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Vietnam Airlines


4,848 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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4,848 Reviews from our TripAdvisor Community

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4,848 reviews from our community

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Showing 2,763: English reviews
Taree, Australia
Level 4 Contributor
28 reviews
2 helpful votes
Reviewed yesterday
NEW

Booked due the great price for their premium economy and was pleasantly surprised by the fantastic service. Would definitely recommend.

International Economy Sydney - London
Helpful?
Thank Nicola R
2 reviews
Reviewed yesterday
NEW

My husband damaged his knee on holiday,as soon as the staff saw his knee brace they called him out of the cue ,got a wheelchair,took him straight to the counter, got him on the plain first & the change over at Ho chi min city ,the took him off with a fork lift,drove him to the international airport & made...

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International Economy Da Nang - Sydney

Helpful?
Thank Fearless103002
Singapore, Singapore
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

the only things that Halal food are less attractive other then that very thing is perfect, took this airlines many times to fly to Vietnam, compare to other domestic flight in Vietnam, Vietnam airlines is more better.

Southeast Asia Economy Singapore - Ho Chi Minh City
Helpful?
Thank abdulsgp
Lakes Entrance, Australia
Level 3 Contributor
14 reviews
7 helpful votes
Reviewed yesterday
NEW

3 flights in one day. Checked in with VA at Danang. Ground service knew, without me telling them, that I had an international connection out of HCMC. She tagged my bag 'Business'. On entering the HCMC domestic terminal, there was a ground service lady with my name on a board. After introducing myself she told me to go to carousel...

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Southeast Asia Economy Da Nang - Puerto Princesa

Helpful?
Thank ChiroJohn1951
Level 6 Contributor
109 reviews
23 helpful votes
Reviewed yesterday
NEW

Check was good, as flight was not full. Only issue is with TSN airport immigration line being too long, and not fully staffed. This wastes a lot of time waiting versus possibly shopping or dining. These long lines hurt the airport vendors.

North Asia Economy Ho Chi Minh City - Tokyo
Helpful?
Thank Phi N
Sydney, Australia
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed yesterday
NEW

We traveled from Sydney to Paris via VN in July. From Sydney to Paris was ok , no issue. From Paris to HCM City the flight was delayed for around 1 hrs so instead of boarding @ 1.30 it was 2.30pm. We have been served late lunch and then no dinner until the next day when we arrived in HCM...

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International Economy Paris - Ho Chi Minh City

Helpful?
Thank Linh63
Bathurst, Australia
Level 3 Contributor
22 reviews
4 helpful votes
Reviewed yesterday
NEW

We flew Business class from Sydney to Hanoi then Hanoi to Heathrow return. This airline is great, we have flown with them a few times before. The plane is the newish Dreamliner. Staff on board are very good, food is good and entertainment is good. Only suggestion I have in maybe provide a mattress for the flat bed, it can...

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International Business Class Sydney - London

Helpful?
Thank Michael W
Perth, Australia
Level 4 Contributor
37 reviews
19 helpful votes
Reviewed yesterday
NEW

Short trip but quite comfortable economy and on time. We then travelled from Nha Trang to Da Nang and back to Ho Chi Minh City with upgrades to Business class. Service and comfort was well worth the little extra cost. Would recommend.

Domestic Economy Ho Chi Minh City - Nha Trang
Helpful?
Thank Helen M
Ho Chi Minh City, Vietnam
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Good flight and good service. Nice staff. It is one of the best choice for you to choose. I will choose Vietnamairline next time.

International Economy Ho Chi Minh City - Sydney
Helpful?
Thank KhanhLe89
Glasgow, United Kingdom
Level 4 Contributor
40 reviews
8 helpful votes
Reviewed yesterday
NEW

Excellent flight and great service from great cabin crew. Delay at airport, but due to the typhoon the day before.

Southeast Asia Economy Hong Kong - Ho Chi Minh City
Helpful?
Thank yvonneysl
See travel tips for airlines
“if you need halal food, please inform the customer service before 48 hours.”
abdulsgp, yesterday | Read review
“Check what kind of plane you will fly on to get more seats and entertainment options.”
401phin, yesterday | Read review
“Take some food with you in case”
Linh63, yesterday | Read review
“Sit back and enjoy, very good airline. As mentioned earlier the flat bed in business class is firm.”
O8264RMmichaelw, yesterday | Read review
“Pay the extra for Business class if possible”
652HelenM, yesterday | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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