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Monarch


3.5 of 5 stars
12 Reviews
Headquarters: Prospect House Prospect Way, LU2 9NU +44-0333-003-0700 Website

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  • 4
    Excellent
  • 3
    Very good
  • 1
    Average
  • 2
    Poor
  • 2
    Terrible
Good experienc

Outward flight delayed by a wanting in cockpit, pilot not prepared to fly. We were disembarked... read more

4 of 5 starsReviewed today
christine g
,
Todmorden, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 1.5 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

Date | Rating
  • English first
  • Any
English first
Todmorden, United Kingdom
Level Contributor
16 reviews
12 helpful votes
4 of 5 stars Reviewed today NEW

Outward flight delayed by a wanting in cockpit, pilot not prepared to fly. We were disembarked, and within an hour or so back on a much bigger plane, room to stretch out. On both flights staff were efficient, cordial, and helpful, especially on return, ZB605, when my husband was taken ill, We have not travelled with monarch before, but would...

More  Europe Economy

Helpful?
Thank christine g
Frodsham, United Kingdom
Level Contributor
17 reviews
3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The flight attendants were very helpful. We had a very pleasant flight back from a week long holiday in Lanzarote, on arrival back at Manchester the lady sat behind us complained that the baby (my niece) was a Scouse brat and couldn't keep still. She's 11 months old and clearly very figurative.... After the long flight before we disembarked we...

More  Europe Economy

Helpful?
Thank Tom B
Manchester, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

We have always had a good experience with Monarch, but unfortunately due to missing our flights on the way back from France, shocking customer service ensued and we were palmed off with the "3rd party" travel company HolidayTaxis.com as being liable. As predicted they have also denied liability and I am in the situation of being unable to proceed legally...

More  Europe Economy

Helpful?
Thank M9868IKsarar
Keighley, United Kingdom
Level Contributor
18 reviews
11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Mixed review coming, good customer service regarding the assistance provided to my wife to get on and off the plane. Now the bad bit, we booked and paid for meals on both the outward and return flights. On the return as they started the drinks and food service they asked if we wanted a meal we said we had already...

More  International Economy

Helpful?
Thank yorkyblue
Romford, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Flew with this airline as part of a package ski holiday and will never fly with them again. I am only 5ft2 but even I felt the leg room was horrendous and the chairs were very uncomfortable. The food prices were a joke so I didn't purchase anything but the staff seemed friendly.

Europe Economy
Helpful?
Thank MissCpie
Birmingham, United Kingdom
Level Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 1 week ago

The aircraft are tidy and clean. Cabin crew are well presented and friendly. Check in is quick and simple

Europe Economy
Helpful?
Thank Gug123
north west england
Level Contributor
27 reviews
14 helpful votes
5 of 5 stars Reviewed 1 week ago

friendly crew. in all great flight with no hassles. one of best flights ever . will be using them again whenever possible

Europe Economy
Helpful?
Thank gyl49
Florence, Italy
Level Contributor
14 reviews
8 helpful votes
5 of 5 stars Reviewed 1 week ago

Never flown with this airline before ... They were excellent ... The staff were lovely!!!!! I thought .... Maybe just one way.... Wrong the staff were great on the return journey too!!!

Europe Economy
Helpful?
Thank K M
Manchester, United Kingdom
Level Contributor
109 reviews
13 helpful votes
4 of 5 stars Reviewed 1 week ago

Used this airline five times this year and it has been my best choice so far against other companies. The aircraft conditions are very pleasant, the staff's service is impeccable and they've made my trips easy and comfortable. I just hope they do maintain the quality they're giving at this moment, as well as the prices that are usually fair...

More  Europe Economy

Helpful?
Thank Francis R
Level Contributor
25 reviews
24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Travelled with the family to Cyprus and oh my word.... flight there and back was horrendous! Bloody freezing, cold seats and enough legroom for a child under 5, what more can i say wont be fling Monarch ever again... Staff friendly and polite and thats that i'm afraid!

Europe Economy
Helpful?
Thank Keith C
About Monarch
Luton-based Monarch (ZB) is a British low-cost carrier catering to leisure travelers. The airline flies scheduled non-stop flights to about 30 destinations. Additional destinations are served through the airline's charter business. The airline's operating bases are located at Birmingham Airport (BHX), East Midlands Airport (EMA), Leeds Bradford International Airport (LBA), London Gatwick Airport (LGW), London Luton Airport (LTN) and Manchester Airport (MAN). The airline's fleet features a one-cabin (Economy Class) configuration.
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