We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

WestJet


5,827 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

5,827 Reviews from our TripAdvisor Community

Write a Review

5,827 reviews from our community

Filter reviews by popular destinations:
All reviews Toronto Calgary Vancouver Edmonton London Winnipeg Halifax Las Vegas Ottawa Cancun Kelowna Montreal Victoria Puerto Vallarta St. John's
Traveler rating
Cabin
  • (4,669)
  • (949)
  • (0)
  • (0)
Route
  • (2,018)
  • (1,043)
  • (1,006)
  • (563)
  • (544)
  • More
Language
  • More
Showing 5,621: English reviews
Vancouver, Canada
Level 5 Contributor
71 reviews
31 helpful votes
Reviewed yesterday
NEW

Since obtaining my RBC Westjet Mastercard, we've been flying on Westjet to a number of destinations. We like the idea of the first checked luggage for each person being free. On our last trip to Maui, we managed to reserve two exit row seats. We had plenty of leg room and enjoyed the flights going there and back. The extra...

More 
USA Economy Vancouver - Maui

Helpful?
Thank 615ww
Pickering, Ontario
Level 5 Contributor
85 reviews
28 helpful votes
Reviewed yesterday
NEW

Westjet staff are always friendly and easy going. Flight was smooth and on time. Seats were as booked. We had an extra legroom exit row seat.

International Economy Toronto - San Jose
Helpful?
Thank AndyGloria
Charlottetown, Canada
2 reviews
Reviewed yesterday
NEW

My friend and I have flown WestJet the past two years and have found them to be a great airline. Personnel on board are very efficient. Their personnel have proven to be very helpful as we planned our flights- providing options etc. We were able to check in our luggage via a kiosk and went online to book our seats...

More 
USA Economy Charlottetown - Orlando

Helpful?
Thank nancbery
2 reviews
Reviewed yesterday
NEW

I can't say enough nice things. A most comfortable flight. The Pilot had a great sense of humour and the attendants were all sincerely concerned for everyone on board. Happy experience.

International Premium Economy Grand Cayman - Toronto
Helpful?
Thank Linda M
Guelph, Canada
Level 3 Contributor
17 reviews
10 helpful votes
Reviewed yesterday
NEW

one thing that was upsetting was the visa form you have to hand in when you go through there customs. they said airlines do not have to hand them out on flights anymore. we landed with 3 other planes and the other 2 all had their forms filled out got into line right away. we had to get the forms...

More 
Mexico Premium Economy Toronto - Cancun

Helpful?
Thank MarieGuelph_Canada
Calgary, Canada
Level 6 Contributor
557 reviews
153 helpful votes
Reviewed yesterday
NEW

Easy online check in and fast Terminal baggage drop off. No delays, nice staff. No issues at all. Easy travel day

Canada Economy Las Vegas - Calgary
Helpful?
Thank CNDTravel
Calgary
Level 6 Contributor
691 reviews
148 helpful votes
Reviewed yesterday
NEW

Even though this flight left Palm Springs 20 minutes later than it should have ( from what we later discovered was a sick passenger that forced the plane to return to its gate on the incoming flight leg), it was obvious that the staff made best effort to turn it around as quickly as possible. The purser even apologized, as...

More 
Canada Economy Palm Springs - Calgary

Helpful?
Thank GPaCalgary
Kelowna, Canada
Level 5 Contributor
65 reviews
30 helpful votes
Reviewed yesterday
NEW

Love this direct flight from Kelowna to Phoenix on Saturdays. Leave around 1:00 going down and return around 8pm on Saturday a few weeks later. Very reasonable times for a leisurely day of traveling on both ends. It's a short flight that gets you from snow to warm sun & relaxation in about 3 hours. We flew during Christmas season...

More 
USA Economy Kelowna - Phoenix

Helpful?
Thank LovetoTravel154933
Vancouver
Level 6 Contributor
216 reviews
65 helpful votes
Reviewed yesterday
NEW

My husband and I just got back from a trip to Palm Springs, flying WestJet round trip. I will start by saying the staff are all very nice on both flights. But, we printed out our boarding passes at home for the trip there and when we got to the airport, we still had to go to a kiosk which...

More 
USA Economy Vancouver - Palm Springs

Helpful?
Thank Julie D
Waterton Lakes National Park, Canada
Level 6 Contributor
641 reviews
425 helpful votes
Reviewed 2 days ago
NEW

Upon arriving at the check-in desk, we were greeted in a very friendly, welcoming way. Everything went smoothly and in an off-handed way, the agent at one point asked if we were traveling for any particular reason, to which my wife said that this was the first leg of our flight on our honeymoon. The agent then wished us a...

More 
USA Economy Calgary - Los Angeles

Helpful?
1 Thank Keith-B-Robinson
See travel tips for airlines
“Phone Customer service and DEMAND free food and upgrades.”
WilliamC602, 2 days ago | Read review
“check-in as early as you can for seat selection. I always try to check in the first hour that check-in is available.”
Blueman186, 2 days ago | Read review
“for canadians to go to st maarteen either us or to antigua then winn air to st maarteen”
jackthefrac, 2 days ago | Read review
“Great airline”
lindamaes2017, 2 days ago | Read review
“Don't fly with them”
karlsT9538WB, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

332 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (332)
Viewed
View from Window (122)
Viewed
Seat (11)
Viewed
Airport (47)
Viewed
Airline Lounge (10)
Viewed
Cabin (12)
Viewed
Our fleet (1)
Viewed
Food and Drink (3)
Viewed
Onboard Feature (5)
Viewed
Other (121)