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Virgin Atlantic Airways


9,737 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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9,737 Reviews from our TripAdvisor Community

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9,737 reviews from our community

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Showing 9,453: English reviews
Brisbane, Australia
2 reviews
Reviewed today
NEW
via mobile

Don’t book with Virgin! Be warned! My husband and I have travelled many times across the Tasman and have been lucky enough up until recently to have great service and comfortable seating up until the flight on Virgin from Brisbane to Auckland. We were seated next to a 160 kg plus guy who took up half of my husbands seat...

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Trans-Tasman Economy Brisbane - Auckland

Helpful?
Thank Tropical1310
Cannock, United Kingdom
Level 4 Contributor
27 reviews
34 helpful votes
Reviewed today
NEW
via mobile

As no premium economy was available on the flight to Antigua we opted for Economy Delight. Legroom was near to what you get in premium economy, but standard width seats. It was comfortable with the extra legroom, but not sure that all economy delight seating is at generous as what we had. Food was good (I'm one of those sad...

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International Economy London - Antigua

Helpful?
Thank Andypoohs
Barrow in Furness, England, United Kingdom
Level 4 Contributor
35 reviews
36 helpful votes
Reviewed today
NEW

We thoroughly enjoyed our experience with virgin and will definitely recommend them. Cabin crew were brilliant. Made our flight very enjoyable with champagne for one of our party as it was her 50th birthday. Awesome flights

International Premium Economy Manchester - San Francisco
Helpful?
Thank Diane P
liverpool
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed today
NEW
via mobile

Really enjoyed our flight to New York, service was excellent. Janet made us feel special by serving us sparkling wine for our anniversary which was a lovely touch.

International Economy Manchester - New York City
Helpful?
Thank Kim H
Stockton-on-Tees, United Kingdom
Level 3 Contributor
22 reviews
19 helpful votes
Reviewed today
NEW

Lovely flight cabin crew very nice and helpful. able to walk round cabin freely which you need on a long flight plenty of water when needed.all in all very good.

International Economy Manchester - New York City
Helpful?
Thank Doreen M
Bognor Regis, United Kingdom
Level 5 Contributor
77 reviews
42 helpful votes
Reviewed today
NEW

Fantastic start to the holiday and experience. Check in was quick and easy and lift straight up to private security. We then went to the Club Lounge and WOW what an experience, another world!! The service was second to none and the food and drinks put some of the best restaurants in London to shame. Loved the Brambles gin cocktail....

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International Business Class London - New Delhi

Helpful?
Thank amcmonagle
Level 4 Contributor
28 reviews
9 helpful votes
Reviewed today
NEW
via mobile

Flew on their Boeing 747 from London to Las Vegas. Good entertainment on board and nice meals provided. Very good service provided by the crew. I would fly with Virgin Atlantic airlines again when flying to the US.

International Economy London - Las Vegas
Helpful?
Thank Alan F
Newcastle upon Tyne, United Kingdom
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed today
NEW

We travelled economy premium (EP) to visit New York recently, I had read other reviews saying EP wasn't worth the extra cost over economy & the only way to go was business class, well I would disagree. The service we got flying EP with Virgin Atlantic was great from start to finish. Express check in, priority boarding, much larger seats...

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International Premium Economy Manchester - New York City

Helpful?
1 Thank jjpgassafe
Surrey, United Kingdom
Level 2 Contributor
8 reviews
13 helpful votes
Reviewed today
NEW
via mobile

Flying from London Heathrow to Washington Dulles via virgin was an amazing experience.from the ground to the cabin crew it's clear to see they have been extremely well trained in the customer services department! Other airlines could take a serious lesson from how to train there staff. Well done Virgin for helping our holiday experience a memorable one.

International Economy London - Washington DC
Helpful?
Thank vincent h
Bexley, United Kingdom
Level 4 Contributor
29 reviews
4 helpful votes
Reviewed today
NEW

We falways choose Virgin Atlantic and I always find the he staff to be friendly and helpful. The only down fall is the food, it isn't good quality and despite my telling the airline before we flew we were still served this item. If you fly with Virgin Atlantic be sure to join the flying club this is quite good.

International Economy Las Vegas - London
Helpful?
Thank AngelaH4414
See travel tips for airlines
“Sit in the middle of the cabin as you don’t get the noise from the forward galley or the bar/toilets also A is better not facing anyone.”
amcmonagle, today | Read review
“they will get you there.”
zacmat, yesterday | Read review
“the miles program works well, get signed up”
marcusc800, yesterday | Read review
“If flying long haul pay extra for leg room and seat comfort”
lesiangie3, yesterday | Read review
“If flying to San Francisco, opt for a window seat on the left hand side of the aircraft for excellent views when landing”
jbr91, yesterday | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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