
5 of 5 stars Reviewed 1 week ago

Credit where credit is due, Monarch provided an excellent service on our recent holiday. The flight crew out to Larnaca where exceptional in their customer service skills and made the experience a very pleasant one indeed.

Europe Economy London - Larnaka City
Helpful?
Thank HampshireChristiaan-
1 of 5 stars Reviewed 1 week ago

overcharged me for luggage will not answer the 3 emails i sent and will not answer phone. food trays broken off back of seats so unable to eat food. toilets on board broken only one working.

Europe Economy Manchester - Alicante
Helpful?
Thank stuart e
See travel tips for airlines
“Make sure you have an inflight drink.”
 of 5 stars tony_dalstenne, 5 days ago | Read review
“Book in advance”
 of 5 stars JinxtheJoker, 1 week ago | Read review
“Enjoy the friendliness”
 of 5 stars markofhants, 1 week ago | Read review
“Don't... Fly Norwegian instead”
 of 5 stars HappyHammer715, 1 week ago | Read review
“keep your cabin bags on you,,,”
 of 5 stars jessikat15, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Monarch
Luton-based Monarch (ZB) is a British low-cost carrier catering to leisure travelers. The airline flies scheduled non-stop flights to about 30 destinations. Additional destinations are served through the airline's charter business. The airline's operating bases are located at Birmingham Airport (BHX), East Midlands Airport (EMA), Leeds Bradford International Airport (LBA), London Gatwick Airport (LGW), London Luton Airport (LTN) and Manchester Airport (MAN). The airline's fleet features a one-cabin (Economy Class) configuration.

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